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Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$176 $95
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,259 $629
Per Guest for 5 Nights
3.8/5 BookIt.com Guest Rating
Based on 72 reviews
Upscale, modern all-inclusive resort featuring nine restaurants, three pools, a world-class gym, and one of the largest spa facilities.
Style: Modern Upscale
Room & Rates
Deluxe Garden View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 1

Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Starting from
$176 $95
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (depending on ocean conditions)
  • Waiter Service on the Beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Superior Deluxe Garden View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 4

Superior Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Starting from
$182 $99
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (depending on ocean conditions)
  • Waiter Service on the Beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Special Amenities:
  • Private and Personalized Check-In
  • Personalized Welcome Letter From the General Manager
  • One Bottle of Red Wine Upon Arrival
  • Fruit Plate Upon Arrival
  • Fresh Beach Towels in the Room Upon Arrival
  • Daily Stocked Mini-Bar
  • 10% Discount on all Spa Treatments Only (not valid for products and not combinable with other specials or discounts)
  • One Complimentary Access to the Water Circuit of the Spa (per person per stay, not combinable)
  • Farewell Courtesy from Management
 
Room Amenities: One king bed or two double beds. This room features furnished a balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Superior Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 5

Superior Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive

Starting from
$189 $102
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (depending on ocean conditions)
  • Waiter Service on the Beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Special Amenities:
  • Private and Personalized Check-In
  • Personalized Welcome Letter From the General Manager
  • One Bottle of Red Wine Upon Arrival
  • Fruit Plate Upon Arrival
  • Fresh Beach Towels in the Room Upon Arrival
  • Daily Stocked Mini Bar
  • 15% Discount on all Spa Treatments Only (not valid for products and not combinable with other specials or discounts)
  • One Complimentary Access to the Water Circuit of the Spa (per person per stay, not combinable)
  • Farewell Courtesy from Management
Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Golden Deluxe Garden View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 2

Golden Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Starting from
$196 $106
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day buffet breakfast, buffet lunch, buffet or a la carte dinner 
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (depending on ocean conditions)
  • Waiter Service on the Beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Special Amenities:
  • Private and Personalized Check-In
  • Personalized Welcome Letter From the General Manager
  • One Bottle of Red Wine Upon Arrival
  • Fruit Plate Upon Arrival
  • Fresh Beach Towels in the Room Upon Arrival
  • Daily Stocked Mini Bar
  • 15% Discount on all Spa Treatments Only (not valid for products and not combinable with other specials or discounts)
  • One Complimentary Access to the Water Circuit of the Spa (per person per stay, not combinable)
  • Farewell Courtesy from Management
Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Golden Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 3

Golden Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive

Starting from
$203 $110
Per Adult Nightly
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (depending on ocean conditions)
  • Waiter Service on the Beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Special Amenities:
  • Private and Personalized Check-In
  • Personalized Welcome Letter From the General Manager
  • One Bottle of Red Wine Upon Arrival
  • Fruit Plate Upon Arrival
  • Fresh Beach Towels in the Room Upon Arrival
  • Daily Stocked Mini Bar
  • 15% Discount on all Spa Treatments Only (not valid for products and not combinable with other specials or discounts)
  • One Complimentary Access to the Water Circuit of the Spa (per person per stay, not combinable)
  • Farewell Courtesy from Management
Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive
Rancho El Porvenir, Carretera Federal Chetumal - Puerto Juarez Km. 300, Playa del Carmen, Mexico 77710

Location

This 4-star beachfront resort and spa is located in the Riviera Maya, only a 40 km drive from the International Airport. The entire family will love this resort, which is just minutes away from Playa del Carmen and the ferry dock to Cozumel. Blue Bay Grand Esmeralda is located in the diverse ecosystem of the Mayan Coastline. This area has a limestone formation and maritime grass as well as native mangrove trees throughout the property. The reefs are structures of formed corals attracted by the quiet and warm waters of the Caribbean where a diversity of fish, sea turtles, conch, lobsters and crabs have their habitats throughout the mangroves. The beach has formed and continues to accumulate sand thanks to the variety of plants which help to retain the sand and dunes.

Why Stay Here


  • 24-Hour All-Inclusive Services
  • Six Specialty a La Carte Restaurants
  • Modern Spa with Wide Selection of Services

Resort Details

Upscale, modern all-inclusive resort featuring nine restaurants, three pools with a total area of 9,022 ft, a world-class gym, and one of the largest spa facilities in the Riviera Maya with 8,200 ft! The property is very spacious and nature is continually respected in the design of this lovely resort. Deluxe Rooms and Superior Rooms with special amenities distributed in two three story buildings, each with an elevator. There are 986 spacious and luxurious rooms with dedicated concierge in each room block, elegantly furnished, well lit and finely decorated, with a terrace to relax and bask in a comfortable ambiance. All the rooms have high-tech amenities such as touch-tone entry and flat-screen TVs. Also standard are wide closets, mini-bar replenished throughout your stay, digital safety box, telephone, air conditioning, ceiling fan, coffee maker, iron and ironing board, alarm clock, internet access, comfortable bathrooms with bathtub and/or shower and hairdryer. Plus free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply.

All-Inclusive Details

Your All-Inclusive Plan Includes:

  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (depending on ocean conditions)
  • Waiter Service on the Beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All Gratuities Included

Accommodation Details

BlueBay Grand Esmeralda offers 979 deluxe air-conditioned rooms and superior rooms, spacious and handsomely decorated with an elegant hint of the old Mayan village with colorful tropical details, spread out in eight two and three story buildings.

All Deluxe Rooms include either one king bed or two double beds and a full bathroom. Also included is a mini bar with water, beer and soft drinks. Other features include a hair dryer, vanity mirror, air conditioning, digital safe, flat screen satellite TV with pay-per-view channels, telephone, fan, coffee machine, iron/ironing board, clock radio and alarm clock and a balcony or terrace.

All Superior rooms include a king bed or two double beds, full bathroom with hair dryer, vanity mirror, air conditioning, digital safe, mini-bar (with water, beer and soft drinks free of charge), flat screen TV, satellite TV, pay-per-view channels, telephone, fan, coffee machine, iron and ironing board, clock radio, alarm clock, and a living room that includes a sofa bed, dining area and an additional full bathroom. Suites with a balcony and outside Jacuzzi, located on the second and third floor. Suites with a terrace and direct access to an outdoor pool, located on the ground floor. Suites with a balcony or terrace, located on the second, third and fourth floor.

Electricity: 110 V (american electrical socket, european plugs require an adaptor)

Restaurants, Lounges & Bars

BlueBay Grand Esmeralda offers a wide selection of restaurants where you can taste the best meals. If you want to make a reservation in any of the specialty restaurants please feel free to contact the BlueBay Grand Esmeralda concierge service email at: concierge.esmeralda@bluebayresorts.com.

  • Festival RestaurantDinner buffet service with international and thematic dinners. Dress code is casual, reservations are not required.
  • Jaal-Ha Restaurant: International buffet open for breakfast and lunch. Located near the Beach. There is no dress code, reservations are not required.
  • Don Isi Restaurant: Mexican cuisine a la carte for dinner. Located in the specialty restaurants area. Dress code is casual elegance, reservations are not required.
  • Il cuore Di Rossi Restaurant: Serving a la carte Italian Cuisine. Located in the specialty restaurants area. Dress code is casual elegance, reservations are required.
  • Restaurant L Atelier: French show cooking cuisine, serving a la carte for dinner. Located in the specialty restaurants area. Dress code is casual elegance, reservations are required.
  • El Pescador Restaurant: Seafood a la carte specialties near the beach. Dress code is casual, reservations are required.
  • Steak House Restaurant: Fine steak cuts and other a la carte specialties, near the beach. Dress code is casual, reservations are required. 
  • Asian Restaurant: Oriental fusion food and other Asian a la carte specialties. Located behind the Spa and near the swimming pool. Dress code is casual elegance, reservations are required.
Dress Code Policy:

Casual: Bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Ladies must wear a bathing suit wrap or cover-up.
Casual Elegance: Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Bars and Lounges:
Enjoy your preferred drink in any of the resort lounges and bars, in the beach, in the swimming pool or in your own room... discover the exclusive 24-hour all-inclusive service.

Pools & Spas

The most modern and advanced facilities benefitting from a luxurious, modern environment. Both hotel guests and visitors will have the opportunity to relax and enjoy the many benefits of the water. The range offers a wide selection of services such as: hydrotherapy, facials, body treatments, therapies, packages and treatments, all designed to meet each and every one of your needs and above all to provide you with the results that you expect and deserve. Each service includes a broad explanation guided by professional therapists, to attain absolute well-being of the body, mind and spirit, where attention to detail and high quality of service are just some of the resort`s priorities. Enjoy the thermal bath circuit, Labyrinth of Sensations, consisting of footbath, active pool, vapor, sauna, Scottish shower, plunge pool, thermal pool and relaxation area.

Weddings

Weddings: Blue Bay Grand Esmeralda captures visitors with its soft sand beaches, top level attention and the lush natural environment that surrounds it. If this seems the perfect setting for your dream wedding, allow the experts to create an extraordinary event for your special day. Exchange vows in the gardens or right on the beach. Enjoy a great party in an elegant salon. Host an intimate rehearsal dinner on the pleasant shore of the Caribbean Sea. The versatile dining rooms and terraces can be adapted for celebrations of between two and three hundred people. The staff will guarantee you that every attraction, sound and flavor is carefully chosen to reflect your individuality. For information please contact the BookIt.com groups department at groups@bookit.com.

Free Honeymoon Package: One Bottle of domestic wine and one fruit basket in the room upon arrival at the resort. Please request Honeymoon Package at time of booking (marriage certificate or proof of marriage may be required at check-in).

AMENITIES:
  • 24 Hour Room Service (+)
  • 24 Hour Security
  • 24-Hour Front Desk
  • ATM Machine
  • Accessible Facilities
  • Accessible Rooms
  • Aerobics Instruction
  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Baggage Hold
  • Banquet Facility (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Bilingual Staff
  • Billiards
  • Boarding Pass Print-Out Available
  • Body Scrub (+)
  • Body Wrap (+)
  • Buffet Breakfast
  • Bus Parking
  • Business Services (+)
  • Car Rental Desk (+)
  • Childcare (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Classes
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Gazebo
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair dryer
  • Hairdresser/Barber (+)
  • Handicap Services
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Jacuzzi/Hot Tub
  • Kayaking / Rafting
  • Kiddie Pool
  • Kids Club
  • Lounge/Bar
  • Luggage Storage
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Outdoor Pool
  • Parking
  • Pool Area Bar
  • Poolside Bar
  • Properties with Word of Mouth Testimonials
  • Sauna (+)
  • Spa Services (+)
  • Steam Room (+)
  • Tennis Courts
  • Theater
  • Top 10 Hotel
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.8 / 5
Based on 72 reviews
from Crestview, Fl
Verified Traveler
Submitted on 11-12-2017
Would Return or Recommend: No
Large resort so prepare to walk, they do have carts but don't like to send them to you when you order one. One pool was out of action being renovated, lifts broke down often which when you are on the top floor was exhausting, they do have a mix of restaurants however only 2 are open per night so book the day prior to the night you wish to eat if not you will not get a spot. Spa was good however steam & sauna were out of order, they did allow us to use the VIP instead when we complained, mas... Read more
Overall Experience
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Value
Cleanliness
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from Kansas City, Mo
Verified Traveler
Submitted on 10-24-2017
Would Return or Recommend: Yes
Had a wonderful time. Everything was well laid out from the moment you arrive to the transportation to the hotel. Everyone was so helpful and friendly and the resort was awesome. I would definitely recommend this place and vacation package to a friend.
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from Findlay, Ohio
Verified Traveler
Submitted on 10-19-2017
Would Return or Recommend: Yes
Loved this resort! The employees are so friendly and eager to help. They kept our room so clean and stocked with towels, alcohol, fresh baskets of fruit and chocolate covered strawberries. The resort is clean and family friendly but also a good place to honeymoon. The food was delicious. We never had a bad meal but our favorite was the buffet for lunch and breakfast. The Italian restaurant was pretty special too. Go relax and enjoy. We will return in 2018. Btw we had a terrific room facing t... Read more
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Value
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from Newbury Park, Ca
Verified Traveler
Submitted on 10-16-2017
Would Return or Recommend: Yes
Oh my!! My husband and I had the most amazing time at this resort!! Everyone, i mean everyone was so nice and friendly. We will definitely be back and stay there, just will stay i a differnt part of the report. Was right next to all the plants and i want to see water.
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from Apollo Beach, Florida
Verified Traveler
Submitted on 10-02-2017
Would Return or Recommend: Yes
The resort was awesome, although it needed some upkeep done to the pool and some rooms. Watch out for the "Travel Club" because they try to lure you in and are rude if you have to cancel.
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from Smyrna, Tn
Verified Traveler
Submitted on 09-30-2017
Would Return or Recommend: Yes
I'll start out with saying that after reading some of the reviews we were a bit nervous for our trip. However, it was truly a wonderful and relaxing time for myself, husband and our best friends . From the moment we arrived we were waited on, greeted at every corner and well taken care of. I had read already that the beach wasn't the best but it sure wasn't the worst I've been to either. The huge pools are perfect for relaxing. Could one of them use a good tile fix? Sure, but then we'd be ... Read more
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from Revere, Ma
Verified Traveler
Submitted on 09-27-2017
Would Return or Recommend: No
This is the worst resort I have ever gone across after visiting Mexico 25 times ... website is a total lie and not sure where the pix came from but not from this place
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from Seattle , Wa
Verified Traveler
Submitted on 09-21-2017
Would Return or Recommend: No
Bluebay was a decent hotel for the price. All but one of our meals were amazing. You have to book dinner ahead of time, which was simple. Each room block has a concierge. You just ask and he books it for you. The resort was quite large. If you are not a fan of walking there is a trilly type thing that comes by every 15 minutes. We personally loved all the walking it helped keep those vacation pounds off. Plus there is a ton of wild life we wouldn't if seen if we had nit wslked. Monkeys, Deer, bo... Read more
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from Oak Hills, Ca
Verified Traveler
Submitted on 09-19-2017
Would Return or Recommend: Yes
This was a pretty cool hotel to stay at. Only downfall is that the beach was pretty nasty (the water, not the sand). Not sure if it was turned up because of the storms or if it was just a bad place in the water. Parasailing and everything right there for you on the beach. AMAZING views. Didn't run into one bad employee. All were very sweet and always friendly. Food was great at the Oriental restaurant. Breakfast seemed to be hit or miss. Overall, a great vacation. If you use any of the travel co... Read more
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from Miami, Fl
Verified Traveler
Submitted on 09-18-2017
Would Return or Recommend: Yes
my stay at the hotel was very good
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