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This Weekend! Extra 10% or $200 OFF Details

Sandos Caracol Eco Resort - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$249 $119
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,289 $769
Per Guest for 5 Nights
3.6/5 BookIt.com Guest Rating
Based on 19 reviews
Sandos Caracol Eco Resort boasts an oceanfront location alongside an exotic jungle where you can discover all the beauty of the Mexican Caribbean.
Style: Beachfront, Family friendly, All Inclusive, ECO oriented
Room & Rates
Standard Room - All-Inclusive - Sandos Caracol Eco Resort  - All-Inclusive - 7

Standard Room - All-Inclusive

Starting from
$249 $119
Per Adult Nightly
All Inclusive Features:
  • All Meals (buffet breakfast, buffet lunch and buffet dinner), Snacks plus Dinner in Our Specialty Restaurants with À La Carte Service
  • Unlimited National and Imported Drinks, Including in the Disco. Drinks Available Throughout the Complex 24 Hours a Day
  • Tennis (unlimited use of courts during opening hours). Includes Use of Equipment (Balls and Rackets); Appropriate Attire Required
  • Water Sports: Boogie Boards, Windsurfing, Sailing and Canoes (depending on weather conditions - lessons not included) along with Snorkelling Equipment and Practice Scuba Dive in the Swimming Pool.
  • Gym: Use of Equipment, Sauna, Steam Bath and Jacuzzi
  • Activity Programme with Resort`s Team of Entertainers: Guided Walks, Darts, Petanque, Table Tennis, Dance Lessons, Billiards, Football, Basketball, Aerobics, Beach Activities, Pool Games and Water Aerobics, Water Polo, Beach Volleyball and Water Volleyball
  • Entertainment and Facilities for Children and Teenagers
  • Evening Entertainment: Various Evening Shows, Live Music (once a week)
  • Entrance to and Drinks in the Disco
  • All Gratuities
Amenities: Two queen size beds or one king size bed, private bathroom with shower and hairdryer, air conditioning, ceiling fan, satellite colour tv, radio alarm clock, telephone, minibar with mineral water, soft drinks and beers (replenished every two days) safe deposit box, balcony with garden, jungle or swimming pool view.
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Deluxe Room with Jacuzzi - All-Inclusive - Sandos Caracol Eco Resort  - All-Inclusive - 1

Deluxe Room with Jacuzzi - All-Inclusive

Starting from
$275 $132
Per Adult Nightly
All Inclusive Features:
  • All Meals (buffet breakfast, buffet lunch and buffet dinner), Snacks plus Dinner in Our Specialty Restaurants with À La Carte Service
  • Unlimited National and Imported Drinks, Including in the Disco. Drinks Available Throughout the Complex 24 Hours a Day
  • Tennis (unlimited use of courts during opening hours). Includes Use of Equipment (Balls and Rackets); Appropriate Attire Required
  • Water Sports: Boogie Boards, Windsurfing, Sailing and Canoes (depending on weather conditions - lessons not included) along with Snorkelling Equipment and Practice Scuba Dive in the Swimming Pool.
  • Gym: Use of Equipment, Sauna, Steam Bath and Jacuzzi
  • Activity Programme with Resort`s Team of Entertainers: Guided Walks, Darts, Petanque, Table Tennis, Dance Lessons, Billiards, Football, Basketball, Aerobics, Beach Activities, Pool Games and Water Aerobics, Water Polo, Beach Volleyball and Water Volleyball
  • Entertainment and Facilities for Children and Teenagers
  • Evening Entertainment: Various Evening Shows, Live Music (once a week)
  • Entrance to and Drinks in the Disco
  • All Gratuities
Amenities: 

One king size bed, additional double sofa bed, indoor jacuzzi, private bathroom with shower and hairdryer, air conditioning, ceiling fan, satellite color tv, radio alarm clock, telephone, minibar with mineral water, soft drinks and beers (replenished every two days), safe deposit box, balcony with garden, jungle or swimming pool view.
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Signature Eco Superior - All-Inclusive - Sandos Caracol Eco Resort  - All-Inclusive - 3

Signature Eco Superior - All-Inclusive

Starting from
$275 $137
Per Adult Nightly
All Inclusive Features:
  • All Meals (buffet breakfast, buffet lunch and buffet dinner), Snacks plus Dinner in Our Specialty Restaurants with À La Carte Service
  • Unlimited National and Imported Drinks, Including in the Disco. Drinks Available Throughout the Complex 24 Hours a Day
  • Tennis (unlimited use of courts during opening hours). Includes Use of Equipment (Balls and Rackets); Appropriate Attire Required
  • Water Sports: Boogie Boards, Windsurfing, Sailing and Canoes (depending on weather conditions - lessons not included) along with Snorkelling Equipment and Practice Scuba Dive in the Swimming Pool.
  • Gym: Use of Equipment, Sauna, Steam Bath and Jacuzzi
  • Activity Programme with Resort`s Team of Entertainers: Guided Walks, Darts, Petanque, Table Tennis, Dance Lessons, Billiards, Football, Basketball, Aerobics, Beach Activities, Pool Games and Water Aerobics, Water Polo, Beach Volleyball and Water Volleyball
  • Entertainment and Facilities for Children and Teenagers
  • Evening Entertainment: Various Evening Shows, Live Music (once a week)
  • Entrance to and Drinks in the Disco
  • All Gratuities
  • Stunning new design inspired by the natural jungle surroundings sets the stage in these newly renovated guestrooms specially designed for families. With a balcony or terrace, a king size bed, and a bunk bed for two children, along with upgraded amenities like WiFi and cozy bathrobes and slippers, here you’ll find easy relaxation in a beautiful environment for your stay in this incredible resort.
 Amenities list: 
  • LED TV
  • In-room WiFi
  • Water Dispenser
  • Safety Deposit Box Large Enough to Hold a Laptop
  • Minibar Including Snacks. Restocked Daily
  • 24 Hours Room Service
  • Vanity Mirror
  • Hairdryer
  • Shower
  • Iron and Ironing Board
  • Individual Air Conditioning Control
  • Bath Robes and Slippers
  • Balcony or Terrace 
Maximum capacity: 3 adults and 1 child OR 2 adults and 2 children.
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Signature Eco Family Suite - All-Inclusive - Sandos Caracol Eco Resort  - All-Inclusive - 2

Signature Eco Family Suite - All-Inclusive

Starting from
$329 $164
Per Adult Nightly
All Inclusive Features:
  • All Meals (buffet breakfast, buffet lunch and buffet dinner), Snacks plus Dinner in Our Specialty Restaurants with À La Carte Service
  • Unlimited National and Imported Drinks, Including in the Disco. Drinks Available Throughout the Complex 24 Hours a Day
  • Tennis (unlimited use of courts during opening hours). Includes Use of Equipment (Balls and Rackets); Appropriate Attire Required
  • Water Sports: Boogie Boards, Windsurfing, Sailing and Canoes (depending on weather conditions - lessons not included) along with Snorkelling Equipment and Practice Scuba Dive in the Swimming Pool.
  • Gym: Use of Equipment, Sauna, Steam Bath and Jacuzzi
  • Activity Programme with Resort`s Team of Entertainers: Guided Walks, Darts, Petanque, Table Tennis, Dance Lessons, Billiards, Football, Basketball, Aerobics, Beach Activities, Pool Games and Water Aerobics, Water Polo, Beach Volleyball and Water Volleyball
  • Entertainment and Facilities for Children and Teenagers
  • Evening Entertainment: Various Evening Shows, Live Music (once a week)
  • Entrance to and Drinks in the Disco
  • All Gratuities
Created for an easy and relaxing family vacation! With design inspired by nature and the surrounding jungle, these suites come with a master bedroom with a king size bed, a separate kids’ room with a bunk bed for three children, and a bathroom with two showers and two WCs; plus, kids will love the plunge pool on the balcony. You’ll also indulge in upgraded amenities like WiFi access, bathrobes and slippers.
 
Amenities List:
  • LED TV
  • In-room WiFi
  • Water Dispenser
  • Safety Deposit Box Large Enough to Hold a Laptop
  • Minibar Including Snacks. Restocked Daily
  • 24 Hours Room Service
  • Vanity Mirror
  • Hairdryer
  • Shower
  • Iron and Ironing Board
  • Individual Air Conditioning Control
  • Bath Robes and Slippers
  • Balcony or Terrace 
Maximum capacity: 3 adults and 2 children OR 2 adults and 3 children.
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Royal Elite Superior - All-Inclusive - Sandos Caracol Eco Resort  - All-Inclusive - 6

Royal Elite Superior - All-Inclusive

Starting from
$355 $171
Per Adult Nightly
All Inclusive Features:
  • All Meals (buffet breakfast, buffet lunch and buffet dinner), Snacks plus Dinner in Our Specialty Restaurants with À La Carte Service
  • Unlimited National and Imported Drinks, Including in the Disco. Drinks Available Throughout the Complex 24 Hours a Day
  • Tennis (unlimited use of courts during opening hours). Includes Use of Equipment (Balls and Rackets); Appropriate Attire Required
  • Water Sports: Boogie Boards, Windsurfing, Sailing and Canoes (depending on weather conditions - lessons not included) along with Snorkelling Equipment and Practice Scuba Dive in the Swimming Pool.
  • Gym: Use of Equipment, Sauna, Steam Bath and Jacuzzi
  • Activity Programme with Resort`s Team of Entertainers: Guided Walks, Darts, Petanque, Table Tennis, Dance Lessons, Billiards, Football, Basketball, Aerobics, Beach Activities, Pool Games and Water Aerobics, Water Polo, Beach Volleyball and Water Volleyball
  • Entertainment and Facilities for Children and Teenagers
  • Evening Entertainment: Various Evening Shows, Live Music (once a week)
  • Entrance to and Drinks in the Disco
  • All Gratuities
Amenities: 
 
One king size bed, lounge area with double sofa bed, terrace with view of garden, jungle or swimming pools, outdoor jacuzzi on the terrace, private bathroom with shower and hairdryer, air conditioning, ceiling fan, satellite color tv, radio alarm clock, telephone, minibar with mineral water, soft drinks and beers (replenished every two days) , safe deposit box, balcony with garden, jungle or swimming pool view.
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Royal Elite One Bedroom Suite - All-Inclusive - Sandos Caracol Eco Resort  - All-Inclusive - 5

Royal Elite One Bedroom Suite - All-Inclusive

Starting from
$435 $209
Per Adult Nightly
All Inclusive Features:
  • All Meals (buffet breakfast, buffet lunch and buffet dinner), Snacks plus Dinner in Our Specialty Restaurants with À La Carte Service
  • Unlimited National and Imported Drinks, Including in the Disco. Drinks Available Throughout the Complex 24 Hours a Day
  • Tennis (unlimited use of courts during opening hours). Includes Use of Equipment (Balls and Rackets); Appropriate Attire Required
  • Water Sports: Boogie Boards, Windsurfing, Sailing and Canoes (depending on weather conditions - lessons not included) along with Snorkelling Equipment and Practice Scuba Dive in the Swimming Pool.
  • Gym: Use of Equipment, Sauna, Steam Bath and Jacuzzi
  • Activity Programme with Resort`s Team of Entertainers: Guided Walks, Darts, Petanque, Table Tennis, Dance Lessons, Billiards, Football, Basketball, Aerobics, Beach Activities, Pool Games and Water Aerobics, Water Polo, Beach Volleyball and Water Volleyball
  • Entertainment and Facilities for Children and Teenagers
  • Evening Entertainment: Various Evening Shows, Live Music (once a week)
  • Entrance to and Drinks in the Disco
  • All Gratuities
Amenities: 
 
King size bed and one sofa bed, balcony, private bathroom with shower and hairdryer, bedroom plus living room with double sofa bed, air conditioning, ipod dock, 24-hour room service, premium liquor bottles, bathrobes, wifi, ceiling fan, satellite color tv, radio alarm clock, telephone, minibar with mineral water, soft drinks and beers (replenished every two days), safe deposit box.
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Royal Elite Penthouse - All-Inclusive - Sandos Caracol Eco Resort  - All-Inclusive - 4

Royal Elite Penthouse - All-Inclusive

Starting from
$462 $222
Per Adult Nightly
All Inclusive Features:
  • All Meals (buffet breakfast, buffet lunch and buffet dinner), Snacks plus Dinner in Our Specialty Restaurants with À La Carte Service
  • Unlimited National and Imported Drinks, Including in the Disco. Drinks Available Throughout the Complex 24 Hours a Day
  • Tennis (unlimited use of courts during opening hours). Includes Use of Equipment (Balls and Rackets); Appropriate Attire Required
  • Water Sports: Boogie Boards, Windsurfing, Sailing and Canoes (depending on weather conditions - lessons not included) along with Snorkelling Equipment and Practice Scuba Dive in the Swimming Pool.
  • Gym: Use of Equipment, Sauna, Steam Bath and Jacuzzi
  • Activity Programme with Resort`s Team of Entertainers: Guided Walks, Darts, Petanque, Table Tennis, Dance Lessons, Billiards, Football, Basketball, Aerobics, Beach Activities, Pool Games and Water Aerobics, Water Polo, Beach Volleyball and Water Volleyball
  • Entertainment and Facilities for Children and Teenagers
  • Evening Entertainment: Various Evening Shows, Live Music (once a week)
  • Entrance to and Drinks in the Disco
  • All Gratuities
Amenities: 

Ocean view room with balcony. One king size bed, private bathroom with shower and hairdryer, living area with double sofa bed, in-room hydromassage tub, air conditioning, ipod dock, 24-hour room service, premium liquor bottles, bathrobes, wifi, ceiling fan, satellite color tv, radio alarm clock, telephone, minibar with mineral water, soft drinks and beers (replenished every two days), safe deposit box.
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Sandos Caracol Eco Resort - All-Inclusive
Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa Del Carmen, Mexico 77710

Location

Sandos Caracol Eco Resort boasts a beachfront location in the Xcalacoco area, just 7.9 km north of Downtown Playa del Carmen in the heart of the Riviera Maya. This all inclusive resort is filled with lush jungle and mangrove forest, and is home to thriving local wildlife. Cancun International Airport is 51.9 km away away.

Why Stay Here


  • Four Star Resort
  • Unique Location next to Jungle and Ocean
  • Eco Oriented
  • Aqua Park
  • Something for Everyone

Resort Details

Nothing says nature like waking up to the sounds of wildlife at Sandos Caracol Eco Resort in Playa del Carmen. Children are a definite priority at Sandos Caracol, which offers a Kids Club for games and crafts, and an exciting program for teens. Topping it off, everyone is sure to love the water park with 29 water slides and wet-and-wild fun for kids, teens and grown-ups.

Set on the warm white sands of Playa del Carmen, the resort is home to crystal clear cenotes, mangrove forests and lush jungle. The All-Inclusive plan at Sandos Caracol lets you indulge in an extensive list of restaurants and bars scattered throughout the resort. During the day, choose between the secluded chill-out pool and the exciting main pool with kids area, and visit the theater in the evenings for night time shows.

All-Inclusive Details

  • 24-hour All Inclusive Resort
  • Elegant Accommodations with Private Balcony or Terrace 
  • In Room Amenities: Air Conditioning, Ceiling Fan, Satellite Color TV, Radio Alarm Clock, Telephone, Minibar with Mineral Water, Soft Drinks and Beers (Replenished Every Two Days) and Safe Deposit Box ($)
  • Free Wi-Fi in Certain Public Areas
  • All Meals (Buffet Breakfast, Buffet Lunch and Buffet Dinner), Snacks and Dinner in the Specialty a La Carte Restaurants
  • Unlimited National and Imported Drinks, Including in the Disco. Drinks Available on the Complex 24 Hours a Day 
  • Eight Restaurants Including Six a La Carte
  • Ten Bars Including One Swim up Bar, One Sports Bar and One Snack Bar
  • Night Club
  • Two Pools 
  • Water Park with 29 Total Water Slides for Little Kids, Big Kids and Adults 
  • Activity Program with a Team of Entertainers: Guided Walks, Darts, Petanque, Table Tennis, Dance Classes, Billiards, Football, Basketball, Aerobics, Beach Activities 
  • Pool Games and Water Aerobics, Water Polo, Beach Volleyball and Water Volleyball 
  • Water Sports: Boogie Board, Windsurfing, Sailing and Kayaking (Subject to Ocean Conditions - Lessons Not Included) 
  • Snorkeling Gear and Introductory Scuba Diving Lesson in Pool 
  • Tennis (unlimited use of courts during opening hours). Includes Use of Equipment (balls and rackets); Appropriate Attire Required 
  • Gym: Free Use of Exercise Equipment, Sauna, Steam Room and Jacuzzi 
  • Spa ($)
  • Baby Club (2-3 Years Old), Kids Club (4-12 Years Old) and Teens Activities (13-17 Years Old)
  • Nightly Entertainment: Cabaret Shows, Music Halls and Theme Nights. (Mayan performances in natural outdoor locations) 
  • Tennis (unlimited day and night use within schedule of operation, on a first come first served basis). Includes Equipment (balls and rackets), Proper Attire and Court Shoes Required
  • All Gratuities Included 
  • Single Parents Traveling with Either One or Two Children Are Welcome to All Stay in One Room Together 
  • Honeymooners Free Added Values: Fruit Basket, One Bottle of Sparkling Wine and Free Upgrade Subject to Availability

Accommodation Details

  • Air Conditioning
  • Balcony or Terrace
  • Laptop-Size Safe
  • Mini Bar
  • Clock Radio with Alarm
  • Hair Dryer
  • Telephone
  • Cable TV
  • Garden, Pool or Jungle View

Restaurants, Lounges & Bars

BUFFET

  • La Laguna - International Buffet
  • La Toscana - Italian Specialties Buffet
  • Las Máscaras - Mexican Buffet
A LA CARTE
  • Salvia - Vegan restaurant
  • El Templo - Teppanyaki
  • Fogo do Brazil - Brazilian Rodizio
  • La Riviera - Mediterranean Cuisine
  • La Toscana - Italian Cuisine
  • Los Lirios - Steak & Fish Club
  • BAR
  • Mapache Chill Out - Bar
  • El Manglar - Sports Bar
Reservations required only at El Templo and Fogo do Brazil.

Dress code: casual attire. Casual elegance in the evening, dress shorts are allowed. No swim wear, or bare feet allowed in the restaurants.

SPA: You can treat all your senses and relax in the most soothing ambience at the relaxing spa with its sauna and thermal bath circuit. Facilities: 16 cubicles, beauty salon, eco-massage area in an outdoor palm shelter, hydrotherapy zone, cervical water jets, bubble beds, pebble river and beach facilities. The sauna, steam bath, hydrotherapy zone and gym are all included features for guests ages 18 and up.

For the Family

The hotel`s Xcalacoco Experience is perfect for kids and adults alike, including a daily program of thrilling eco activities like floating along a river through the mangrove, swimming in the central cenote, Mayan cooking lessons, jungle survival skills and more, in addition to nighttime Mayan shows in stunning outdoor locations. Children will also love the Baby Club and the Kids Club, as well as a kiddie area in the main pool.

Eco – Tour: Sandos Caracol Eco Resort offers several eco activities designed especially for kids, like the Animal Keeper activity where kids can feed and learn about the rescued animals we have living at the resort.  

Eco - Activities for Kids: focused on teaching our children to live in harmony with nature, to take care of the environment and also in order to learn about the plants and animals of the region. We prepared several activities especially for children.

Romantic Boat Ride: Perfect for couples! A guide will take you on a canoe ride through the natural waterways of the resorts lush mangrove forests. See nature from a different point of view and enjoy a romantic setting.  

Snorkeling in the Cenote: Right at the heart of the resort, youll see a large cenote (natural spring) with crystal clear waters. Snorkeling gear is available so you can explore the beauty of this natural phenomenon.

Pools & Spas

Main swimming pool by the beach with swim-up bar, games and a kiddie area. Relaxation pool with poolside bar in a quiet area of the resort.

Weddings

SANDOS CARACOL ECO RESORT WEDDINGS

Caribbean Fantasy

Emerald  Breeze

Green Weddings

 

We Also Offer:

South Asian  Weddings

LGBT Weddings

A la Carte Weddings

Honeymoon Package

Sandos Weddings Incentive $2,000 OFF(180 rooms Min Stay)

More Info: weddings.mx@sandos.com

Golf

7.8 km from downtown Playa del Carmen.

Nearby

7.9 km from downtown Playa del Carmen.

IMPORTANT INFORMATION

Pool Renovations

Phase 1:
Pool maintenance will take place from the swim up bar up to room building #5 starting
October 16th until November 12th 2017 included. The remainder of the pool remains accessible.
Additional F&B options will be offered around the open half of the pool.
Phase 2:
Pool maintenance will take place from building #5 up to the most southern end of the
pool starting November 13th until December 10th 2017 included. The remainder of the pool,
including the swim up bar, will remain accessible.

 

AMENITIES:
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Barber Shop (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Billiards
  • Business Services (+)
  • Cafe
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Handicap Services
  • Horseback Riding (nearby) (+)
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Public Internet Access (+)
  • Restaurant
  • Sauna
  • Security Guard
  • Spa Services (+)
  • Steam Room
  • Sun Deck
  • Sundry Shop (+)
  • Swim-Up Bar
  • Tennis Courts
  • Theater
  • VIP Rooms
  • Volleyball Court
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.6 / 5
Based on 19 reviews
from Claremont, Ca
Verified Traveler
Submitted on 10-31-2017
Would Return or Recommend: No
I am very unhappy with my stay at Sandos Caracol Eco resort and spa. It was the worst vacation ever. Initially I was placed into a dirty room with huge patches of black hair all over the floor. No toiletries, no slippers, no drinking water in my room. It took two trips to the front desk supervisor- - to correct these mistakes: they agreed to change room after a lot of effort from my side. My new room had a rotten smell for the next 7 days of my vacation-I was running air, using de-humidifier 24/... Read more
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from Frostburg, Md
Verified Traveler
Submitted on 07-05-2017
Would Return or Recommend: Yes
We have never stayed at an all-inclusive place before, but we have done a lot of eco-tourism. This resort tries to do a lot of eco-friendly practices and has a lot of natural areas, which was the main attraction for us. Pros: inclusion of nature and wildlife, trails, activities, natural beach, secondary pool very nice, water park a good option for younger kids, excellent shows, food good Cons: difficult to find your way around, certain restaurants are reserved for elite guests (not well expla... Read more
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from Parker , Colorado
Verified Traveler
Submitted on 06-03-2017
Would Return or Recommend: Yes
My family (wife and 4 sons) had an amazing time at Sandos Caracol. The food was good, the staff was exceptional and it was a good overall family environment. The beach was ok (due to how rocky it was) but the pool and water park area was real nice for us. We went to Xel Ha and had an amazing time - great family memories. We give our trip a 5 out of 5.
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from Houston, Tx
Verified Traveler
Submitted on 05-22-2017
Would Return or Recommend: Yes
I've been to Cancun/Playa Del Carmen a few time since 1994. I've stayed at a few differrant hotels as well, This hotel has so much to offer from the Mayan Ruins located on the Hotel grounds to its own water park hike and bike trails. The hotel staff was awesome and the entertainment spectacular. Being from Houston traveling to Cancun/Play Del Carmen is always super easy and convenient for me so I know I will be back. And yes I will definitely stay at Sandos Caracol Eco Resort. Great Price and... Read more
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from Kalispell, Montana
Verified Traveler
Submitted on 04-01-2017
Would Return or Recommend: Yes
The grounds were very nice and well kept. We loved the wildlife especially the monkeys. Our room was roomy and the beds were great. We turned off the AC and enjoyed our fan and the breeze coming in through the windows. The staff was very friendly and helpful. The food and drinks were not the greatest, but everything else made up for it.
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from Tucson , Az
Verified Traveler
Submitted on 03-13-2017
Would Return or Recommend: Yes
I give this resort an excellent review perfect for Fam and couples.
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from Watsonville, Ca
Verified Traveler
Submitted on 03-13-2017
Would Return or Recommend: Yes
Great pools, food and service! Love the beachfront location, and the exotic jungle that surrounds the back of the resort.
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from Alburnett, Iowa
Verified Traveler
Submitted on 02-22-2017
Would Return or Recommend: Yes
We loved the resort. Yes, it is spread out, but the trails through the Jungle Rain Forest were so awesome. Loved seeing monkeys and coaties every day, along with the peacocks, macaws, raccoons and the petting zoo animals. The Cenote was cool to swim and snorkle in. There are many tours that are available. We went on the spiritual journey with Moises and he was excellent! We heard rave reviews about the canoe but we didn't sign up. We loved the Mayan dogs and stopped and petted them dail... Read more
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from Lakewood, Colorado (CO)
Verified Traveler
Submitted on 12-03-2016
Would Return or Recommend: No
The hotel itself is nice with several choices of pools and even a mini farm. We did see several animals (a monkey, peacock, raccoons, etc.) and the beach was nice with several water activities available. Most employees were friendly, For dinner we reserved the Teppenyaki restaurant at 530pm.
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from
Verified Traveler
Submitted on 11-14-2016
Would Return or Recommend: No
After reading reviews I was terrified to go- I most likely will not return- not as luxurious as some all- inclusive I have been to- but my kiddos loved it (except the beach) Pros: Lots of wildlife and neat trails. Fun game room, Excursions, close Pool/ water park. Fun Workers pleasant - tips go a long way! Variety of food- something for everyone. Cons: Rocky beach. If your not "exclusive" you know it! No drink service on beach unless your "exclusive" Spread out and maps hard... Read more
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