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Hotel Casa De La Palma

Puebla, Puebla, Mexico (PBC)

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Based on 131 reviews
Room & Rates

Suite, 1 King Bed, Balcony

1 King Bed
Features a private balcony

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 1 King Bed

1 King Bed
269-sq-foot (25-sq-meter) individually decorated room with a balcony

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
 
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Quadruple Room, Balcony

2 King Beds
Features a private balcony

Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Hotel Casa De La Palma
Calle 3 Oriente No 217 Centro Historico, Puebla, Mexico 72000

Resort Details

The preferred airport for Hotel Casa De La Palma is Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 23.3 km / 14.5 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
A complimentary continental breakfast is served daily.
Know Before You Go Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Extended parking fee: MXN 100 per night A late check-out fee will be charged Cribs (infant beds) are available for an additional fee Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: 2 percent tourism fee will be charged We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A complimentary continental breakfast is served daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Free Breakfast
  • Free Local Calls
  • Multilingual Staff
  • Porter / Bellhop
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 131 reviews
from Playa del Carmen, Mexico
Submitted on 12-31-2016
The Trip Advisor reviewers were absolutely bang-on and we got exactly what we expected. No, it is not a Hilton. The amenities are not 5-star and the bed was a little hard and the linens could be better. But I have never stayed at a Hilton that offered me a massive suite with 16-foot high ceilings, was decorated with original artwork from a prominent artist, had a lovely Juliette balcony, a hot breakfast served in a location that was absolutely unbeatable, all for nine hundred pesos a night w... Read more
Cleanliness
Rooms
Service
from Las Vegas, Nevada
Submitted on 11-23-2016
Driving around looking for a unique hotel not like a common one that you can find in every city ­???. We were lucky to find it since we saw it in TripAdvisor first and was one of the hotels that we happened to drive by. Love that they still have the regular ­??? keys to open the rooms the antique way they have the reception and the inside of the hotel is beautiful. I love my room since it had a balcony and it was very nice the way you enter and the way the rooms are. It is very clean and the sta... Read more
from
Submitted on 11-09-2016
Beautiful hotel, a short walk from the Zocalo. Spacious rooms decorated with beautiful antiques. No bar, restaurant but as so close to many it doesn't matter. Has a lovely 'original' feel to it. Helpful staff. Massages available in your room - expensive but good
from
Submitted on 11-02-2016
I came to Puebla as a multi-night side trip from Mexico City. Upon my arrival at the Hotel Casa de la Palma I was greeted warmly by the front desk clerk (I can't remember her name). In general, service at this hotel was very friendly and efficient. I was apparently placed in the wrong room, but that didn't matter much to me - I was in the Gobelinos suite. I found the accommodations quite clean and comfortable if a bit worn. The room was also relatively quiet in comparison to other hotels I stay... Read more
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Service
from Glenwood Springs, Colorado
Submitted on 09-29-2016
I have stayed here many times and always like the ambiance and knowing that I am staying in the original residence of the Bishop dating back to the early 1700s. It is close to the zocalo and you can see the gorgeous cathedral from some of the rooms. Breakfast is nice, the staff is always helpful and pleasant.
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from San Cristobal de las Casas, Mexico
Submitted on 09-24-2016
I love this place. I pass through town once or twice a year, travelling with a well behaved, quiet dog, and am just now getting acquainted with Hotel Casa de la Palma. I'm so happy to have stayed here and this will now be my go-to spot. It is a beautiful, historic hotel that has a great vibe, and is comfortable and quiet. Our room was adorned with beautiful faux finishing on the walls and ceiling, antiquated-style art, a chandelier and a nice balcony looking to the street below. It is only ... Read more
Cleanliness
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Sleep Quality
from
Submitted on 09-12-2016
I stayed there 2 nights with my family. One of our rooms had roaches, so we were given another room rught away. The rooms are old not in an antique way. The best part of our stay was Ivette. She is very friendly, profesional and on top of everything. Breakfast is ok. Rooms are clean and locations is close to the zocalo.
from
Submitted on 08-16-2016
I stayed for two nights with 3 more people. The hotel is well located, just one block away from Main Square and Catedral. Rooms are big and clean. Price included eggs, fruit, juice and coffee as breakfast. My only complain is that the service in the front desk was kind of inconsistent. When we arrived, there were two guys attending but they were not really helpful or willing to help us with luggage. Another day, there was a lady who provided instructions and recommendations on what to do in Pueb... Read more
from Mexico
Submitted on 07-20-2016
Had the opportunity to stay at the Hotel Casa de la Palma in the centro historico of Puebla. What a wonderful place full of history. The rooms are very large (there are only 16 of them) and the location one block from the cathedral is fantastic. Great views from the rooms with a balcony on a relatively quiet street. Breakfast was included in the courtyard. Highly recommended.
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Value
from Luang Prabang
Submitted on 07-03-2016
Very lovely and comfortable from in downtown Puebla. Wonderful staff. Very knowledgeable and English perfect. Moderately priced. Walking distance to most sights of Puebla. Amazing breakfast included with room. Bath is immaculate and plenty of hot water.
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