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SilverOaks Hotel Geyserland

Rotorua, New Zealand (ROT)

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Based on 377 reviews
Room & Rates
Family Studio

Family Studio

1 Queen Bed and 2 Twin Beds
409-sq-foot (38-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom and shower/tub combination
Practical - Safe and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Smoking/Non Smoking
 
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Standard Room

1 Queen Bed or 2 Twin Beds
409-sq-foot (38-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom and shower/tub combination
Practical - Safe and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Smoking/Non Smoking
 
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Bed and Breakfast Room

Bed and Breakfast Room

1 Queen Bed and 1 Twin Bed
409-sq-foot (38-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom and shower/tub combination
Practical - Safe and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
 
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Give me a Break

Give me a Break

1 Queen Bed and 1 Twin Bed
409-sq-foot (38-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom and shower/tub combination
Practical - Safe and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
 
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Geyser 3 night stay

Geyser 3 night stay

1 Queen Bed and 1 Twin Bed
409-sq-foot (38-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom and shower/tub combination
Practical - Safe and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
 
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Mystery room

Mystery room

1 Queen Bed and 1 Twin Bed
409-sq-foot (38-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom and shower/tub combination
Practical - Safe and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
 
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Winter Saver Rooms from $60

Winter Saver Rooms from $60

1 Queen Bed or 2 Twin Beds
Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom and shower/tub combination
Practical - Safe and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
 
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Studio

1 Queen Bed or 2 Twin Beds
409-sq-foot (38-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning
Smoking/Non Smoking
 
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Geyser View Room

Geyser View Room

1 Queen Bed or 2 Twin Beds
409-sq-foot (38-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
 
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Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

1 Queen Bed
614-sq-foot (57-sq-meter) room with garden views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning
Smoking/Non Smoking
 
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Standard Room, Pool View

Standard Room, Pool View

1 Queen Bed or 2 Twin Beds
409-sq-foot (38-sq-meter) room with pool views

Internet - Wired Internet access
Food & Drink - Coffee/tea maker
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning
Smoking/Non Smoking
 
Hide room details
SilverOaks Hotel Geyserland
424 Fenton Street, Rotorua, New Zealand 3201

Resort Details

The preferred airport for SilverOaks Hotel Geyserland is Rotorua (ROT-Rotorua Regional) - 8.1 km / 5 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a satisfying meal at a restaurant serving guests of SilverOaks Hotel Geyserland. Quench your thirst with your favorite drink at a bar/lounge.
National Rating This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system. Know Before You Go Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between NZD 15 and NZD 20 per person (approximately) Fee for in-room wired Internet: NZD 10 per night (rates may vary) Fee for wireless Internet in public areas: NZD 10 per night (rates may vary) Fee for wired Internet in public areas: NZD 10 per night (rates may vary) Pet fee: NZD 20 per pet, per night Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Enjoy a satisfying meal at a restaurant serving guests of SilverOaks Hotel Geyserland. Quench your thirst with your favorite drink at a bar/lounge.
An outdoor pool, a children's pool, and a spa tub are on site.

AMENITIES:
  • 24-Hour Front Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 377 reviews
from Auckland Central, New Zealand
Submitted on 11-10-2017
Great location and it was once a good hotel and restaurant. Now its horrible - no maintenance for years, carpet repaired with duct tape, broken furniture, no phone, peeling paint, musty smell, cobwebs, etc etc. We checked in and left within 10 minutes. The property is an absolute disgrace.
Location
Rooms
Service
from Castle Hill, null, New Zealand
Submitted on 11-08-2017
In all my days as a traveler and user of hotels and motels - this would be the worst we have been in. The carpet was frayed and dirty with spots all over it, the bathroom floor had not been cleaned properly and the toilet pipes were exposed and gunky. The shower water was just over blood temperature. There were shavings on the floor where a person had installed a new lock. The only redeeming factor for this room was that the bed was comfortable and clean. And they had the audacity to charge more... Read more
Rooms
Service
Value
from Geelong, Australia
Submitted on 10-28-2017
Walked into our room to find the most basic accommodation. The carpet was worn, the tea and coffee making facilities were dirty, the bathroom was dirty, the shower screen was filled with soap scum, couldnâ??t see through it! There were cobwebs the Venetian blinds were covered in dust! The single bed mattress was worn and frayed, the double bed mattress was just a thin foam mattress, and the bed was sagging in the middle. The covers were worn and didnâ??t look clean. We basically turned around an... Read more
from Auckland Central, New Zealand
Submitted on 10-22-2017
My girlfriend and I had booked this place for one night over labour weekend. We left it to the last minute which meant that our choices were quite limited. We foolishly left the googling until after the review, which lead us to almost immediately regret our decision. The reviews we saw were full of horrible reviews, and we feared the worst. Our initial impressions of the place: it was indeed rundown and could have used a bit of a touch up - however the place looked lively and the staff wer... Read more
Rooms
Service
Value
from
Submitted on 10-12-2017
If I could give this hotel no stars I would. We booked in here for 2 nights but cut our losses and left early morning after only one night. I like to think we are fairly easy going.This is the first time we have ever left a place early and unhappy. The only positive is the delightful person who checked us in. Everything else was awful.The room was dirty with mould on the windows and blood stains on the reverse of the bed spread.The windows were so warped they would not shut so the room was cold.... Read more
from Auckland, New Zealand
Submitted on 10-10-2017
A broken chair, holes in bath towels, hole in the wall and exposed wires where the bathroom extractor fan should have been, sliding door which didn't work so our room was lit up like daylight from the outside foyer, hair dryer didn't work, radio had broken dials and wouldn't switch on at wall so was useless. The only good thing is the view, beds were comfortable but a lot needs to be done. Peeling paint, dust and cobwebs in high places. Advised free wifi on website (and have had it before at s... Read more
Location
Service
Sleep Quality
from Gainesville, Florida
Submitted on 10-07-2017
Again, this is our sixth time here. We start our three week driving trip through New Zealand here. This year we found the two rooms to be painted with new carpet. This was a great improvement from 2013. We only stay here for one night - but it is a beautiful sight from the back balcony. The Whakarewarewa Geyser is the reason for the show. It is beautiful and I don't believe you can see this from anywhere else. The ice machine was broken in 2013 and it is still broken. Pick up a bag of ic... Read more
Location
Service
Sleep Quality
from Pahiatua, New Zealand
Submitted on 07-27-2017
Clean, comfortable and warm but a bit dated. Certainly not a luxury hotel but ok as a place to sleep. Needs updating and a bit of TLC. The car park was a bit of a nightmare as it was very busy and has a strange design, but we managed. Fabulous view from the room of the thermal area made up for any deficiences.
Location
Service
Sleep Quality
from
Submitted on 02-07-2017
I'm giving them a four simply because the staff was very nice and gave me a room with a fantastic geyser view! The room was also quite large and airy. Also the hotel is conveniently located and clean. That said...it needs everything. New carpet and paint for starters. Fresh bedspreads would be good too. The shower and sink showed hard use. The tile in the bathroom of my room was broken at the doorway and I stubbed my toe and cut it on it. There's no excuse for that--it has a very sharp edge. T... Read more
from Northwich
Submitted on 02-04-2017
Our room overlooked the geysers and mud pools of Geyserland and was comfortable although the decor was tired. A small tear in the bedspread immediately caught the eye on entering the room but after the accommodation was found to be clean and well equipped. Road noise was audible during the day but acceptable at night. Several of the rooms were occupied by families and running children could often be heard from the rooms above.
Cleanliness
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