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EARLY ACCESS: $300 Off + $1 to Book

Polana Serena Hotel

Maputo (form. Lourenco Marques), Mozambique (MPM)

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Based on 512 reviews
Room & Rates
Studio, 1 Double Bed

Studio, 1 Double Bed

1 Double Bed
205-sq-foot (19-sq-meter) room with garden views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Standard Room

Standard Room

1 King Bed or 1 Twin Bed
215-sq-foot (20-sq-meter) room with pool views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Executive Room

Executive Room

1 King Bed or 1 Twin Bed
248-sq-foot (23-sq-meter) room with ocean views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
215-sq-foot (20-sq-meter) room with pool views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Polana Serena Hotel
Avenida Julius Nyerere 1380, Maputo, Mozambique 00100

Resort Details

The preferred airport for Polana Serena Hotel is Maputo (MPM-Maputo Intl.) - 5.5 km / 3.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: MZN 200 per person (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Serena Maisha has 5 treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

AMENITIES:
  • 24 Hour Room Service
  • Beauty Shop/Salon
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fitness Facility
  • Gift Shop on Property
  • Indoor Pool
  • Lounge/Bar
  • Outdoor Pool
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 512 reviews
from Asheville, North Carolina
Submitted on 11-14-2017
This stay was excellent. I stayed in the new wing with resistance because of previous memories, but oh I was so wrong ! What a fantastic improvement. There's nothing I could ask for (except the fridge was not working) and nothing I would improve on. The bed, pillows, very comfy, towels, robe, turn down, all great. The one downside was the buffet restaurant. The chic pea curry was tasty but still raw. Not wanting anything from the buffet, my friend ordered red snapper which took forever and arri... Read more
Rooms
Service
Value
from Brussels, Belgium
Submitted on 11-10-2017
I was on business for a whole week. Service in this hotel was just fantastic; excellent breakfast and buffet lunch. And super pool (outside). Highly recommended for business and families to discover Maputo. Nice bay view for some rooms.
Location
Service
Value
from London, United Kingdom
Submitted on 11-05-2017
In December 2015 I had my last meal and visit to the Polana. After my family frequented it for over 90 years. I left because the hotel was not what it use to be. The quality was declining. Lunch became mass produced for conferences. The lunch was almost the same all the times. Frankly you paid a lot for nothing. I vowed never to return to the Polana. Even after I left I informed Mr Alfons Dos Santos of my complaints. He was just full of stories, it's then that I realized this Polana is gone, be... Read more
from Helsinki, Finland
Submitted on 11-03-2017
I spent 2 nights in this original and old hotel and enjoyed it a lot. The rooms (I used 2 rooms) were clean, quiet, spacious and well equipped. The hotel has several restaurants, sea view, pools and good food at reasonable prices. I would go back any day. Strongly suggest to anyone travellin to Maputo!
Service
Sleep Quality
Value
from London
Submitted on 10-28-2017
After a 10 year absence, I was welcomed back to this wonderful classic hotel by the wonderful staff. I visited with some friends and Jose and the staff at reception were fabulous on arrival. One of our Group was also a return visitor from the 1960s and we were given great rooms and even a welcome back to the Polana cake! A really thoughtful touch. The Polana is beautiful. A Stylish Grande Dame with an old world level of customer service. The breakfast is opulent and plentiful with many local... Read more
Cleanliness
Service
Value
from Johannesburg South Africa
Submitted on 10-26-2017
The hotel is quite striking in its beauty and historical splendour. The staff are incredibly helpful. There were a few things which were missed but very quickly rectified upon discussion. Food was great. Room beautifully appointed. Staff helpful and friendly. Pool area is large and great for kids. Gym is very well appointed for a hotel gym - was so surprised how large and well appointed it was. The gardens are great to walk in. The staff at breakfast are great and the variety served is incredibl... Read more
Location
Rooms
Service
from Rivonia, South Africa
Submitted on 10-22-2017
We stayed at this Grand Hotel originally built in 1922 and refurbished in 2010. It was fabulous and the attention to detail amazing. The food and service were outstanding. The front desk staff made touring the city very easy. Really worth a stay.
from Johannesburg, South Africa
Submitted on 10-21-2017
Classic style, five star luxury! I last stayed at the Polana during the civil war in 1990 and I truly looked forward to visiting the hotel again. I was not disappointed at all. The hotel and its amenities exceeded all of my expectations. Check-in was flawless. We had called ahead to request an early check-in and our rooms were ready upon our arrival at 10:30. The staff were amazing: they invited me to extend my stay and I very nearly did: it was that good. The room was perfect, the food was exc... Read more
Location
Service
Value
from Dubai, United Arab Emirates
Submitted on 10-18-2017
5 star is not enuf here I love the hospitality and service feeling the staff gives you as a guest here i been staying 30 40 nights here and i really appreciate the hotel as good as it gets to be away from home The spa is great the basic rooms are good enuf linnen and beds are top bath room and showers are top quality and clean food and beverage is amazing still pricey though to be in Africa i have amazing times here and will def go back next time i arrive concierge guys are fun and social wit... Read more
Cleanliness
Rooms
Service
from
Submitted on 09-29-2017
Polana serana is one of the most luxurious hotels in Maputo city . And the best . Nice pool . Very clean . Spacious rooms . Nice decoration and lovely staff . Spending our last 3 days here before a 9 hours flight was a great idea .
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