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The Westin Palace, Madrid

Madrid, Spain (MAD)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 3791 reviews
Located in the heart of the Spanish capital, and within walking distance of prestigious museums and the main business and shopping district, The Westi
Room & Rates
Deluxe Double or Twin Room

Deluxe Double or Twin Room

1 Double Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - LED television with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Junior Suite, 1 King Bed

1 King Bed
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - LED television with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Premium Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - LED television with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Deluxe Room

Deluxe Room

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with courtyard views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Executive Room

Executive Room

1 King Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in February 2017
 
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Executive Suite

Executive Suite

1 King Bed
969-sq-foot (90-sq-meter) room with city views

Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Junior Suite

Junior Suite

1 King Bed
592 sq feet (55 sq meters)

Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Premium Room

Premium Room

1 Queen Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
Hide room details
Premium Room, 1 King Bed

Premium Room, 1 King Bed

1 King Bed
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Premium Room, City View

Premium Room, City View

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with city views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Deluxe Room, 1 Double or 2 Twin Beds (Premium)

1 Double Bed or 2 Twin Beds
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - LED television with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
Hide room details
The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, Spain 28014

Resort Details

The preferred airport for The Westin Palace, Madrid is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12.2 km / 7.6 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 38 per person (approximately) Fee for in-room wireless Internet: EUR 19 per 24-hour period (rates may vary) Fee for in-room wired Internet: EUR 19 per stay (rates may vary) Fee for wireless Internet in public areas: EUR 19 per day (rates may vary) Fee for wired Internet in public areas: EUR 19 per day (rates may vary) Valet parking fee: EUR 38.77 per night Pet fee: EUR 33 per pet, per night Rollaway bed fee: EUR 55 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: EUR 225.00 New Year's Eve (31 December) Gala Dinner per adult: EUR 585.00 We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
The recreational activities listed below are available either on site or near the hotel; fees may apply.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3791 reviews
from bruxelles
Submitted on 11-22-2017
Beautiful hotel and really good service but missing a lot of details for a 5 star. No coffee machine in the room which is rare for this standing in a spg. Internet really really slow which is not acceptable for a 5 stars. I was there during my birthday and any gesture or details shown up.
from Lake Worth, Florida
Submitted on 11-20-2017
We were at the Westin Palace in Madrid for four nights. We had a premium room overlooking the fountain. The room was delightful. Plenty of space. A walk-out Bay window with that prized fountain view. Day one- we toured the Prado museum, which is located directly across the street from the hotel. The location of the hotel is perfect. The Conceirge had recommended a Dinner and Flamenco restaurant. Dancers were wonderful and dinner was superb. Next night he sent us to a great Paella restaurant. F... Read more
from Brentwood, TN
Submitted on 11-19-2017
We had a nice stay at the Westin. The staff was very friendly and accommodating. There was one issue at checkout, when, at 7am, there was only one person working at reception and about 5 people standing in line. We had to get to the airport and this was a little nerve-wracking. The breakfast bar was very good with everything you could imagine. Our breakfast was included but ordering anything from room service was steep - 32E for a hamburger - I guess that's to be expected. Location is great - ab... Read more
Cleanliness
Service
Sleep Quality
from Vancouver, Canada
Submitted on 11-18-2017
Spent two nights at this palace hotel. The hotel offered as expected traditional luxury accommodations. Hotel was very busy during our stay as they were hosting a few different corporate events. We found the location to be central with many dining options close by. Overall I consider this hotel a standard European palace hotel (if you have stayed at one before you know what to expect). That being said it wasn't anything exceptional and I can't recall anything special, no staff member putting in ... Read more
from
Submitted on 11-17-2017
I stayed five nights in this hotel in November and I enjoyed it. It is a nice hotel, and close to the center of Madrid. Only a few details to improve : Breakfast was good but no vinegar to put on salad and tomatoes unless you ask No mustard , no chorizo or lomo (we are in Spain) The water pressure of the shower was a litttle limited. Everything else was fine, and I RECOMMAND this hotel
from Boca Raton, Florida
Submitted on 11-17-2017
Since you enter the lobby the atmosphere of a great hotel makes you feel good. The check-in, the friendliness of the people at the front desk (several recognize me from prior visits even though it was long time since I have been there), the promptness to offer an upgrade for loyalty makes El Palace by far the best big hotel in Madrid. The bar, the restaurant and the rooms are in pristine condition. The food is as good as I remeber it. The location has been one of the great things this property h... Read more
Cleanliness
Service
Sleep Quality
from
Submitted on 11-15-2017
Great hotel!! Wonderful employees! Hotel was top notch. Close to everything and in easy walking distance to great restaurants. Very helpful with making reservations and helping with day trips. The rooms very comfortable and the bathrooms superb.
from Philadelphia, Pennsylvania
Submitted on 11-13-2017
My family and I had a lovely stay at the Westin Palace. It's location is excellent, the architecture and interiors are stunning. Housekeeping was excellent, and requests for extra supplies were swiftly accommodated. Room service was extraordinarily fast and courteous and the orders were always correct. Beds are comfortable and there is a perfect amount of closet and storage space for a couple on a week long trip. So with all this high praise, why not a 5 star rating? Because reception and check... Read more
from Oakville, Canada
Submitted on 11-13-2017
My husband and I stayed at The Westin Palace on September 16-20th, 2017. We took a taxi from the airport to the hotel at a cost of 30 euros. We were told it would be 45 euros so were pleasantly surprised at the lower cost. The staff at the hotel were all very helpful and very courteous. We were given a great room on the top floor with a tiny balcony. We did not realize what a great location this hotel was at prior to getting there, and was very happy we chose to stay here, as it was walking... Read more
Cleanliness
Service
Value
from Montclair, New Jersey
Submitted on 11-11-2017
The best thing about this very comfortable hotel is its location. You can walk to virtually all the major sites and a cab or Uber ride anywhere is 5 to 10 Euros. The public spaces are quite nice and the concierges and service people are very helpful. Our room was clean and in good repair and spacious. Furnishings were comfortable. There were plenty of outlets for charging and the room was well lit. The bathroom had everything we needed. There was plenty of closet space. Breakfast had lots ... Read more
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