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EARLY ACCESS: $300 Off + $1 to Book

Hotel Ambassador Zermatt

Zermatt, Switzerland (QZB)

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Based on 261 reviews
Room & Rates
Single Room, Mountain View - Hotel Ambassador Zermatt - 1

Single Room, Mountain View

  • One Single Bed
This room features views of the mountains from the comfort of a balcony or patio. For a good night's sleep, the pillowtop bed is dressed with premium bedding and cotton linens. The deep soaking bathtub is a great place to wind down; the private bathroom also has complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access keeps you connected, and the flat-screen TV is offered for your entertainment. A minibar and a minibar are provided. A safe, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Double Room, Mountain View - Hotel Ambassador Zermatt - 2

Double Room, Mountain View

  • One Double Bed
This room features views of the mountains from the comfort of a balcony or patio. For a good night's sleep, the pillowtop bed is dressed with premium bedding and cotton linens. The deep soaking bathtub is a great place to wind down; the private bathroom also has complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access keeps you connected, and the flat-screen TV is offered for your entertainment. A minibar and a minibar are provided. A safe, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Standard Apartment, 1 Bedroom - Hotel Ambassador Zermatt - 3

Standard Apartment, 1 Bedroom

  • Four Single Beds
This room features views of the mountains from the comfort of a balcony or patio. For a good night's sleep, the pillowtop bed is dressed with premium bedding and cotton linens. The deep soaking bathtub is a great place to wind down; the private bathroom also has complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access keeps you connected, and the flat-screen TV is offered for your entertainment. A minibar and a minibar are provided. A safe, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Standard Apartment, 2 Bedrooms - Hotel Ambassador Zermatt - 4

Standard Apartment, 2 Bedrooms

  • One Double and Two Single Beds
This room features views of the mountains from the comfort of a balcony or patio. For a good night's sleep, the pillowtop bed is dressed with premium bedding and cotton linens. The deep soaking bathtub is a great place to wind down; the private bathroom also has complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access keeps you connected, and the flat-screen TV is offered for your entertainment. A minibar and a minibar are provided. A safe, a safe, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.

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Hotel Ambassador Zermatt
Spissstrasse 10, Zermatt, Switzerland 3920

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Rooms
Make yourself at home in one of the 92 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with cotton sheets. Rooms have private balconies or patios where you can take in mountain views. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and makeup/shaving mirrors.

Rec, Spa, Premium Amenities
Take time to pamper yourself with a visit to the full-service spa. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a spa tub. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and ski storage.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a computer station, technology support staff, and currency exchange. A train station pick-up service is provided at no charge.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

1 indoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.



Sunnegga Ski Resort - 1.9 km / 1.2 mi
Schwarzsee - 5 km / 3.1 mi
Gorner Ridge - 5.3 km / 3.3 mi
Matterhorn - 8.8 km / 5.5 mi
Breithorn - 9.3 km / 5.8 mi
Klein Matterhorn - 9.7 km / 6 mi
Dufourspitze - 13.4 km / 8.3 mi
Breuil-Cervinia Gondola - 13.5 km / 8.4 mi
Saas-Fee Ski Resort - 16.3 km / 10.1 mi
Valtournanche Gondola - 18 km / 11.2 mi
Salette Cable Car - 18.1 km / 11.2 mi
Frachey-Alpe Ciarcerio Funicular - 19 km / 11.8 mi
Saas-Grund Ski Resort - 20.8 km / 12.9 mi
Grimentz Ski Resort - 21.8 km / 13.5 mi
Evolene Ski Resort - 23.6 km / 14.7 mi

Know Before You Go

  • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 120
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Currency Exchange
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Fireplace in Lobby
  • Free Breakfast
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Security Guard
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 261 reviews
from Merrick, New York
Submitted on 01-31-2017
This hotel was conveniently located near the train station and the main shopping street. The Gornergrat Bahn (the Matterhorn Railway) was just a block away. The hotel was neat and clean and the staff was friendly and helpful. The rooms were a bit on the small side but they were very comfortable. Breakfast and dinner was included for my stay and both were very good. There was a beautiful indoor pool, a hot tub and sauna.
Rooms
Location
Service
from Ilkley
Submitted on 01-29-2017
The Ambassador is at one end of Zermatt, by the station. For skiers, this is a convenient location: the Gornergratbahn is close by and so is the terminus of the skibus which takes you to the Trockenersteg gondola. Fod is great and bedrooms pretty good.
Value
Location
Service
from
Submitted on 01-26-2017
This hotel provide comfortable room and the staffs are very nice. The hotel is close to the bus and Gornergrat. The views from hotel are very beautiful. This hotel have no air condition- you can only open the window.However, it's a good place to visit and spend your holiday in winter.
Rooms
Value
Service
from
Submitted on 01-26-2017
The rooms are very comfortable and the pool area is awesome. I am giving a 3 star because the dining area is in the basement. Loud, no windows and very little ambiance. The food was good not great. There is another dining room but that was not part of our package. Staff is very nice and helpful, very close to the bus and Gornergrat.
from
Submitted on 01-14-2017
We ve been there for some days during xmas time and i have to thank all the stuff for the great holidays we spend in the ambassador they r incredible especially this girl with a strong german accent in the reception she s really amazing and we could rely on her completely for whatsoever. the room are cozy and confortable and despite at the first sight the hotel seems placed in a not such wonderful location after a while we could appreciate to be so close to everything especially when it came the... Read more
from
Submitted on 01-12-2017
The hotel is really very average. It has stylish ambiance. Good reception (Pascal and everybody else except one girl with short brown) and restaurant staff. Cleaning service was also very good. And thats all... Standart rooms are very small. I don't need a lot of place for myself but there is no place to put your clothes. There is no air condition- you can only open the window. Spa is also average- very small sauna (4 people max), very small jacuzzi, good and rather big swimming pool but only fe... Read more
from Liverpool, United Kingdom
Submitted on 01-11-2017
We decided to go skiing last minute for the Christmas period and evidently got the last available room in the hotel. Both the food and service in the hotel were superb and it was value for money relative to eating out in other restaurants around the town. Carlos in the Hotel Restaurant was excellent as manager and Denzil was always on hand to provide excellent table service. The staff were all by and large pretty good and their attention to detail was impressive given the full occupancy of th... Read more
from Newry, United Kingdom
Submitted on 01-08-2017
We have just returned from a five day trip to Zermatt and chose to stay again at the Ambassador hotel, having stayed here before we knew what to expect and we were not disappointed . We had an immaculate and spacious room with spectacular views. The Manager, Pascal and dining room manager Carlos and staff were attentive, pleasant and accommodating throughout the visit. Thank-,you for allowing us to dine in the upstairs restaurant which has much more atmosphere than in the breakfast room. The en... Read more
Rooms
Cleanliness
Service
from Edmonton
Submitted on 01-03-2017
We recently stayed here as part of a Crystal Ski Half Board holiday and were not disappointed. This is a clean, modern, comfortable hotel. The staff are very accommodating and friendly (especially the dining staff!). The location is perfect to the edge of the town centre, main train station, Gornegrat station, and bus line. When asked, we received a room with Matterhorn view and balcony. The food was especially good as apart of the half board package- we are vegetarians and received very fine m... Read more
from UK
Submitted on 12-31-2016
Modern , Spotlessly clean , great staff , great spa (was a little confused to find in the hotel info that it was not for use by minors and then seeing babies etc in the pool and jacuzzi) Bedrooms nicely furnished (more Hooks please) The food was good value for money compared with dining in town . The staff in the restaurant were excellent ( thanks Carlos etc) It was good to sit by the fire with a drink from the bar. My only criticism would be the ambience of the Hotel dining room in the evening... Read more
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