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3-Day Weekend Sale! DOUBLE CODES Details

Occidental at Xcaret Destination - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$223 $89
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,649 $859
Per Guest for 5 Nights
4.3/5 BookIt.com Guest Rating
Based on 76 reviews
Experience the ancient Mayan ruins and miles of lush tropical rain forest, along with premium comfort, attentive service, and upscale amenities.
Style: Exotic and Adventurous
Room & Rates
Deluxe Room - All-Inclusive - Occidental at Xcaret Destination - All-Inclusive  - 1

Deluxe Room - All-Inclusive

Starting from
$223 $89
Per Adult Nightly
Surrounded by beautiful gardens the deluxe rooms are spacious and offer a terrace or balcony. Rooms include a king size bed or two double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room mini-bar, safe-deposit box, iron and ironing board, hairdryer and bathroom with shower.   Size: 32m2 / 342 ft2. 
 
Maximum Occupancy: Four People (two adults and two children or three adults and one child)

Resort Credit $500 USD

You will receive up to $500 USD per room per stay in Resort Credit discounts.

Guests can apply discounts on the total value of the purchase from the following services:

  • 25% Off On: SPA & Room Upgrade
  • 15% Off On: Laundry Service, Wine, Cava or Champagne
  • 20% Off On: Romantic Dinner, Late Check-Out & Lobster in the Specialty Restaurants
Resort Credit discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017.
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Deluxe Concierge - All-Inclusive - Occidental at Xcaret Destination - All-Inclusive  - 3

Deluxe Concierge - All-Inclusive

Starting from
$253 $101
Per Adult Nightly
Surrounded by beautiful gardens the deluxe rooms are spacious and offer a terrace or balcony. Rooms include a king size bed or two double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room mini-bar, safe-deposit box, iron and ironing board, hairdryer and bathroom with shower. Size: 32m2 / 342 ft2. 
 
Maximum Occupancy: Four People (two adults and two children or three adults and one child)
  
Special Amenities:
  • Exclusive Concierge Service
  • Platter of Fruit Upon Arrival
  • Bottle of House Wine on Your Arrival
  • Premium Bath Amenities, Bathrobes and Slippers

Resort Credit $500 USD

You will receive up to $500 USD per room per stay in Resort Credit discounts.

Guests can apply discounts on the total value of the purchase from the following services:

  • 25% Off On: SPA & Room Upgrade
  • 15% Off On: Laundry Service, Wine, Cava or Champagne
  • 20% Off On: Romantic Dinner, Late Check-Out & Lobster in the Specialty Restaurants

Resort Credit discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017.

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Deluxe Room - Unlimited Xcaret Xperience - Occidental at Xcaret Destination - All-Inclusive  - 2

Deluxe Room - Unlimited Xcaret Xperience

Starting from
$283 $113
Per Adult Nightly

Surrounded by beautiful gardens the deluxe rooms are spacious and offer a terrace or balcony. Rooms include a king size bed or two double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room mini-bar, safe-deposit box, iron and ironing board, hairdryer and bathroom with shower.   Size: 32m2 / 342 ft2. 

Maximum Occupancy: Four People (two adults and two children or three adults and one child)

Resort Credit $500 USD

You will receive up to $500 USD per room per stay in Resort Credit discounts.

Guests can apply discounts on the total value of the purchase from the following services:

  • 25% Off On: SPA & Room Upgrade
  • 15% Off On: Laundry Service, Wine, Cava or Champagne
  • 20% Off On: Romantic Dinner, Late Check-Out & Lobster in the Specialty Restaurants

Resort Credit discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017.

 Package Benefits:

  • VIP Hotel Check-In with Mayan Welcome
  • In-Room Robes & Slippers During the Whole Stay
  • Bottle of Tequila and Fruit Plate in the Room
  • Complimentary Mini-Bar (daily refill)
  • All Day Unlimited Access and Multi-Entrance to Xcaret Park During the Whole Stay
  • 10% Off in Souvenirs Shopping Stores at Xcaret Park (restrictions might apply)
  • 30% Off 80-Minute “WAYAK” Special Mayan Massage (not combinable with other promotions)
  • $920 USD Resort Credit to be used Towards Extra Services at the Hotel and Xcaret Park

PLUS receive $920 USD in Resort & Park Discounts!

$500 RESORT CREDIT:

  • Two (2) $70 Vouchers Toward a Royal Level Room Upgrade, Subject to Availability
  • Two (2) $50 Vouchers toward Golf Course.
  • Four (4) $35 Vouchers for Spa Treatments (products or Beauty Salon services not included)
  • Two (2) $25 Vouchers for Use at Select Pueblo del Rio Shops
  • Two (2) $20 Vouchers Toward a Romantic Dinner
  • Three (3) $10 Vouchers Applicable to the Wine List (one voucher per bottle)
  • $420 DISCOUNTS IN TOURS & ACTIVITIES INSIDE THE PARKS**

FOR USE AT XCARET PARK:

  • Two (2) $10 Vouchers for the Sea Trek
  • Two (2) $10 Vouchers for the Sharks Interactive Adventure
  • Two (2) $10 Vouchers for the Stingray Encounter
  • Two (2) $10 Vouchers for the Sea Trek Stingray Encounter
  • Two (2) $10 Vouchers for the Dinner at Tlachco Xcaret Mexico Espectacular
  • Two (2) $10 Vouchers for the Temazcal purifying Experience
  • Two (2) $10 Vouchers for the Tour Scuba Family or Scuba Reef
  • Two (2) $10 Vouchers for Snorkel Tour

FOR USE AT XEL-HÁ PARK:

  • Two (2) $10 Vouchers for Dolphin Trek
  • Two (2) $10 Vouchers for Sea Trek
  • Two (2) $10 Vouchers for Scuba Caleta or Scuba Cenote
  • Two (2) $10 Vouchers for the Manatees Encounter
  • Two (2) $10 Vouchers for the Stingray Encounter

FOR TOURS:

  • Two (2) $35 Vouchers for Xel-Há / Tulum Tour
  • Two (2) $35 Vouchers for Xichén Clásico Tour
  • Two (2) $10 Vouchers for Xoximilco Tour
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Junior Suite - All-Inclusive - Occidental at Xcaret Destination - All-Inclusive  - 4

Junior Suite - All-Inclusive

Starting from
$293 $117
Per Adult Nightly
Exceptionally spacious, the Junior Suite includes a king size bed or two double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room mini-bar, safe-deposit box, iron and ironing board, hairdryer and bathroom with shower. Rooms also have a large living area with a sofa and a balcony or terrace, ideal for Guests to relax while enjoying the views of the resort’s tropical gardens. Size: 47m2/ 502ft2Max. 
 
Maximum Occupancy: Four People (two adults and two children or three adults and one child) 
 
Please note: These rooms are located on the corners of buildings; there are no connecting rooms in this category.

Resort Credit $500 USD

You will receive up to $500 USD per room per stay in Resort Credit discounts.
 
Guests can apply discounts on the total value of the purchase from the following services:
  •  25% Off On: SPA & Room Upgrade
  • 15% Off On: Laundry Service, Wine, Cava or Champagne
  • 20% Off On: Romantic Dinner, Late Check-Out & Lobster in the Specialty Restaurants
Resort Credit discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017.
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Junior Suite - Unlimited Xcaret Xperience - Occidental at Xcaret Destination - All-Inclusive  - 5

Junior Suite - Unlimited Xcaret Xperience

Starting from
$373 $149
Per Adult Nightly

Exceptionally spacious, the Junior Suite includes a king size bed or two double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room mini-bar, safe-deposit box, iron and ironing board, hairdryer and bathroom with shower. Rooms also have a large living area with a sofa and a balcony or terrace, ideal for Guests to relax while enjoying the views of the resort’s tropical gardens. Size: 47m2/ 502ft2Max. 

Maximum Occupancy: Four People (two adults and two children or three adults and one child)Please note: These rooms are located on the corners of buildings; there are no connecting rooms in this category.

Resort Credit $500 USD

You will receive up to $500 USD per room per stay in Resort Credit discounts.

Guests can apply discounts on the total value of the purchase from the following services: 

  • 25% Off On: SPA & Room Upgrade
  • 15% Off On: Laundry Service, Wine, Cava or Champagne
  • 20% Off On: Romantic Dinner, Late Check-Out & Lobster in the Specialty Restaurants

 Resort Credit discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017.

 Package Benefits:

  • VIP Hotel Check-In with Mayan Welcome
  • In-Room Robes & Slippers During the Whole Stay
  • Bottle of Tequila and Fruit Plate in the Room
  • Complimentary Mini-Bar (daily refill)
  • All Day Unlimited Access and Multi-Entrance to Xcaret Park During the Whole Stay
  • 10% Off in Souvenirs Shopping Stores at Xcaret Park (restrictions might apply)
  • 30% Off 80-Minute “WAYAK” Special Mayan Massage (not combinable with other promotions)
  • $920 USD Resort Credit to be used Towards Extra Services at the Hotel and Xcaret Park

PLUS receive $920 USD in Resort & Park Discounts!

$500 RESORT CREDIT

  • Two (2) $70 Vouchers Toward a Royal Level Room Upgrade (subject to availability)
  • Two (2) $50 Vouchers toward Golf Course
  • Four (4) $35 Vouchers for Spa Treatments (products or beauty salon services not included)
  • Two (2) $25 Vouchers for Use at Select Pueblo Del Rio Shops
  • Two (2) $20 Vouchers Toward a Romantic Dinner
  • Three (3) $10 Vouchers Applicable to the Wine List (one voucher per bottle)
  • $420 Discounts in Tours and Activities Inside the Parts

FOR USE AT XCARET PARK:

  • Two (2) $10 Vouchers for the Sea Trek
  • Two (2) $10 Vouchers for the Sharks Interactive Adventure
  • Two (2) $10 Vouchers for the Stingray Encounter
  • Two (2) $10 Vouchers for the Sea Trek Stingray Encounter
  • Two (2) $10 Vouchers for the Dinner at Tlachco Xcaret Mexico Espectacular
  • Two (2) $10 Vouchers for the Temazcal purifying Experience
  • Two (2) $10 Vouchers for the Tour Scuba Family or Scuba Reef
  • Two (2) $10 Vouchers for Snorkel Tour

FOR USE AT XEL-HÁ PARK:

  • Two (2) $10 Vouchers for Dolphin Trek
  • Two (2) $10 Vouchers for Sea Trek
  • Two (2) $10 Vouchers for Scuba Caleta or Scuba Cenote
  • Two (2) $10 Vouchers for the Manatees Encounter
  • Two (2) $10 Vouchers for the Stingray Encounter

FOR TOURS:

  • Two (2) $35 Vouchers for Xel-Há / Tulum Tour
  • Two (2) $35 Vouchers for Xichén Clásico Tour
  • Two (2) $10 Vouchers for Xoximilco Tour
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Royal Level Luxury - All Inclusive - Occidental at Xcaret Destination - All-Inclusive  - 7

Royal Level Luxury - All Inclusive

Starting from
$393 $157
Per Adult Nightly
Generously sized, Royal Level Luxury offers personalized service and upgraded amenities. This room category has been designed for you to enjoy a premium service. The bedroom has a King Size or Double beds with a large balcony or terrace.
 
Amenities: Private bathroom with shower and hot tub, air-conditioning with individual control, ceiling fan, two flat screen TVs, DVD player, Telephone, Electronic safety deposit box, iron and ironing board, plush bathrobes & slippers, hair dryer, VIP bath amenities, mini-bar replenished daily with water, soda and beer, coffee machine, radio alarm clock.  Size: 100m2/1076ft2.
 
• Private VIP Check-In and Check-Out
• Exclusive A La Carte Royal Level Restaurant
• VIP Bath Amenities
• Dedicated Concierge Service
• Exclusive Royal Level Pool and Whirlpool
• Nightly Turn-Down Service
• Room Service (7:30 A.M. - 10:00 P.M.)
• Wi-Fi Included and Exclusive Royal Level Lounge with Complimentary Internet and PC Stations (restrictions apply)
 
Resort Credit $500 USD
 
You will receive up to $500 USD per room per stay in Resort Credit discounts.
 
Guests can apply discounts on the total value of the purchase from the following services:
  • 25% Off On: SPA & Room Upgrade
  • 15% Off On: Laundry Service, Wine, Cava or Champagne
  • 20% Off On: Romantic Dinner, Late Check-Out & Lobster in the Specialty Restaurants
Resort Credit discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017.
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Royal Level Suite - All-Inclusive - Occidental at Xcaret Destination - All-Inclusive  - 6

Royal Level Suite - All-Inclusive

Starting from
$473 $189
Per Adult Nightly
Comfortable and inviting, the Royal Level Suites feature a separate living room with small dining area, private bedroom with balcony. Rooms have a king size or two double size beds. 
 
Exclusive Amenities Include: VIP check-in/check-out, welcome fruit platter & bottle of wine, exclusive Royal Level a la carte restaurant and bar serving premium liquors and snacks, exclusive Royal Level Solarium Deck with Bali beds and beverage service, exclusive Royal Level pool, VIP bath amenities, plush bathrobes & slippers, nightly turn down service, free room service from 7:30 AM - 10:00 PM, air conditioning with individual control, one flat screen TV, DVD player, mini-bar replenished daily with water, juice, soda, beer and snacks, coffee machine, electronic safety deposit box, radio alarm clock, Plush bathrobes & slippers and daytime assistance of Concierge for Spa appointments and tours & excursions. Size: 90m2/ 969ft2 
 
Maximum Occupancy: Four People (two adults and two children or three adults and one child)

Resort Credit $500 USD

You will receive up to $500 USD per room per stay in Resort Credit discounts.
 
Guests can apply discounts on the total value of the purchase from the following services:
  • 25% Off On: SPA & Room Upgrade
  • 15% Off On: Laundry Service, Wine, Cava or Champagne
  • 20% Off On: Romantic Dinner, Late Check-Out & Lobster in the Specialty Restaurants
Resort Credit discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017.
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Occidental at Xcaret Destination - All-Inclusive
Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 Solidaridad, Playa Del Carmen, Mexico 77710

Location

Located adjacent to world-famous eco-archeological Xcaret Park. The resort is only a few miles from the renowned town of Playa del Carmen, and about 50 miles south of Cancun International Airport. Experience the awe-inspiring sights of ancient native Mayan ruins and miles of lush tropical rain forest, along with premium comfort, attentive service, and upscale amenities.

Why Stay Here

  • TOP TEN Riviera Maya All-Inclusive Resort
  • TOP TEN Award Winning All-Inclusive Resort
  • 11 Restaurants and Ten Bars Including One Swim-Up Bar
  • 24 Hour All-Inclusive Resort 
  • $500 Resort Credit Included per Room per Stay
  • Five Swimming Pools
  • Nightly Entertainment and Daily Multilingual Activities Programs

Resort Details

Those with a relaxing vacation in mind, will find an oasis on the resort`s private secluded beach Occidental at Xcaret Destination boasts 11 International restaurants and ten bars to fit every mood and occasion, from a romantic dinner to a boisterous family meal.

Resort Credit $500 USD

You will receive up to $500 USD per room per stay on Resort Credit discounts.

Guests can apply discounts on the total value of the purchase from the following services:

  • 25% Off On: SPA & Room Upgrade
  • 15% Off On: Laundry Service, Wine, Cava or Champagne
  • 20% Off On: Romantic Dinner, Late Check-Out & Lobster in the Specialty Restaurants
Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017.

All-Inclusive Details

  • Unlimited Meals Including Breakfast, Lunch, Snacks and Dinner
  • A La Carte Specialty Restaurants Available
  • Unlimited Beverages Including Alcoholic 
    and Non-Alcoholic Beverages as Well as Wine by the Glass
  • 11 Restaurants and Ten Bars Including One Swim-Up Bar
  • Three Swimming Pools: One Natural Salt Water Pool for Adults Only and Two Huge Lagoon-Style Pools with Jacuzzi`s and Kids Pool
  • Nightly Entertainment and Daily Multilingual Activities Programs
  • Enhanced Beach with Bar and Beach Club
  • Beach Butler Service
  • Towel Service, Beach and Pool Chairs
  • Gym and Solarium
  • Two Paddle and Two Lighted Tennis Courts, Shuffleboard, Archery and Mini-Golf
  • Kids Club with Daily Activities Program, Ages 4-12
  • A Charge of $1, per Room per Night Must be Paid Upon Arrival

Accommodation Details

The hotel consists of 764 spacious and richly decorated rooms. All of the rooms and suites feature a telephone and data port connection, air conditioner, safety deposit box, satellite TV, hairdryer, iron/ironing board and a mini-bar that`s restocked every other day with water, sodas and beer. Handicap rooms also available.

Restaurants, Lounges & Bars

Wide Choice of Restaurants for your Dining Pleasure:
When you are ready to indulge in an incredible dining experience, the 11 restaurants offer a wide array of choices to please any palate. Try their signature margaritas at one of the ten bars scattered throughout the resort serving international brands of liquor. Guests can enjoy four a la carte dinners per week of stay, reservations required.

  • Le Buffet - Gourmet International Buffet Open for Breakfast, Lunch and Featuring Themed Cuisine for Dinner
  • Sonora Grill - Steak House Open for Dinner
  • Los Olivos - Mediterranean and Italian Cuisine Open for Dinner
  • La Hacienda - Gourmet Mexican Cuisine Open for Dinner
  • D`Oriental - Asian Cuisine Open for Dinner
  • El Pescador - A La Carte Fish Restaurant Open for Dinner
  • Club de Playa - International and Seafood Buffet
  • La Piazza - Pizzeria Open for Dinner
  • Pacos Tacos - Tacos and Mexican Appetizers Open for Dinner
  • El Lago - Snacks and Light Meals Open for Lunch
  • Kids Club - Buffet with Special Kid`s Menu
Please Note: All a la carte restaurants at the resort observe a dress code (men to wear long pants; no beachwear or sandals).

Warm Sunshine Making you Thirsty?
Quench your thirst at any of the 14 bars and lounges on the grounds of Occidental at Xcaret Destination. Two popular choices include the swim-up bar in the main pool, and the sports bar, however all enjoy serving exotic tropical cocktails and your favorite beverages. If you are too exhausted from all the fun to go out, enjoy relaxing in your room, where VIP amenities include a stocked mini-bar with drinks and snacks. Room service is available for Guests staying at the Royal Level.

For the Family

Unlimited Xcaret Xperience Plan:
This is an exclusive plan for Occidental at Xcaret Destination Guests only, applicable only to specific room types, which grants unlimited access to Xcaret eco-archaeological park, and the possibility to enjoy unique moments of fun, culture and tradition for the whole family; without a doubt it`s the best way of experiencing the comfort of a luxury hotel, immersed in the atmosphere of respect for nature and passion for Mexico of this world-renowned Park. Unlimited Xcaret Xperience offers exclusive benefits for Guests of Occidental At Xcaret Destination.

Occidental at Xcaret Destination is located adjacent to the eco-archeological natural wonder Xcaret Park. This magnificent resort future the Occidental Unlimited Xcaret Xperience*(UXX) package specially designed for its Guests. This packages offers unlimited access to the Xcaret park during the stay ($). Guests with reservations for the UXX package will enjoy over 40 exhibits and attractions at the world renowned eco-archaeological Xcaret Park. Enjoy unique moments of fun in the comfort of an all-inclusive resort while you immerse yourselves in the culture and traditions of Mexico.

Package Benefits:

  • VIP Hotel Check-In with Mayan Welcome
  • In-Room Robes & Slippers During the Whole Stay
  • Bottle of Tequila and Fruit Plate in the Room
  • Complimentary Mini-Bar (daily refill)
  • All Day Unlimited Access and Multi-Entrance to Xcaret Park During the Whole Stay
  • 10% Off in Souvenirs Shopping Stores at Xcaret Park (restrictions might apply)
  • 30% Off 80-Minute WAYAK Special Mayan Massage (not combinable with other promotions)
  • $920 USD Resort Credit to be used Towards Extra Services at the Hotel and Xcaret Park
  • Unlimited Access and Multi-Entrance All Day Long to Xcaret Park Facilities
  • Access at the Gran Tlachco Theater During the Greatest Presentation in Mexico: Xcaret Mexico Espectacular, a Celebration of Culture and History Featuring More Than 300 Artists

Weddings

Free Honeymoon Package: Special check-in at Guest service desk, floral decoration in-room upon arrival, continental breakfast in bed (one day of stay, to be arranged with Guest services), special recognition/announcement for couple during show by activities staff.

Note: Please request your honeymoon package at time of booking. Three nights stay minimum required. Honeymoon couple must present proof of marriage at the resort.

Entertainment & Activities

At Occidental at Xcaret Destination, you`ll be able to relax and enjoy two huge lake-shaped swimming pools with Jacuzzis, a gym, a solarium, two tennis and two paddle courts, archery, shuffleboard, mini-golf, and supervised kids activities. Many Guests opt take an unforgettable tour to the ancient Mayan ruins of Tulum or Chichen Itza.

Additional Amenities:

  • Spa Services (beauty salon and massages)
  • Car and Scooter Rental
  • Excursions to: Tulum, Coba, Chichen Itza, etc.
  • Golf Course Nearby
  • Business and Meeting Center (capacity of 1,800 people)
  • Wedding and Honeymoon Programs
  • 24-Hour Medical Attention
  • Babysitting
  • Laundry Service
  • Currency Exchange
  • Please Note These Amenities are Not Part of the All-Inclusive Plan

Nearby

At the eco-archeological Xcaret Park just steps from the Occidental at Xcaret Destination you can explore Mayan ruins, swim with dolphins, snorkel through underground caves, and observe hundreds of butterflies, tropical birds, jaguars and deer. Enjoy an incredible experience you will remember for a lifetime! Travelers with a taste for eco-touring and adventure can visit the adjacent park of Xcaret, where they can explore the remains of a Mayan village, snorkel through ancient caves and underwater gardens, swim with dolphins, or observe jaguars in their natural habitat, all only a short distance from the hotel property.

AMENITIES:
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beach Club
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Executive Floor
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Miniature Golf
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Public Internet Access (+)
  • Racquetball
  • Restaurant
  • Room Service (+)
  • Sauna
  • Secured Parking
  • Security Guard
  • Shopping (+)
  • Spa Services (+)
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • Tennis Courts
  • Theater
  • Valet Parking (+)
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.3 / 5
Based on 76 reviews
from Dnever, Colorado
Verified Traveler
Submitted on 05-23-2017
Would Return or Recommend: No
I travel to the Yucatan Coast about twice a year for at least a week. I don't understand how this resort has a 4 star rating unless this is ones first experience. My advice is if you can avoid Occidental at Xcaret. DO NOT STAY at this property. It is the ONLY resort that does not have beach access. My room was not ready upon arrival and after 2.5 hours of waiting luckily I was able to store my things in a friends room so I wasn't "homeless", both rooms stunk of urine and mold. I ... Read more
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Quality
Value
Cleanliness
Staff Efficiency
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from Atlanta , Ga
Verified Traveler
Submitted on 05-23-2017
Would Return or Recommend: Yes
Loved every min
Overall Experience
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Value
Cleanliness
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from Pataskala, Ohio
Verified Traveler
Submitted on 05-22-2017
Would Return or Recommend: Yes
Our room was exactly what we expected, clean and in a great location on thr property. The service of the staff..for the most part, ok..however, the property shuttle needs some help. Waiting 20 minutes is not accepable when you are in a bit of a rush. Resturants were awesome, did not have a bad experience in any of them. Loved being able to walk to Xecret and appreciated being able to enjoy the park on our terms and schedule. The staff at the Spa was by far the highlight for us. We both en... Read more
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from Socorro, Texas
Verified Traveler
Submitted on 05-21-2017
Would Return or Recommend: Yes
exelent service,exelent bar tenders, beautiful place , very good food,and service at the restaurants
Overall Experience
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Value
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from East Orange, New Jersey
Verified Traveler
Submitted on 05-16-2017
Would Return or Recommend: Yes
Absolutely lovely experience!
Overall Experience
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Value
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from Nazareth, Pa
Verified Traveler
Submitted on 05-08-2017
Would Return or Recommend: Yes
We went with another couple & had a blast. Such a different kind of vacation from your traditional beach/ocean . If your looking for the traditional this may not be for you. It is a beautiful resort jungle atmosphere lots of animals monkeys etc. Pool is huge, & is salt water. The part by the swim up bar could use some tile repair & cleaning. The rest was fine. The food is very good. The staff is wonderful. They do not hammer you for timeshares anymore. Great place for family's . Brin... Read more
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Value
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from Victoria, Bc
Verified Traveler
Submitted on 05-08-2017
Would Return or Recommend: Yes
Great resort. Our first time staying at an all-inclusive and loved it. Resort is tucked into the rainforest so lots of opportunity to see wildlife. Great beach - but little. Pool nice. Swim up bar. Food was good. Drinks strong and not watered down as some people had warned me about all inclusives. My only complaint about this resort is how noisy the housekeepers are in the morning. It was hard to sleep in with the noise outside in the hallway and up above when they were scraping furniture along ... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Providence , Rhode Island
Verified Traveler
Submitted on 05-07-2017
Would Return or Recommend: Yes
This resort was amazing made me and friends feel right at home. Staff was incredible and welcoming. We had the opportunity to meet the coco bongo staff. If your having second thoughts about partying in Mexico, don't ! employees from the coco bongo team usually walk around the resort to recruit people to an amazing night out. Transportation from and to is provided with a group of body guards, who also provide you with drinks, protection and a VIP service out of this world!! From the bell boys, fr... Read more
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Verified Traveler
Submitted on 05-05-2017
Would Return or Recommend: Yes
Very nice and friendly staff team thank you for making our vacation wonderful
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from Lake Dallas, Tx
Verified Traveler
Submitted on 05-02-2017
Would Return or Recommend: Yes
The resort itself was beautiful and had plenty of things to keep you entertained. food was great, bartenders awesome from day 1. We loved it and will definitely return if possible
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