The Hotel is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.
Why Stay Here
Generations Riviera Maya, by Karisma is Mexicos premier all Suites, all Butler, all Gourmet, beachfront resort where couples, wedding parties and families savor a Gourmet Inclusive Experience, a vacation that fosters togetherness.
This 162 suite hotel, winner of the prestigious AAA Four Diamond Award and Winner of The Magellan Gold and Silver Award 2014, by Travel Weekly, stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites with butler service. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. Guests are invited to customize their Gourmet Inclusive Experience by completing a pre-arrival form online.
- TOP TEN Upscale All-Inclusive Resort
This 162 suite hotel stretches along a secluded beach, providing indulgences from gourmet cuisine, to swim-up suites with complete butler service. Families can relax knowing that their little ones are in the hands of the certified team of professional nannies.
Your All-Inclusive Plan Includes:
- Welcome Glass of Sparkling Wine for Adults and Smoothies for Kids
- Free Wi-Fi
- All Meals and Gourmet Bites
- All Domestic and International Alcoholic and Non-alcoholic Beverages
- 24-hour Room Service Including Family Style Options and Favorites from the Sister Resorts Most Popular Restaurants
- Beach and Pool Butler Service
- Use of Snorkeling Equipment
- Concierge and Vacation Planner Services
- Self-service Sunset Bar/Lounge from 5:00 P.M. - 11:00 P.M.
- Executive Lounge with Nanny and Butler
- Laundry Service - Five Pieces per Person 24-Hours Prior to Check-Out
- Access to Eco Kids for Your Children (4 - 12 Years Old)
- Nanny Service from 8:00 A.M. - 10:30 P.M. for Children (4 - 12 Years Old)
- Amenities for Babies Including a Stroller, Pack and Play, Baby Bottle Warmer, Baby Bottle Sterilizer, Baby Food, Baby Bathrobes, Baby Monitor, Baby Changing Table with Bathtub
- All Taxes and Gratuities
Generations Riviera Maya features 162 luxurious suites decorated in a forward looking style and divided into different categories. All accommodations are provided with deluxe amenities including 24 hour in room dining, oversized balcony or terrace, Jacuzzi for two, 47 smart TV, and iPod docking alarm clock. Additional room comforts include AC, bathrooms with double sinks, hair dryer, plush bathrobes, either one king or two double beds, safety deposit box, iron and ironing board, coffee maker, telephone, a vanity mirror and ample closet space. In room mini fridge customizable with beverage choices and sweet and savory snacks, plus kids favorites.
Guests traveling with children can take advantage of our Gourmet Inclusive baby amenities such as strollers, cribs, baby changing tables, monitors, baby bottle warmers, baby bathrobes and more. Enjoy the astonishing views of the turquoise Mexican Caribbean Sea from all our beachfront rooms.
Restaurants, Lounges & Bars
Gourmet Inclusive Restaurants:
- CHEF MARKET
GRAND CAF & DECK
The family restaurant on the block, CHEF MARKET serves breakfast and lunch. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea.
The options are endless, ranging from coffee and croissants, healthy options and a lavish food display with a la minute preparation and a rotisserie.
Gourmet Inclusive Service: Breakfast, brunch and lunch.
6:00 am 4:30 pm
MEDITERRANEAN RESTAURANT & LOUNGE
Grilling is the predominant technique of cooking in this venue; olive oil and fresh herbs are used in abundance to season the food. Proximity to the ocean provides access to fresh seafood in some of the preparations which range from flatbreads, Tza Tzihi, Kebabs, pastas, paella to name a few of the succulent dishes.
Take in the impressive Mediterranean dcor at Habb Lounge where you can enjoy a before and after dinner drink.
Gourmet Inclusive Service: 5:30 pm to 10:00 pm
PAN ASIAN CUISINE
Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all kind of food that guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after meal consomm.
Gourmet Inclusive Service: 5:30 pm to 10:00 pm
PALMS GOURMET TERRACE
CARIBBEAN MEXICAN CUISINE
Local and Caribbean specialties with an emphasis on authentic Mexican cuisine, spices and flavors. This seaside gourmet corner is a vibrant celebration of food, energy, music and beach life. Refreshing and unpretentious, Palms offers the true authentic flavors of Mexico and the Caribbean with a variety of cocktails.
Gourmet Inclusive Service: 11:30 am to 5:00 pm
WINE KITCHEN RESTAURANT & TASTING ROOM
The perfect combination: food, wine and great company.
Wine kitchen is a culinary endeavor serving preparations
from the various wine regions of the world.
Guests are invited to sit back and relax as the chefs do their magic.
Gourmet Inclusive Service: 6:00 pm to 10:00 pm
To enhance our unique dining experience, please comply with the following casual elegant dress code in all Gourmet Restaurants. Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals. Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals
GOURMET INCLUSIVE BARS
SWELL SWIM UP BAR & LOUNGE
Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full Gourmet Inclusive premium bar. Enjoy poolside waiters serving the refreshment of your liking.
Gourmet Inclusive Service: 9:00 am to 5:00 pm
SLING COCKTAIL BAR & LOUNGE
Second floor cocktail bar. Here we pour (sling) from the famous Singapore sling, tequila sling, you name it, we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling.
Gourmet Inclusive Service: 5:00 pm to 2:00 am
TAMARIND LOBBY LOUNGE *Coming soon
Surrounded by lush Mexican jungle, this lounge is the perfect place to unwind and mingle with flavored cocktails.All-Inclusive Room Service: Available for in-room dining 24 hours a day. Beverage service is available from the barefoot butler in your lazy river.
For the Family
Eko Kids Club
Generations Eko Kids Club offers supervised activities for children ages 4 to 12 years old. It offers the kids a fun and safe place to play and offers unique children`s experiences such as recycling materials for art projects to teach children about the environment while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more. Open 9:00am - 10:30pm. Children under 4 years old require adult supervision.
Baby Beach Lounge
Open throughout the day this special place was created with little ones in mind to provide a shady area to enjoy the beach. They will love the variety of things to do from climbing to sliding and beach toys. The children will be safely cared for by the certified nannies allowing parents to enjoy more adult oriented activities.
Complimentary Gourmet Honeymoon and Anniversary Package:
- Private Gourmet Four Course Romantic Candlelit Dinner on the Beach
- Beachfront Sky Massage 2 X 1 Offer
- Chilled Bottle of Champagne Delivered to Room upon Arrival
- One Night Anniversary Return Stay Voucher*
- Complimentary Use of Wi-Fi
- 15% Discount on Spa Services
- Romantically Decorated Suite with Rose Petals, Aroma Therapy and Candles
- Following Private Dinner
- Fresh Tropical Floral Arrangement in Room
- Chefs Special Gourmet Breakfast in Bed Morning after Dinner
- Complimentary When Booking a Five Night Stay or Longer in a Qualifying Category
- Valid in North America Market Only
- Copy of Marriage Certificate (or wedding invitation with wedding photo) Required at Check-In
- Package Can Be Reserved for Use up to 30 Days after Wedding Date for Honeymoons and 30 Days Before and after Wedding Date for Anniversaries
- Available for Purchase in Lower Categories for $750 usd per Couple
- One Massage Must Be Purchased to Receive One of Equal or Lesser Value Complimentary
- One Night Return Stay Voucher Valid for Future Stays of Five Nights or Longer, Non-transferable, Holidays Excluded and Must Be Used Within 395 Days of Check-Out Date
- Package Inclusions May Vary Without Previous Notice
- Not Combinable with Any Other Promotion Unless Otherwise Specified
- Only Available When Qualifying Category is Purchased
- Not Valid for Any Reservations Traveling with a Group or Wedding Party
We are the wedding specialist in Riviera Maya, with an on-site professional designer we are fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Beautiful and unique ceremony locations, including a beach front chapel. Our distinguished service was created to enhance the experience and allow the bride, groom, family and friends to have not just a day celebration, but a lifetime of memories.
A unique, exclusive and unprecedented wedding experience, this luxury venue offers a modern, contemporary space for chic, elegant weddings or celebratory events for up to 250 guests. With sweeping vistas of the Caribbean Ocean, contemporary white gazebo, romantically lit aisle, and its stone garden finish, this will certainly impress all that attend.
The spacious veranda terrace is located on the roof of the 5th. floor, features a BBQ Area, Full Bar service and breathtaking views . The area is available for weddings, private barbeques & cocktails.
\\\\\\\\\\\\\\\"La Capilla de los Milagros\\\\\\\\\\\\\\\"
Located right on the beach, host your ceremony in an inspiring chapel stylishly decorated however you choose. Catholic weddings in Mexico must take place in a chapel. Our Chapel, La Capilla de los Milagros holds up to 150 guests and is recognized by the Catholic Church and
Entertainment & Activities
EKO KIDS CLUB
Generations Eko Kids Club offers supervised activities for children ages 4 to 12 years old*. It offers kids a fun and safe place to play and with unique childrens experiences such as recycling materials for art projects to teach children about the environment while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more!
Open Sun & Mon: 9:00am - 5:00pm / 7:30pm - 11:00pm
Open Tue to Sat: 9:00am - 5:00pm / 7:30pm - 9:00pm
* Children under 4 years old require adult supervision
LITTLE EKO CHEFS PROGRAM
Little Eko Chefs is an unprecedented experience for our youngest guests to truly immerse themselves in the cultures of other foods, gain cooking skills for the future, and learn easy and delicious recipes as part of many memories theyll be taking home from their stays at Generations Riviera Maya.
Little Eko Chefs, is the first-of-its-kind program, incorporating historical and cultural facts, eco-friendly food basics, and hands-on cooking opportunities
Available in Eko Kids Club to all the resorts youngest guests each weekday from 3:00pm to 4:00pm
A place where families can gather to have fun. Features a pool table, living room area, a variety of books and board games.
Open daily: 9:00 am 10:00 pm
At Generations Riviera Maya guests can expect to enjoy the best in nightly entertainment including quality music, dancing and live local performances.
Located at El Dorado Royale, the 75,670.21 square feet greenhouse facility now provides produce not only for El Dorado Royale, but also for Karisma Hotels: El Dorado Spa Resorts, Generations Resorts & and Azul Hotels throughout the region.
The expansive greenhousethe first resort greenhouse in the regioncelebrated its first harvest in August 2009 produces a variety of organic vegetables and herbs, including cucumbers, bell peppers, chilies, basil, cilantro, and mint. The Products that are used for fumigation are from certified organic origins, these come from plants, leaves & seeds.
Plan your next group meeting or incentive trip with us.
The discover boundless beauty of the reef-lined beaches to the classic elegance of our grand Ballroom or unique function spaces. State-of-the-art facilities and the personalized service of our expert event team guarantee our guests a memorable experience. Contact: firstname.lastname@example.org
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply