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Al Massa Hotel

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Based on 51 reviews
Room & Rates

Double Room, City View

  • One Double Bed
Cable channels are offered for your entertainment. The private bathroom has a shower/tub combination, as well as a bidet. Conveniences include air conditioning. This room is Non-Smoking.

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Al Massa Hotel
Ajiad Street, Mecca, Saudi Arabia 21955
AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Business Services
  • Coffee Shop
  • Conference Rooms
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 51 reviews
from
Submitted on 09-27-2017
Excellent location, metres away from Haram Shareef Nice friendly, informal atmosphere Clean & compact Lifts & Entrance Lobby good Rooms decent size with en suite Well maintained & cleaned regularly Friendly welcoming staff Nice restaurant - good standard of food - well presented - serving staff friendly Well managed
from
Submitted on 09-27-2017
AVOID AVOID AVOID ALKHALID/BASHIR CHOKHAWALA HAJJ GROUP/YOURTRAVEL UK This hajj group charged over £6500.00 pernperaon and did absolutely nothi g to help make our hajj process go smoothly. Did not even help us find.medics ir.medicinrme when we got seriously ill. Do not go with this group as if it wasnt for the voluntwers we would have not managed. Avoid,This hotel too it advertises as 5* but it is more 2 star, the foyer like promising but the rooms are very shabby and dirty - see photos , the c... Read more
from
Submitted on 04-28-2017
I was there with my wife for Umrah from 12th to 19th thru Cosmic Tour. Hotel is good but not great. Ask for front rooms, amenities are okay in such important place. Cleanliness okay. Food mostly provided by tour operators so hotel has no role. Biggest +++ is the proximity to Haram which is what counts. All other things like Pharmacy - supermarket - cafe - taxis - buses near by. Hotel accessible by car directly.
from
Submitted on 03-24-2017
This hotel quite close to Masjidil Haram. And near to supermarket, other store if we want to buy anything. After Subuh pray, we can find people sell clothes or pashmina in front of Hotel, with lower price. The room a little small, the toilet ok. The food ok, all you can eat. But the room service almost not know English Language, so difficult for me to asked them, to clean my room. They have wifi but only at the lobby.
from
Submitted on 02-23-2017
The hotel is close enough to the Mosque, however it is situated on a hill, so pilgrims returning from the mosque may find a rather steep climb back to their rooms. The room is rather tastefully decorated, but rather cramped. Fitting Umra/Hajj standard 4 pax is not suitable for the obviously-designed-for 2 pax room. Cleanliness is subpar, especially when it came to the bathroom. In general upkeep seems to be abysmal, as the shower drain clogs, even after the maintenance guy came and 'fixed' it. T... Read more
Location
Rooms
Service
from Bandung, Indonesia
Submitted on 01-28-2017
I've spent 4 days at this hotel for January 2017 Umrah Trip. So glad that the travel agent book us this hotel as this hotel is one of the closes one upon the ajyad road, literally you can see the hotel from the Mosque ground. The room was a little crampy, but overall everything was ok. The bathroom is adequate. The food was all good and abundant. I even managed to eat at late brunch and they still served really well. The escalator is very full and impossible to use on after pray times, but I th... Read more
Service
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Value
from Surat, Gujarat, India
Submitted on 10-22-2016
Extremely opportunist attitude of the management and a very bad experience of staying, we were here for 16 days after Haj but the housekeeping was very bad you have to slip in money to get the job done, security and reception staff were very rude the linen was average and bathrooms need renovation very soon. No view from rooms
Cleanliness
Service
Sleep Quality
from Lucknow, Uttar Pradesh, India
Submitted on 09-18-2016
Hotel is located very close to Grand Mosque HARAM on Ajyad Road. Hotel can be accessed from Ajyad gate of Haram Hotel Facade is very basic and cheap Hotel had 5 very efficient and fast elevators/lift Hotel had no concierge desk Receptionist could barely speak and understand english I stayed for 5 days during my 2016 Haj at Suite Room no 714 located on 7th floor Room has no Practical view Room toilets was very small which i feel was never renovated in comparison to other rooms Toilet was dirty d... Read more
from
Submitted on 09-14-2016
I came for hajj and stayed here i didnt mind my stay it was ok but what i did mind was the beds they were folding ones and my bed ended up having a screw loose and that screw sliced my arm open. Pros and cons Pros: Good food Nice lobby Fast wifi Close to haram Cons: Rude staff Ac is weak Rooms are small (even tho we had a suite) Keys are annoying Lifts are slow Only one cleaner so takes forever Disgusting toilets I would rate massa a 6/10
from Dubai
Submitted on 07-08-2016
Booked through Cosmic Tours of Mumbai who have block book some rooms for peak season. The hotel location is excellent for these peak seasons as its very close to the various access points ti enter the Haram (note in Ramadaan these access points were opened. Not sure outside Ramadaan). Cosmic managed the check in process as smooth as they could given you had 200+ rooms checking out and 200+ rooms checking in at same time. We had a quad room with a small lounge and view of the haram. It was livabl... Read more
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