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FINAL HOURS: $200 Off + $1 to Book

Phoenix

Zermatt, Switzerland (QZB)

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Hotel Specials
Hotel + Flight from
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Package Specials
Based on 292 reviews
Room & Rates
Standard Double Room - Phoenix - 1

Standard Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected, and the DVD player and TV with satellite channels are offered for your entertainment. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Deluxe Double Room - Phoenix - 2

Deluxe Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Superior Double Room - Phoenix - 3

Superior Double Room

  • Two Single Beds
This room opens to a balcony or patio. Complimentary wired Internet access keeps you connected, and satellite channels are offered for your entertainment. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

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Budget Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Phoenix
Untere Wiestistrasse 11, Zermatt, Switzerland 3920

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Rooms
Make yourself at home in one of the 26 guestrooms. Complimentary high-speed (wired) Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include direct-dial phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a health club or take in the view from a rooftop terrace and a garden. Additional features include complimentary wireless Internet access, ski storage, and a fireplace in the lobby.

Dining
Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per stay
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 17 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is closed between 30 April and 31 May.

AMENITIES:
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 292 reviews
from
Submitted on 11-20-2017
It has perfect breakfast, but maybe staff's attitude not so friendly to us. They didn't give us what we need (amenity) in time and ask us to go down to take by ourselves. Meanwhile, there is a engineering next to the building and so noisy, but we didn't get notice before we arrive. A little disappointed
Cleanliness
Location
Service
from cincinnati
Submitted on 09-28-2017
We stayed at the Phoenix only for one day. I wish we could have stayed longer. A very clean, modern hotel with great views. The price was around a hundred euros whichI thought was very good. Our room was very nice just full of windows. We could not have ask for a better place. Very nice staff willing to help. I must warn you that Zermatt is very expensive and you must stay at least two days. We were clouded in on our visit so that was a mistake. Couldn't see much while we were there. We took a ... Read more
Cleanliness
Service
Sleep Quality
from Chico, California
Submitted on 09-25-2017
Our room was on the top floor and had a super view of the Matterhorn, even out the bathroom window. Modern lighting. Excellent buffet breakfast. Off of the main traffic of Zermatt. Short walk to the Rothorn lifts. Would love to come back.
Rooms
Service
Value
from Greater London, United Kingdom
Submitted on 09-20-2017
Hotel Phoenix is a lovely hotel. Staff and owners very friendly and more than happy to help. Room was clean and comfortable. Shower was nice and hot, especially after a long day walking. Breakfast had enough options to keep everyone happy. View from the balconies was amazing. Would definitely return.
from
Submitted on 09-03-2017
Warm welcome by Laurence! and her husband! from the first moment we felt at home. We were there for the 46k Utracks. They prepared breakfast earlier than usual for the occasion and also allowed us to fresh up after the race. Always with a great smile! We will come back for sure!
from Dorset, Vermont
Submitted on 08-21-2017
The hotel is located on a quiet street away from the hubbub of the main business area. There is currently a building being constructed next to the hotel, but we stayed on the weekend, so there was no construction noise. We got a room with a view of the Matterhorn, and we were fortunate to be able to see it on our first day there. I was amused by the construction crane at the job site visible from our balcony because cranes are everywhere in Switzerland, even at the smallest home construction s... Read more
Rooms
Service
Sleep Quality
from
Submitted on 01-15-2017
We had the mannerhorn view with balcony it was amazing!!! I would recommend doing the zerrmatt helicopter sight seeing tour highlight of the trip!!! Also the breakfast was great in the hotel! There are no cars and trucks driving through there are electric taxis and horse drawn carriages (very cool) although the taxi drivers drive a little to fast for some. Zerrmatt is a what I think a typical Swiss town all of the houses look alike and the architecture is very similar to keep the 'swiss' feel
Cleanliness
Service
Sleep Quality
from Zermatt, Valais, Switzerland
Submitted on 01-05-2017
Came to use your fitness centre of which I've been a member of for 3 years. Needed to extend my membership but was told unless I paid cash this wasn't possible. More than happy to pay cash but only had a credit card and maestro card with me. I offered to pay cash the following day but was refused entry that evening unless I paid cash. Given I've been a member for 3 years completely short sighted and lack of customer service.
from
Submitted on 12-23-2016
It was the perfect hotel, the view is incredible, the bathroom is clean and the bed is nice. Really love and enjoyed our stay there. The breakfast buffet is also complete and fresh, the only thing that I wish is available in the room is a kettle to make hot water because it was snowing when I was there and hoping I had the tool to make hot water in the room. Overall it was a great experience.
from Bulle, Switzerland
Submitted on 11-15-2016
Zermatt is a beautiful mountain town. No cars, no trucks, no big buildings for a total change of scenery. Not the average ski resort with a beautiful view on the Matterhorn (when not too cloudy). So of course the Hotel Phoenix is not a big complex but a very charming hotel. Located at walking distance from the center (10 min) and the free ellectric shuttle (5 min) that will take you to the fisrt ski lift. The hotel is beautiful and modern. You can relax and enjoy a drink at the lounge and bar.... Read more
Cleanliness
Service
Value
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