from Seattle, Washington
Submitted on 01-07-2018
My wife and I took our fifth trip back to Villa la Estancia in Nuevo Vallarta and it was absolute perfection, as always. It is the perfect getaway for pure, tranquil R&R and it remains our favorite resort to visit (our home away from home). Note that the sister property, Flamingos Del Palmar, is more geared toward activities and a livelier environment (aka games, kids and scheduled activities such as beach volleyball, water aerobics, etc.). You are free to visit the other resort and its resta...
My wife and I took our fifth trip back to Villa la Estancia in Nuevo Vallarta and it was absolute perfection, as always. It is the perfect getaway for pure, tranquil R&R and it remains our favorite resort to visit (our home away from home). Note that the sister property, Flamingos Del Palmar, is more geared toward activities and a livelier environment (aka games, kids and scheduled activities such as beach volleyball, water aerobics, etc.). You are free to visit the other resort and its restaurants while staying at Villa la Estancia if you want more activity, but nothing beats the pool set up right next to the crashing waves of the beach on Banderas Bay ‚?? it is one beautiful setting. The food at La Casona has always been good, but now has been revamped with a broader menu with some superb selections. My joke is that you can close your eyes and point to something on the menu and you will not be displeased, everything is so good. The staff goes above and beyond and treats us like family every single time and quite frankly, they are the biggest reason we return. The resort is amazing, but their standout service is incredible. My list of shout-outs to the excellent staff by department is as follows but is by no means comprehensive: Enzo, Ernesto, Cinthia, Fernando, Jose, Isabel, Alfredo (La Casona ‚?? breakfast crew), Gabriella, Raul, Ricardo, Oscar, Nicolas, Alfonso, Angel (pool staff), Andres, Raul (bell men), Sandra (housekeeping), Nicte, Hernando, Miguel, Roger (La Casona ‚?? evening crew). The collective service of all these aforementioned people was simply stellar and made our stay so special. Estaban (concierge) was incredibly helpful in checking us in and making sure everything was to our liking. I received a deep-tissue massage at the Tattewari Spa from Valcory and it was just about the best massage I‚??ve ever had with perfect pressure ‚?? if you are able to, definitely book Valcory for a massage. Lastly, Fidel and Javier (chief butler/guest relations managers) were there for our every need and made us feel like royalty. On one instance, Fidel called every day to find out if turtles had been hatched for the turtle release for my wife‚??s grandson to see and we were able to attend a release during our stay because of his efforts, and releases can be a rare thing to catch while you‚??re there. We‚??ve done many things on previous stays (Rhythms of the Night, a tour of San Sebastian, a jungle tour, a city tour of Puerto Vallarta, and others) and while this trip was mostly for relaxation, they‚??ve provided great service in helping setting us up with those events as well in the past. The resort is also about a 20 minute walk south of Bucerias, a very fun shopping town, about a 30 minute drive from Sayulita (think a bohemian shopping and surfing town) and about 30 minutes away from Puerto Vallarta itself (depending on traffic), so there is no shortage of places to go and things to do. We‚??ve enjoyed travelling here at all times of the year and the weather is always beautiful. Even though September may be the rainy season, it was perhaps our favorite time ‚?? the rain mostly comes at night and the thunderstorms over the bay at night are incredible. We‚??ve visited in early June, September, December and May to VLE and other times of the year to other destinations in the Puerto Vallarta area, but Villa la Estancia outranks all other places for us. The resort is breathtaking, but the people and the service there are what keeps us coming back to our home away from home.