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Acacia Boutique Hotel

San Juan, , US (SJU)

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Based on 603 reviews
Room & Rates
Cruise Ship Exclusive

Cruise Ship Exclusive

1 Twin Bed
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
 
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Double Double

Double Double

2 Double Beds
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
 
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Run of the House

Run of the House

1 Twin Bed
Views of the city and garden

Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
 
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Romantic Exclusive

Romantic Exclusive

1 Twin Bed
Overlooking the ocean (partial)

Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
 
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Private Floor Exclusive

Private Floor Exclusive

1 King Bed or 2 Twin Beds
Overlooking the ocean (partial)

Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
 
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Standard Room

Standard Room

1 Double Bed or 1 Queen Bed
Views of the ocean (partial) and city

Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking/Non Smoking
Room is accessed via exterior corridors
 
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Deluxe Room, 1 King or 1 Queen Bed

Deluxe Room, 1 King or 1 Queen Bed

1 King Bed or 1 Queen Bed
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking/Non Smoking
Room is accessed via exterior corridors
 
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Acacia Boutique Hotel
8 Taft Street Condado, San Juan, Puerto Rico 00911

Resort Details

The preferred airport for Acacia Boutique Hotel is San Juan (SJU-Luis Munoz Marin Intl.) - 5.9 km / 3.7 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 1:00 PM for a fee.
Know Before You Go Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: USD 25 per pet (varies based on length of stay) Early check-in fee: USD 50 Late check-out fee: USD 50 In-room safe fee: USD 2 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 1:00 PM for a fee.
An outdoor pool and a spa tub are on site. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • Concierge Desk
  • Dry Cleaning Service
  • Exterior Corridors
  • Free Local Calls
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 603 reviews
from St. John
Submitted on 10-15-2017
After evacuating the Virgin Islands from hurricane Irma only to be sent to San Juan the day before Miss Maria paid a unwelcomed visit, I found this to be a gem. Basic room was very clean, bed very comfortable, water hot and good pressure. Nicely decorated. I live in St John USVI that was battered by Irma on Sept 6. After 12 days of no power or running water and another massive storm approaching, I reluctantly evacuated to comfort my stateside family. My Mother booked my husband and I this hotel.... Read more
Rooms
Cleanliness
Service
from San Juan, Puerto Rico
Submitted on 10-14-2017
There was no power in the city due to weather event. I decided to stay for respite since they had a power plant and accepted pets. First night was fine. Asked to extend for a third night. The power plant stopped working the second night. Went downstairs on several occasions to check what was happening and reassured the power plant would be fixed but was not, kept turning on and off. Unable to sleep, they charged me the second and third night even when I had to leave after the second night becau... Read more
from Oregon
Submitted on 10-09-2017
DO NOT STAY HERE!!!! I was waiting to leave a review until payment could be resolved, but since the hotel is completely indifferent and ignores every single attempt at communication, here goes. We were double charged For our 6 night stay over a month ago ($1250 x2!!!) and I still haven't received a refund. I went in person to the desk at the Accacia boutique hotel, was told I needed to visit the desk at windchimes boutique hotel, then was sent to a 3rd hotel, El Canario. What a wild goose cha... Read more
Rooms
Cleanliness
Service
from
Submitted on 09-30-2017
Last minute find and booking. Reviews are pretty on spot. Older decor could use sprucing up. The gem is the staff and the architecture. Location is nice. We stayed just as Hurricane Maria approached. Staff was nice and reassuring. Had to leave due to storm. But, will be back as feel there is so much more to see on island. Hope it can be soon. Best wishes for speedy island recovery.
from
Submitted on 09-16-2017
I booked a stay at this hotel from September 6-10. Unfortunately that is the same time that Hurricane Irene hit so naturally I canceled the trip. Every other place I made reservations with canceled the reservation and refunded me EXCEPT for this hotel. They still charged me $336!!!! I have had to jump through a million hoops with booking.com to even make a request for a refund and was told that this is the only hotel that didn't offer a refund due to Hurricane Irene cancellations. This is poor c... Read more
from
Submitted on 02-03-2017
The hotel was beautiful and the staff was friendly and helpful. The location was good. Very close to a nice beach and some good restaurants. Easy to take city bus to Old San Juan. Hotel didn't have an elevator so third floor was tough for us since we're not young. Room was pretty and bed comfortable. Room air conditioner was difficult to regulate, there was no refrigerator, microwave, coffee pot or hair dryer. There was a solarium good for cooling off but not swimming. The beach however was... Read more
from
Submitted on 01-29-2017
Okay, so Acacia has got the basics down: A small pool at their sister hotel and their own hot water pool. The rooms are nice. Ours had a terrace with an ocean (and a parking lot) view but it only had a plastic table and two chairs and no afternoon or evening sun so it wasn't where we spent most of our time. There was a rooftop as well but it only had a few sun beds and a toilet. Nowhere to cool down and hardly any shadow. But the facilities at their sister hotel (Windchimes) were great! Also w... Read more
from
Submitted on 01-29-2017
We stayed 2 nights at the Acacia in Jan 2017 prior to leaving on a cruise. Location info: 15-20 minutes taxi ride from the airport; walk to the beach; Food: 2 blocks to a sandwich shop/minimart/bar; onsite restaurant with reasonably priced breakfast but higher end dinner (Niche Bistro Restaurant, FABULOUS, will review also); you will need to walk to get more food selections or take a taxi which the hotel will gladly call for you; also the Acacia's sister hotel down the street has a pizza place. ... Read more
Value
Sleep Quality
Service
from Banbury, United Kingdom
Submitted on 01-29-2017
A convenient area between airport and Old Town, this small hotel offers a warm welcome, clean and very adequate rooms. We found our stay to be generally peaceful but for intrusive noise seemingly from the communal areas starting at 0630. Plenty of local restaurants and bars and the beach is just two minutes walk. Taxi from airport cost $20 and to town, about $18
Rooms
Sleep Quality
Service
from
Submitted on 01-28-2017
I love this place. Not your typical hotel. Rooms are unique just like the rest of the hotel. Lots of good food near by. We also lucked out and have a room located just beside the awesome pool sized hot tub
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