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Puro Hotel

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Hotel Specials
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WAS
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Based on 455 reviews
Room & Rates
Standard Room (Puro Urbano)

Standard Room (Puro Urbano)

1 King Bed or 2 Twin Beds
215 sq feet (20 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch LCD TV with premium channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
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Superior Room (Puro Flow)

Superior Room (Puro Flow)

1 King Bed or 2 Twin Beds
269 sq feet (25 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch LCD TV with premium channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
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Junior Suite (Puro Joy)

Junior Suite (Puro Joy)

1 King Bed or 1 King Bed and 1 Twin Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch LCD TV with premium channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
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Suite (Puro Oasis)

Suite (Puro Oasis)

1 King Bed or 1 King Bed and 1 Twin Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch LCD TV with premium channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Hide room details
Wing Flow

Wing Flow

1 Queen Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch LCD TV with premium channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Hide room details
Single Room

Single Room

1 Twin Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch LCD TV with premium channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Single Room

1 Twin Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch LCD TV with premium channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Puro Hotel
Carrer de Montenegro, 12, Palma de Mallorca, Spain 07012

Rooms
Make yourself at home in one of the 51 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and in-room massages.

Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including a nightclub, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.

You'll be asked to pay the following charges at the property:

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Breakfast
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 455 reviews
from
Submitted on 02-08-2017
Stay away! The front desk is dishonest and charged me for three rooms for the entire stay, even though I cancelled the reservation. They claim I did not, but they are being dishonest. Stay somewhere else.
Service
from Washington DC, District of Columbia
Submitted on 01-20-2017
Very short family trip in Palma. The hotel is located only steps from major attractions and great restaurants. The hotel is better suited for summer visits, since corridors are exposed to the elements. Aside from the excellent breakfast, the highlight of our visit was the hotel reception staff. Thank you very much for the extra attention!
from Dusseldorf, Germany
Submitted on 01-02-2017
We have spent 3 nights in this hotel for the New Year celebration. We have stayed at the room 331, which should have been a suite. This room did not comply at all with the photos that we have seen online and on the base of which we have selected our room (the room costs around 500 ?/night). We were expecting to find an outstanding room with excellent service indeed the room was poor, the air conditioning was not working the first night moreover not being in the main building we could not order... Read more
Sleep Quality
Cleanliness
Service
from London, United Kingdom
Submitted on 12-31-2016
Hotel was nice until we returned from our new year dinner and were denied a drink at the bar because other guests were ill in the reception. Not our fault and poor response from the staff on duty when we asked if we could be served.
from
Submitted on 12-23-2016
Great hotel at the heart of Palma. Excellent service from the front desk. Near the harbour and there a lot of great restaurants next to hotel. Spacious and clean rooms at the hotel that has awesome vibe. Everything is top notch.
from Cheshire, United Kingdom
Submitted on 12-21-2016
Expensive hotel for a mediocre hotel. Ideal location but that's it's best feature! Had to move rooms twice in a 5 day stay. Bathrooms not very private, noisy hotel and only half of the staff were attentive. Previously stayed in Palma much cheaper with better rooms, service and breakfast. Gueats seemed to get dressed up for breakfast!
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
from Birkerød, Frederiksborg, Denmark
Submitted on 10-26-2016
We stayed at the Puro Hotel for the first time 7 years ago - and it was stunning. Both the hotel and the beach resort took us by storm. Though very costy, we've been back almost every year since. It's a perfect place to enjoy life and sense yourself. Through the years, Puro have become more and more popular - which we (as regular guests) sense. I'm not sure we'll come back, mainly because we feel the employees are no longer connected to the soul of Puro. It is, however, still highly recommenda... Read more
from Cheshunt, United Kingdom
Submitted on 10-18-2016
This weekend my wife and I flew into Palma for a break of four days and for me, a chance to compete in the Palma Half Marathon. When I booked the hotel I knew it would be in the higher end price bracket but....it was worth every inflated Euro! From the time we arrived to the moment we checked out the service was excellent through out. The three different men on reception were all so helpful it made so much difference. Breakfast was included and I have to say the girls in the restaurant were ve... Read more
Rooms
Location
Service
from Seignosse, France
Submitted on 10-16-2016
We stayed here for 5 days over long weekend and were delighted with the hotel. Location was very central with easy access on foot to bars/restaurants/shops etc . Hotel staff were very friendly and helpful. They arranged a small surprise of a cake and wine for my wife on her birthday despite my not even mentioning the date. Suggest avoid Room #2. We were allocated this ground floor room on arrival but despite it being superior Flow type it was very dimly lit, was adjacent to lobby/bar area (could... Read more
Sleep Quality
Cleanliness
Service
from London, United Kingdom
Submitted on 09-23-2016
We stayed in Puro hotel a couple of days and we're really happy with the service. Reception always helped us in every question about the city we had. Decoration was very beautiful, minimalist, with a wonderful courtyard close to the foyer. Room was perfect, also decorated with a modern style. We'll return next year!
Value
Sleep Quality
Service
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