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AC Hotel Cuzco by Marriott

Madrid, Spain (MAD)

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Based on 696 reviews
Room & Rates
Standard Room

Standard Room

1 King Bed or 2 Twin Beds
258 sq feet (24 sq meters)

Internet - WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Phone and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room

Superior Room

1 King Bed or 2 Twin Beds
269 sq feet (25 sq meters)

Relax - In-room massage available
Internet - WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Phone and desk; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
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Standard Suite, 2 Twin Beds

Standard Suite, 2 Twin Beds

2 Twin Beds
538 sq feet (50 sq meters)

WiFi, bathrobes, phone, and 24-hour room service
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Deluxe Room

1 King Bed or 2 Twin Beds
Free WiFi, a hair dryer, desk, and 24-hour room service
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Deluxe Room

1 King Bed or 2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Smoking
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Deluxe Room

Deluxe Room

1 King Bed or 2 Twin Beds
269 sq feet (25 sq meters)

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Phone and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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Family Room

Family Room

1 King Bed or 2 Twin Beds
Internet - WiFi and wired Internet access
Entertainment - Flat-screen TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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AC Hotel Cuzco by Marriott
Paseo de la Castellana, 133, Madrid, Spain 28046

Rooms
Make yourself at home in one of the 319 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 7847 square feet (706 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Fee for in-room high-speed Internet (wired): EUR 8 per day (rates may vary)
  • Self parking fee: EUR 24 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 696 reviews
from
Submitted on 02-01-2017
We stayed here for three nights in a rear facing room on the 11th floor .The room was spotlessly clean, with a large comfortable double bed, seating area, desk mini bar and plenty of storage. The large bathroom was bright, spotlessly clean and with an excellent shower over the bath.Check in was quick and the staff efficient. There is a bar area for pre -dinner drinks, however we chose to eat in one of the many Restaurants close to the hotel. There is a buffet breakfast available for 22 Euros eac... Read more
Location
Service
Sleep Quality
from Rome, Italy
Submitted on 02-01-2017
I went last week to this hotel for 2 nights. My room was large enough but it was very noisy: I listened all the Tv programme of the room next to the mine and also when his host went to the bathroom :-/ The beakfast was so great, I really loved it, but I didn't apreciate that the wifi in the room was to be paid (it is free only in the commune area close to the reception): it is not so good for a "4 stars" hotel. Moreover I didn't find the personal at the desk so professional (I had to explain 2 t... Read more
Location
Service
Value
from
Submitted on 01-26-2017
Very average hotel, very average, rather basic rooms. If you happen to "win" a low floor room the huge traffic jam will be your ears' company for all your stay, at every time of the day/evening. Not very welcoming staff, average food at breakfast. Quite disappointing for me.
from
Submitted on 01-21-2017
I have now stayed at the AC Cuzco five times. Overall, it is a good hotel. Rooms are big and clean. Road noise can be a problem so ask for a high floor. Benefits for Marriot rewards are limited - no lounge - was room was upgraded. Breakfast is very good. The hotel is 20 minutes walk to Real Madrid football stadium
from
Submitted on 01-19-2017
Modern, clean, quiet hotel in the business section of Madrid. Very close to where Real plays. A bit of a walk to most museums and other tourist attractions. Close enough to Chamartin if using trains for day trips, taxi or Uber to Atocha. Rooms can be a little cramped. Friendly restaurant in lobby. Many (many!) restaurants nearby. I have been using this as my base hotel in Madrid.
Cleanliness
Service
Sleep Quality
from
Submitted on 01-18-2017
Asked for a kettle in my room, and the staff told me it is not possible, as I am in a superior room which is equipped with a nespresso machine, and kettles are only available in the regular rooms!!! The solution they offered was to downgrade me to a regular room which has a kettle!!! Very poor customer service and very unhelpful
from Oradea, Romania
Submitted on 01-18-2017
Stayed here for one night. Since I'm half the time in a different hotel in a different city, I really enjoyed this one. The location is excellent, in walking distance from Santiago Bernabeu so even if you're not there on a matchday it's amazing to take the tour. I recommend the guided one for 2 euros extra. Back to the hotel, I've had the breakfast roomservice and it was really really good. The room was clean and tidy, good wifi. All in all if you need something with a good location and trustw... Read more
from Singapore, Singapore
Submitted on 01-16-2017
The room was very spacious and clean. it was located just next to the metro station of Cuzco. it is also a 10 minutes walk to Estadio Santiago Bernabeu (Real Madrid). Wifi is available at the lobby and also available in the rooms with charges.
Location
Service
Sleep Quality
from Memphis, TN
Submitted on 01-09-2017
Stayed here for business as its my company's preferred hotel (one of them). Very modern lobby with nice bar/restaurant. Excellent location to metro and just North of the big soccer stadium. Nice, updated rooms. Friendly staff. Nice breakfast buffet. Wifi worked fine. (both breakfast and wifi are part of our corporate rate so you may have to pay for both depending). Decent fitness center. Lots of dining options nearby. Some negatives I noticed: very little soundproofing in the rooms. L... Read more
Location
Service
Sleep Quality
from Liverpool
Submitted on 12-18-2016
Recently stayed here and wow it was noisy! I had a room near the elevators and could hear every word, couches outside my room invited people to sit on Skype as the wifi seemed quite strong there Room itself looked out onto a lovely wall ????? Bathroom is nice size with amenities (except shower cap) and a decent hairdryer My biggest issue was the TV there was every language EXCEPT English .. only BBC world news channel ?? The location is ok has nearby amenities and it's a few stops by met... Read more
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