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48 Hrs Remain! Extra 10% OFF or $200 OFF Pkg

Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$259 $116
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,399 $689
Per Guest for 5 Nights
4.7/5 BookIt.com Guest Rating
Based on 85 reviews
The resort features Mayan architecture and an Unlimited-Luxury plan, providing you with all the amenities to make your perfect vacation complete.
Style: All Ages Retreat
Room & Rates
Deal of the Day Room - All-Inclusive - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 9

Deal of the Day Room - All-Inclusive

Starting from
$259 $116
Per Adult Nightly
Room Amenities: The Deal of the Day Room features dark mahogany furniture and a private terrace with views of the resort`s tropical gardens. Bedding includes one king bed or two double beds. Bedding is not guaranteed and is subject to availability. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.
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Deluxe Junior Suite Tropical View King (520 sq. ft.) - All-Inclusive - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 2

Deluxe Junior Suite Tropical View King (520 sq. ft.) - All-Inclusive

Starting from
$265 $121
Per Adult Nightly
Room Amenities: This 520 sq. ft. Junior Suite features a private balcony or terrace with views of the resort`s tropical gardens. The suite also features dark mahogany furniture and marble floors and a separate seating area. Bedding includes two king bed or two double beds. Bedding is not guaranteed and is subject to availability. This Junior Suite includes pillow menu and a roll away bed in the separate seating area. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.
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Deluxe Junior Suite Tropical View Double (520 sq. ft.) - All-Inclusive - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 1

Deluxe Junior Suite Tropical View Double (520 sq. ft.) - All-Inclusive

Starting from
$265 $121
Per Adult Nightly
Room Amenities: This 520 sq. ft. Junior Suite features a private balcony or terrace with views of the resort`s tropical gardens. The suite also features dark mahogany furniture and marble floors and a separate seating area. Bedding includes one king bed or two double beds. Bedding is not guaranteed and is subject to availability. This Junior Suite includes pillow menu and a roll away bed in the separate seating area. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.
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Preferred Club Junior Suite Tropical View King (520 sq. ft.) - All-Inclusive  - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 8

Preferred Club Junior Suite Tropical View King (520 sq. ft.) - All-Inclusive

Starting from
$319 $145
Per Adult Nightly

Preferred Club Amenities:

  • Access to an Elegant Air-Conditioned Preferred Club Lounge for Private Check-In/Out, Complimentary Internet Access, Daily Continental Breakfast Buffet, Coffee, and Beverages, International Newspapers, and Evening Cocktails and Hors d`Oeuvres
  • Access to a Private Pool with Bali Beds, Pool Concierge and Bar Service
  • Exclusive Preferred Club Room Service Menu
  • Personalized Nightly Turn-Down Service
  • Daily Newspaper Delivery
  • Access to Cibu restaurant for breakfast

Room Amenities: This over-sized suite overlooks the lush tropical gardens that surround Now Sapphire Riviera Cancun and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details and features a full bathroom with a European spa jet shower, hairdryer and amenities. Step inside your very own private sanctuary of elegance and tranquility and relish in the exclusivity of Preferred Club. Junior Suites feature a seating area conditioned with a sofa for added comfort. Bedding includes one king bed or two double beds. Bedding is not guaranteed and is subject to availability. Other features of the room include delivery of pillow selection from the pillow menu, a cable TV, coffeemaker, telephone, safe deposit box, individually controlled air conditioning, ceiling fan, and an iron/ironing board.

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Preferred Club Junior Suite Tropical View Double (520 sq. ft.) - All-Inclusive - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 5

Preferred Club Junior Suite Tropical View Double (520 sq. ft.) - All-Inclusive

Starting from
$319 $145
Per Adult Nightly

Preferred Club Amenities:

  • Access to an Elegant Air-Conditioned Preferred Club Lounge for Private Check-In/Out, Complimentary Internet Access, Daily Continental Breakfast Buffet, Coffee, and Beverages, International Newspapers, and Evening Cocktails and Hors d`Oeuvres
  • Access to a Private Pool with Bali Beds, Pool Concierge and Bar Service
  • Exclusive Preferred Club Room Service Menu
  • Personalized Nightly Turn-Down Service
  • Daily Newspaper Delivery
  • Access to Cibu restaurant for breakfast
Room Amenities: This over-sized suite overlooks the lush tropical gardens that surround Now Sapphire Riviera Cancun and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details and features a full bathroom with a European spa jet shower, hairdryer and amenities. Step inside your very own private sanctuary of elegance and tranquility and relish in the exclusivity of Preferred Club. Junior Suites feature a seating area conditioned with a sofa for added comfort. Bedding includes one king bed or two double beds. Bedding is not guaranteed and is subject to availability. Other features of the room include delivery of pillow selection from the pillow menu, a cable TV, coffeemaker, telephone, safe deposit box, individually controlled air conditioning, ceiling fan, and an iron/ironing board.
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Preferred Club Junior Suite Ocean Front Double (520 sq. ft.) - All-Inclusive   - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 4

Preferred Club Junior Suite Ocean Front Double (520 sq. ft.) - All-Inclusive

Starting from
$351 $158
Per Adult Nightly

Preferred Club Amenities:

  • Access to an Elegant Air-Conditioned Preferred Club Lounge for Private Check-In/Out, Complimentary Internet Access, Daily Continental Breakfast Buffet, Coffee, and Beverages, International Newspapers, and Evening Cocktails and Hors d`Oeuvres
  • Access to a Private Pool with Bali Beds, Pool Concierge and Bar Service
  • Exclusive Preferred Club Room Service Menu
  • Personalized Nightly Turn-Down Service
  • Daily Newspaper Delivery 
  • Access to Cibu restaurant for breakfast

Room Amenities: This 520 sq. ft. Junior Suite features a private balcony or terrace with an outdoor Jacuzzi and views of the Caribbean Sea. The suite also features dark mahogany furniture, marble floors and a separate seating area. Bedding includes one king bed or two double beds. Bedding is not guaranteed and is subject to availability. This Junior Suite includes pillow menu and a roll away bed in the separate seating area. Bath amenities include a European spa jet shower and a hairdryer in the full bathroom. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.

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Preferred Club Junior Suite Ocean Front King (520 sq. ft.) - All-Inclusive - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 7

Preferred Club Junior Suite Ocean Front King (520 sq. ft.) - All-Inclusive

Starting from
$345 $158
Per Adult Nightly

Preferred Club Amenities:

  • Access to an Elegant Air-Conditioned Preferred Club Lounge for Private Check-In/Out, Complimentary Internet Access, Daily Continental Breakfast Buffet, Coffee, and Beverages, International Newspapers, and Evening Cocktails and Hors d`Oeuvres
  • Access to a Private Pool with Bali Beds, Pool Concierge and Bar Service
  • Exclusive Preferred Club Room Service Menu
  • Personalized Nightly Turn-Down Service
  • Daily Newspaper Delivery 
  • Access to Cibu restaurant for breakfast

Room Amenities: This 520 sq. ft. Junior Suite features a private balcony or terrace with an outdoor Jacuzzi and views of the Caribbean Sea. The suite also features dark mahogany furniture, marble floors and a separate seating area. Bedding includes one king bed or two double beds. Bedding is not guaranteed and is subject to availability. This Junior Suite includes pillow menu and a roll away bed in the separate seating area. Bath amenities include a European spa jet shower and a hairdryer in the full bathroom. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.

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Preferred Club Junior Suite Beach Front Double (520 sq. ft.) - All-Inclusive   - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 3

Preferred Club Junior Suite Beach Front Double (520 sq. ft.) - All-Inclusive

Starting from
$385 $176
Per Adult Nightly

Preferred Club Amenities:

  • Access to an Elegant Air-Conditioned Preferred Club Lounge for Private Check-In/Out, Complimentary Internet Access, Daily Continental Breakfast Buffet, Coffee, and Beverages, International Newspapers, and Evening Cocktails and Hors d`Oeuvres
  • Access to a Private Pool with Bali Beds, Pool Concierge and Bar Service
  • Exclusive Preferred Club Room Service Menu
  • Personalized Nightly Turn-Down Service
  • Daily Newspaper Delivery
  • Access to Cibu restaurant for breakfast

Room Amenities: This 520 sq. ft. Junior Suite  features spectacular views of the Caribbean Sea from a private terrace with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details with direct access to the beach. The suite also features dark mahogany furniture and marble floors and a separate seating area. Bedding includes one king bed or two double beds. Bedding is not guaranteed and is subject to availability. This Junior Suite includes pillow menu and a roll away bed in the separate seating area. Bath amenities include a European spa jet shower and a hairdryer in the full bathroom. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.

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Preferred Club Junior Suite Beach Front King (520 sq. ft.) - All-Inclusive - Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive  - 6

Preferred Club Junior Suite Beach Front King (520 sq. ft.) - All-Inclusive

Starting from
$385 $176
Per Adult Nightly

Preferred Club Amenities:

  • Access to an Elegant Air-Conditioned Preferred Club Lounge for Private Check-In/Out, Complimentary Internet Access, Daily Continental Breakfast Buffet, Coffee, and Beverages, International Newspapers, and Evening Cocktails and Hors d`Oeuvres
  • Access to a Private Pool with Bali Beds, Pool Concierge and Bar Service
  • Exclusive Preferred Club Room Service Menu
  • Personalized Nightly Turn-Down Service
  • Daily Newspaper Delivery
  • Access to Cibu restaurant for breakfast

Room Amenities: This 520 sq. ft. Junior Suite  features spectacular views of the Caribbean Sea from a private terrace with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details with direct access to the beach. The suite also features dark mahogany furniture and marble floors and a separate seating area. Bedding includes one king bed or two double beds. Bedding is not guaranteed and is subject to availability. This Junior Suite includes pillow menu and a roll away bed in the separate seating area. Bath amenities include a European spa jet shower and a hairdryer in the full bathroom. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.

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Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive
Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos, Mexico 77580

Location

Now Sapphire is an upscale, all-inclusive beachfront resort that is located 30 miles south of Cancun, near the quiet fishing village of Puerto Morelos. The entire family will love this resort that stretches along a lush tropical mangrove preserve on a 5,000 foot Caribbean coastline. The pristine beach is protected by the second largest coral reef formation in the world. The resort features Mayan architecture and an Unlimited-Luxury plan, providing you with all the amenities to make your perfect vacation complete.

Why Stay Here

  • AAA 4 Diamonds Awarded Resort
  • Every Amenity You Could Want and More with Your Unlimited-Luxury Plan
  • Delicious Cuisine at Gourmet Restaurants, Refreshing Drinks at the Bars and a Cafe
  • Many Activities for Children and Teens to Enjoy While the Adults Relax
  • Second Largest Coral Reef Formation in the World
  • Beautiful Mayan Architecture and Over-Sized Suites
  • Unlimited Connectivity App - Helping You Stay Connected

Resort Details

Unlimited Connectivity:
Now Sapphire`s complimentary Unlimited Connectivity mobile app allows you to stay connected with the rest of your party and social media during your stay. This app is part of your Unlimited-Luxury plan, so no additional cost, and no VIP or Preferred Club room is necessary. This app features an app-to-app call so you can reach the rest of your party using the resort`s Wi-Fi connection, so you won`t receive any cell phone roaming charges with this feature. The interactive Unlimited Connectivity app allows you to create a user profile from email, Facebook or Twitter accounts and you can then contact resort staff directly, reserve excursions, book spa treatments and find information on the resort`s restaurants, activities, local attractions and more! The app also registers as a room extension so Guests can receive and send calls throughout the resort as if you were still in your room. The Unlimited Connectivity app is also available as a website if you don`t have an iPhone, Android or Blackberry to download the app on.

All-Inclusive Details

  • All Meals Included Every Day: Buffet Breakfast, Lunch and Buffet or A La Carte Dinner at Any of the Resort Restaurants
  • Unlimited Domestic and International Beverages and Unlimited Snacks
  • Unlimited Connectivity Including Free Wi-Fi in All Rooms and Public Areas and Free Long Distance Calls to USA and Canada
  • 24-Hour Room Service
  • Non-Motorized Water Sports Including Kayaking, Windsurfing, Hobie Cats, Sailing and Snorkeling
  • Use of Club House, with a Variety of Sports and Games
  • Theater with Different Shows
  • Sunbeds and Sunshade Service
  • All Hotel Taxes and Gratuities

Accommodation Details

Suites feature a private balcony or terrace with ocean or garden views. Room amenities include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.

Restaurants, Lounges & Bars

Restaurants and Dining:
Choose from six reservation-free restaurants and five happening bars and lounges offered for your pleasure. Laid-back attire is the recommendation. If you are looking to turn the romance up a few notches, speak to the concierge about the secluded seaside, candlelit dinner for two (there is an extra charge for private dinners, advance reservations are required).

  • Paramour - This Adult Only Restaurant Serves French Cuisine in a Romantic Atmosphere. Paramour Is Only Open for Dinner and the Dress Code Is Casual Elegance
  • Lemongrass - Enjoy Asian Cuisine for Dinner at Lemongrass. The Restaurant Features Teppanyaki Tables and a Sushi Bar. Dress Code Is Casual Elegance
  • Bluewater Grill - Come for Lunch and Dinner and Enjoy Delicious Seafood and Fish Specialties. Dress Code Is Casual Elegance
  • Cibu - Featuring Mediterranean Dishes for Dinner. Dress Code Is Casual Elegance
  • Fresco - a Mexican Themed Restaurant, Only Open for Dinner. Dress Code Is Casual Elegance
  • Market Cafe - Open for Breakfast, Lunch and Dinner, the Market Cafe Features a Buffet of International Cuisine in a Casual Atmosphere. You Can Even Enjoy Your Meal While Enjoying a View of the Ocean in an Air-conditioned Dining Area. Dress Code Is Casual
  • Coco Cafe - Enjoy Gourmet Coffee and Light Deli Snacks
The Sip, Savor and See feature is part of your Unlimited-Luxury plan and is valid each evening at nearby participating resorts! Enjoy refreshing top-shelf drinks, dinner and live entertainment during your Sip, Savor and See experience. Dress code is as follows; casual includes Bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Ladies must wear a bathing suit wrap or cover-up. Casual Elegance includes sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Here`s How It Works:
  • Visit the Now Sapphire Concierge Desk by 3:00 P.M. To Make Arrangements.
  • Choose from Any of the Delectable Dining Options and Enjoy Live Evening Entertainment from Now Jade, Dreams Cancun, Dreams Riviera Cancun, Dreams Puerto Aventuras and Dreams Tulum.
  • Let the Concierge Assist You Arranging Transportation
  • Transportation Costs Are Not Included
  • Reservations Can Be Made at the Visiting Resort for up to Four People per Seating. Holidays and Special Event Restrictions May Apply
Nightlife, Night Clubs and Bars:
  • Enjoy a round of Pool, Have a Light Snack, Enjoy a Swim-up Cocktail, or Dance the Night Away During Your Unforgettable Adventure at Now Sapphire
  • Moments: Located in the Lobby
  • Splash: A Swim-up Bar Located in the Main Pool
  • Eclipse Night Club: Enjoy a Night Dancing While Enjoying Great Music at the Eclipse Night Club
  • The Reef: Only Preferred Club Guests May Enjoy Access to This Pool Bar
  • The Sandbar: Only Preferred Club Guests May Enjoy Access to This Beach Bar

For the Family

Babysitting Services:
Babysitting services are available separate from the Explorer`s Club, starting at $15 USD per hour per child or $17 USD for two children plus baby-sitter transportation; limited to maximum two children per babysitter. All outdoor activities are subject to weather conditions.

Weddings

Wedding Package / Honeymoon Package:
Let Now Sapphire be the host to your honeymoon or special wedding anniversary. The honeymoon and anniversary package includes a fresh fruit basket and a bottle of sparkling wine upon arrival, special turn down service one evening during stay, champagne breakfast in bed (reservations must be made in advance with the concierge) and 15% discount on all spa treatments.

Entertainment & Activities

Water Activities:
Hobie cats, kayaks, sailing and windsurfing. Activities available with an additional cost include scuba diving, deep sea fishing, snorkeling, sport fishing and golf.
Clubs, Movie Theaters and Spas:
Explorers Club: The club features activities such as arts and crafts, a playground, sandcastle contests, board games, video games, weekly campout adventures big-screen movies on the beach and dinner for the children. Activities go from 9:00 A.M. until 10:00 P.M. and are supervised by American Red Cross certified personnel.
Core Zone Teens Club: This supervised club provides daily activities, nightly entertainment, sports and games for teens ages 13 - 17 and is located next to the Explorers Club. The club features games and video games including: Xbox, PlayStation, Wii, foosball table, pool table, ping pong and painting (additional charges apply).
Explorers Club Movie Theater: During the week children can watch the latest movie releases right from the box office. This complete theater features ushers, a real box office and play money for popcorn, candy, nachos and more at the concession stand. Babysitting services are available in addition to the Explorer`s Club, for an additional cost.
Now Spa by Pevonia: Choose from a wide range of indigenous treatments such as a full-body massage, soothing hydrotherapy, facial, body exfoliation, Temazcal steam bath and more. Partake in a treatment under a Palapa followed by a hot Stone manicure and pedicure.

Group Promotions

Special Group Benefits:
Every sixth room within the group will be complimentary, with a maximum of three complimentary rooms per group booking. One complimentary room will be offered per every five double occupancy rooms paid on a daily basis. In case during some nights of the group`s stay the total amount of rooms is reduced under the required six rooms with five paid double occupancy rooms, then the complimentary sixth room benefit will not be applied during those specific nights.

One free room upgrade to the next available category per every ten paid rooms, with a maximum of two upgrades per group booking. Upgrade will be offered to the next available category based on the majority of rooms purchased category. Free resort coupons per room, per stay (rules of use apply).

Group private check-in when all group participants arrive together to the resort on the same date at the same time. Group arrival flight information must be provided to the hotel with at least a seven day anticipation.

Some Blackout Dates Apply for this promotion:
 
November 21 - 25, 2017
December 23, 2017 - January 1, 2018


Promo Terms and Conditions:

  • Valid for New Group Bookings or Requests, Please Contact the Bookit.Com Groups Department At: Groups@bookit.Com
  • Special Groups Promotion Applies Only for Social Groups Booking a Minimum of Six and a Maximum of 20 Rooms (Including Complimentary Rooms)
  • Complimentary Rooms Will Apply at the Same Room Category for Every Block of Five Paid Rooms to a Maximum of Three per Group Booking and Will Be Granted on a Daily Basis, Not Cumulative
  • Upgrades Will Apply to the next Room Category Where a Room Block of Ten Rooms Is Achieved, for the Average Length of Stay of the Group
  • Details (Guests Names and Booking Numbers) on Guests Receiving Any Special Groups Promo Complimentary Room Stay And/Or Upgrade Must Be Provided by Bookit.Com to the Hotel Groups and Conventions Department, Preferentially by Including This Information in the Definitive Group Rooming List That Will Be Send to the Hotel 30 Days Prior to the Group Arrival
  • Otherwise the Hotel Must Receive Written Specifications, about Complimentary And/Or Upgraded Room(S) Assignment, with at Least Seven Days Anticipation Prior to the Group First Arrival in Order to Apply These Benefits
  • Resort Credit Coupons Are Applicable at Selected Services. Resort Coupons Are Non-transferable, Non-refundable, and Hold No Cash or Commercial Value. Resort Coupons Must Be Redeemed at the Time of Reservation or Service. Resort Coupons Are Not Cumulative and Cannot Be Combined with Other Coupons Offered in Any Other Promotion or Special Offer; They Are Only Valid During Initial Stay
  • Special Groups Promo Is Not Combinable with Other Group Promotions or Complimentary Wedding Packages
  • Applicable Special Groups Concessions Are Based on the Original Room Block Requested by the Group. In Case This Room Block Suffers Any Modification, Group Concessions and Benefits Will Be Subject to Revision and Could Be Partially Adjusted or Fully Voided If the Special Groups Promotion Requirements, Terms and Conditions Are Not Fully Met by the Group
  • Blackout Dates May Apply and Are Subject to Change at Any Time. This List May Not Be the Most Updated Blackout Dates Available, Please Contact Bookit.Com with Any Questions or Concerns
Blackout Dates:
  • From December 23, 2017 to December 31, 2017
  • From February 16, 2018 to February 20, 2018
  • From March 23, 2018 to April 6, 2018
  • From November 20, 2018 to November 24, 2018
  • From December 23, 2018 to January 1, 2019
IMPORTANT: In order to receive the complimentary room(s), all rooms are required to book at the same time. For more information please contact the BookIt.com groups department at: groups@bookit.com.

IMPORTANT INFORMATION

RESORT COUPONS PROMOTION:

$200 in Resort Coupon Credits or $400 in Resort Coupon Credits for Preferred Club Rooms, a minimum stay of three nights is required and special conditions apply.

$200 in Coupons are broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each. These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.

Guests staying at the Preferred Club will receive $400 in resort credits, that is 2 times the amount of the regular room and applied in the same manner.

Resort Coupons must be redeemed at the time of reseration or service. Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year`s Gala dinners. Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Not combinable with other promotions or special offers unless otherwise indicated in the promotion. The entire offer is based on availability and can be modified or closed out at any time. Noy applicable to group bookings. 

We do our best to provide you with the details of the Resort Credit promotional offer, please see Terms and Conditions for more information

AMENITIES:
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • ATM Machine
  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Beauty Shop/Salon (+)
  • Billiards
  • Children's Program
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Concierge
  • Concierge Desk
  • Conference Rooms (+)
  • Continental Breakfast
  • Dry Cleaning Service (+)
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Game Room
  • Gift/News Stand
  • Housekeeping - daily
  • Kiddie Pool
  • Kids Club
  • Lounges/Bars
  • Luggage Storage
  • Marina
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Non-Smoking Property
  • On-Site Entertainment
  • On-Site Events
  • On-Site Nightclub
  • Outdoor Pool
  • Porter / Bellhop
  • Restaurant
  • Sauna
  • Shopping (+)
  • Spa
  • Steam Room
  • Swim-Up Bar
  • Tennis Courts
  • Turndown service
  • Umbrellas
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.7 / 5
Based on 85 reviews
from Washington, Dc
Verified Traveler
Submitted on 10-15-2017
Would Return or Recommend: Yes
One of the best trip I've booked, kudos to the staff at the Now Sapphire very friendly folks always smiles and warm greetings. This place goes as one of my favorite places to stay. Pool is very large, bars and food are good, grounds are manicured and clean. Weather was great, stayed in bldg.7 no bug bite here and room was always clean.
Overall Experience
Quality
Value
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Staff Efficiency
Staff Friendliness
from Washington, D.C.
Verified Traveler
Submitted on 10-04-2017
Would Return or Recommend: No
My wife and I decided to take a quick getaway after recently finding out she is pregnant and before she is unable to fly. We booked last minute and found this deal online. Big mistake! We upgraded to the oceanfront room and discovered we had no hotwater for 2 of the 4 days we were there, there were used towels in our room, and a dirty hottub. Tons of mosquitos by the adult pool and not much entertainment in the evening. I highly recommend you save your money and find a different resort.
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
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from Cleveland, Oh
Verified Traveler
Submitted on 09-29-2017
Would Return or Recommend: Yes
Just got back from our Honeymoon and overall enjoyed our stay. Upon check-in we advised that we were on our honeymoon. We had preferred room already, but she said she would make sure that staff new and they would throw in something extra. NOBODY mentioned it from that point on. Everyone at dining continued to call us Mr. & Mrs. by my previous name even after I requested they change it. Just annoyed. The music was also annoying. I got tired of hearing American music sang by other musicians an... Read more
Overall Experience
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Value
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Staff Efficiency
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from North Las Vegas, Nv
Verified Traveler
Submitted on 09-26-2017
Would Return or Recommend: Yes
We went to the NOW Sapphire for the 2nd time and once again it was all that was expected and more. We went under the Preferred Club visit and everything was taken care of for us, from the time we arrived all the way till we got our final taxi to leave for the airport. The staff were just amazing, the food was good in most of the restaurants, with the exception of the Lemon Grass. We were not impressed with that one, felt the food was not that good and the portions were small. Otherwise the a... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Cedar Hill, Tx
Verified Traveler
Submitted on 09-19-2017
Would Return or Recommend: Yes
My Husband, Daughter and I have never been to Cancun before. We were there Aug 25 to the 30th. We requested a Preferred Ocean Front room. It was the best choice, the view of the ocean was breath taking, If you stay on the first floor you get to walk out to the beach from your balcony. Our room was cleaned twice. There is an adult pool only for Preferred guest. Must go Preferred you get a lot of perks. The resort grounds are so beautiful and clean, several pools, several restaurants to choo... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Philadelphia , Pa
Verified Traveler
Submitted on 09-12-2017
Would Return or Recommend: Yes
My husband and I just came back from now sapphire riviera. We went there for our 11th year wedding anniversary and my birthday celebration, and this was by far the best vacation ever! The resort was very beautiful and clean. Our room was vleasned twice a day. The food was amazing, even the buffet! The pools and beach area were all clean too. Staff was friendly and always eager to help. They made our anniversary really special, from personalized cabana at the pool to happy anniversary banner by o... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Cranford, Nj
Verified Traveler
Submitted on 09-06-2017
Would Return or Recommend: Yes
My husband, our 2 kids (9 and 5 years old) and I just got back home today and we were honestly sad to leave. Such a great vacation for all of us. The food was great, the entertainment staff was excellent...we hugged them before we left, the waitstaff was wonderful and really went above and beyond, the beach was great and pool was so much fun. Our room was cleaned twice a day. We would go back!
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from San Jose , Ca
Verified Traveler
Submitted on 09-05-2017
Would Return or Recommend: Yes
I love now sapphire. It was gorgeous there. When we arrived at CANCUN unfortunately it started to rain but that didn't stop us from enjoying ourselves and the staff at now sapphire made sure we did by reminding us of all the things we can do at the resort while it rain. The beach was nice - the sea weed all over the place. the food was okay. Not the best but not the worse and drinks were on point. We will be returning in a few months!
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Verified Traveler
Submitted on 08-28-2017
Would Return or Recommend: Yes
My wife and I went to Now Sapphire twice and really enjoyed our stay both times. It was our first all-inclusive resort, and I really don't have a desire to book a different resort for next time after seeing how great Now Sapphire is. The food was great, and it even got better the second time. The room service menu has really good options and the wait time is reasonable. The resort itself is very beautiful and is a nice place to relax and unwind. The pathways to the rooms have a lot of tropical ... Read more
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from Grain Valley, Mo
Verified Traveler
Submitted on 08-25-2017
Would Return or Recommend: Yes
This Resort was very clean and inviting! The Staff was absolutely AMAZING!! Hot and issue with toilet and the maintaince guy was there in less than 10 minutes. The beds were very comfortable. The food at the Buffet was the best, the Blue Water was really bland food. The Lemkn Grass had GREAT Sushi ( appetizer) the Mexican resultant was good. The Taco Bar at the Main pool was very good as well. I would differently return to this Resort. Meet list of New Friends from London, NJ,NYC and California... Read more
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