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City Express Playa del Carmen

Cancun, Quintana Roo, Mexico (CUN)

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Based on 406 reviews
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Room & Rates

Standard Room, 1 Queen Bed

1 Queen Bed
183-sq-foot (17-sq-meter) room with city views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Standard Room, 2 Double Beds

2 Double Beds
205-sq-foot (19-sq-meter) room with city views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Standard Room with Two Double Beds

2 Double Beds
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
205 sq feet (19 sq meters)

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Standard Room, 2 Full Beds

Standard Room, 2 Full Beds

2 Double Beds
226 sq feet (21 sq meters)

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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City Express Playa del Carmen
Avenida Balamkanche, Playacar Fase II, Playa del Carmen, Mexico 77710

Resort Details

The closest major airports to City Express Playa del Carmen are: Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20.6 km / 12.8 mi Cancun, Quintana Roo (CUN-Cancun Intl.) - 51.6 km / 32.1 mi The preferred airport for City Express Playa del Carmen is Cancun, Quintana Roo (CUN-Cancun Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
A complimentary full breakfast is included.
Know Before You Go Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.
Property Location A stay at City Express Playa del Carmen places you in the heart of Playa del Carmen, convenient to Playacar Golf Club and Yucatek Divers. This eco-friendly hotel is within close proximity of Playa del Carmen Maritime Terminal and Central Square. Rooms Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards. Amenities Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a television in a common area. The complimentary beach shuttle makes getting to the surf and sand a breeze. Dining A complimentary full breakfast is included. Business, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 406 reviews
from Queens, New York, United States
Submitted on 06-06-2017
This is a good hotel for a decent price. Our room was clean and the staff was friendly. We originally booked another bigger flashy hotel but checked out and came here, there was some sort of chemical smell in the room and it was just too noisy and crowded. This hotel is the complete opposite and more my style, it has a more quieter and simple feel to it , Service is good and best of all its not crowded or noisy. Bonus There are a few decent places to eat right outside the hotel.
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Submitted on 03-07-2017
We selected this hotel basically, because we were supposed to be the whole day out in tours near the Playa del Carmen Area. I strongly recommend this hotel for this purpose, you receive exactly what you need for your stay: breakfast is included, good parking area, a safe place, clean room & bathrooms, Excellent Customer Service, and GREAT price per night.
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from New York City, New York
Submitted on 03-03-2017
Good place to stay with great people there too help. Any questions were answered and all rooms were clean. Had a good amounts of food and choices for breakfast and a good pool area for time off for many people
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Submitted on 02-12-2017
You get what you pay...that means: rooms are a bit small, breackfast is a bit crowd (but good), no mini fridge in the rooms and ice machine in the other bulding. Pros: everybody is extra nice, close to the centre,nice swimming pool area, they dont stop cleaning (super pro!),good wifi and security 24?7.
from
Submitted on 11-30-2016
The bed was a little bit rough. Bfast offers decent options but if you arrive late the items are not refilled close to the time the breakfast closes so you have to stick to what they have.. Room smelled mildew but with the ac on the smell went away. The shower doesnt works properly. Is clogged. If you are not picky and just want a clean bed to sleep for a low price book here. It has a pool but i didn't used it.
from Scottsdale, Arizona
Submitted on 06-15-2016
I have stayed here on two separate occasions and both times the price was very reasonable, the service was great, the rooms were very clean and the place was quiet. The breakfast food is average at best. On my second stay I was in a room at the end of the hall on the 1st floor and never got hot water in the shower, no matter how long I ran the shower. I complained and the water was a bit warmer but never hot. I assume this is not a normal situation since I had hot water on my previous visit unle... Read more
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Submitted on 05-04-2016
My husband and I stayed at the city express on our first night in playa del carmen. It was exactly what I was looking for when booking our first night. We arrived on an early flight and drove down to playa del Carmen from cancun. We got to the hotel a little before 11am but check in was not until 3. Which was fine as we had plans to be gone all day anyways at xcaret. We got back to the hotel around 8pm and the checkin process was easy. Keys were already ready and the room was small but nice. Bed... Read more
from Plymouth Meeting, PA
Submitted on 03-31-2016
We stayed here for 2 nights in January 2016. My expectations were minimal, as this was an inexpensive hotel. It's along the lines of a Holiday Inn in the US. As others have mentioned, there is a lot of construction going on around the property. It was quiet when we were there, probably due to the holidays, but it was obvious that it was a construction zone. Our room was clean and quiet. Wifi worked, and tv was fine. No mini fridge in the room. Towels were limited-- glad we had some of our own b... Read more
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from Playa del Carmen
Submitted on 03-23-2016
This is a decent hotel if you are in Playa del Carmen on business or for a short visit. The rooms are clean and the location is easy to get to. The Pool is clean and comfortable and quiet. The wifi is very good and breakfast is simple, fresh and good.
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from Monterrey, Mexico
Submitted on 03-16-2016
I SEE THE PICTURE ABOVE WITH THE NICE POOL AND I GET ANGRY AGAIN... There were a lot of bad things: 1. the breakfast room was not available and we had to investigate where was the room they were providing the service ... there wasn't enough tables and the ones that were available were nasty and unclean. 2. the rooms were not clean and never put enough towels.. (even though we asked every day for it) one day we had to ask explicit to clean the mirror because it has hair all around the place. 3. ... Read more
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