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Imperial Palace Suites

Manila, Philippines (MNL)

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Based on 142 reviews
Room & Rates
Premier Suite, 1 King or 1 Queen Bed

Premier Suite, 1 King or 1 Queen Bed

1 King Bed or 1 Queen Bed
484-sq-foot (45-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Premier Suite, 2 Queen Beds

Premier Suite, 2 Queen Beds

2 Queen Beds
484-sq-foot (45-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premier Suite, 2 Single Beds

Premier Suite, 2 Twin Beds

2 Twin Beds
484-sq-foot (45-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Imperial Palace Suites
Timog Ave corner, Tomas Morato Avenue Metro Manila, Quezon City, Philippines 1103

Rooms
Make yourself at home in one of the 203 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours).

Business, Other Amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Concierge Desk
  • Conference Rooms
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 142 reviews
from
Submitted on 01-04-2017
Hotel needs improvement. Room is rather large but is There was smell coming out of the sewer in bathroom area, poor sound proofing because we can hear all night party music across club and very poor room/customer service.
from
Submitted on 01-01-2017
I booked this room on the basis that it was big. I also liked what I saw in the pictures. It's what you will get but upon closer inspection this is where you will see the flaws and they outweigh the good points. I'm not a choosy or picky person but having recently stayed at Brentwood Suites our stay at Imperial Palace Suites was definitely a downer. The room is big which is great but the floor is dirty and it's the kind of floor that gets dirty quickly. I was a little disgusted with it so I aske... Read more
Service
Sleep Quality
Value
from
Submitted on 01-01-2017
Poor customer service, soiled towel with blood clots. AC had to be adjusted several times before it gets cool like I had to wait more than 12 hours. Took two IT personnel to get the Wi-Fi working. No supervisor on duty for the night shift. DO NOT SPEND YOUR NEW YEAR. NO GOOD.. tsk... My only consolacion is the shower. For 2k + booking fee not a good value for money. BTW.. my room smells like old cabinet accented with moth balls. Thanks to Body Shop Vanilla Spray - did the trick..
Cleanliness
Rooms
Service
from
Submitted on 12-23-2016
I arrived at the Imperial Palace Suites a bit late as the traffic was bad, the reception knew this so allowed us to check in later. The hotel appeared clean. In our room were cups, but no kettle or supplies of tea, coffee nor any milk. After a couple of calls to reception a kettle was delivered with no supplies so I used some I had from an airline. When showering, the shower area was massive! Breakfast in the morning was alright. A bit boring but it filled a hole.
from London, United Kingdom
Submitted on 12-10-2016
I think the management should rethink of a name for this hotel. This is a palace which is breaking down if not already broken! Most of their facilities are non-functional (i.e. Electric kettle, aircon, fridge is not working, dressing lights, tv channels are crap). Not to mention we booked for a premium suite. I wonder how a standard room would look like...! We reported these faults to the front desk and much to our surprise, he sent the security guard to fix the faults they reported. And as expe... Read more
from Cebu City, Philippines
Submitted on 11-20-2016
The room was big and nice. The location was good too. However, the customer service sucks! The management needs to get its staff some crash course in customer relations. I traveled to accompany my wife in Manila. Because i had no more leave credits I had to work online so I expected that the internet connection of the hotel was good. Since the wifi does no work most of the time I had to call the front desk for assistance but I could not get one. The front desk told me that someone from the IT de... Read more
Cleanliness
Rooms
Service
from Manila, Philippines
Submitted on 10-27-2016
My friends and I had a small gathering over the weekend. Room was okay and renovated. My only concern is the front desk keeps on calling us and telling that there's visiting hours until 10pm. We already explained that only 4guest will be sleeping and the rest will go home. But still wouldn't let it go and guard keeps on knocking on the door. Where's the privacy right? Interrupting an occasion is not a good hospitality move. And front desk was even reasoning out that security is directing them to... Read more
from Caloocan, Philippines
Submitted on 10-15-2016
I have stayed in the Imperial Palace Suites Quezon City for a few times this year and last year, and in my personal opinion the room standards are getting lower. During my most recent stay the housekeeping didn't provide any amenities except for the two bath towel. There wasn't anything even a tissue roll. Good thing bidet is available. The tiles on the shower area is on the loose, and the water temperature is very difficult to control. The air conditioning is working properly and the TV is okay... Read more
from
Submitted on 08-28-2016
Gosh - some people are hard markers when reviewing this hotel! I booked this hotel on another site and read these reviews afterwards... I was in shock. I tried to cancel my other reservation but couldn't so was very concerned before arriving. Let me recount what happened: - we arrived late at night from the airport and were pleasantly surprised that the streets around were not contested (everywhere in Manila is contested - right?) and were clean and felt very safe - there was only one gi... Read more
from
Submitted on 08-01-2016
The employees are nice and assist you everytime you need them especially the front desk clerk and elaine. The room is big and clean but lacked of amenities. The location is very great. The only wrong thing I've noticed was the way they manage the hotel.
Cleanliness
Rooms
Service
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