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Novotel Monterrey Valle

Monterrey, Nuevo Leon, Mexico (MTY)

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Based on 271 reviews
Room & Rates
Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

2 Double Beds
237-sq-foot (22-sq-meter) room with mountain views

Relax - Private pool; in-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 King Bed
248-sq-foot (23-sq-meter) room with mountain views

Relax - Private pool; in-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room with 2 Double Beds

2 Double Beds
Views of the mountains and pool

Relax - Private pool; in-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Phone, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Standard Room with king-size bed

1 King Bed
WiFi, a hair dryer, laptop-compatible safe, and coffee/tea maker
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Novotel Monterrey Valle
Ave Lazaro Cardenas 3000 Esq Dr Alt. Col. Valle Oriente, Garza Garcia, Mexico 66269

Rooms
Make yourself at home in one of the 238 air-conditioned rooms featuring private pools and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-out. Planning an event in Garza Garcia? This hotel has 3875 square feet (360 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • A resort fee is included in the total price displayed.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 205 per person (approximately)
  • Self parking fee: MXN 30.00 per stay
  • Valet parking fee: MXN 30.00 per day
  • Pet deposit: MXN 420 per night
  • Pet fee: MXN 450.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

  • Resort fee

You'll be asked to pay the following charges at the property:

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Barbecue Grills
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Game Room
  • Kids Club
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 271 reviews
from
Submitted on 02-09-2017
I've stayed in a few Novotels in the past and they've always been fantastic, but this one really let the rest down. It was pretty outdated in the bedroom. The shower was weak and took ages for the water to heat up. The plug sockets in the room were few and far between and the only ones you could use were 120 volts which is fine for charging a phone but I tried to plug in my laptop and it didn't work at all. In the end I had to pull the fridge out the way and unplug the TV to charge my laptop wh... Read more
from Cabo San Lucas, Mexico
Submitted on 01-29-2017
We really enjoyed this hotel. We were in two different hotels in Monterrey this week. This one was four times cheaper than the other and I liked it better. Rooms are very small, but comfy. Room service was delicious and good prices. The outside area was cute for kids.
from
Submitted on 12-22-2016
No AC working in bedrooms... Poor pillows and no more than 3 per room. Bad attitude managers.. Please don't stay here!!! Pay 10 more dollars for another hotel... This is cheap!!! Only bed and one chair furniture Old and not renew
from Mexico City, Mexico
Submitted on 11-07-2016
For a quality business hotel, the check-in took long time even though the hotel staff knew our arrival time. The carpets looked so old, need renovation. The rooms were also quite oldish. Not many power sockets next to the bed. The breakfast was ok, nothing extra-ordinary. Novotel needs to keep its standard and this is very disappointing.
Value
Location
Service
from Harlingen, Texas
Submitted on 09-26-2016
This hotel is a standard type of hotel. No wow factor here, just the basics. Nice contemporary decor in the lobby and nice lobby bar. Location is OK on busy street. Some rooms have a very good view of Chipinque (nearby mountain range and park) - Being in San Pedro Garza Garcia means being close to dozens of good restaurants and shops - very American - like neighborhoods and shopping centers. Beds are comfortable and our room was clean and of a good size. They offer a buffet breakfast with a good... Read more
Location
Cleanliness
Service
from Houston, Texas
Submitted on 08-25-2016
I literally just checked in 20 minutes ago and feel compelled to write this review. First of all I made a reservation online prior to my arrival. I arrive to check in and my reservation cannot be found. I showed my confirmation email, and still nothing. Even more my reservation was for a king bed and there was only doubles available. They were able to get me a room for one night and if a king came available in the morning I would change rooms. I definitely will NOT stay here a second night. Th... Read more
from Dubai, United Arab Emirates
Submitted on 08-24-2016
Rooms are OK.... Furniture may require an upgrade but everything works in the room. Good thing is they are pet friendly so you can stay with your pet, but you must reserve in advance to get a pet friendly room. Restaurant is very slow when ordering from the menu.
from
Submitted on 08-08-2016
It seems like this hotel was wonderful a couple of years ago but it hasn't been taken care of for a while. The cleanliness of the room was questionable, the bed sheets and towels had some stains and the bathroom didn't look thoroughly clean any of the days I stayed there. The food was generally bland and very expensive. Service was irregular, ranging from very kind to rude at times. On the other hand, the place is well located, it has a wonderful view and the swimming pool area is nice and rela... Read more
from Mexico City, Mexico
Submitted on 08-05-2016
This hotel is located in the nicest places of Monterrey´s metropolitan area, the views from it are very nice. But the hotel is awful, first is has very limited parking space so using the valet is mandatory, your car is always behind some other car and it takes a while to get it ready. The employees could improve their kindness, at check in they asked us for an ID and got a photocopy of the IDs which is ridiculous and had never happened to me not even in other Monterrey hotels. Also, the walls a... Read more
Value
Location
Service
from Hong Kong, China
Submitted on 07-18-2016
Virtually nothing about this hotel was impressive. I can't say that I had any problems at check in but things went down hill from there. The quality of my room was that of a budget hotel airport in a tertiary market of a "developing" country. The one positive was that descriptions of my stay here elicited uncontrollable laughter from my friends. So on that note, great job! Sorry, also the wifi was not bad and it was available in the gym, which was also not bad.
Sleep Quality
Location
Service
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