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The Westin Palace, Madrid

Madrid, Spain (MAD)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 3791 reviews
Located in the heart of the Spanish capital, and within walking distance of prestigious museums and the main business and shopping district, The Westi
Room & Rates
Deluxe Double or Twin Room

Deluxe Double or Twin Room

1 Double Bed or 2 Twin Beds
312 sq feet (29 sq meters)

WiFi, bathrobes, phone, and 24-hour room service
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Junior Suite, 1 King Bed

1 King Bed
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Room, 1 King Bed

1 King Bed
WiFi, bathrobes, laptop-compatible safe, and 24-hour room service
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Deluxe Room

Deluxe Room

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with courtyard views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

Executive Room

1 King Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in February 2017
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Executive Suite

Executive Suite

1 King Bed
969-sq-foot (90-sq-meter) room with city views

Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite

Junior Suite

1 King Bed
592 sq feet (55 sq meters)

Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Room

Premium Room

1 Queen Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Premium Room, 1 King Bed

Premium Room, 1 King Bed

1 King Bed
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Room, City View

Premium Room, City View

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with city views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Deluxe Room, 1 Double or 2 Twin Beds (Premium)

1 Double Bed or 2 Twin Beds
WiFi, bathrobes, laptop-compatible safe, and 24-hour room service
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The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, Spain 28014

Rooms
Make yourself at home in one of the 470 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Fees

  • Fee for buffet breakfast: EUR 38 per person (approximately)
  • Fee for in-room wireless Internet: EUR 19 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 19 per stay (rates may vary)
  • Fee for wireless Internet in public areas: EUR 19 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: EUR 19 per day (rates may vary)
  • Valet parking fee: EUR 38.77 per night
  • Pet fee: EUR 33 per pet, per night
  • Rollaway bed fee: EUR 55 per night

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 225.00
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 585.00

You'll be asked to pay the following charges at the property:

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3791 reviews
from Community of Madrid, Spain
Submitted on 02-08-2017
luxury, luxury, luxury. this hotel oozes luxury. everything is over the top. best attraction is the bar, where you sit in a rotunda with blue glass ceiling. the best place for a cocktail. rooms spacious and opulent.
Value
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Service
from
Submitted on 02-07-2017
We were a group of 15 friends for a stay of one night only. All of us had an individual room. Sales department has been professional and efficient. We have been warmly welcomed and rooms are large and pleasant. The nightmare started the day after during the checkout. Some of our luggage were locked in a safety place of the hotel. We asked the first time at 6.45 AM to get them back in order to catch our flight. We also asked for our two cars to be driven from the parking place. It took 50 mi... Read more
from Dubai, United Arab Emirates
Submitted on 02-06-2017
A short walk away from Puerta Del Sol, this beautiful large building has been converted to a hotel. The rooms are very nice, cosy, the decor is rather classic. Service is with a smile and always with a greeting. The breakfast room has a spectacular stained glass dome, and a great selection for breakfast. Will return for sure.
from Toronto, Canada
Submitted on 02-05-2017
This is my revisit to the property. My first visit was rather disappointing. I kept my words to return after my correspondence with the management. There was mixed feelings after the 5-night stay. Positive: The Check-in Staff , Celia & Sylvia were extremely professional and friendly. Same as for the Concierge , Alejandro & Carlos. The hotel this stay has eventually tried to rectify their problems. Negative: Room: The ventilation system of our room was so noisy that we couldn't sleep for... Read more
Value
Location
Service
from
Submitted on 02-03-2017
The hotel is beautiful and located in the very deep heart of the magnificent Madrid. The style is traditional, first half of twentieth century and the rooms are extremely well decorated. The buffet and the restaurant are preparing dishes of the tradition with quality and the other services are really nice. Costs are high but you don't expect anything different in such a place.
from Haarlem, The Netherlands
Submitted on 02-02-2017
Very good hotel; as too be expected from a 5 star hotel; but this one is much better than it's sister in Paris; rooms are more spacious; staff is very friendly. breakfast is very good (much more than you can eat of course)
Sleep Quality
Cleanliness
Service
from Banbury, United Kingdom
Submitted on 01-29-2017
Superbly located in the heart of the city and ideal for the three main art galleries which are on your doorstep. A smart stylish hotel with a great deal of old school charm; but priced accordingly. The guest list is a who's who of politics, arts and entertainment, so you can feel you are sharing some history too.
Location
Cleanliness
Service
from London, United Kingdom
Submitted on 01-23-2017
The hotel is very impressive, everything is grand and the rooms are of a very good size. It's in a very good location, in the middle of Madrid, near a number of museums and a beautiful park. What made me laugh a little was the note in the room that I can call for my allocated one fresh cup of tea or coffee a day, instead of having the usual kettle and tea bags already provided. The people who work there however were the ones who really impressed me. We went for a run and when we came back wer... Read more
from Bumpass, Virginia
Submitted on 01-21-2017
The Westin Palace is a magnificent, classic early 1900's hotel on the square with Parliament and across from the Prado. The Rotundo lobby area is an elegant space without parallel, for coffee, tea or a drink. The rooms are well appointed and yet have the classic Westin comfort bed. I have stayed in both and highly prefer it to the Ritz across the street for the open and light lobby areas
from Paris
Submitted on 01-20-2017
A beautiful hotel with in a great, central-Madrid location, and literally, the most comfortable bed I have slept in anywhere, ever! Friendly, helpful and professional staff. The concierge staff was extremely helpful with dinner reservations (which we ended up changing several times!), suggesting a great restaurant and modifying the reservation for us each time our party increased in size. Complete breakfast buffet with a wide variety of local and international dishes served in the beautiful coup... Read more
Value
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