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Neptuno Costa Adeje Aparthotel

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WAS
Based on 550 reviews
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Neptuno Costa Adeje Aparthotel
C/ Cataluña 3, Adeje, Spain 38670

Based on 550 reviews
from
Submitted on 02-05-2017
We travelled on the 27th January this year and arrived late afternoon everything was fine until we went into the room the 2x Single Beds mattresses looked as though they had pulled them out of a skip the were disgraceful when laid on as the springs dug right in to your body,the cooking facilities were no better with the fridge door being held closed by yellow tape and the inside of the fridge was no better with another strand of tape holding were you would put bottles at the bottom and to end ar... Read more
Cleanliness
Location
Service
from
Submitted on 02-05-2017
Just back & I wouldnt normally write a review as im not an internet weirdo. For paying approx. £500 for this room for 1 week you would expect hot showers. The reviews also mention this so be WARNED!!!. NO WIFI....Just not acceptable in this day in age. Room was big & comfy so no probs. Your up a Hill which I knew anyway so no problem. The free bus is waist of time. Quicker walking. The stops are out the way if you want to go to nearest beach at bottom of Hill. Anyway I have stayed in some... Read more
from
Submitted on 02-04-2017
Great stay in a lovely superior apartment room was very spacious for me my mum and 3 children. Beds were so comfy we requested a pool / sea view and got one. We heard some arguing in the apartment above us late one night but reception came straight away and sorted it and we never heard another peep out of them. Pool was really cold and would have benefited from Being heated but we were allowed to use the heated pool at the regency so didn't really bother us. We would definatley visit again don'... Read more
from
Submitted on 02-03-2017
What can I say? lovely apartment for me and my friends. Clean and friendly stuff. I was happy with the price. No complaints. Just a bit far from the beaches but with bus or if u rent a car will be perfect. I will back again.
from
Submitted on 02-02-2017
Neptuno got off to a flying start with a man at reception yelling at us on arrival saying that we only booked 3 rooms instead of 4. We were told that you couldn't have 4 per room it was a maximum 3 per room, but I'll get to that point later on. Once the rude man behind the desk had discovered that we had in fact booked 4 rooms he became a delight and ever so helpful, we were handed our keys and were sent on our merry way, not before we were kindly advised that we could have 4 in room number 32..... Read more
from Grimsby, United Kingdom
Submitted on 02-01-2017
Stayed at the Neptuno Aparthotel for a week in January 2017. Just 20 minutes by taxi from the airport the location is great. Perched up on a fairly steep hill it takes around 20 minutes to walk down into town. A taxi back up (highly recommended) is well worth it at just 4 euro. The superior rooms were very spacious and clean with extremely confortable beds and pillows. Was well equipped for a weeks stay. The pool area was a let down with loud music being played all day and a freezing cold pool.... Read more
from
Submitted on 02-01-2017
We didnt know what to expect when we arrived. We.d never stayed there and to be honest the photos and some of the critiques were not good. Well whoa what a tremendous appartment . Big well equipped. Clean spacious great view and great staff. It was fantastic and we are going back next january. Yep it was up a hill so we walked down and got a taxi back. It wasnt a problem. We cant speak highly enough of this place.
from Birmingham, United Kingdom
Submitted on 01-31-2017
this place is up a mountain with no local facilitys and needs revamping urgently not at all suitable for elderly or disabled steps every where and the staff are not at all friendly,the rooms are drab and light switches hanging of the walls and the electric heater was leaking all over the work top I swiched on a light and the fitting exploded glass every where not a nice place
Location
Service
Sleep Quality
from Athlone, Ireland
Submitted on 01-31-2017
The best thing about this hotel is location if you decide to go for self contained apartment. Big shopping centre is just 5 min away and the ocean is also only 10 min walk downhill. The facilities and service is poor. Apartments in windy conditions feel like outside. Drafts everywhere. If you wish to book taxi, don't do it through hotel reception, try to catch a taxi on the street. It will cost you much less. Customer service depends on receptionist. Tiles are everywhere - be careful if it's we... Read more
Rooms
Service
Sleep Quality
from Grimsby, England
Submitted on 01-24-2017
Just returned from a week's stay and although worried somewhat by reviews i must say i would stay here again, we had 2 Superior apartments and the apartments were indeed very clean with a good bathroom and shower, excellent sized bedrooms with very comfortable mattresses,nice and quiet too.my only concern was that the doors onto the balcony looked as though they had been forced open at some juncture which made me just a little worried.There is a good free bus service about 100 metres away and we... Read more
Service
Value
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