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Grand Fiesta Americana Chapultepec

Mexico City, D.F., Mexico (MEX)

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Based on 734 reviews
With a stay at Grand Fiesta Americana Chapultepec in Mexico City (Polanco), you'll be minutes from Museo de Arte Moderno and Monumento a los Ninos He
Room & Rates

One Queen nonsmoking

2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

1 King Bed
377-sq-foot (35-sq-meter) soundproofed room with city and garden views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
377-sq-foot (35-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Double Room, 2 Double Beds, Park View

Deluxe Double Room, 2 Double Beds, Park View

2 Double Beds
377-sq-foot (35-sq-meter) soundproofed room with city and garden views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

2 Double Beds
377-sq-foot (35-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Grand Club King

Grand Club King

1 King Bed
377-sq-foot (35-sq-meter) room with city views

Executive Level - Executive Lounge access and continental breakfast
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV, premium, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Phone, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Grand Club 2 doubles

Grand Club 2 doubles

2 Double Beds
377-sq-foot (35-sq-meter) room with city views

Executive Level - Executive Lounge access and continental breakfast
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch LCD TV, premium, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Phone, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Grand Fiesta Americana Chapultepec
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, Mexico 11590

Resort Details

The closest major airports to Grand Fiesta Americana Chapultepec are: Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 9.9 km / 6.1 mi Toluca, Estado de Mexico (TLC-Toluca Intl.) - 42.3 km / 26.3 mi The preferred airport for Grand Fiesta Americana Chapultepec is Mexico City, Distrito Federal (MEX-Mexico City Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: MXN 284 for adults and MXN 150 for children (approximately) Valet parking fee: MXN 100 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Spa 19th is the place to be for relaxation, offering manicures and pedicures, aromatherapy, body treatments, massages and facials. Open Monday through Friday, from 6 AM to 11 PM and on weekends from 10 AM to 6 PM. Guests under 18 are not allowed in the spa. Advanced reservations required for spa treatments and massages.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 734 reviews
from Amsterdam, The Netherlands
Submitted on 02-09-2017
Good hotel, good location and great service. I was part of a larger group in the hotel attending a meeting and they were able to provide prompt service at check in/out. The staff in the Restaurant were very polite and extremely friendly. They would go out of their way to please their guests. The breakfast buffet consisted of great variety of exotic fruits, breads and their choices of eggs were terrific. Do try their omelets! And don't miss the fresh squeezed juices. I would go back for them!! J... Read more
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from
Submitted on 02-08-2017
I happened to book this hotel by mere chance. My regular was fully booked and this one was the closest to my work destination. And what a discovery! Spacious and bright rooms, big bathrooms, full of amenities, in perfect state of review. Very comfortable bed. The breakfasts are simply incredible, and meals are also great. Besides, we requested a late check-out and got it on the spot. This is my best recommendation so far in Mexico City. Only lacks maybe a bigger bar and lounge, but for a busy bu... Read more
from newdelhi
Submitted on 02-05-2017
Very nice hotel in a very nice part of Mexico City .. value for money. Fairly large rooms, spacious, clean.. comfortable beds and good choice of pillows. Excellent wifi and the breakfast has a large variety of food choices. Staff very courteous and pleasant and helpful. Right next door is La plancha Mexican restaurant.. superb food.. the best guacamole I've ever eaten.
from Miami, Florida
Submitted on 02-01-2017
I was in Mexico City for business. I usually stay in Santa Fe, but that week Santa Fe's hotels were all booked, so I booked this hotel instead. It wasn't too much trouble because I had to work in different offices all over DC for the 2 weeks I was there. Location wise, it is good if you need to go fro the hotel to opposite sides of the city every day. It is also pretty close from Polanco, so quick taxi rides to have dinner. The hotel is pretty old though. The rooms are dated, the decoration in... Read more
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from Orlando, Florida
Submitted on 01-29-2017
If you travel to Mexico City and want to stay in Chapultepec, you may want to consider staying in another hotel. In my opinion, the Grand Fiesta Chapultepec is overpriced compared to other hotels of their class. The hotel lacks style. No atmosphere. Also, the street where the hotel is located has a lot of traffic. Staff is very, very friendly.
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from Philadelphia, Pennsylvania
Submitted on 01-25-2017
We stayed here for 4 nights. It is worth getting the upgrade to the floors that have a continental breakfast included. The upgrade gives you a higher floor, breakfast in the morning (fresh fruit, pastries, eggs made to order, hot foods, juices, coffee and tea), coffee and tea in the afternoon, and the evenings you get wine and snacks. Often my husband and I were the only ones in the lounge. The rooms were clean and comfortable. No complaints and good location.
from Chihuahua, Mexico
Submitted on 01-10-2017
My room was excellent, 17th floor, with a great view to the Chapultepec park. I was there for an event for work staying 4 days. The hotel took good care of us since the check-in. Every detail was taken care of including special requests at some group members´ meals, delivering personalized messages at their arrival, upgrading the CEO´s room, etc. The food was excellent. I received only great compliments for booking the event here ..... Also the location is optimal, you can take walks to Reform... Read more
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from Chicago, Illinois
Submitted on 01-08-2017
My husband already reviewed the hotel, but I want to make the recommendation for those staying at the hotel who need laundry (wash/fold) or dry cleaning to use Tintoreria Y Lavanderia. The address is #32 Col Cuahtemoc. Phone: 55 22 1190 75. Generally a 36 hour turnaround. Super nice. No English, but you can work out the Spanish on paper with them if you are not conversant! Also a great kitchy restaurant (open air) on the same side of the street just a block before. To get there: walk past Starbu... Read more
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from
Submitted on 01-04-2017
We stayed here for 9 days (1 suite and 1 regular room) for our family of 5 in late December and early January for vacation and seeing a work colleague. The rooms were very clean (except a bit of mold in hidden areas of the bath -- but you would need to take a bath to see it!) Great beds, good gym. Our only main complaint is the hotel advertises a sauna, but charged to use it. And then the spa wanted to charge us for our kids to use it (in addition to the adults) after we had been quoted an inclu... Read more
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from Oakland, California
Submitted on 01-02-2017
We had five rooms in this hotel over the course of a week and felt very positive about the overall experience. The rooms were very large and tastefully decorated. The beds were extremely comfortable, with soft sheets and wonderful pillows. The Park view was lovely, though there was a bit of traffic noise on the lower floors. One room had totally fogged windows, so they moved that member of our group and also provided complementary service on the Club floor, which was very nice. There was a ... Read more
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