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ENDS TONIGHT: Half-Price Sale Details

Family Concierge at Paradisus La Esmeralda All Suites - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$407 $244
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,379 $1,529
Per Guest for 5 Nights
Based on 6255 reviews
Experience this beach hotel with its promise of all-inclusive fun. This luxury resort on Playa del Carmen combines a spectacular Caribbean landscape w
Style: Luxurious, Family-Friendly Resort
Room & Rates

Family Concierge Junior Suite - Non refundable - All-Inclusive

Starting from
$407 $244
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: The signature Family Concierge suites feature personal service and luxuries right-sized for everyone in the family. The trained and experienced staff of attentive Family Concierges takes care of your every need. This spacious 517 sq. ft. guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the 151 sq. ft. private terrace. Garden or Pool View. Modern dark wood furnishings and luxurious dream beds are a part of the lush experience. The bathroom adds another touch of paradise where you can stand under a rainfall shower or go for a relaxing session in the deep hot tub. Relax on the sofa in the living area with a snack from the mini bar or call the 24-hour room service. Family Concierge Junior Suites feature one king or two double beds (on request upon check-in) and modern bathroom with hot tub and rain shower. Other features of the suite include 40-inch flat screen TV with cable, CD/DVD player, alarm clock with iPod dock, living area with sofa, private terrace with Jacuzzi, daily stocked mini bar, marble floors, Nespresso machine in the room, individually controlled air-conditioning, iron and ironing board and a safe deposit box.

Maximum Occupancy: 3 adults and 1 child OR 2 adults and 2 children
Hide room details

Family Concierge Junior Suite - All-Inclusive

Starting from
$441 $264
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: The signature Family Concierge suites feature personal service and luxuries right-sized for everyone in the family. The trained and experienced staff of attentive Family Concierges takes care of your every need. This spacious 517 sq. ft. guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the 151 sq. ft. private terrace. Garden or Pool View. Modern dark wood furnishings and luxurious dream beds are a part of the lush experience. The bathroom adds another touch of paradise where you can stand under a rainfall shower or go for a relaxing session in the deep hot tub. Relax on the sofa in the living area with a snack from the mini bar or call the 24-hour room service. Family Concierge Junior Suites feature one king or two double beds (on request upon check-in) and modern bathroom with hot tub and rain shower. Other features of the suite include 40-inch flat screen TV with cable, CD/DVD player, alarm clock with iPod dock, living area with sofa, private terrace with Jacuzzi, daily stocked mini bar, marble floors, Nespresso machine in the room, individually controlled air-conditioning, iron and ironing board and a safe deposit box.

Maximum Occupancy: 3 adults and 1 child OR 2 adults and 2 children
Hide room details

One Bedroom Suite Family Concierge - Non refundable - All-Inclusive

Starting from
$516 $310
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 646 sq. ft. one bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning area and garden or pool view, or pamper yourself in the deluxe bathroom with sensory hot tub and double rain showers. One Bedroom Suites Garden or Pool View features two double beds, separate living room area and kitchenette with dining area.
 
Other Features:
  • Two 40-inch flat screen TV with cable 
  • CD/DVD player
  • Alarm clock with iPod dock
  • Separate bedroom area
  • Living room with sofa
  • Kitchenette with dining room for six
  • Private terrace
  • Modern bathroom with sensory whirlpool tub and rain shower 
  • Marble floors
  • Daily stocked mini bar
  • Coffee maker
  • Individually controlled air-conditioning 
  • Iron and ironing board
  • Safe deposit box
Hide room details

One Bedroom Suite Family Concierge - All-Inclusive

Starting from
$544 $326
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 646 sq. ft. one bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning area and garden or pool view, or pamper yourself in the deluxe bathroom with sensory hot tub and double rain showers. One Bedroom Suites Garden or Pool View features two double beds, separate living room area and kitchenette with dining area.
 
Other Features:
  • Two 40-inch flat screen TV with cable 
  • CD/DVD player
  • Alarm clock with iPod dock
  • Separate bedroom area
  • Living room with sofa
  • Kitchenette with dining room for six
  • Private terrace
  • Modern bathroom with sensory whirlpool tub and rain shower 
  • Marble floors
  • Daily stocked mini bar
  • Coffee maker
  • Individually controlled air-conditioning 
  • Iron and ironing board
  • Safe deposit box
Hide room details

Family Concierge 1 Bedroom Master Suite - Non-Refundable

Starting from
$548 $329
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 893 sq ft pool view one-bedroom master suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 248 sq ft private terrace with tanning area, or pamper yourself in the deluxe bathroom with sensory tub and rain shower. One Bedroom Master Suites feature a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining room.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    Direct access to the swimming pool from the terrace
•    Two 40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Separate bedroom area
•    Living room with sofa
•    Kitchenette with dining room for six
•    Private terrace
•    Modern bathroom with sensory whirlpool tub and rain shower
•    Marble floors
•    Daily stocked mini bar
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

Family Concierge 1 Bedroom Master Suite

Starting from
$577 $346
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 893 sq ft pool view one-bedroom master suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 248 sq ft private terrace with tanning area, or pamper yourself in the deluxe bathroom with sensory tub and rain shower. One Bedroom Master Suites feature a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining room.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    Direct access to the swimming pool from the terrace
•    Two 40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Separate bedroom area
•    Living room with sofa
•    Kitchenette with dining room for six
•    Private terrace
•    Modern bathroom with sensory whirlpool tub and rain shower
•    Marble floors
•    Daily stocked mini bar
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

One Bedroom Suite Swim Up Family Concierge - Non refundable - All Inclusive

Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 646 sq ft one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq ft private terrace with tanning area and pool view, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites Pool View features a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining area.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Living area with sofa
•    Private terrace
•    Modern bathroom with sensory tub and rain shower
•    Daily stocked mini bar
•    Marble floors
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

One Bedroom Suite Swim Up Family Concierge - All Inclusive

Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 646 sq ft one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq ft private terrace with tanning area and pool view, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites Pool View features a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining area.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Living area with sofa
•    Private terrace
•    Modern bathroom with sensory tub and rain shower
•    Daily stocked mini bar
•    Marble floors
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

Family Concierge 1 Bedroom Master Suite Swim-Up

Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 893 sq ft pool view one-bedroom master suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 248 sq ft private terrace with tanning area, or pamper yourself in the deluxe bathroom with sensory tub and rain shower. One Bedroom Master Suites feature a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining room.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    Direct access to the swimming pool from the terrace
•    Two 40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Separate bedroom area
•    Living room with sofa
•    Kitchenette with dining room for six
•    Private terrace
•    Modern bathroom with sensory whirlpool tub and rain shower
•    Marble floors
•    Daily stocked mini bar
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

Family Concierge 1 Bedroom Master Suite Swim-Up - Non-Refundable

Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 893 sq ft pool view one-bedroom master suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 248 sq ft private terrace with tanning area, or pamper yourself in the deluxe bathroom with sensory tub and rain shower. One Bedroom Master Suites feature a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining room.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    Direct access to the swimming pool from the terrace
•    Two 40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Separate bedroom area
•    Living room with sofa
•    Kitchenette with dining room for six
•    Private terrace
•    Modern bathroom with sensory whirlpool tub and rain shower
•    Marble floors
•    Daily stocked mini bar
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details
Family Concierge at Paradisus La Esmeralda All Suites - All-Inclusive
5a Avenida Esquina Calle 112, Playa del Carmen, Mexico 77719

Location

Only 45 minutes from the international airport of Cancun, and near architectural gems such as Tulum, Chichen Itza and Cob, the resort offers the best adventures outside of the hotel.

Why Stay Here

Private Swimming Pools
Private Beach Area
Free Wi-Fi
24-Hour Room Service
Turndown Service With Milk And Cookies
Personalized Mini-Bar With Drinks And Snacks For Children
`Welcome` Beach Kit For Children From Paradisus
Video Game Consoles Available In The Room (On Request)
Activities Such As Fiesta Mexicana

Resort Details

Family Concierge at Paradisus La Esmeralda All-Inclusive has been hand-selected as one of the Top Ten All-Inclusive Family Vacation Resorts. A spectacular private bay is home to Family Concierge at Paradisus La Esmeralda, which as the name indicates is a paradise. Right on the water and surrounded by the protected mangroves, Family Concierge at Paradisus La Esmeralda is different from anything you have experienced before. Experience this beach hotel with its promise of all-inclusive fun. This luxury resort on Playa del Carmen combines a spectacular Caribbean landscape with first-class facilities such as the Family Concierge, treatments at the YHI Spa with a flexible design, equipped with avant-garde technology. For those in search of experiences a little bit closer to the hotel`s luxury, the hotel offers unforgettable international cuisine in 14 restaurants and 11 bars.


All-Inclusive Details

Family Concierge Experience Includes:

  • Private swimming pools and private beach area both with concierge service
  • Enrichment activities from daily life organized especially for your family (such as making sushi)
  • Complimentary cell phone during the stay, for continual contact with our attentive teams of concierges
  • Preferential bookings at la carte restaurants, YHI Spa, tennis courts and other activities
  • Free Wi-Fi + 24-hour room service
  • Elegant VIP hall with private check-in and check-out taking into account the children. Daily continental breakfast and snacks until 11:00pm
  • Turndown service with milk and cookies
  •  Personalized mini-bar with drinks and snacks for children
  • `Welcome` beach kit for children from Paradisus
  • Video game consoles available in the room on request
  • Activities such as Fiesta Mexicana
  • Personal tour of the complex
  • Personalized coffee service in the room
  • Ironing service (two garments per day, does not include delicate garments)
  • Shoe-shining (on request) and laundry pick-up
  • Personalized mini-bar in the room and ice refills
  • Fresh fruit, juice, drinks  and sunglasses cleaning service
  • Refreshing water spray bottle and cold aromatic towels
  • Press, magazines, books, board games and card games

Accommodation Details

The resort boasts of impeccably decorated, luxurious guestrooms with rain showers and immersion bathtubs that make this hotel a repeat destination for demanding customers.122 elegant suites with Family Concierge service. All guestrooms are equipped with a balcony or terrace for enjoying the tropical environment and letting the sun flood the room.

The Guests of Family Concierge will enjoy the exclusive use of the Family Concierge welcome lounge and the restaurant Hydro Grill, in addition to a private swimming pool and preferential booking at the restaurants and the YHI Spa. The youngest Guests will enjoy a special welcome full of surprises such as colorful and comfortable small furniture, juice, milk and snacks selected especially for them. Personalized service and luxury customized for each member of the family.

Restaurants, Lounges & Bars

International cuisine is the order of the day thanks to eleven restaurants and ten bars. Guests can try a new menu every night of the week, thanks to the incredible food service team who take pride in surpassing the needs, desires and passions of guests. Japanese, South American, Mexican and Mediterranean cuisine are some of the world`s most treasured culinary options and guests can find them all side by side at this heavenly resort in Playa del Carmen.

Restaurants for Family Concierge at Paradisus La Esmeralda
From a generous buffet breakfast to restaurants serving international cuisine, we guarantee that during your stay at Family Concierge at Paradisus La Esmeralda you will have exceptional culinary experiences. Food is something very special for us. It is another example of our service and an opportunity to improve your stay. Thanks to the 24-hour room service and our offering of restaurants, guests have options for each hour of the day and when they see what they find, it is sure to be what they want. As guests with Family Concierge at Paradisus La Esmeralda, you have access to Olio, a restaurant exclusively for Family Concierge, in addition to preferential booking in nine restaurants throughout Pardisus Playa del Carmen.


Olio Represents the crisp and exquisite unmistakable aroma of the natural presses olive, a Trattoria where you will enjoy traditional flavors, combined with an Italian ambiance creating a touch of sophistication. Open for lunch and dinner.


Naos - International dishes prepared at the moment and served buffet-style. International cuisine with a casual atmosphere. Open for breakfast, lunch and dinner. Resort casual dress code.


Vento - The Mediterranean serves as a source of inspiration to Vento. The restaurant`s atmosphere creates the ideal scenario for enjoying a light and fresh menu inspired in the Mediterranean. Eastern Mediterranean cuisine with an informal cafeteria atmosphere. (Turkey, Morocco, Greece, Lebanon) Open for dinner with a resort casual dress code.

Bana - This contemporary pan-Asian restaurant contributes an international element to the culinary experience at Paradisus. Located on a beautiful and relaxing Zen terrace, it is the perfect place for people who want to be in the center of everything. The Asian fusion menus include sushi served Western-style and Eastern-style. Asiatic fusion cuisine with an elegant atmosphere. Open for dinner with a resort casual dress code.


Mole - Experience the authentic, strong tastes and different versions of contemporary Mexican cuisine. Contemporary Mexican cuisine with a pleasant and upbeat atmosphere. Open for dinner with a resort casual dress code.

Gabi Club - Elegant and sophisticated, but casual and very close to the beach, you might just have found one of your favorite places to have a bite. A typical lunch menu of `tapas` awaits you. Open for lunch and dinner with a pleasant, upbeat atmosphere. Resort casual dress code.


The Market - An exquisite assortment of natural salads is the highlight of this Rodizio Grill, which is equipped with a wood-burning oven for pizzas and a captivating outdoor terrace; at night it becomes a snack bar. Open for lunch and dinner with a resort casual dress code.

Toji - A sake bar with a preference for mixology, the specialized mixologists create a surprising drink menu. Guest may enjoy the traditional sake warm and cold, together with teas and creative cocktails.


Gabi Club Bar - With reminiscences of international party destinations, the Gabi Club combines the luxurious and modern design of the hotel with the relaxed and immaculate charm of the beaches of Playa del Carmen. This bar/lounge is ideal for those who wish to relax outdoors, but in a refined atmosphere.

Blue Agave - Tequila-lovers, take note: you have found a place to call home. Tequila and mezcal are the house specialties in this Mexican holding bar of Mole and Vento restaurants. With a contemporary interpretation of Mexican cocktails, Blue Agave takes pride in its great offering of quality distilled spirits and creative riffs that incorporate them.


North Avenue Bar - You will find daytime events, music and cocktails at North Avenue Bar. The modern outdoor space offers a sophisticated backdrop and a carefully selected menu of marvelously prepared drinks.



Restaurants and Bars Only for Adults:

Fuego - A refined South American restaurant that serves modern Latin fusion dishes. Latin fusions and raw fish bar. Enjoy a private dining room or choose to sit on the terrace. Open for dinner with elegant resort dress code.


Passion By Martin Berasategui - The chef with six Michelin stars, Martn Berasategui brings his world-renown cuisine to Playa del Carmen. The restaurant is open to everyone, including people not staying at the hotel, and it offers the perfect retro-glamorous atmosphere for intimate conversations during long dinners ($). Open for dinner with an elegant resort dress code.


Hadar - This international buffet is a delight thanks to its sumptuous open kitchen and an area of fresh fruit juices squeezed in situ. Snacks and juices for breakfast with a casual atmosphere. Resort casual dress code.


South Avenue Bar - You will find daytime events, music and cocktails at South Avenue Bar. The modern outdoor space offers a sophisticated backdrop and a carefully selected menu of marvelously prepared drinks.


Red Lounge - The suggestive atmosphere is reflected to perfection in this modern lounge. Drinks after dinner are indispensable in this sensual atmosphere.


Pools & Spas

Private Swimming Pools

IMPORTANT INFORMATION


Paradisus Playa del Carmen will be performing maintenance works in its Family Concierge exclusive Olio restaurant. Therefore, the restaurant will be closed from March 31 April 2, 2017. For maximum comfort and satisfaction during this period, we have arranged the following services for our guests: breakfast service will be provided in The Market restaurant while lunch will be provided in a designated area in La Esmeralda pool. La Esmeraldas main pool where also the pirate ship pool is located will have bali beds reserved for the exclusive use of Family Concierge guests.


Based on 6255 reviews
from
Submitted on 02-09-2017
Wether you are going with your couple or with kids it doesn't matter this is the perfect hotel for you! 14 restaurants with amazing food and 16 bars with great drinks... only 5 minutes away from Playa del carmen, next to one of the best golf courses with complimentary green fees... what can I say... I will definitely return with my family soon!
from Parker, Colorado
Submitted on 02-08-2017
Couldn't have been happier with this resort. Beautiful, spacious rooms, comfortable beds, extremely friendly staff. The food was great! The buffet has so many different options to choose from. Themed restaurants were all very good. The pool area was huge and very nice. At times it was difficult to find open chairs, but if you arrive early enough in the day you are fine. The beach was okay. It was kind of rocky as you get out into the water. My kids occasionally complained of stepping on... Read more
Rooms
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Sleep Quality
from Asbury Park, New Jersey
Submitted on 02-08-2017
We stayed at the Paradisus Playa del Carmen for a work trip - about 60 people. Every single person had wonderful reviews of this resort. There's a kids part and adults only part so it's perfect for people of all ages. Customer service was top notch. The resort is clean and modern. The waiters and bartenders were super friendly and remembered all of our names. The food was great with plenty of restaurant choices, but make sure to grab a reservation if it starts to get busy so you don't miss out. ... Read more
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from
Submitted on 02-08-2017
We recently went to the Paradisus La Esmeralda. The service we received was wonderful. From our guest service contact Graciela who helped us get our reservations at the restaurants and spa, to the wonderful staff at the restaurants, pools, beach and spa. Very helpful and courteous throughout the hotel.
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from
Submitted on 02-08-2017
Just spent 5 days at the resort with may family. What an awesome place. The staff there was amazing and at every service level, the staff member went out of their way to make our stay incredible. Special shot out to Sergio at the swim up bar, Albert working Poolside and Ronaldo Richi at the bell hop desk! All of these guys went out of their way to make our stay awesome and really are an asset to the resort. The resort is well laid out and even when fully booked didn't feel crowded. The rest... Read more
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Sleep Quality
from Langley, Canada
Submitted on 02-05-2017
We are platinum members of the Melia Club and had 2, one-bedroom master suites. The rooms were top notch. The amenities were great. The employees were fantastic. The best service I've ever received. Everybody smiled and would go out of their way to ask if they could do anything for you. Special mentions go out to: 1. our butler Cezar, who treated us like his friend. 2. Danura, the best waitress in Olio who was so friendly and always remembered our names 3. the pool stud Israel 4. Dmitri - ... Read more
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Sleep Quality
from Washington DC, District of Columbia
Submitted on 02-04-2017
I am not a huge fan of all-inclusive resorts but I chose Paradisus for a girls trip I organized for my travel agency. And I want to go back! Pros: * Great decor and furniture in the public areas and rooms * Very high quality food and many choices for healthy options too * Excellent service from the entire staff * Pools everywhere * Perfect size, not too big that you walk 30 minutes or need to get a ride * Plenty of activities and daily night shows * Amazing spa * Participate with UNICEF to work... Read more
Cleanliness
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Sleep Quality
from Edwardsville, Illinois
Submitted on 02-04-2017
My husband and I vacationed with our three small children (ages 4, 5, and 8) along with my sister, her husband and two children (ages 5 and 7). The resort is beautifully maintained. We stayed in a swim out suite and did the family concierge. It was wonderful. Each day our butler did fun things for our kids, balloon animals, bubble baths, and the most fun, which they still talk about, a treasure hunt in the room! It was complete with a map, clues, and gold coin chocolate treasure! FOOD: T... Read more
Service
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Value
from Toronto, Canada
Submitted on 02-04-2017
Staff is very friendly, food is delicious, rooms are very clean, activities abound. If you want a luxury vacation that is perfect and you don't have to list a finger, look no further. You will not want to go home! Very accommodating, ask and you shall receive. We will be back again next year
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from Kansas City, Missouri
Submitted on 02-02-2017
I can not say enough about our stay here, we were very pleased with everything. Our check in was great, our room was just beautiful. You have a giant tub in the bathroom along with two rainfall shower heads in the shower, a hot tub on the balcony, which we did not use but once because we were on the pool view side, not very private, Ask for the garden side. Tons of restaurants to choose from, make sure you make reservations, Buffet has a theme every night. The Grill was our fave, it serve... Read more
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