Considered one of the most luxurious resorts in the world, The Ritz Carlton Cancun is located in the heart of the hotel zone close to many attractions and only 20 minutes from Cancun International Airport and wlaking distance from Cancuns best shopping centers.
Why Stay Here
- AAA Five Diamond luxury Resort
- Oceanfront whirlpool
- 6 Restaurants complemented with two lounges
- 365 Hotel Rooms
A charming Cancun Hotel set along one of the finest beaches in Mexico and blending luxury comfort with cultural traditions.
In ancient times, the Mayans came to Cancun to pay tribute to the sun. Today, the town attracts sun worshippers of a different kind. Set along the Mayan Coastline on one of the most spectacular beaches in Mexico, The Ritz-Carlton, Cancun offers a hotel destination for those seeking luxury, relaxation, culture and tradition, set against a backdrop of cerulean water and warm sea breezes.
Overlooking the azure waters of the Caribbean, The Ritz-Carlton, Cancun stretches along one of the finest beaches in Mexico. The resort embodies the vibrant charm of this beach town while offering luxury amenities and carefully curated activites, providing a way for guests to experience Cancun through a different lens.
Resort Features and Amenities
The luxury resort in Cancun, Mexico has been consistently ranked among the finest hotels and resorts in the world and today it is proudly known as Mexicos most awarded resort.
- Two award-winning restaurants, Fantino and The Club Grill
- Nine dining outlets
- A residential-style Culinary Center designed by Viking Range
- The Ritz-Carlton Spa, Cancun
- Exclusive Club Lounge
- 1,200 feet of white-sand beach
- Two swimming pools and oceanfront whirlpool
- Private beach palapas, cabanas and lounges
- Poolside umbrellas
- Ritz Kids camp, activities for children
- Interactive sea turtle conservation program offered May through September
- Beauty Salon
- Fitness center with cardiovascular and strength-training equipment, personal training, group classes, sauna and steam room
- Tennis Center
- The Ritz-Carlton Gift and Sundry Shops featuring logo apparel, a wide array of gift items and sundries
- Escada and La Perla Boutiques
- Xaman-Ek Mexican Gallery
- Tour and travel arrangements
- Professional On Site Photographer
Itzy Bitzy Baby Amenities
- Special baby bath amenities
- Baby soaking tub
- Baby-proofed crib and changing table
- Personalized sign for the day door
- Baby high chair
- Baby bottle warmer and sterilizer
Available upon request for rooms with King size beds and suites only.
Guest Room Features and Amenities
- All rooms feature private balconies or terraces with panoramic view of the Caribbean Sea
- Plush, goose-down and non-allergenic comforters and pillows, sumptuous feather beds and luxurious 400-count Egyptian cotton sheets
- Childproofed and wheelchair-accessible guest rooms available upon request
- Spacious marble bathrooms with separate shower, bathtub and dual-sink vanities in our luxury resort
- Plush terry or lightweight embroidered bathrobes
- Twice-daily housekeeping attention with evening turndown service
- On-demand video and viewing guide
- High-speed, wireless Internet access
- iPod docking station
- In-room safe
- Coffee and tea refreshment box with Nespresso personal gourmet coffee machines
- Fully stocked refreshment cabinet
- 24-hour in-room dining
- All non-smoking guest rooms
The Club Level
Your Club Lounge Experience
Enjoy a dedicated Concierge to attend to your individual needs in a well-appointed, relaxed lounge environment.
- Five food presentations daily, including breakfast, lunch, mid-day snacks, hors doeuvres, and hand-crafted desserts
- Fine selections of wines, liqueurs, beers, spirits and non-alcoholic beverages
- Complimentary wireless in-room Internet access
- Two garments pressed daily
- Complete Concierge and business center services
- Stress-free check-out in the Club Lounge upon departure
The Ritz-Carlton Club Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. Often referred to as a hotel within a hotel, this oasis offers a dedicated Concierge who attends to individual needs in a well-appointed, relaxed lounge environment. Because of the exclusive ambiance of the Club Lounge, we kindly request a resort-elegant dress code when choosing to unwind there.
The Club Level is located on the 8th and 9th floors of the resort. With continuous culinary offerings throughout the day, in breakfast, light snacks, hors doeuvres, beverages and sweets, and access to a computer station, it is the ideal place for a luxurious Cancun vacation.
Five food presentations daily, including:
Breakfast, 7 a.m. 11 a.m.
Lunch, 12 p.m. 2 p.m.
Light Snacks, 2 p.m. 4 p.m.
Cocktails and Hors doeuvres, 5 p.m. 8 p.m.
Chocolates and Cordials, 8 p.m. 10 p.m.
Restaurants, Lounges & Bars
Casual and fine dining restaurants in Cancun. Fine dining with Mexican Flavors.
Restaurants at The Ritz-Carlton, Cancun stretch beyond the borders of the beach town to pull from cuisines across the world. Here, Mediterranean food and sushi are offered alongside Mexican tequila and local seafood, and The Culinary Center offers the opportunity to learn from the resort chefs.
The earthy, rich-in-flavor ingredients of the Mediterranean Coast are masterfully presented with a contemporary touch, in Fantino. La Carte proposes an exquisite epicurean journey thats evocative to the fascinating regions of the old-country. In Fantino, every dish is beautifully-executed, almost artistically, and when one dines at this romantic venue, culinary excellence is attained with each and every bite.
Fantino blends the charm of the Mediterranean, with formidable technique and exceptional refinement. Its glistening interior combines man-made frescos with floor-to-ceiling windows to create a both dramatic and romantic space. The perfectly-traced setting commences with an intimate reception and it opens up to a bright main dining room. Also adjacent to the main dining-room, Petit Fantino, allows an undistracted communion with your party and, most importantly, your food.
In addition, the Mediterranean restaurant features a Tasting Menu with selected dishes from the regular carte. The Tasting Menu is ideal for those wanting to truly experience Fantino.
The Grill Club
The Club Grill invites you to a beautifully renovated space offering elevated Continental cuisine. The luscious menu blends timeless recipes with locally-sourced ingredients, and artistic presentations in order to deliver a sumptuous gourmet experience.
The whole room is decorated in neutral colors and soft lighting, inviting guests to relax in a luxurious yet comfortable ambiance.
Complemented by a specialty cocktail from the venues contemporary champagne bar, guests are able to enjoy live jazz music every night.
For dinner the chef offers a parade of exceptional tastes, by combining the classical decadence of the past and innovative preparations. The fillet mignon is a classic and one should not leave the restaurant without a taste of one of our scrumptious souffls.
A la carte and multi-course tasting menus are available, and an extensive beverage list featuring local and international wines as well as champagne and traditional cocktails.
Open daily from 6:30 p.m. to 11 p.m.
Chic handmade cabanas are transformed into private dining rooms on the beach, where the soft sound of the waves and the dim light of the moon complement every night. Dine in quaint oceanfront Casitas and tantalize your evenings, while dining al fresco in proper Cancun fashion.
Casitas is graciously decorated with casual yet contemporary pieces, which serve as a stylish backdrop for the soothing ocean view. Guests may reserve private casitas where they will enjoy dinner on the beach*, or opt to settle into the open terrace with views to the ocean.
The menu delightfully integrates fresh seafood and grilled steaks, catering to all tastes. The accompanying wine list, delicious dessert menu, and bespoke service, only add more to the experience.
Individual Casitas are available at extra cost per reservation. Reservations recommended. Please kindly note Casitas operates depending on weather conditions.
Serving a creative blend of traditional Japanese cuisine, the eclectic menu in The Sushi Bar brings together a daring and delectable fusion of flavors.
The menu presents a fresh selection of nigiris, sashimis and sushi rolls influenced by Japanese culture with an original twist.
The dining experience is complemented by the casual yet trendy ambiance of this restaurant, which sits inside the newly renovated D-Lounge and features a newly re-designed and larger raw bar.
El Cafe Mexicano
With an emphasis on Mexican and International favorites, El Cafe Mexicano features an inventive menu that offers delicious renditions of some of the classics from the world cuisine. Its vast breakfast buffet caters to the healthy-oriented and to those wanting to start their day with traditional Mexican delicacies; and its lunch menu include from traditional Mexican tamales to everyones favorite pastas.
The casual ambiance of El Cafe Mexicano allows both couples and families to enjoy their favorite meal in a comfortable environment. The room boasts an ample buffet area, and it finishes with floor to ceiling windows with dramatic views of the pool and ocean.
El Cafe Mexicano also offers seasonal dinner buffet, where families can gather and enjoy a traditional meal in good company.
The sumptuous lobby at The Ritz-Carlton, Cancun leads into D-Lounge, a striking room with gorgeous views of the beach and main pool. Enjoy the view from cozy and contemporary furniture inside the room or the outdoor terrace. Featuring creative beverage blends and warm, friendly service, this is an ideal location for cocktails before or after dinner, or to enjoy the entire evening. With an unrivaled Tequila collection of over 100 varieties, as well as a complete bar selection and menu of small plates and shareable items, this is the perfect place to enjoy nightly live entertainment and a comfortable atmosphere with friends, either new or old.
D-lounge features floor-to-ceiling windows, a new wall-length presentation bar, and bold shades of lighting which create a luxurious and intimate environment.
The Caribbean Bar and Grill
Offering a casual luncheon fare and tropical thirst quenchers, Caribe Bar and Grill sits in front of the ocean and next to our pools. The restaurant features an outdoor terrace where one can enjoy old-time favorites, but you are free to have your meal and beverage by the pool or the ocean.
The menu includes fresh salads, brick-oven pizzas, and refreshing cocktails and its the ideal place to satisfy any craving without having to pause that tan.
Enjoy a variety of delectable dishes and flavors from the comfort of your room. Available 24 hours.
The Culinary Center
This Cancun hotels Culinary Center invites guests to learn alongside the resorts talented chefs. Hands-on cooking classes highlight cuisines from Mexico and Italy, followed by a meal, paired with craft cocktails and wine, at the chefs table. Childrens cooking classes are also available.
Reservations should be made at least 24 hours in advance.
Meetings & Conventions
Business Center is open from 7 a.m. to 5 p.m. and it is located next to the ballroom area. The Center is available for printing boarding passes, copying and other administrative needs.
- Copy service
- Secretarial service
- Network/Internet printing
- Fee for each additional page of outgoing fax
- Fee for first page of outgoing fax
- Full-service business center
- Full business center, onsite
- On-site business center is staffed
- Fax service
Pools & Spas
Mexicos Caribbean masterpiece features a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. Each well appointed guest room and suite has a balcony or terrace overlooking the sea.
Escape to The Ritz-Carlton Spa, where specially crafted treatments drawing from ancient rituals and indigenous ingredients take you to another world. A spa menu of water rituals, massages, body treatments and facials is complemented by luxury amenities including aromatherapy showers and steam rooms, relaxation gardens with whirlpools and cold plunge pools, and secluded terraces available for outdoor massages and infusion baths.
Combining the naturally romantic setting of Cancun with impeccable service and amenities, The Ritz-Carlton is the perfect choice for a destination wedding. Couples can host every part of their celebration at this Cancun resort with a collection of indoor and outdoor spaces including elegant grand ballrooms, a romantic courtyard, the breathtaking white sandy beach, and the beautiful brilliant turquoise shades of the Caribbean Sea. Catering features customized menus and imaginative wedding cakes, flowers and comprehensive services include dcor and entertainment.
Entertainment & Activities
Whether traveling as a family, couple or with your colleagues for an corporate event, The Ritz-Carlton, Cancun will transport you to a place of renewed connection. With the immersive and adventurous Ritz Kids program, finely crafted luxury experiences for adults, and plenty of activities to enjoy together, every vacations become unforgettable.
The contemporary Fitness Center features weight training and cardiovascular equipment, an extensive variety of fitness classes and the services of a personal trainer. While working out, get energized by the superb views of the Caribbean Sea.
A range of health facilities include separate women and mens luxurious locker area, steam and sauna rooms and a yoga studio. Open daily from 6 a.m. to 9 p.m.
A comprehensive fitness schedule is available offering a variety of fun and effective classes. Fitness and wellness activities are offered from Monday through Saturday upon request.
- 24 Hour Room Service (+)
- AAA 5-Diamond Resorts
- ATM Machine
- Adjoining Rooms
- Audio/Visual Equipment (nearby) (+)
- Babysitting (+)
- Banquet Facilities (+)
- Beach Bar
- Beach Service
- Bell Staff/Porter
- Bilingual Staff
- Boutiques/Stores (+)
- Business Center (+)
- Butler Service
- Car Rental Desk (+)
- Cocktail Lounge
- Complimentary Use of Bathrobe and Slippers
- Concierge Desk
- Concierge Floor
- Concierge Lounge
- Currency Exchange (+)
- Doctor on Call (+)
- Door Man
- Dry Cleaning Service (+)
- Executive Floor
- Exercise Gym
- Fine Dining
- Fishing (nearby) (+)
- Full Service Housekeeping
- Gift/News Stand (+)
- Honeymoon Amenities (+)
- Kids Stay Free (Based on Age)
- Laundry/Valet service (+)
- Limousine service (+)
- Massage Services (+)
- Meeting rooms (+)
- Oceanfront Pool
- On-Site Travel Agency (+)
- Spa Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply