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BookIt.com Cares About Your Privacy

 

For our guests, privacy is of the utmost concern. With the rise in identity theft and fraudulent use of financial information, BookIt.com has made sure that your privacy and the information collected from you is guarded and secured with the most secure technologies.  The Privacy Policy covers treatment of personally identifiable information collected on the BookIt.com website.

 

We collect information in the following ways

We collect personally identifiable information in order to process reservations and provide you with the best customer experience to meet your travel needs. We ask for your name, email address, street address, zip code, and, when processing a reservation, your credit card number.

 

Information we get from your use of our services

We automatically receive and record information about the services you use and how you use them.  This information includes:

 

Device information

We collect device-specific information, such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number.  We may associate your device identifiers or phone number with your BookIt.com account.

 

Log information

When you use our services or view content provided by BookIt.com, we automatically collect and store certain information in server logs. 

  • Your Internet protocol (IP) Address, details of how you used our service, such as your search queries, pages you requested, along with requests for specific price quotes for lodging and travel.
  • Telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
  • Device event information such as application activity, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

When you use BookIt.com services, we may collect and process information about your actual location.  We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide BookIt.com with information on nearby devices, Wi-Fi access points and cell towers.  Certain services include a unique application number.  This number and information about your installation (for example, the operating system type and application version number) may be sent to BookIt.com when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.  

We may collect and store information (including personal information) locally on your device using mechanisms such as a browser web storage (including HTML 5) and application data caches.  

 

Cookies and similar technologies

We and our partners user various technologies to collect and store information when you visit a BookIt.com site, and this may include cookies or similar technologies to identify your browser or device. Some features of the BookIt.com site rely on cookies to function correctly. 

We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or BookIt.com features that may appear on other sites or social media platforms.    

Information from other sources.  We may receive information about you from other sources such as address information.  This information may help us to improve our ability to serve your needs such as ensuring the accurate delivery of direct mail materials. 

 

How we use information we collect

BookIt.com uses information for these general purposes: to fulfill your requests for reservations or information and to contact you about specials and new products, as well as to determine what offerings are of most interest to our users.  Collected information is also used to provide, maintain, protect and improve our services, as well as, develop new services and protect BookIt.com and our users.  We also use this information to offer you tailored content such as more relevant search results and ads. 

Any reviews you post on a BookIt.com site or social media presence are publicly visible and may be cited, redistributed or indexed by third-party sites or applications, including search engines such as Google. 

 

Your Right to Request

People have different privacy concerns.  Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. 

You have the right to request information about how your personal data is stored, a copy of your personal data, an immediate correction to your personal data, and that your personal data is erased if there is no longer a legal or business process requirement for retaining that information.  To exercise your right to be forgotten you can submit your request to dataofficer@bookit.com.  Please keep in mind this does not apply to any information that you have made public by posting on our blogs, property reviews or social media.  

 

Information Sharing and Disclosure

We will not sell or rent your personally identifiable information to anyone. We need to send the information to companies who work as partners with BookIt.com to provide a product or service to you. This information is limited to only necessary information for reservations made online or through one of our agents. When necessary to provide the services offered by our partners, credit card numbers are transmitted electronically using strong encryption algorithms from BookIt.com’s systems to our partners’. Access by BookIt.com personnel to credit card information is tightly restricted and only permitted under exceptional circumstances to ensure the delivery of the products and services approved by you. All access to credit card information by restricted personnel is logged to ensure the security of your credit card information.

 

Some of the advertisements and other services that appear on our web site(s) are delivered to you by Internet advertising companies. These companies utilize certain technologies including cookies to deliver advertisements and marketing messages and to collect anonymous information about your visit to our sites and other web sites. BookIt.com utilizes Display Advertising features that may include and are not limited to: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting. You can opt-out and manage your settings or customize your Google Display Network ads by going to //www.google.com/settings/u/0/ads/

We will share personal information with companies, organization or individuals outside of BookIt.com if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process or enforceable governmental request.
  • Enforce applicable Terms of Service, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of BookIt.com, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites.  For example, we may share information publicly to show trends about the general use of our services.

If BookIt.com is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy. 

 

Security

We work hard to protect BookIt.com and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.  We encrypt all communication and data exchange between your browser and our systems.

Your BookIt.com Account Information is password-protected for your privacy and security. BookIt.com uses industry-standard 256 bit TLS v1.2 encryption to protect all information exchanged with our site.

We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

We restrict access to personal information to BookIt.com employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.  

 

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by BookIt.com and its affiliates. 

Our Privacy Policy does not apply to services offered by other companies or individual, including products or sites that may be displayed to you in search results, sites that may include BookIt.com services, or other sites linked from our services.  Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

 

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. BookIt.com collects, uses and keeps information in compliance with General Data Protection Regulation (Regulation (EU) 2016/679) (the Act) and all relevant regulations. For the purpose of the Act, the data controller is BookIt.com. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

 

Changes to this Privacy Policy

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

 

Questions or Suggestions

If you have questions or suggestions, please click here to contact us.


©2018 BookIt.com

Privacy Policy above is for all BookIt.com generated sites.

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