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Firefly

Zermatt, Switzerland (QZB)

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Hotel + Flight from
WAS
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Based on 443 reviews
Room & Rates
Junior Suite - Firefly - 1

Junior Suite

  • One Double Bed
This room opens to a furnished balcony or patio, great for kicking back and taking in mountain and city views. The Tempur-Pedic bed and blackout drapes/curtains help ensure a restful night. The partially open bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace, and request an in-room massage. The private kitchen is stocked with a refrigerator, a refrigerator, and a stovetop. Rollaway/extra beds, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.

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Suite, 1 Bedroom - Firefly - 2

Suite, 1 Bedroom

  • One Double and One Sofa Bed
This room opens to a furnished balcony or patio, great for kicking back and taking in mountain and city views. The Tempur-Pedic bed and blackout drapes/curtains help ensure a restful night. The partially open bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace, and request an in-room massage. The private kitchen is stocked with a refrigerator, a refrigerator, and a stovetop. Rollaway/extra beds, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.

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Suite, 3 Bedrooms - Firefly - 3

Suite, 3 Bedrooms

  • Three Single Beds
This room opens to a furnished balcony or patio, great for kicking back and taking in mountain and city views. The Tempur-Pedic bed and blackout drapes/curtains help ensure a restful night. The partially open bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace, and request an in-room massage. The private kitchen is stocked with a refrigerator, a refrigerator, and a stovetop. Rollaway/extra beds, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.

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Standard Apartment, 4 Bedrooms - Firefly - 4

Standard Apartment, 4 Bedrooms

  • Four Single Beds
This room opens to a furnished balcony or patio, great for kicking back and taking in mountain and city views. The Tempur-Pedic bed and blackout drapes/curtains help ensure a restful night. The partially open bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace, and request an in-room massage. The private kitchen is stocked with a refrigerator, a refrigerator, and a stovetop. Rollaway/extra beds, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.

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Firefly
Schluhmattstrasse 55, Zermatt, Switzerland 3920

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Rooms
Treat yourself to a stay in one of the 16 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Your room comes with a Tempur-Pedic bed, and all rooms are furnished with double sofa beds. Rooms have private furnished balconies or patios where you can take in city and mountain views. Kitchens are outfitted with refrigerators, stovetops, and cooking facilities. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages. A sauna and a steam room offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and supervised childcare/activities.

Dining
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include currency exchange, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. This mountain view spa is equipped with a sauna.

Children under 16 years old are not allowed in the spa without adult supervision.



Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.



The preferred airport for Firefly is Basel (BSL-EuroAirport) - 176.9 km / 109.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 2.10 per person, per night for adults; CHF 1.05 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is closed between 1 May and 30 June.

AMENITIES:
  • Babysitting
  • Barbecue Grills
  • Billiards
  • Children's Program
  • Complimentary Coffee
  • Currency Exchange
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Hypoallergenic Room Available
  • Indoor Pool
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Steam Room
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 443 reviews
from
Submitted on 11-19-2017
Hotel Firefly and its staff surpassed all of our expectations. My husband and I had just eloped and were planning to shoot professional wedding pictures in Hotel Firefly and around Zermatt. Hotel Firefly not only upgraded us to a beautiful 3-bedroom suite with 2 bathrooms, 2 balconies, and an amazing view of the Matterhorn, but they also surprised us with a generous bottle of champagne in our room AND did an emergency cleaning of my husband's shirt the day of our photo shoot. The brightness and ... Read more
Rooms
Service
Sleep Quality
from Zurich, Switzerland
Submitted on 11-16-2017
Visited 3 nights during off season (november). Likes: friendly staff, clean and stylish hotel, amazing spa including outdoor jacuzzi. The suites are rather large including kitchen and living rooms, breakfast served in-room. Heated floors. Ski station within 5 min walking distance. Dislikes: awful mattress (memory foam) that should merely be an option to add, but never standard. Electric kettle smelled of vinegar and included left over cleaning agent. Conclusion: stylish and modern hotel with... Read more
from
Submitted on 11-07-2017
We spent two nights in the hotel, it is truly amazing hotel, the receptionist upgrade us to the next category of suite room, we appreciate it so much as it is our honeymoon trip. Highly recommended hotel. We have our breakfast serving in the room every morning at our request time. What is more, there is kitchen inside the room and it is well equipped. We just checked out today and move to Montruex, we already missing there. The best hotel experience during our trip so far, we keep it up!!
from Oxford, United Kingdom
Submitted on 10-21-2017
We had a wonderful stay at this high-end family-run hotel. Maria and the staff were extremely helpful. We plan to go there again next year. One of the high points was the breakfast in your room. I especially like the fresh orange juice and the fruit yogurt (already missing it). The views were also spectacular. My wife was over the moon with the sauna (I think they had 3 different ones!). They just turned on the new hot tub our last day (which is an experience -- canâ??t explain, youâ??ll have to... Read more
Location
Service
Value
from Melbourne, Australia
Submitted on 10-09-2017
We had three nights at the Firefly in Zermatt in October: great location and a very well thought out offering: this hotel has it all, In particular, the staff seemed genuinely interested in us and clearly enjoyed their work. We'll be back (in winter for a ski).
Cleanliness
Service
Sleep Quality
from Ahmedabad, India
Submitted on 09-30-2017
We stayed here in the 3 bed room apartment . We were 6 adults and 1 child . All the rooms had attached bathroom. The living room was spacious and well equipped. It had a play station and Apple TV for entertainment. All the rooms had a dock for music. Kitchen was well equipped. The breakfast service was also great , as it was served in the apartment. All the rooms had amazing view. There are 2 balconies in the apartment , one attached to the living room and one in the master bed room. The st... Read more
from
Submitted on 09-26-2017
Firefly is more than a hotel it is home. My family and I have been coming here for as long as I can remember going to Zermatt and every year the Firefly and the firefly staff seize to impress me and exceed my expectations. The hotel owners Micky and Maria are some of the most welcoming accommodating and positive people I know. They will make your vacation experience better than any other, giving you countless great restaurant tips, entertaining you with stories of Zermatt, playing a round of poo... Read more
from London
Submitted on 09-12-2017
My second stay here - booked a junior suite. Very luxurious and comfortable, and the kitchenette was very useful. Everything pristinely clean and well maintained. The hotel has a very nice bar area with comfortable seats, and very friendly staff who know a lot about the area. Only 5/10 minutes walk to the church and the main shops, even shorter walk to the Schwarzee lift. I'll certainly be returning to Zermatt for more hiking, and I'll make sure I choose a time when the hotel has availability... Read more
Rooms
Service
Value
from Alexandria, Virginia
Submitted on 01-19-2017
When I was planning my trip (from Italy to Austria and then through Switzerland on my way to Geneva) I spent many hours reviewing web sites and Trip Advisor. Zermatt has so many hotels choosing one can be overwhelming! Each time I got online and looked at Zermatt hotels I found myself returning to the Firefly site. There was something about the hotel that whispered, "stay here." Because I was traveling on a Eurail pass my plans changed often and I could never seem to find a vacant room at the ... Read more
Location
Service
Value
from
Submitted on 01-18-2017
The rooms were cozy, and the staff were amazing(such as Simone) contributed to a relaxing and enjoyable getaway. The excellent breakfast served in room in the morning that you got to select/choose from the night enabled a more relaxing experiencing before going out to ski in the day. The access to cooking facilities in the suites was also incredibly helpful as it enabled you to relax with a cup of tea after a long day skiing. I would definitely recommend this to anyone looking for a relaxing ... Read more
Location
Service
Sleep Quality
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