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$200 OFF Flight + Hotel Packages!

HM Playa del Carmen

Cancun, Quintana Roo, Mexico (CUN)

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Based on 409 reviews
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Room & Rates
Standard Double Room

Standard Double Room

2 Double Beds
301-sq-foot (28-sq-meter) room with garden views

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room 1 King Bed

Standard Room 1 King Bed

1 King Bed
301-sq-foot (28-sq-meter) room with garden views

Free WiFi, a hair dryer, safe, and refrigerator
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Standard Single Room

Standard Single Room

1 Double Bed
301-sq-foot (28-sq-meter) room with garden views

Free WiFi, a hair dryer, safe, and refrigerator
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Junior Suite

Junior Suite

2 Double Beds
377-sq-foot (35-sq-meter) room, furnished balcony with city views

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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HM Playa del Carmen
Avenida Constituyentes 180 Entre calles 15 Norte y 20 Norte, Playa del Carmen, Mexico 77720

Rooms
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
You can enjoy a meal at a restaurant serving the guests of HM Playa del Carmen, or stop in at a snack bar/deli. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

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Know Before You Go

  • A resort fee is included in the total price displayed.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

  • Resort fee
The resort fee includes:
  • Breakfast
  • Pool access
  • Parking
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Fitness Facility
  • Free Breakfast
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 409 reviews
from Washington DC, District of Columbia
Submitted on 02-07-2017
We got everything we could want from a hotel and really a vacation from this boutique hotel. The main thing is the hotel is in a very safe location, very close to the beach and very close to the 5th avenue. Anyone who has been to Mexico at least once in their life is aware of how helpful and hardworking and caring the staff are at pretty much any establishment you visit, restaurant, hotel, bar, the people are so friendly, and this hotel was no exception, from the reception staff, the night secur... Read more
Rooms
Service
Value
from Manchester, United Kingdom
Submitted on 02-04-2017
All the staff at the hotel were excellent and nothing was too much trouble, Israel welcomed us each morning to our breakfast table and was so helpful and gave useful information on things to do nearby. He recommended a day trip to Tulum to see the Mayan ruins, we were so blown away by the beauty of the beaches we saw. The pool area was great and the sunbed were more like double beds and really comfortable. The weather was 28 degrees hot and sunny every day and a perfect January escape...we will... Read more
Rooms
Service
Value
from McAllen, Texas
Submitted on 02-01-2017
My husband and I spent the weekend in Playa del Carmen, we loved the installations, the pool area is a great space to take sunbaths while enjoying a cocktail made by the great bartenders Kevin and Raul (try the chelada with Sol beer). The rooms are spacious and with a very comfortable bed, the bathroom is huge! the rooms are decorated with a modern chic Mexican design. We got the breakfast included option, the dinning room is located in the second floor, you can enjoy breakfast inside or outdoor... Read more
Location
Rooms
Service
from Sarasota, Florida
Submitted on 01-26-2017
After a long journey we arrived late at night and the welcome of the evening staff was second to non. In the morning went to the beach and found a lovely clean beach with plenty of space to relax. Had a problem with ants in the room and the staff sorted out the problem within minutes. Drinks great and met a lot of nice folks during our 7 nights stay.
Cleanliness
Service
Value
from New York City, New York
Submitted on 01-26-2017
No better place to escape freezing nyc than playa del carmen, the food is amazing, the beaches are perfect, its sunny all day every day. Now i stayed at HM for the first time and had a great experience, the hotel was full but it did not feel packed. Its a close enough walk to 5th Ave although i recommend avoiding that area, its a tourist trap, youre better off going to the small local restaurants that are cheap and have amazing authentic food. This hotel has free parking, free wifi, free breakfa... Read more
Cleanliness
Rooms
Service
from Denia, Comunidad Valenciana, Spain
Submitted on 01-26-2017
The hotel has a really stunning pool area, and is in a great location for getting out and around Playa and the surrounding areas. Big comfy room, with big bathroom. The food is distinctly average, both the breakfasts and food ordered at the bar. Better to eat out!
Rooms
Service
Sleep Quality
from Ensenada, Mexico
Submitted on 01-26-2017
Great place to stay in Playa Del Carmen. Steps from all the action of town (without the noice). Close to the beach. Clean. Great service from all the staff, great bartenders and very nice pool. Would definitely stay again!
from Stroud
Submitted on 01-25-2017
We were very happy with the quality of the hotel. The room had everything we needed and was comfortable and tastefully furnished. It's really easy to get to the beach and the main town from here, all can be done on foot. Breakfast and bar snacks were very good. Happy hour and specials on snacks were great value and very tasty. Staff were helpful but not in your face. We stayed a week and were very happy with the resort and hotel. The pool and garden area small but beautifully arranged w... Read more
Rooms
Service
Sleep Quality
from London, England, United Kingdom
Submitted on 01-25-2017
Had a fabulous stay at this place. It really was a little oasis in the middle of the hustle and bustle of Playa. Amazing vibe as soon as you stepped foot in the place. Great location - everything walkable Room was so spacious and had lovely features in. Attention to detail! Staff were on point and very friendly. Big shout out to Israel - he was amazing! Breakfast was fantastic - plus food and drink at hotel was extremely reasonable Only thing was not being able to have guests up to your ... Read more
Cleanliness
Rooms
Service
from
Submitted on 01-21-2017
Location is best, near everything! And the hotel staff is so nice and friendly. Rooms are clean, unfortunately we didnt have balcony, which would have been nice. Our room had 2 medium size beds instead of 1 big. The water in the pool is quite cold, but its only refreshing. Maybe not the best option for families with little children, because the pool is also 1,50m deep all the way. But we enjoyed our stay and highly recommend this hotel. And the food in the breakfast and the pool bar is great!!
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