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The Royal Playa del Carmen All Inclusive Spa & Resort

Cancun, Quintana Roo, Mexico (CUN)

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Based on 14848 reviews
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Room & Rates
Junior Suite, Ocean View (Royal)

Junior Suite, Ocean View (Royal)

With partial views of the ocean, this room has 1 king bed or 2 double beds with pillowtop mattresses and duvets. The room measures 656 square feet (61 square meters). Lounge on the furnished terrace or balcony, relax in the private spa tub, or stretch out on the hammock. The living area has an upholstered chaise longue, a table, and 2 chairs. To keep connected and entertained, a 32-inch flat-screen satellite TV, CD/DVD player, dual-line cordless phone with bilingual voice mail, and complimentary wireless Internet access are provided. A laptop-compatible in-room safe and clock radio are standard. The luxurious marble bathroom features double vanities with bowl sinks, makeup/shaving mirror, telephone, and hair dryer. Additional bathroom amenities include bathrobes and slippers. A coffeemaker and liquor dispenser are available and the minibar is restocked daily with water, soft drinks, and beer. An iron and ironing board, bedside controls, air conditioning, and a ceiling fan are among the included amenities. This room offers a turndown service with aromatherapy.
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Junior Suite, 1 King Bed (Royal Beachfront Walk-out)

Junior Suite, 1 King Bed (Royal Beachfront Walk-out)

Overlooking the beach and the ocean, this 656-square foot (61-square meter) room has 1 king bed with pillowtop mattress(es), pillow menu, and duvet. Lounge on the furnished terrace or balcony, or stretch out on the hammock. The living area has an upholstered chaise longue, a table, and 2 chairs. To keep connected and entertained, a 32-inch flat-screen satellite TV, CD/DVD player, dual-line cordless phone with bilingual voice mail, and complimentary wireless Internet access are provided. A laptop-compatible in-room safe and clock radio are standard. The luxurious marble bathroom features double vanities with bowl sinks, makeup/shaving mirror, hair dryer, and hair straightener. Additional bathroom amenities include bathrobes and slippers. A coffeemaker, espresso machine, and liquor dispenser are available and the minibar is restocked daily with water, soft drinks, and beer. An iron and ironing board, bedside controls, air conditioning, and a ceiling fan are among the included amenities. A turndown service with aromatherapy is included in your stay. This room also has a designated beach cabana and exclusive access to Chef's plate, a gourmet international haute cuisine dining experience.
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Royal Suite, 1 Bedroom, Oceanfront (Master)

Royal Suite, 1 Bedroom, Oceanfront (Master)

Has 1 king bed with pillowtop mattresses, pillow menu, and duvet in separate bedroom. Ocean view. 1,331 square feet (124 square meters). Lounge on the furnished terrace with a view to the sea or stretch out in the hammock. The living room has an upholstered chaise lounge, a 32-inch flat-screen satellite TV with CD/DVD player and in-suite DVD library, an iPod® docking station, and a video-game console. Dual-line cordless phone with bilingual voice mail and unlimited complimentary domestic and international phone calls. Complimentary wireless Internet access provided. A laptop-compatible in-room safe and clock radio are standard. The luxurious marble bathroom features a steam shower, a rainfall showerhead, double vanities with bowl sinks, makeup/shaving mirror, telephone, and hair dryer. Additional bathroom amenities include bathrobes and slippers. There is an additional half-bath for guests. A coffeemaker, espresso machine, and liquor dispenser are available and the upgraded minibar is restocked daily with water, soft drinks, beer, and extra premium international brands. The dining table seats 6 people and there is a kitchenette for added convenience. An iron and ironing board, bedside controls, air conditioning, and a ceiling fan are among the included amenities. A turndown service with aromatherapy is included in your stay. This room also has a designated beach cabana, a telescope for star gazing, and exclusive access to Chef's plate, a gourmet international haute cuisine dining experience.
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Junior Suite, 1 King Bed, Oceanfront (Royal)

Junior Suite, 1 King Bed, Oceanfront (Royal)

Overlooking the beach and the ocean, this 653-square foot (61-square meter) room has 1 king bed with pillowtop mattress(es), pillow menu, and duvet. Lounge on the furnished terrace or balcony or stretch out on the hammock. The living area has an upholstered chaise longue, a table, and 2 chairs. To keep connected and entertained, a 32-inch flat-screen satellite TV, CD/DVD player, dual-line cordless phone with bilingual voice mail, and complimentary wireless Internet access are provided. A laptop-compatible in-room safe and clock radio are standard. The luxurious marble bathroom features double vanities with bowl sinks, makeup/shaving mirror, telephone, and hair dryer. Additional bathroom amenities include bathrobes and slippers. A coffeemaker and liquor dispenser are available and the minibar is restocked daily with water, soft drinks, and beer. An iron and ironing board, bedside controls, air conditioning, and a ceiling fan are among the included amenities. A turndown service with aromatherapy is included in your stay. This room also features exclusive access to Chef's plate, a gourmet international haute cuisine dining experience.
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Junior Suite, 1 King Bed (Royal Swim-Up Beachfront Walk-Out)

Junior Suite, 1 King Bed (Royal Swim-Up Beachfront Walk-Out)

This 656-square feet (61-square meter) room has 1 king bed with pillowtop mattress(es), pillow menu, and duvet. Lounge on the furnished terrace with direct access to the beach and the swimming pool. The living area has an upholstered chaise lounge, a table, and 2 chairs. To keep connected and entertained, a 32-inch flat-screen satellite TV with CD/DVD player, dual-line cordless phone with bilingual voice mail, and complimentary wireless Internet access are provided. A laptop-compatible in-room safe and clock radio are standard. The luxurious marble bathroom features a steam shower, double vanities with bowl sinks, makeup/shaving mirror, telephone, hair dryer, and hair straightener. Additional bathroom amenities include bathrobes and slippers. A coffeemaker, espresso machine, and liquor dispenser are available and the minibar is restocked daily with water, soft drinks, and beer. An iron and ironing board, bedside controls, air conditioning, and a ceiling fan are among the included amenities. A turndown service with aromatherapy is included in your stay. This room also has a designated beach cabana and exclusive access to Chef's plate, a gourmet international haute cuisine dining experience.
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Presidential Suite, 1 King Bed, Private Pool (Royal)

Presidential Suite, 1 King Bed, Private Pool (Royal)

1 king bed

This 1,970-sq-foot (183-sq-meter) garden view suite on the Penthouse floor has a separate bedroom, living room, separate dining area, and 2 balconies. One balcony leads to the private plunge pool, while the other is furnished with a hammock or chairs. A coffee/tea maker, espresso machine, and a fully stocked upgraded bar with extra Premium International Brands is provided. A desk is offered in this room. Free WiFi and a 32-inch flat-screen satellite TV with in-suite DVD library and video-game console are provided for entertainment. A dual-line cordless phone with bilingual voice mail and unlimited free domestic and international phone calls is available to guests. A laptop-compatible safe is standard. The large marble bathroom features a steam shower and vanity corner, bathrobes, and slippers. An iron and ironing board, air conditioning, and a ceiling fan are among the included amenities.

Guests are offered a bottle of domestic sparkling wine in their suite upon arrival. This room also has a designated beach cabana, a telescope for star gazing, and exclusive access to Chef's Plate, a gourmet international haute cuisine dining experience. This suite can be connected with a Junior Suite (equipped with 2 double beds) to create a 2-bedroom Presidential Suite.

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Royal Suite, 1 Bedroom (Master)

Royal Suite, 1 Bedroom (Master)

The separate bedroom of this 1,331-square-foot (124-square meter) suite has 1 king bed with a pillowtop mattress, pillow menu, and duvet. Lounge on the furnished terrace with a view of the garden or stretch out in the hammock. The living room has an upholstered chaise longue, a 32-inch flat-screen satellite TV with CD/DVD player and in-suite DVD library, an iPod® docking station, and a video-game console. Get some work done at the in-room desk. To keep connected, a dual-line cordless phone with bilingual voice mail and unlimited domestic and international phone calls, as well as complimentary wireless Internet access, are provided. A laptop-compatible in-room safe and clock radio are standard. The luxurious marble bathroom features a steam shower, a rainfall showerhead, double vanities with bowl sinks, makeup/shaving mirror, telephone, and hair dryer. Additional bathroom amenities include luxury Bvlgari toiletries, bathrobes, and slippers. There is an additional half-bath for guests. To make sure you're never without a good beverage, a coffeemaker, espresso machine, and liquor dispenser are available and the upgraded minibar is restocked daily with water, soft drinks, beer, and extra premium international brands. The dining table seats 6 people and there is a kitchenette for convenience. An iron and ironing board, bedside controls, air conditioning, and a ceiling fan are among the included amenities. A turndown service with aromatherapy is included in your stay. This room also has a designated beach cabana and exclusive access to Chef's Plate, a gourmet international haute cuisine dining experience. In-suite check-in available.
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Junior Suite, Ocean View (Royal Swim-up)

Junior Suite, Ocean View (Royal Swim-up)

Romantic and convenient, with direct access to a semi-private pool and private bathroom from the terrace. Over looking the ocean, this room has 1 king bed or 2 queen beds with pillowtop mattresses and duvets. The room measures 657 square feet (61 square meters). Lounge on the furnished terrace or balcony or stretch out on the hammock. The living area has an upholstered chaise longue, a table, and 2 chairs. To keep connected and entertained, a 32-inch flat-screen satellite TV, CD/DVD player, dual-line cordless phone with bilingual voice mail, and complimentary wireless Internet access are provided. A laptop-compatible in-room safe and clock radio are standard. The luxurious marble bathroom features a shower/tub combination with a jetted bathtub, double vanities with bowl sinks, makeup/shaving mirror, telephone, and hair dryer. Additional bathroom amenities include bathrobes and slippers. A coffeemaker and liquor dispenser are available and the minibar is restocked daily with water, soft drinks, and beer. An iron and ironing board, bedside controls, air conditioning, and a ceiling fan are among the included amenities. This room offers a turndown service with aromatherapy.
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Royal Suite, 2 Bedrooms, Garden View, Garden Area

Junior Suite, 2 Bedrooms, Garden View, Garden Area

Royal Junior Suit  Garden View (RJG)

Royal Junior Suite Garden View (RJG)

Garden views. Contemporary and functional design in teak wood furnishings and light-colored flooring. Business writing desk. 32-inch flat-screen HD TV with over 30 cable and satellite channels. Coffee/tea maker. Minibar. Private bathroom. Shower/tub combination with rainfall showerhead and jetted bathtub. 11-choice pillow menu. Hairdryer. In-room safe. Top quality duvet and bed linen. Frosted glass window. Non-smoking rooms available.
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ROYAL JUNIOR SUITES CENTRAL GARDEN VIEW (RJC)

ROYAL JUNIOR SUITES CENTRAL GARDEN VIEW (RJC)

ROYAL JUNIOR SUITE CENTRAL GARDEN VIEW (RJC)

Garden views. Contemporary and functional design in teak wood furnishings and light-colored flooring. Business writing desk. 32-inch flat-screen HD TV with over 30 cable and satellite channels. Coffee/tea maker. Minibar. Private bathroom. Shower/tub combination with rainfall showerhead and jetted bathtub. 11-choice pillow menu. Hairdryer. In-room safe. Top quality duvet and bed linen. Frosted glass window. Non-smoking rooms available.
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Junior Suite (Royal)

Junior Suite (Royal)

1 king bed or 2 double beds with pillowtop mattresses and duvet. 656 square feet (61 square meters). Lounge on the furnished terrace or balcony, stretch out on the hammock and enjoy the garden view. The living area has an upholstered chaise lounge, a table, and 2 chairs. To keep connected and entertained, a 29-inch, flat-screen satellite TV with CD/DVD player, iPod docking station, and dual-line cordless phone with bilingual voice mail are provided. A laptop-compatible in-room safe and clock radio are standard. The luxurious marble bathroom features double vanities with bowl sinks, makeup/shaving mirror, telephone, and hair dryer. A coffeemaker and liquor dispenser are available and the minibar is restocked daily with water, soft drinks, and beer. An iron and ironing board, bedside controls, air conditioning, and a ceiling fan are among the included amenities. A turndown service is also available.
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The Royal Playa del Carmen All Inclusive Spa & Resort
Av. Constituyentes No. 2, Playa del Carmen, Mexico 77780

Rooms
Make yourself at home in one of the 513 air-conditioned rooms featuring free minibar items and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 10 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink from a poolside bar or one of the 6 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This resort has 6781 square feet (630 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
  • Guests under 18 years old are not permitted at this adults-only property.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Swim-Up Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 14848 reviews
from
Submitted on 02-12-2017
The amenities, customer service and food options are really outstanding for an all-inclusive. I am not surprised that people return to this resort every year; it's a true gem. The accessibility to several activities nearby and the fact that it's right off of 5th avenue is perfect. Just as everyone has said here before, it's really worth the trip.
Cleanliness
Service
Value
from Calgary, Canada
Submitted on 02-12-2017
Ive been to the Royal many times and it always blows me away. The service, facility, and the amazing food. The royal never disappoints! Theres always a few staff members that go above and beyond to make it a great experience. When I walked into a restaurant and saw Mario Hernandez I knew it was going to be top notch service!! Also Carlos Delgado with the entertainment team was amazing. There is a coffee shop and restaurant in the back corner of the resort that a lot of people we talked to didn'... Read more
Cleanliness
Rooms
Service
from TORONTO
Submitted on 02-11-2017
This is my fifth time visiting the Royal. I've always had a great love for this place. But it has ended. I booked a Royal Master Suite and when we got here today, Feb 11, 2017, we were given room 259 which is the first room off the area which is off the entertainment area every night. I immediately told the check in clerk and "butler" that this room would be unacceptable due to the noise late at night. They told me that I did not have any options at this time unless I upgraded the the presidenti... Read more
from Libertyville, Illinois
Submitted on 02-11-2017
We just returned from a 10 day stay at the Royal. We had the best time and experienced a level service that is second to none. Every staff member greeted us each day, and we felt that the customer service was at the highest level. We experienced excellent service from every staff member throughout our stay. We were lucky to have repeat interactions with Flor, Avi, Angie and Teresa. This resort is beautiful, and the beach and restaurants are stellar. We met several guests that shared they ... Read more
Cleanliness
Location
Service
from Thunder Bay, Canada
Submitted on 02-11-2017
Absolutely amazing staff -food - entertainment ! Rooms are beautiful with soaker tubs and showers. Hammocks on balconies!! Pools that are quiet and Pools that have games, activities and music! Beach is amazing to walk ! Shops outside the hotel were fun - lots of night entertainment! Resort very secure- overall a fantastic vacation !!!
from Kelowna, Canada
Submitted on 02-08-2017
We had a oceanview room top floor....amazing views. All areas of resort were clean and well kept. Service was amazing. we went to all restaurants and buffets...food was fresh and delicious. Only con was beach very busy and loud, neighbouring resort had loud nightclub music playing alll day long. Beach is a public beach not for you if you want quiet private beach time. Great for people watching!
Cleanliness
Rooms
Service
from
Submitted on 02-07-2017
We had stayed at the Royal in Playa Del Carmen in past and loved it. We came back for a 2nd visit . When were checking into room, the fellow at front desk was trying to get us to upgrade our room costing us 50 dollars America a night .( we had paid 6000 Canadian for total of trip. )We felt that was enough to pay for a vacation. Our room was far away and tucked into a corner facing the street, it smelled, no face clothes, beside a kitchen with a generator: refrigerator running and very loud whil... Read more
from Burlington, Canada
Submitted on 02-07-2017
Pros: Service: Awesome especially for an "affordable" vacation. Kudos to Javier and Raul at Spice and to the chef. Location: 5 minute walk to Fifth Avenue shopping, restaurants, bars. Design - Attractive with nice finishes. Always clean. Pools - Main area and quiet side were both good. Food - We have been to many resorts and we find the food is usually just OK or boring. This place has a lot of variety and very good quality. Great ice cream too. Only minor complaint from a regular orange... Read more
Location
Service
Sleep Quality
from Troy, Ohio
Submitted on 02-07-2017
We have never been to an all-inclusive that was NOT a Sandals or a Sandal's affiliate. This year, we just couldn't work out good flight arrangements, and our travel agent suggested we might want to try the weather in Mexico at this time of year. She suggested The Royal at Playa del Carmen. We decided to give it a try - and you know we were doing a comparison on all points. What a pleasant surprise! Our room was beautiful and oceanfront. It overlooked the pier and ferry that took people to C... Read more
Service
Sleep Quality
Value
from Milwaukee
Submitted on 02-07-2017
My sister and I visited early November and I loved it so much my husband and I are going back next week. I don't think I have ever been so impressed with a resort before. The food was fabulous! We actually had, and cancelled, reservations for the Chef's Plate ($45 extra charge per person) because the food at all the restaurants was so good that we couldn't see paying extra. Service was fast and courteous. We had a swim up room and re-booked this same level of room - because it was so conven... Read more
Cleanliness
Location
Service
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