Joya features a coffee shop/café and a bar/lounge. Room service is available during limited hours. Recreational amenities include an outdoor pool. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include tour/ticket assistance, laundry facilities, and currency exchange.
133 air-conditioned guestrooms at Joya feature safes and windows that open. Balconies offer pool views. Bathrooms feature bathtubs or showers and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer direct-dial phones. Rooms also include blackout drapes/curtains. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.
- All guests staying in hotel guestrooms must be registered with the hotel.
- In accordance with national/local laws, air conditioning will not be available from 1 July to 30 September.