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Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$146 $85
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,379 $779
Per Guest for 5 Nights
4.1/5 BookIt.com Guest Rating
Based on 36 reviews
Upscale, modern all-inclusive resort featuring nine restaurants, three pools, a world-class gym, and one of the largest spa facilities.
Style: Modern Upscale
Room & Rates
Deluxe Garden View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 1

Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Starting from
$146 $85
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (Buffet Breakfast, Buffet Lunch, Buffet or A La Carte Dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (Depending on Ocean Conditions)
  • Waiter Service on the Beach
  • Kids Club (Nursery, Mini-Cafeteria, Video Game Room, Playground, Sports Activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.

Room Amenities: One King Bed or Two Double Beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Superior Deluxe Garden View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 4

Superior Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Starting from
$153 $89
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (Buffet Breakfast, Buffet Lunch, Buffet or A La Carte Dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (Depending on Ocean Conditions)
  • Waiter Service on the Beach
  • Kids Club (Nursery, Mini-Cafeteria, Video Game Room, Playground, Sports Activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Special Amenities:
  • Private and Personalized Check-In
  • Personalized Welcome Letter From the General Manager
  • One Bottle of Red Wine Upon Arrival
  • Fruit Plate Upon Arrival
  • Fresh Beach Towels in the Room Upon Arrival
  • Daily Stocked Mini-Bar
  • 10% Discount on all Spa Treatments Only (Not Valid for Products and Not Combinable with Other Specials or Discounts)
  • One Complimentary Access to the Water Circuit of the Spa (Per Person Per Stay, Not Combinable)
  • Farewell Courtesy from Management
 
Room Amenities: One king bed or Two double beds. This room features furnished a balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Superior Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 5

Superior Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive

Starting from
$160 $93
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (Buffet Breakfast, Buffet Lunch, Buffet or A La Carte Dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (Depending on Ocean Conditions)
  • Waiter Service on the Beach
  • Kids Club (Nursery, Mini-Cafeteria, Video Game Room, Playground, Sports Activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Special Amenities:
  • Private and Personalized Check-In
  • Personalized Welcome Letter From the General Manager
  • One Bottle of Red Wine Upon Arrival
  • Fruit Plate Upon Arrival
  • Fresh Beach Towels in the Room Upon Arrival
  • Daily Stocked Mini Bar
  • 15% Discount on all Spa Treatments Only (Not Valid for Products and Not Combinable with Other Specials or Discounts)
  • One Complimentary Access to the Water Circuit of the Spa (Per Person Per Stay, Not Combinable)
  • Farewell Courtesy from Management
 
Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Golden Deluxe Garden View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 2

Golden Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Starting from
$166 $97
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (Buffet Breakfast, Buffet Lunch, Buffet or A La Carte Dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (Depending on Ocean Conditions)
  • Waiter Service on the Beach
  • Kids Club (Nursery, Mini-Cafeteria, Video Game Room, Playground, Sports Activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Special Amenities:
  • Private and Personalized Check-In
  • Personalized Welcome Letter From the General Manager
  • One Bottle of Red Wine Upon Arrival
  • Fruit Plate Upon Arrival
  • Fresh Beach Towels in the Room Upon Arrival
  • Daily Stocked Mini Bar
  • 15% Discount on all Spa Treatments Only (Not Valid for Products and Not Combinable with Other Specials or Discounts)
  • One Complimentary Access to the Water Circuit of the Spa (Per Person Per Stay, Not Combinable)
  • Farewell Courtesy from Management
Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Golden Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive - Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive - 3

Golden Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive

Starting from
$173 $101
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (Buffet Breakfast, Buffet Lunch, Buffet or A La Carte Dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (Depending on Ocean Conditions)
  • Waiter Service on the Beach
  • Kids Club (Nursery, Mini-Cafeteria, Video Game Room, Playground, Sports Activities)
  • Juniors Club
  • All Gratuities Included
  • Free Honeymoon Package: One Bottle of Domestic Wine and One Fruit Basket in the Room Upon Arrival at the Resort. Please Request Honeymoon Package at Time of Booking. Marriage Certificate or Proof of Marriage May be Required at Check-In.
Special Amenities:
  • Private and Personalized Check-In
  • Personalized Welcome Letter from the General Manager
  • One Bottle of Red Wine Upon Arrival
  • Fruit Plate Upon Arrival
  • Fresh Beach Towels in the Room Upon Arrival
  • Daily Stocked Mini Bar
  • 15% Discount on all Spa Treatments Only (Not Valid for Products and Not Combinable with Other Specials or Discounts)
  • One Complimentary Access to the Water Circuit of the Spa (Per Person Per Stay, Not Combinable)
  • Farewell Courtesy from Management
Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive
Rancho El Porvenir, Carretera Federal Chetumal - Puerto Juarez Km. 300, Playa del Carmen, Mexico 77710

Location

This 4-star beachfront resort and spa is located in the Riviera Maya, only a 40 km drive from the International Airport. The entire family will love this resort, which is just minutes away from Playa del Carmen and the ferry dock to Cozumel. Blue Bay Grand Esmeralda is located in the diverse ecosystem of the Mayan Coastline. This area has a limestone formation and maritime grass as well as native mangrove trees throughout the property. The reefs are structures of formed corals attracted by the quiet and warm waters of the Caribbean where a diversity of fish, sea turtles, conch, lobsters and crabs have their habitats throughout the mangroves. The beach has formed and continues to accumulate sand thanks to the variety of plants which help to retain the sand and dunes.

Why Stay Here

  • TOP TEN Riviera Maya All-Inclusive Resort
  • 24-Hour All-Inclusive Services
  • Six Specialty a La Carte Restaurants
  • Modern Spa w/ Wide Selection of Services

Resort Details

Upscale, modern all-inclusive resort featuring nine restaurants, three pools with a total area of 9,022 ft, a world-class gym, and one of the largest spa facilities in the Riviera Maya with 8,200ft! The property is very spacious and nature is continually respected in the design of this lovely resort. Deluxe Rooms and Superior Rooms with special amenities distributed in two three story buildings, each with an elevator. There are 986 spacious and luxurious rooms with dedicated concierge in each room block, elegantly furnished, well lit and finely decorated, with a terrace to relax and bask in a comfortable ambiance. All the rooms have high-tech amenities such as touch-tone entry and flat-screen TVs. Also standard are wide closets, mini-bar replenished throughout your stay, digital safety box, telephone, air conditioning, ceiling fan, coffee maker, iron and ironing board, alarm clock, internet access, comfortable bathrooms with bathtub and/or shower and hairdryer. Plus Free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply.

All-Inclusive Details

Your All-Inclusive Plan Includes:

  • Dedicated Concierge in Each Room Block
  • Unlimited Domestic and International Beverages: Beer, Soft Drinks, Wine, Cocktails and Bottled Water
  • Unlimited Dining at Six Specialty A La Carte Restaurants, All With Air-Conditioning
  • In-Room Mini-Bar
  • Free Wi-Fi in Lobby and Room Area Provided For One Device, For Two Devices or More, Extra Charges May Apply
  • All Meals and Snacks Included Every Day (Buffet Breakfast, Buffet Lunch, Buffet or A La Carte Dinner)
  • Waiter Service at the Pool
  • Water Sports: Windsurfing, Sailing and Kayaking (Depending on Ocean Conditions)
  • Waiter Service on the Beach
  • Kids Club (Nursery, Mini-Cafeteria, Video Game Room, Playground, Sports Activities)
  • Juniors Club
  • All Gratuities Included

Accommodation Details

BlueBay Grand Esmeralda offers 979 deluxe air-conditioned rooms and superior rooms, spacious and handsomely decorated with an elegant hint of the old Mayan village with colorful tropical details, spread out in eight two and three story buildings.

All Deluxe Rooms include either one king bed or two double beds and a full bathroom. Also included is a mini bar with water, beer and soft drinks. Other features include a hair dryer, vanity mirror, air conditioning, digital safe, flat screen satellite TV with pay-per-view channels, telephone, fan, coffee machine, iron/ironing board, clock radio and alarm clock and a balcony or terrace.

All Superior rooms include a king bed or two double beds, full bathroom with hair dryer, vanity mirror, air conditioning, digital safe, mini-bar (with water, beer and soft drinks free of charge), flat screen TV, satellite TV, pay-per-view channels, telephone, fan, coffee machine, iron and ironing board, clock radio, alarm clock, and a living room that includes a sofa bed, dining area and an additional full bathroom. Suites with a balcony and outside Jacuzzi, located on the 2nd and 3rd floor. Suites with a terrace and direct access to an outdoor pool, located on the ground floor. Suites with a balcony or terrace, located on the 2nd, 3rd and 4th floor.

Electricity: 110 V (American electrical socket, European plugs require an adaptor)

Restaurants, Lounges & Bars

BlueBay Grand Esmeralda offers a wide selection of restaurants where you can taste the best meals. If you want to make a reservation in any of the specialty restaurants please feel free to contact the BlueBay Grand Esmeralda concierge service email at: concierge.esmeralda@bluebayresorts.com.

  • Festival Restaurant - Dinner buffet service with international and thematic dinners. Dress code is casual, reservations are not required.
  • Jaal-Ha Restaurant - International buffet open for breakfast and lunch. Located near the Beach. There is no dress code, reservations are not required.
  • Don Isi Restaurant - Mexican cuisine a la carte for dinner. Located in the specialty restaurants area. Dress code is casual elegance, reservations are not required.
  • Il cuore Di Rossi Restaurant - Serving a la carte Italian Cuisine. Located in the specialty restaurants area. Dress code is casual elegance, reservations are required.
  • Restaurant L Atelier - French show cooking cuisine, serving a la carte for dinner. Located in the specialty restaurants area. Dress code is casual elegance, reservations are required.
  • El Pescador Restaurant - Seafood a la carte specialties near the beach. Dress code is casual, reservations are required.
  • Steak House Restaurant - Fine steak cuts and other a la carte specialties, near the beach. Dress code is casual, reservations are required. 
  • Asian Restaurant - Oriental fusion food and other Asian a la carte specialties. Located behind the Spa and near the swimming pool. Dress code is casual elegance, reservations are required.
Dress Code Policy:

Casual: Bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Ladies must wear a bathing suit wrap or cover-up.
Casual Elegance: Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Bars and Lounges:

Enjoy your preferred drink in any of the resort lounges and bars, in the beach, in the swimming pool or in your own room... discover the exclusive 24-hour all-inclusive service.

Pools & Spas

The most modern and advanced facilities benefiting from a luxurious, modern environment. Both hotel guests and visitors will have the opportunity to relax and enjoy the many benefits of the water. The range offers a wide selection of services such as: hydrotherapy, facials, body treatments, therapies, packages and treatments, all designed to meet each and every one of your needs and above all to provide you with the results that you expect and deserve. Each service includes a broad explanation guided by professional therapists, to attain absolute well-being of the body, mind and spirit, where attention to detail and high quality of service are just some of the resort`s priorities. Enjoy the thermal bath circuit, Labyrinth of Sensations, consisting of footbath, active pool, vapor, sauna, Scottish shower, plunge pool, thermal pool and relaxation area.

Weddings

Weddings: Blue Bay Grand Esmeralda captures visitors with its soft sand beaches, top level attention and the lush natural environment that surrounds it. If this seems the perfect setting for your dream wedding, allow the experts to create an extraordinary event for your special day. Exchange vows in the gardens or right on the beach. Enjoy a great party in an elegant salon. Host an intimate rehearsal dinner on the pleasant shore of the Caribbean Sea. The versatile dining rooms and terraces can be adapted for celebrations of between two and three hundred people. The staff will guarantee you that every attraction, sound and flavor is carefully chosen to reflect your individuality. For information please contact the BookIt.com groups department at groups@bookit.com.

Free Honeymoon Package: One Bottle of domestic wine and one fruit basket in the room upon arrival at the resort. Please request Honeymoon Package at time of booking (marriage certificate or proof of marriage may be required at check-in).

AMENITIES:
  • 24 Hour Room Service (+)
  • 24 Hour Security
  • 24-Hour Front Desk
  • ATM Machine
  • Accessible Facilities
  • Accessible Rooms
  • Aerobics Instruction
  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Baggage Hold
  • Banquet Facility (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Bilingual Staff
  • Billiards
  • Boarding Pass Print-Out Available
  • Body Scrub (+)
  • Body Wrap (+)
  • Buffet Breakfast
  • Bus Parking
  • Business Services (+)
  • Car Rental Desk (+)
  • Childcare (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Classes
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Gazebo
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair dryer
  • Hairdresser/Barber (+)
  • Handicap Services
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Jacuzzi/Hot Tub
  • Kayaking / Rafting
  • Kiddie Pool
  • Kids Club
  • Lounge/Bar
  • Luggage Storage
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Outdoor Pool
  • Parking
  • Pool Area Bar
  • Poolside Bar
  • Properties with Word of Mouth Testimonials
  • Sauna (+)
  • Spa Services (+)
  • Steam Room (+)
  • Tennis Courts
  • Theater
  • Top 10 Hotel
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.1 / 5
Based on 36 reviews
from
Verified Traveler
Submitted on 05-17-2017
Would Return or Recommend: Yes
We just got back this past Friday. This was out 1st time ever going to Mexico and also our 1st time doing the all inclusive. I must say we had an absolute blast. The service at this resort was impeccable, everyone was so accommodating. We found the food to be wonderful and the atmosphere was awesome. I would definitely return and will absolutely recommend to anyone.
Overall Experience
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from Muskegon, Mi
Verified Traveler
Submitted on 05-10-2017
Would Return or Recommend: Yes
The hotel it's self is beautiful. We stayed May 1-May 6 2017. I'll start with the rooms.... We had a partial Ocean view package that "included" VIP check in with fruit and wine. No VIP check when we arrived as well as they had no idea why Bookit website stated they offered a fruit and bottle of wine with any check in. Okay we're at an all inclusive we don't need those items. We get to our "partial"ocean view room. The room was nice with a large king bed however for the ocean ... Read more
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from
Verified Traveler
Submitted on 04-18-2017
Would Return or Recommend: Yes
I love everything about this place. The staff are absolutely amazing and helpful, it is a nice place to stay. The animaci team are fun and creative, the bartender at the beach and the car driver are such an amazing people. I really recommend this place.
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from Philadelphia, Pa
Verified Traveler
Submitted on 04-17-2017
Would Return or Recommend: No
This resort was nice but the room that I stayed was not cleaned well. The shower most importantly. I also wished that there was more music.
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from Marina, Ca
Verified Traveler
Submitted on 04-11-2017
Would Return or Recommend: No
The staff here was wonderful in every way. Attentive, genuine and extremely accommodating. The food was so/so, but we mostly ate at the buffet, we didn't have time to make reservations every night. If I could make a suggestion about the housekeeping carts...is there a way to make them quieter throughout the hallways? Great location, poor wifi.
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from Odessa, Texas
Verified Traveler
Submitted on 03-30-2017
Would Return or Recommend: Yes
The location was absolutely amazing. Food was great. We tried every a la carte restaurant with the exception of the Mexican food. Our favorite was the French and Oriental. They were in the same building but served on every other day. The Maitre` D , Gabriel, was absolutely amazing!! Our waiter, at the steak restaurant was pretty awesome as well! We were not very impressed with the seafood or Italian. Maybe if we had eaten it first before the other ones they would have been better. Hard not to co... Read more
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from New York , New York
Verified Traveler
Submitted on 03-26-2017
Would Return or Recommend: No
I did not appreciate being hounded by a salesman trying to sell me a membership in some type of vip club.
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from Sherwoodpark, Alberta
Verified Traveler
Submitted on 03-21-2017
Would Return or Recommend: No
Resort stated that flat screen TV's and ceiling fans, neither worked. Raccoons run wild on every floor of the resort. There is barely in hot water and no water pressure in the showers. The resort is badly maintained and all you can smell is raw sewage as the grass is watered with the sewer. The beach is not for swimming, it is gross. The golf cart service is very slow, so be prepared to walk a lot. This is the worst resort we have ever stayed at.
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from Belleville, Mi
Verified Traveler
Submitted on 03-21-2017
Would Return or Recommend: Yes
Great resort, had a great time.ground Good food, staff was wonderful.
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from
Verified Traveler
Submitted on 03-09-2017
Would Return or Recommend: No
The resort was beautiful, food was good, desserts had no taste whatsoever, our room did not have hot water during the entire stay although we complained, housekeeping failed to provide face cloths during most of the stay. The 'drinks' were all made from syrups rather than any fresh fruit therefore tasting very cheap and far too sweet. The staff was excellent! the overall experience failed to impress us. We've been on many all inclusive vacations and this is not one worth noting. If they m... Read more
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