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Hotel Silken Puerta America

Madrid, Spain (MAD)

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WAS
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Based on 2418 reviews
Room & Rates
Deluxe Club

Deluxe Club

1 Queen Bed or 2 Twin Beds
323-sq-foot (30-sq-meter) room with city views

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Junior Suite Club

1 Queen Bed or 2 Twin Beds
538 sq feet (50 sq meters)

Internet - Free WiFi and wired Internet access
Entertainment - Digital channels
Food & Drink - 24-hour room service and minibar
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Junior Suite

Junior Suite

1 Queen Bed or 2 Twin Beds
484-sq-foot (45-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service and minibar
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Offer

Offer

1 Queen Bed or 2 Twin Beds
323-sq-foot (30-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service and minibar
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Executive Suite

Executive Suite

1 Double Bed
646-sq-foot (60-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service and minibar
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Double Room (Promotion)

1 Double Bed or 2 Twin Beds
Internet - Free WiFi and wired Internet access
Entertainment - Digital channels
Food & Drink - 24-hour room service and minibar
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Safe, desk, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Zaha Hadid Space Club

Zaha Hadid Space Club

1 Queen Bed
323-sq-foot (30-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service and minibar
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Double Room Single Use

Deluxe Double Room Single Use

1 Queen Bed or 2 Twin Beds
323-sq-foot (30-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service and minibar
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room

Deluxe Room

1 Queen Bed or 2 Twin Beds
323-sq-foot (30-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service and minibar
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free newspaper, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
 
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Hotel Silken Puerta America
Avenida de America, 41 or Corazón de María,10, Madrid, Spain 28002

Resort Details

The preferred airport for Hotel Silken Puerta America is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 9.1 km / 5.6 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
Know Before You Go Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately) Self parking fee: EUR 22.35 per day Rollaway bed fee: EUR 60.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures The property is renovating until 31 August 2017 (completion date subject to change). The following areas are affected: Bar/lounge Dining venue Fitness facilities Front desk Lobby Sauna Swimming pool Select guestrooms During renovations, the hotel will make every effort to minimize noise and disturbance.
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
Hotel Silken Puerta América provides a fitness center on its top floor, with impressive views of Madrid. The recreational activities listed below are available either on site or near the hotel; fees may apply.
In addition to spectacular views over the city, on the 13th floor of the hotel guests may enjoy an area equipped with a Scottish shower and a gym.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Night Club
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2418 reviews
from
Submitted on 11-15-2017
The hotel room architecture is very good, I stayed in the second floor and the hotel service is outstanding.. people who work in his hotel are extremely helpful and take their jobs serious in taking care of the guests. (BEST thing in this hotel is the people who work their). The breakfast is also very good. I didnâ??t like the fact that their is no cattle with Tea and Coffee in the room which is a basic expectation in any hotel, also the water canâ??t be controlled well in the shower given the... Read more
from Milton Keynes, United Kingdom
Submitted on 11-11-2017
I like any establishment that tries that little bit harder to create something new and different. Every floor of this hotel has been designed by a different architect to look distinctive and unique. I loved it.
from
Submitted on 11-10-2017
Each floor of the Hotel is designed by a different architecture, so there are a lot of choices. I've stayed in 2 different rooms during my stay. The second room as at the first floor from Zaha Hadid. The room was definitely different in terms of architecture but not very functional : Room Opinion 1 - Could not find a place where my mac charger would fit other than the bathroom. 2 - The Bed mattress was really bad and warn making it uncomfortable. 3 - Taking a bath, the water was un-controllab... Read more
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from
Submitted on 11-08-2017
Silken Puerta is a amazing hotel Each floor of this hotel is designed by different and famous architects, right from the lobby to the top floor bar. They even give you a tour of the hotel to see how each floor has a different and a distinct design right from the entrance to the corridors.
from Dubai, United Arab Emirates
Submitted on 10-26-2017
He came, he saw, he stayed and this is how it went down.... Just like polarizing public figures - you either love them or you hate them, the same kinds of feelings come to mind about this arts based, designer hotel in Spain. People either love it or they hate it, so what better to way to find out (like you ever need an excuse to go to to Spain!) than to get over to Madrid and check it out first hand. The brightly colored exterior immediately gives reference that this is not your average 5 Star... Read more
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from Chalfont St Peter, United Kingdom
Submitted on 10-26-2017
This hotel was a lovely base for a 3 day trip before driving south. The outside of the building looks interesting but the inside is lovely. The reception seemed to be in the middle of a carpark, I don't know if this is always the case or because the hotel was under renovation. The entire rooftop floor was closed which was a shame and the lift on the last days didn't let you go to the floor with the only bar on so you had to walk outside the building and around to another enterence. The bar was g... Read more
from
Submitted on 10-14-2017
Older hotel, outside first look was litle bit strange, not 5* as well, very good 3*, or normal 4* hotel. Near tube "metro" line. Near airport. Reception OK, food OK, choice on breakfast OK, staff OK. Cleaning OK, room OK, room shall be bigger. Safe case on room. Bath was black I feel strange ( morque) Technically complicated light and AC. Bed OK. Noise from.coridor at night 3AM on 5 th floor ( drunk people). TV missing more german chanels and some russian chanels. Generaly for us OK, but next t... Read more
from
Submitted on 10-13-2017
Amazing hotel with great architecture. Each floor has distinct and unique architecture & interior. Guests gets a chance to select the floor they like as per the concepts. Very helpful & welcoming staff..... breakfast was reasonably good (however, as a veg Indian, we don't get much options but cant help, for others breakfast spread was quite good....... Location is also very good with a metro station nearby. Best part is the interiors...... definitely recommended.
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from Geneva, Switzerland
Submitted on 10-09-2017
Incredible concept hotel with each floor designed by a different architect. This is how all hotels should be - imaginative and offering something unique. I stayed on the Ron Arad and Zaha Hadid floors which both offered different experiences. Hadid's rooms are like small igloos - like sleeping in a giant marshmallow. It was amazing to be able to experience her work in such a personal setting. Even more so now she is gone. You wouldn't explore every floor in many hotels but in this one you join o... Read more
from Monza, Italy
Submitted on 02-08-2017
Well located for a business trip, more than for tourism. The staff is efficient and discreet. High quality restaurant, overall quality/price ratio is great. Particularity is that each of the 10 floors has a different room design, so is never boring coming back.
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