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La Concha Renaissance San Juan Resort

San Juan, , US (SJU)

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Hotel + Flight from
WAS
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Based on 7032 reviews
Room & Rates
Room

Room

2 Double Beds or 1 King Bed
396-sq-foot (36.8-sq-meter) room with ocean views

Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with premium channels, pay movies, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free long-distance calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
 
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Room, Resort View

Room, Resort View

1 King Bed or 1 Queen Bed
371-sq-foot (34.5-sq-meter) room with pool views

Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with premium channels, pay movies, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free long-distance calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
 
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Suite, 1 Bedroom, Tower

Suite, 1 Bedroom, Tower

1 King Bed and 1 Double Sofa Bed
570-sq-foot (53.0-sq-meter) room, balcony with ocean views

Layout - Bedroom and living room
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with premium channels, pay movies, iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Sofa bed, free long-distance calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
 
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Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
445-sq-foot (41.3-sq-meter) room with ocean views

Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with premium channels, pay movies, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Sofa bed, free long-distance calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Suite, 1 Bedroom

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed
679-sq-foot (63.1-sq-meter) room, balcony with city views

Layout - Bedroom and living room
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with premium channels, pay movies, iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Sofa bed, free long-distance calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

1 King Bed
449-sq-foot (41.7-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with premium channels, pay movies, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free long-distance calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View

1 King Bed and 1 Double Sofa Bed
679-sq-foot (63.1-sq-meter) room, balcony with partial ocean views

Layout - Bedroom and living room
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with premium channels, pay movies, iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Sofa bed, free long-distance calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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La Concha Renaissance San Juan Resort
1077 Ashford Ave Condado, San Juan, Puerto Rico 00907

Resort Details

The preferred airport for La Concha Renaissance San Juan Resort is San Juan (SJU-Luis Munoz Marin Intl.) - 7.4 km / 4.6 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at one of the resort's dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges.
Know Before You Go Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: USD 27 for adults and USD 14 for children (approximately) Self parking fee: USD 20 per day (in/out privileges) Valet parking fee: USD 25 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Resort fee: 18 percent of room rate We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Enjoy a meal at one of the resort's dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Casino
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Free Local Calls
  • Game Room
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 7032 reviews
from Charlotte, North Carolina
Submitted on 12-12-2017
Our rooms were nice. It basically ends right there unfortunately. First, The internet from this hotel is one of the worst I have seen. They said it was part of the resort fee so we used their guest WiFi. Well, the internet was so lagging to the point that we can not use it any longer. I was trying to see if they have an upgrade internet service but there is none. Second, rude staff members and this is totally unacceptable. We will not come back and we do not recommend this hotel. There are plent... Read more
Rooms
Service
Sleep Quality
from Aledo, Texas
Submitted on 12-11-2017
We stayed here for 4 nights in December 2017 and really enjoyed it. The beach is nice the pool is nice. The bartender Juan Noriega in the lobby bar is amazing. His mojitos are THE BEST. The rooms are comfortable, the service is good as well.
from
Submitted on 12-11-2017
I am enjoying my stay at La Concha. Our house keeper Shea is the best. She is very friendly, helpful, and great at what she does. Her towel animal creations always bring a smile on my two boys faces. My room is always clean and organized, she's great!!! Thank You so much for making our stay so great and special =)
Location
Rooms
Service
from
Submitted on 12-10-2017
We had our yearly Christmas party here yesterday Dec. 9, 2017. The hotel facilities, venue and food was great. I also must say that the staff Kirara, Ofelia, Ricardo,Compi,Natasha and Cristina was awesome. They did a fantastic service with everyone at the party. Thank you guys for all that you did for us to have a great time and a wonderful experience.
from
Submitted on 12-10-2017
We made reservations here after our reservations at another hotel were canceled due to the recent hurricanes. From the very first phone call to book our rooms until the moment we checked out, the staff at La Concha were amazing! Prior to arriving, we made multiple calls to confirm we had rooms and they were so reassuring. We were greeted warmly when we arrived. Our rooms werenâ??t ready but our luggage was stored and we were allowed full use of the resort pools and beach while we waited. They ca... Read more
from San Diego, California
Submitted on 12-09-2017
Overall stay was perfect, we had the best staff they gave us names of places to visit and even restaurants to eat. Natalia, Emmanuel and Javier shared their favorites places to eat and honestly those places were delicious. They sure know what to visit in our first time visiting Puerto Rico. Thank you
Cleanliness
Rooms
Service
from Olympia, Washington
Submitted on 12-09-2017
We had a great time at dinner tonight thanks to our amazing waiter Carlos. He recommended three delicious dishes and two desserts that we ordered. All was excellent! We tried Mofongo for the first time. I liked the pernil a lot. For dessert we had flan de coco and guava mantecada cream. He even got me a great capuchino from downstairs. We will come back! Thank you for making us feel very welcomed!
from Orlando, Florida
Submitted on 12-09-2017
I went to La Concha in PR for business and stayed two months after the Hurricane Maria, even though all hotels including La Concha suffered damages, this hotel opened their doors to accommodate many first responders like me and made us feel like at home with great employees that made the difference in such a difficult time. A special appreciation to my housekeeper Krizia Morales, the engineer Jonathan Figueroa and my Delicias server Lorimar Ramos. Customer Service will always make a difference b... Read more
from
Submitted on 12-08-2017
When more than a year ago we started planning our daughter's wedding, we never thought that a catastrophic event could alter our plans. We had planned everything perfectly and Hurricane Maria arrived. When the hotel where we plan to celebrate the wedding canceled us, we thought it was impossible to do it. My daughter lives in the United States but celebrating her wedding in Puerto Rico was the greatest illusion of all. It fleetingly crossed our minds to celebrate the event outside of Puerto Ric... Read more
from Va
Submitted on 12-08-2017
I have stayed at this hotel a few times and realize the country is still recovering from a massive hurricane. However a clean room is nice to have when you check in. The hotel is on the beach But I didn't need to feel it on my floor in the room. I was only hear for 2 days and it was for biz so no fun time. The front desk is always really crowded like they need another area for travelers to check in. The staff has always been super helpful and the food and bar area top notch. Really like... Read more
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