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Schlosshotel

Zermatt, Switzerland (QZB)

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Based on 830 reviews
Room & Rates
Double Room Single Use - Schlosshotel - 1

Double Room Single Use

  • One Single Bed
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Double or Twin Room - Schlosshotel - 2

Double or Twin Room

  • One Double Bed
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Triple Room (Boutique) - Schlosshotel - 3

Triple Room (Boutique)

  • Three Single Beds
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Deluxe Apartment - Schlosshotel - 4

Deluxe Apartment

  • Four Single Beds
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Junior Suite, Mountain View (Boutique) - Schlosshotel - 5

Junior Suite, Mountain View (Boutique)

  • Three Single Beds
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Apartment (Penthouse) - Schlosshotel - 6

Apartment (Penthouse)

  • Six Beds
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Single Room - Schlosshotel - 7

Single Room

  • One Single Bed
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Schlosshotel
Bahnhofplatz 18<br/>Postfach 444, Zermatt, Switzerland 3920

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Rooms
Make yourself at home in one of the 49 guestrooms. Rooms have private balconies where you can take in mountain views. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes.

Rec, Spa, Premium Amenities
Spend the day on the slopes, or enjoy recreational amenities including a health club and an indoor pool. Additional amenities include complimentary wireless Internet access, ski storage, and a television in the lobby.

Dining
Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include currency exchange, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.

National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Know Before You Go

  • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • Resort fee: CHF 2.10 per person, per night (effective 1 December 2013)
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • Currency Exchange
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Indoor Pool
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 830 reviews
from Hendersonville, NC
Submitted on 11-10-2017
My husband I traveled with another couple to Zermatt to visit and see the Matterhorn. Our travel agent found us the hotel and what a FIND... Very short walk from the train station. The view from our balcony of the majestic Matterhorn, was fabulous. I would highly recommend staying a this hotel. Breakfast was excellent. The rooms were very clean and spacious. The staff was cheerful and helpful in helping us decide on restaurants and excursions. Zermatt is an easy town to walk in. Lots o... Read more
Cleanliness
Service
Sleep Quality
from Taipei, Taiwan
Submitted on 10-27-2017
We had a lovely room that can see Matterhorn clearly on our balcony. With bookings on hotel website directly we have been offered afternoon tea in lobby 3-5pm everyday during our stay. Staff was friendly and very helpful. I saw some guests complained about the bed, well, I think that is personal preferences instead of hotel disadvantages, because for me, I like their soft bed so much. I'll definitely choose to stay here if I have chance to visit zermatt again.
from Sydney, Australia
Submitted on 10-21-2017
We stayed two nights and enjoyed every minute. We were picked up at the train station exactly as arranged, and our bags were in our room before we were. Our room, a superior double (on the second floor) was very spacious and comfortable and had an amazing view of the Matterhorn. The bed was like sleeping on a cloud and the bathroom was huge. The location was perfect as The Schlosshotel is approx. 50m from the main street, the train station and also the Gornergrat Bahn. The reception girls w... Read more
Cleanliness
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Service
from Woodinville, Washington
Submitted on 10-04-2017
We stayed in the apartment and it was beyond anything we imagined! It was beautiful and spacious, clean with a full kitchen, fireplace, laundry, and balconies. The hotel had a lot to offer with a spa, sauna, steam bath, pool, excellent breakfast and the most helpful and friendly staff ever. The location was great too. We highly recommend this hotel!
Service
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Value
from Vancouver, Canada
Submitted on 10-03-2017
We arrived late at night and was greeted by a very friendly lady at the front desk. We booked for 2 nights and they upgraded us to a beautiful apartment. All the staff are extremely friendly. Excellent breakfast. Excellent Hotel. Excellent location, right next to train stations, very central and yet quiet. Will definitely stay again when we are in Zermatt next. Thank you everyone at Schlosshotel Zermatt!!
from Izmir Province, Turkey
Submitted on 10-02-2017
Very nice hotel absolutely at centre in front of train station.we stayed in junior suite which was very nice .size of the rooms quite big compared to other rooms in Europe. Bathrooms are again well made .
from Brisbane, Australia
Submitted on 09-30-2017
This hotel is absolutely lovely - we were upgraded on arrival to a junior suite and the space was extremely generous. Bathrobes, a full bath, coffee machine in the room, all fantastic. The breakfast was generous and varied and all the staff were all so helpful and happy - I only wish I'd had time to use the amazing gym in the basement!! (Too much hiking) - hope to be back one day :)
from
Submitted on 02-06-2017
Pefect location, close to railway, 3-4 minutes walk to skilift,clean comfortable rooms with perfect beds and nice colors. Beautiful breakfast, lots to choose from. Nice view of Matterhorn from hotel, cosy lobby and fireplace. Personell is charming and helpful. Very nice spa and pool area, pool opens at 0700 which is good. A Perfect charming and relaxed hotel, good for wellbeing and close to everything in Zermatt.
Cleanliness
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from Hong Kong, China
Submitted on 02-05-2017
We had a wonderful stay in Zermatt. We stayed in one of the suites, a good size and spacious living area, with great view of the Matterhorn. Staff are good and helpful. Hotel is at good Location, just 2 min walk to Train station and Ski bus terminal.
Location
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Sleep Quality
from Barcelona, Spain
Submitted on 02-02-2017
The suite is like home. Spacious, fire place, great kitchen, sunny side balcony. We had a great stay. Located next to the train station and ski bus, quiet (no noise), charming lobby. Wonderful staff. And Zermatt is a lovely resort. Our favorite.
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