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Platinum Yucatan Princess All Suites

Playa del Carmen, Mexico (PCM)

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Based on 4420 reviews
Luxury Only Adults Resort
Room & Rates

Classic Room

  • 1 double
    or
  • 1 king
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Classic Double Room

  • 1 king
    or
  • 1 queen
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Deluxe Room

  • 1 king
    or
  • 2 double
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Deluxe Double Room

  • 1 king
    or
  • 2 double
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the flat-screen TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Suite

  • 1 king
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Suite, 1 Bedroom

  • 1 king
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Platinum Yucatan Princess All Suites
Prolongacion 5ta Avenida<br/>Mz 20 Lote 006, Playa del Carmen, Mexico 77710

Based on 4420 reviews
from
Submitted on 02-08-2017
We arrived on Jan 24 2017 from their sister resort Grand Riviera . At first things weren't good but with the help of Jazmine at the front lobby's help things ended well . Jazmine is extremely patient and very helpful . We were there with our daughter and her husband whom had just got married at the Grand Riviera . We stayed in the Jacuzzi suites which were very modern and clean . We really enjoyed the pool just outside our building behind the Rodeo Grill . We had a quiet place to swim and sunta... Read more
from Grand Rapids, Michigan
Submitted on 02-08-2017
Very beautiful and clean resort. We have never had such good service at an all-inclusive before. Service was fast and always with a smile. We stayed on the quiet side of the resort which is right by the beach. A very short walk away will bring you to the adults only activity pool. We had an issue with our safe not opening and we went to the lobby to let them know about it and not even ten minutes later security was at our room and had it open. There was a good variety of food at the buffe... Read more
from
Submitted on 02-08-2017
I have been to this resort twice in the past year and am going back for a 3rd time in April. This place has great service and wonderful food choices. There are really nice restaurants you can go to each night or just enjoy the buffet...they are all amazing. The drinks are always available and great. The pool is so much fun and the staff work hard to keep you entertained with out being annoying. The swim up bars are my favorite! The staff is so nice and does a great job and greats you every... Read more
from Toronto, Canada
Submitted on 02-08-2017
By far, the absolute best resort I have ever stayed at for the food, room, facilities, decor and staff. ROOM - I would highly recommend saying in a swim up. It is both beautiful and convenient. Our room (which was the standard Deluxe King Bed) was amazing. Marble floors, double showers, modern decor/furniture and it was left spotless every day.... the best part NO BUGS!!! GROUNDS/FACILITIES/DECOR The architecture of the resort is modern and each restaurant has its own flare with COOL, UNI... Read more
Cleanliness
Service
Value
from Paris, France
Submitted on 02-08-2017
This is just your basic all-inclusive, even if they announced it as the VIP or Platinum section of this resort is not at the level of many other resorts in the Riviera. Rooms are ok, and the pools are also quite convenient since they go around almost all the rooms. But rest of amenities and service are poor. All the furniture smells of humidity. If you are coming for relax time, ask for a room not giving to the big pool because there's always super loud music. In terms of food, the Yucatá... Read more
from Kincardine, Ontario
Submitted on 02-06-2017
We were at the Yucatan Princees couples only resort. For two weeks in January 2017. We found the resort very clean and everyone working there always said Hello. The rooms are very bright and contemporary and clean. We over looked the main pool which was very nice. the pool bar service was excellent. Be prepared to walk the restaurants and the beach they are away from the main pool.
from Orangeville, Ontario
Submitted on 02-05-2017
Everything from small details to everything being spotless. This resort was awesome ! The entertainment team was amazing. The beach was great and the pools couldn't of been better. 100% will be going back to this resort !!
from Kitchener
Submitted on 02-05-2017
My husband and I travel at least once/year to the Caribbean and always stay in adults only hotels. We aren't super picky but we do expect quality for our money and most fall just a bit short. This place was amazing. We loved it and plan to return. We stayed on the Platinum side which was an upgrade. It is definitely quieter and closer to most of the restaurants. The room was spacious and clean. It is supposed to be bigger than the Luxury side and based on glancing in to rooms in that side, th... Read more
from St. Albert, Canada
Submitted on 02-05-2017
Nice resort but definitely not worth the money upgrading to platinum. Food was good. Didn't find the restaurants very impressive...ended up eating mostly at the buffet. Was surprised at how quiet it was. Rooms were big but a bit sparse... Not overly clean. Rooms very noisy. Can hear what's going on in rooms on either side of you and any and all noise in the halls, especially doors closing. Lots of traffic noise in buliding 3as it is right next to the road. We got moved to a room in building 2 wh... Read more
from St. John's, Canada
Submitted on 02-05-2017
This resort is beautiful with polite/professional staff but not a 5 star as rated. The beach is narrow and rocky with many solicitors. We didn't spend much time there as it wasn't appealing. When travelling south most people want a nice private beach. We enjoyed 2 of the 5 restaurants available. The others were flavorless and lacked quality. The cleanliness and friendly people made our trip excellent but we will not be returning to this resort. Mexico is a wondering place to vacation but we ... Read more
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