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FINAL HOURS: Black Friday Preview Details

The Westin Palace, Madrid

Madrid, Spain (MAD)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 3791 reviews
Located in the heart of the Spanish capital, and within walking distance of prestigious museums and the main business and shopping district, The Westi
Room & Rates

Deluxe Double or Twin Room

1 Double Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - LED television with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Junior Suite, 1 King Bed

1 King Bed
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - LED television with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Premium Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - LED television with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Deluxe Room

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with courtyard views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Executive Room

1 King Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in February 2017
 
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Executive Suite

Executive Suite

1 King Bed
969-sq-foot (90-sq-meter) room with city views

Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Junior Suite

1 King Bed
592 sq feet (55 sq meters)

Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Premium Room

Premium Room

1 Queen Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
Hide room details

Premium Room, 1 King Bed

1 King Bed
312 sq feet (29 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Premium Room, City View

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with city views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 49-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Deluxe Room, 1 Double or 2 Twin Beds (Premium)

1 Double Bed or 2 Twin Beds
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - LED television with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, Spain 28014

Resort Details

The preferred airport for The Westin Palace, Madrid is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12.2 km / 7.6 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 38 per person (approximately) Fee for in-room wireless Internet: EUR 19 per 24-hour period (rates may vary) Fee for in-room wired Internet: EUR 19 per stay (rates may vary) Fee for wireless Internet in public areas: EUR 19 per day (rates may vary) Fee for wired Internet in public areas: EUR 19 per day (rates may vary) Valet parking fee: EUR 38.77 per night Pet fee: EUR 33 per pet, per night Rollaway bed fee: EUR 55 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: EUR 225.00 New Year's Eve (31 December) Gala Dinner per adult: EUR 585.00 We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
The recreational activities listed below are available either on site or near the hotel; fees may apply.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3791 reviews
from
Submitted on 11-15-2017
Great hotel!! Wonderful employees! Hotel was top notch. Close to everything and in easy walking distance to great restaurants. Very helpful with making reservations and helping with day trips. The rooms very comfortable and the bathrooms superb.
from Philadelphia, Pennsylvania
Submitted on 11-13-2017
My family and I had a lovely stay at the Westin Palace. It's location is excellent, the architecture and interiors are stunning. Housekeeping was excellent, and requests for extra supplies were swiftly accommodated. Room service was extraordinarily fast and courteous and the orders were always correct. Beds are comfortable and there is a perfect amount of closet and storage space for a couple on a week long trip. So with all this high praise, why not a 5 star rating? Because reception and check... Read more
from Oakville, Canada
Submitted on 11-13-2017
My husband and I stayed at The Westin Palace on September 16-20th, 2017. We took a taxi from the airport to the hotel at a cost of 30 euros. We were told it would be 45 euros so were pleasantly surprised at the lower cost. The staff at the hotel were all very helpful and very courteous. We were given a great room on the top floor with a tiny balcony. We did not realize what a great location this hotel was at prior to getting there, and was very happy we chose to stay here, as it was walking... Read more
Cleanliness
Service
Value
from Montclair, New Jersey
Submitted on 11-11-2017
The best thing about this very comfortable hotel is its location. You can walk to virtually all the major sites and a cab or Uber ride anywhere is 5 to 10 Euros. The public spaces are quite nice and the concierges and service people are very helpful. Our room was clean and in good repair and spacious. Furnishings were comfortable. There were plenty of outlets for charging and the room was well lit. The bathroom had everything we needed. There was plenty of closet space. Breakfast had lots ... Read more
from Dubai
Submitted on 11-11-2017
Charming Palace in great location. + Ambience, Room, Location, service, Breakfast Sitting area - Reception staff not attentive, he didn‚??t will come me. I had to greet him!!. I have booked for a prime room and asked for a view but he didn‚??t even tried to look for me. - Expensive 430‚?¨/night TIP: Have a tee or coffee under the amazing dome
from Las Vegas, Nevada
Submitted on 11-10-2017
Definitely a first class hotel within easy walking distance to the three major museums, train station, and other major attractions. Front desk (Alberto) and Concierge staff superb. You really can‚??t go wrong with this place. I highly recommend this hotel.
from Calgary, Canada
Submitted on 11-09-2017
The Westin Palace is a very beautiful hotel. Its location is just unbeatable, just a short walk to most of the major attractions. Our room was extremely clean, very spacious and very tastefully decorated. The staff is superb , always so courteous , helpful and pleasant. ( a special Thank You to Laura and Aurelia, for making us feel so special and welcome, even before we arrived). We love Madrid and we love staying at this wonderful hotel. We will definitely visit Madrid again, and when we do, ... Read more
Location
Rooms
Service
from Ras Tanurah
Submitted on 11-07-2017
Being SPG member for several years I always preferred Sheraton over other brands as our experience with Westin was not as good as Sheraton. However the Westin Palaces is by far the best Westin we have stayed. From the habit to smile and wish you a good morning to the details and cleanness, you will find this to be a excellent experience. Location: the best. Buffet breakfast: totally worth it. Rooms and bathrooms: impecable. As we arrived in the morning we booked from the night before to avoid wa... Read more
from
Submitted on 11-06-2017
I am staying here for a conference. Cannot rate this hotel highly enough. Location is perfect, just a short walk to all the sights. The staff are extremely helpful, smart and friendly.. the food is varied and tasty. Brillant. Thanks to managers and all the staff
from Memphis, TN
Submitted on 11-06-2017
We stayed here for 4 nights in early November. The building is beautiful and very well located. The staff was helpful and we were generally satisfied. However, we thought the hotel didn't meet expectations as a 5 star hotel, basically because they missed some of the details . . . we went to breakfast every day and found that the scrambled eggs were consistently cold. There was no turn down service. We ran out of facial tissues in our room for an entire day. I know that individually these i... Read more
Cleanliness
Location
Service
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