The Palms Resort Mazatlan
Mazatlan, Sinaloa, Mexico (MZT)
Room rates from:
Avg. Nightly Rate
Hotel + Flight from
WAS
WAS
Starting from:
Per Guest for 3 Nights
Based on 322 reviews
Our hotel guests love being in one of the most beautiful places on Earth, but there is more to Mazatlan than just gorgeous sandy beaches.
Style: Upscale, Beachfront Hotel
Room & Rates
Double Room - Room Only
Starting from
Avg. Nightly Rate
Feature our standard upscale amenities and two double beds, including four soft and firm pillows per bed. Freshly brewed coffee and 32" flat screen TV. These rooms have an extra large living space with 410 sqft as well as a private balcony or a terrace, amenities like free high speed Wi-Fi, mini fridge a desk and more. From every room you will have an amazing view of the Avenue. All rooms have safety box and free wireless Internet.
Hide room details
Double Room Ocean View - Room Only
Starting from
Avg. Nightly Rate
Feature our standard upscale amenities and two double beds, including four soft and firm pillows per bed. Freshly brewed coffee and 32" flat screen TV. These rooms have an extra large living space with 410 sqft as well as a private balcony or a terrace, amenities like free high-speed Wi-Fi, mini-fridge a desk and more. from every room you will have an amazing view of the palm garden, beach and ocean. Looking west you can be watching the sunset. All rooms have safety box and free wireless Internet.
Hide room details
The Palms Resort Mazatlan
Calzada Camaron Sabalo 696 Zona Dorada,
Mazatlan,
Mexico
82110
Location
Located on the beautiful beaches of Mazatlan, in front of the three islands in the Golden Zone, The Palms Resort of Mazatlan offers discerning guests all the best The Pearl of the Pacifica has to offer.
Why Stay Here
- Wi-Fi
- Pool Out Looking the Ocean
- Wedding Services
- Fine Dining
- Meeting/Banquet Space
Resort Details
The hotel Guests love being in one of the most beautiful places on Earth, but there is more to Mazatlan than just gorgeous sandy beaches. Why not take time to wander the charming streets of Old Mazatlan Stop in at the Museo de Arte, shop Plaza Machado or take the kids to Mexico s largest aquarium? Do a little island hopping with a trip to Stone Island or venture into the Sierra Madre Mountains to explore the colonial towns of El Quelite and La Noria.
You can combine business with pleasure when you choose the Mazatlan hotel for business meetings. The 24-Hour Business Center is an excellent office when you`re on vacation. The location on Camaron Sabalo makes it easy to get around the vibrant city of Mazatlan.
Accommodation Details
The Palms Resort of Mazatlan guest rooms combine the elements necessary to make the room a great place to work, rest and relax; pillows firm or soft, beds incredible comfortable with fresh bed lined where good nights are really GOOD.
Free Wireless Internet connection with no cost, functional and comfortable working spaces, 32inch televisions with cable, safe box, iron and iron board, coffee maker, mini fridge, hair dryer, and welcome amenity.
All the rooms are smoke free so they invite you to have a smoke on the balconies in the open air.
Restaurants, Lounges & Bars
- Las Islas - International and Mexican Cuisine. 7:00AM - 10:00PM
- Oasis - Mexican and International Cuisine. 12:00PM - 10:30PM
- Pool Bar - National and International Spirits. 10:30AM - 10:00PM
- Lobby Coffee Bar - Coffees From Around The World. 7:00AM - 3:00PM
Nearby
Why not take time to wander the charming streets of Old Mazatlan Stop in at the Museo de Arte, shop Plaza Machado or take the kids to Mexico s largest aquarium. Do a little island hopping with a trip to Stone Island or venture into the Sierra Madre Mountains to explore the colonial towns of El Quelite and La Noria.
AMENITIES:
- 24-Hour Front Desk
- Beachfront
- Business Services (+)
- Cafe
- Car Rental Desk
- Children's Program
- Coffee Shop
- Currency Exchange
- Dry Cleaning Service
- Elevator / Lift
- Fitness Facility
- Heated Pool
- Ice Machine
- Kids Club
- Laundry Services/Laundry Facility
- Lounge/Bar
- Non-Motorized Water Sports
- Ocean View
- Parking
- Poolside Bar
- Room Service
- Shopping
- Tennis Courts
- Valet Parking (+)
- Wake-Up Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
(*) = Free, some restrictions may apply
Based on 322 reviews 0
Be the first person to review this property!
The Palms Resort Mazatlan
On par
Steven S
from Kirkland, WA
Submitted on 01-15-2017
First off, you have to realize where you are. It's not Hawaii and there are no super upscale hotels here. Everything about this place is pretty average and on a whole it's a great value. The food and drinks are cheap. I got a 90 minute massage for $35usd. I had a good stay and paid $55 a night.
The only thing I would say is that I was unable to take a proper shower. The water is at best luke warm at it's hottest. It's cold for a shower unless you just got out of the ocean. I called about it and...
First off, you have to realize where you are. It's not Hawaii and there are no super upscale hotels here. Everything about this place is pretty average and on a whole it's a great value. The food and drinks are cheap. I got a 90 minute massage for $35usd. I had a good stay and paid $55 a night.
The only thing I would say is that I was unable to take a proper shower. The water is at best luke warm at it's hottest. It's cold for a shower unless you just got out of the ocean. I called about it and they had a maintenance guy come and awkwardly run the water until I said it was okay. It wasn't okay.
There is quite a bit of noise at night. Part of it is inconsiderate guests, some of it is just locals playing loud music as they drive outside. Last night I woke up probably half a dozen times due to noise and I usually sleep right through things. I would imagine most of the resorts here have this exact problem though, so I wouldn't avoid here because of that. I was here on a weekend, that might have played a role in it.
The room itself was very clean. The internet worked fine. The pool was very nice to sit at. Gorgeous sunsets.
My next visit I might try another resort. It's possible I might just end up at this resort again though, overall it's been a solid stay.
Read more
| Cleanliness |
|
| Location |
|
| Service |
|
The Palms Resort Mazatlan
Casual
Crystal E
from
Submitted on 01-07-2017
The hotel was lovely,clean,elegant,perfect, good service and the environment was safe and peaceful. The food was very good. The view to the back of the hotel was 5stars and to the front had a great view. But the convenience store located on the first floor was a little pricey, that was the only issue. My kids enjoyed the time at the pool all the time and I did too.
The Palms Resort Mazatlan
Great value hotel
David B
from Monterrey, Mexico
Submitted on 12-15-2016
I basically guided my choice of this hotel by the price amd great previous review it had.
But I surprised myself, they have a great service, a beautiful hotel, and the greatest location.
You could definitely enjoy your stay. You could probably find a more modern option and probably classier, but it will come with a price in this city, so if you're in a budget but still want a great vacaction or weekend, I believe this is a very nice hotel.
The hotel wasn't too crowded, granted it was in Novem...
I basically guided my choice of this hotel by the price amd great previous review it had.
But I surprised myself, they have a great service, a beautiful hotel, and the greatest location.
You could definitely enjoy your stay. You could probably find a more modern option and probably classier, but it will come with a price in this city, so if you're in a budget but still want a great vacaction or weekend, I believe this is a very nice hotel.
The hotel wasn't too crowded, granted it was in November my visit, so I expect it to be much more crowded on vacation season. The restaurant was very nice, and the meals were also cheap.
The beach is comparable with Cid, and they have a great bar outside. The swimming pool is in great conditions.
Transportation from this hotel was great with Uber, take in consideration the other Taxis are expensive.
Read more
The Palms Resort Mazatlan
Would Return Gladly
Tom655
from McHenry, Illinois
Submitted on 11-23-2016
We recently spent two weeks at the Palms Resort. Overall it was a very nice vacation with some exceptions. This accounts for the four star rather than five star review.
First off the front desk staff was AMAZING. These ladies did all that they could to make our trip enjoyable. Francia, Fabiola, Daniela and Rachel were more than
accommodating and very helpful in our room search process. Thank You Very Much. Ramiro the Bellman was also very helpful with our bags and also local directions.
The room...
We recently spent two weeks at the Palms Resort. Overall it was a very nice vacation with some exceptions. This accounts for the four star rather than five star review.
First off the front desk staff was AMAZING. These ladies did all that they could to make our trip enjoyable. Francia, Fabiola, Daniela and Rachel were more than
accommodating and very helpful in our room search process. Thank You Very Much. Ramiro the Bellman was also very helpful with our bags and also local directions.
The room was comfortable and clean with a huge king sized bed that was comfortably firm. We were able to get some housewares to make it even more so.
The view from the sixth floor is amazing. Couldn't ask for better.
Wifi in the room was adequate unless the resort was full, then it got a little sketchy but still OK.
The pool area was nice and never overcrowded. The water got a little cloudy for a couple of days but came back slowly.
The water temp was perfect, and the ocean view from the infinity pool was awesome.
Now on to the negatives, we never saw a waiter by the pool for the first week unless we hunted him down.
The beach area on the sides of the resort were always full of litter. I understand this is a public beach but these areas are behind the line of the resort wall.
The garbage cans in the pool area were always full and staff would just walk by.
The weekend parties were often loud and that's OK. The problem was that the resort let them run way to long into the night.
Again public beach which the resort can't control, but a pool party until one o'clock in the morning is not acceptable.
We had a few breakfasts and lunches on the property and the food was good and well prepared.
We would most likely return. Very nice Resort with great staff. A few minor glitches that can probably be smoothed over in time.
The resort tended to fill up with locals on the weekend, during the week it was like a private pool.
If you try this Resort. ENJOY. Life could be worse.
Read more
| Cleanliness |
|
| Location |
|
| Service |
|
The Palms Resort Mazatlan
Never Again!
marcmartinovic
from Seattle, Washington
Submitted on 07-24-2016
I have gone to this place for number of years... and each year got worst.
Old, dirty, noisy and no consideration from management. Free Wi Fi not working in rooms or in the lobby, very very weak! Price is cheap but "you get what you pay for"
| Location |
|
| Rooms |
|
| Service |
|
The Palms Resort Mazatlan
Wonderful stay, hated to leave. . .
TrvlmavenCalifornia
from california
Submitted on 07-17-2016
Needed a stopover on drive from the US to Central Mexico--what a treat to find this lovely hotel/resort. We arrived much earlier than check-in, but the staff was so efficient that our luggage was stored, the truck parked and we were sipping margaritas and enjoying guacamole within minutes. Once we checked into our spacious room, we were off to enjoy the beautiful infinity pool. The sunset was amazing and we were happy to be able to enjoy dinner poolside in our beach wear. The food was amazing...
Needed a stopover on drive from the US to Central Mexico--what a treat to find this lovely hotel/resort. We arrived much earlier than check-in, but the staff was so efficient that our luggage was stored, the truck parked and we were sipping margaritas and enjoying guacamole within minutes. Once we checked into our spacious room, we were off to enjoy the beautiful infinity pool. The sunset was amazing and we were happy to be able to enjoy dinner poolside in our beach wear. The food was amazing--delicious variety of options plus, 2x1 happy hour served to you while you are IN the pool. Breakfast was also delicious. Room very comfortable, spacious with a balcony.
It was a pleasure to see so many happy families enjoying their vacation time.
Read more
| Location |
|
| Service |
|
| Sleep Quality |
|
The Palms Resort Mazatlan
Excellent, as Usual
csquare
from Phoenix, Az
Submitted on 06-08-2016
I visited for 5 days in late May, early June. Most everything is great at The Palms. Stayed mid-week to avoid the weekend crowds which is kind of the way I always do it now. Very quiet, no groups staying at the hotel which sometimes they can have because they have some convention rooms that can accommodate larger groups. Staff is excellent and very nice, everybody. Beds are hard, that is the main thing I'd like to see improved and their workout room is very small and has a few outdated bikes and...
I visited for 5 days in late May, early June. Most everything is great at The Palms. Stayed mid-week to avoid the weekend crowds which is kind of the way I always do it now. Very quiet, no groups staying at the hotel which sometimes they can have because they have some convention rooms that can accommodate larger groups. Staff is excellent and very nice, everybody. Beds are hard, that is the main thing I'd like to see improved and their workout room is very small and has a few outdated bikes and such. That could be improved too. The restaurant has ok food but you can't get any closer to the ocean than that! I have no desire to stay anywhere else in Mazatlan.
Read more
The Palms Resort Mazatlan
Excellent Deal
AnotherGringo
from Mexico City, Mexico
Submitted on 05-17-2016
For the money, this hotel is an excellent deal. The Hotel has a good location in the Zona Dorado. The rooms are big, real big, and very clean. The staff is very friendly and quite helpful. I rented 5 rooms for my group and nobody had any complaints. The only drawback is the small beach area, but we were there during the week and had no problem getting a palapa.
| Rooms |
|
| Service |
|
| Sleep Quality |
|
The Palms Resort Mazatlan
Total disappointment
dr90404
from Santa Monica, California
Submitted on 04-07-2016
Booked this hotel based off the great reviews. I wish I had paid closer attention the negative ones. Room is decent. Bed is small, hard and uncomfortable but I was able to overlook it. Had a balcony room on the 5th Fl. with a great view of the ocean. The staff is just okay. Some are nice and some seem miserable to be at work. The pool is nice but water is freezing. In order to get a drink you have to chase and flag down a waiter. On multiple occasions my husband asked for a bucket of beer, he wa...
Booked this hotel based off the great reviews. I wish I had paid closer attention the negative ones. Room is decent. Bed is small, hard and uncomfortable but I was able to overlook it. Had a balcony room on the 5th Fl. with a great view of the ocean. The staff is just okay. Some are nice and some seem miserable to be at work. The pool is nice but water is freezing. In order to get a drink you have to chase and flag down a waiter. On multiple occasions my husband asked for a bucket of beer, he was told they did not offer that. During our entire stay we witnessed as the waiters brought the guests who were localā??s buckets of beer. My husband asked yet again and was told no. Did not appreciate the lack of customer service and special treatment toward other guests. Purchased an all-inclusive package. The breakfast buffet was always cold. Order off the breakfast menu instead and the food is better. Think twice before eating at the outdoor restaurant. I order a ceviche and after eating a few bites saw a dead cock roach in it. I am still disgusted. The waiter was apologetic but I couldnā??t get over it. Had to eat out for the remainder of our trip. Lack of cleanliness and hygiene is completely inexcusable.
Read more
| Location |
|
| Service |
|
| Value |
|
The Palms Resort Mazatlan
Mazatlan Family Vacation
Douglas O
from
Submitted on 04-03-2016
We decided to travel to mazatlan Mexico for a weekend family Vacation. This Hotel is not bad for the price, the room was in good condition and clean. It has a pool with a bar and a larger pool with an owsom ocean view. It has access to the beach from the pool area. The pool area has a bar & restaurant, we didn't like the food, they could do a better job at the restaurant,, the service was good, servers were friendly. Overall we had a good stay.
Similar Hotels