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End-of-Month Sale! Extra $200 OFF Details

Secrets Silversands Riviera Cancun All Suites Resort - All Adults

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$398 $159
Per Adult Nightly
Hotel + Flight from
London (LHR)
Check Rates for
Package Specials
4.3/5 BookIt.com Guest Rating
Based on 41 reviews
Secrets Silversands Riviera Cancun is the ideal vacation destination for adults that truly appreciate the finer things in life.
Style: Modern and Stylish
Room & Rates
Deal of the Day (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 10

Deal of the Day (688 Sq. Ft.) - All-Inclusive

Starting from
$398 $159
Per Adult Nightly
Show room details
Junior Suite Pool View King (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 8

Junior Suite Pool View King (688 Sq. Ft.) - All-Inclusive

Starting from
$345 $190
Per Adult Nightly
Show room details
Junior Suite Pool View Double (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 3

Junior Suite Pool View Double (688 Sq. Ft.) - All-Inclusive

Starting from
$345 $190
Per Adult Nightly
Show room details
Junior Suite Swim-Up Double (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 4

Junior Suite Swim-Up Double (688 Sq. Ft.) - All-Inclusive

Starting from
$353 $194
Per Adult Nightly
Show room details
Junior Suite Swim-Up King (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 9

Junior Suite Swim-Up King (688 Sq. Ft.) - All-Inclusive

Starting from
$353 $194
Per Adult Nightly
Show room details
Junior Suite Partial Ocean View King (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 7

Junior Suite Partial Ocean View King (688 Sq. Ft.) - All-Inclusive

Starting from
$360 $198
Per Adult Nightly
Show room details
Junior Suite Partial Ocean View Double (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 2

Junior Suite Partial Ocean View Double (688 Sq. Ft.) - All-Inclusive

Starting from
$360 $198
Per Adult Nightly
Show room details
Junior Suite Ocean View King (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 6

Junior Suite Ocean View King (688 Sq. Ft.) - All-Inclusive

Starting from
$383 $211
Per Adult Nightly
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Preferred Club Junior Suite Pool View King (688 Sq. Ft.) - All-Inclusive

Starting from
$396 $218
Per Adult Nightly
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Preferred Club Junior Suite Oceanfront Double (688 Sq. Ft.) - All-Inclusive

Starting from
$436 $240
Per Adult Nightly
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Preferred Club Junior Suite Oceanfront King (688 Sq. Ft.) - All-Inclusive

Starting from
$436 $240
Per Adult Nightly
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Preferred Club Rooftop Jacuzzi Ocean View (816 Sq. Ft.) - All-Inclusive

Starting from
$446 $245
Per Adult Nightly
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Preferred Club Junior Suite Oceanfront Swim-Up King (From 688 Sq. Ft.) - All-Inclusive

Starting from
$452 $249
Per Adult Nightly
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Preferred Club Honeymoon Suite (1,097 Sq. Ft.) - All-Inclusive

Starting from
$545 $300
Per Adult Nightly
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Master Suite (1,097 Sq. Ft.) - All-Inclusive

Starting from
$587 $323
Per Adult Nightly
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Over The Pool Cabana Honeymoon Suite (1,097 Sq. Ft.) - All-Inclusive

Starting from
$826 $454
Per Adult Nightly
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The Presidential Suite - All-Inclusive

Starting from
$991 $545
Per Adult Nightly
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Junior Suite Ocean View Double (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 1

Junior Suite Ocean View Double (688 Sq. Ft.) - All-Inclusive

Show room details
Junior Suite Tropical View Double (688 Sq. Ft.) - All-Inclusive - Secrets Silversands Riviera Cancun All Suites Resort - All Adults - 5

Junior Suite Tropical View Double (688 Sq. Ft.) - All-Inclusive

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Preferred Club Junior Suite Oceanfront Swim-Up Double (From 688 Sq. Ft.) - All-Inclusive

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Secrets Silversands Riviera Cancun All Suites Resort - All Adults
Bahia de Petempich SM 12, Mz 31, Cancun, Mexico 77580

Location

This 4.5-star, luxury all-inclusive resort is situated on the Yucatan Peninsula, just a mere 15 miles south of Cancun. This adults only resort is located beachfront in the beautiful Riviera Maya only 5 minutes north of Puerto Morelos and 20 minutes south of Cancun Airport.

Why Stay Here


  • AAA Four-Diamond Award-Winner
  • Adults-Only
  • Eight Gourmet Restaurants and 8 Posh Bars

Resort Details

Sophistication and distinction have arrived to the Riviera Maya. Come visit the all-suite Secrets Silversands a modern marvel in contemporary design. This resort presents Unlimited-Luxury in an innovative way featuring suspended beds, chic modern fabrics, alluring decor and captivating lighting.

Eight Gourmet restaurants -seven of them a la carte-plus eight posh bars are the perfect places to enjoy a quiet romantic dinner, catch up with friends, or meet new ones. Savor authentic Mexican cuisine at El Patio; enjoy Asian delicacies and hibachi specialties at Himitsu; experience delectable Italian cuisine at Portofino; dine on the flavors of the Mediterranean at Ratatouille; sample fine French specialties at Bordeaux; or just enjoy the striking ocean views at Oceana and the Seaside Grill.

From your finely appointed suite overlooking the ocean or tropical gardens, to the white-sand beaches and crystal clear pools, when you arrive at Secrets Silversands you will know you have found paradise. The world-class entertainment and breathtaking views of Riviera Cancun will keep you in awe and the fantastic experiences will stay with you long after your romantic stay has come to an end.

Introducing the Unlimited Connectivity App Suite. Get free Wi-Fi and free calling while at resort as part of Unlimited-Luxury - no additional cost, no VIP upgrade and no Preferred Club room necessary.

  • Download Each Brand Mobile App on Your Smartphone, Tablet or Mobile Device and Experience Everything Unlimited Connectivity Has to Offer, Without International Roaming Charges, Fees, or Service Upgrades.
  • Call for Free: Free Us, Canada and Local Phone Calls.
  • Get Connected: Calls, Text, Email, and Surf the Web over the Hotel`s Wi-fi.
  • Get Personal: Book Spa Appointments, Plan Romantic Dining, Contact Staff Members, Make Special Requests, and More.
  • Get Informed: Check Resort Map, Restaurant times, Menu Offerings, Facility Schedules, and Activities Calendar.
  • Stay in Touch: Create User Profiles to Keep in Touch with Other Guests at Resort.
  • Stay Social: Update Your Status on Facebook and Twitter.
  • Room Phone to Go: Register Your Room Number to Make and Receive Calls - Just like Having a Portable Room Phone!
  • Vacay Your Way: Explore the Local Attractions, Get Deals and Book Excursions.
  • Don`t Have an Iphone, Android or Blackberry? No Problem! The Unlimited Connectivity Apps Are Also Accessible as Websites, Viewable on Your Smartphone, Tablet, or Computer.
  • Free Calling to Us, Canada and Local Mexican Land Lines. 

All-Inclusive Details

  • Unlimited Connectivity Including Free Wi-Fi and Free Long Distance Calls to USA and Canada
  • AAA Four Diamond Award-Winner
  • All-Day Dining Including Full Breakfast, Lunch, Dinner and Snacks Each Day, a Variety of 8 Gourmet Restaurants and 8 Bars Serving International and Domestic Premium Brands
  • Wristband-Free Vacationing
  • Spacious and Stylish Suites with All Necessary Amenities Overlooking Fabulous Views, Majority w/ Ocean Views
  • Daily Maid and Turn Down Service
  • Live Nightly Entertainment in an Impressive Open-Air Theatre, Nearby Game Lounge
  • Evening Market Including Gift Shop, Cigar Shop, Souvenir Shop, Clothing and Hand Crafts
  • Seven A La Carte and One Buffet, No Reservations Needed
  • Access to the Most Spectacular White Sand Beach in the Riviera Cancun
  • 8 Expansive Crystal-Clear Pools Including a Cascading Infinity Pool with Large Sun Decks as Well as Shaded Areas Under Nearby Lush Vegetation
  • Unlimited Natural Fruit Juices, Soft Drinks, Premium and Domestic Brand Beverages
  • Swim-Up Pool Bar, Pool and Beach Wait Service
  • Daily Activities Including Basketball, Euro-Bungee, Billiards, Bingo, Ping-Pong, Beach Volleyball, Yoga, Tennis Court, Kayaking, Snorkeling, Sailing, and Dance Classes, Just to Name a Few
  • Two Huge Jacuzzis Accommodating Up to 16 and 20 People
  • Fitness Center with Aerobics Area Provides Full Range of Cardio-Conditioning Equipment Including Free Weights, Treadmills, Lifecycles, Stair Climbers and Cross Trainers
  • All Gratuities

Accommodation Details

All of the 433 modern and stylish Guest suites at Secrets Silversands are outfitted with all the comforting amenities that you might require during your stay. With an in-room Jacuzzi, furnished terrace, and 24-hour room service, the comfort begins in your suite and flows throughout the entire resort. You will be captivated by the surroundings of Riviera Cancun and wake each morning to the sights and sounds of this beachfront paradise. When you stay at Secrets Silversands you have an abundance of different accommodating suite choices. The spacious suites are a minimum 688 sq. ft. and offer stylish elegance with every comfort you could imagine to fulfill all your needs. All suites offer the following:

  • One King or Two Double Beds
  • Sofa
  • Jacuzzi for Two in Every Room
  • Air-Conditioning with In-Room Climate Control and Ceiling Fan
  • Electronic Safety Deposit Box
  • Iron and Ironing Board
  • Bathrobes and Slippers
  • Vanity Mirror
  • Hair Dryer
  • Secrets Box for Private Room Service Delivery
  • 24-Hour Room Service
  • CD/DVD/MP3 Player
  • Mini-Bar Refreshed Daily with Soft Drinks, Bottled Water and Beer
  • Coffee/Tea Maker
  • Internet Access ($)
  • Direct Dial Telephone ($)
  • Private and Furnished Terrace or Balcony
Preferred Club
The Preferred Club is an exclusive area providing exceptional services, a private lounge and Preferred Club suites offering impressive ocean front views, all in premium locations. Preferred Club benefits include:
  • Private Preferred Lounge
  • Preferred Status and Amenities
  • Concierge Service
  • Daily Continental Breakfast Service in the Lounge
  • Afternoon Hot and Cold Hors D`oeuvres
  • Exquisite Desserts and Fine Liquors in the Lounge
  • Complimentary Newspaper in Room Every Day (English or Spanish)
  • Free Internet Access in Suite
  • Free Computer Access in Preferred Lounge
  • Upgraded Mini Bar Service
  • Upgraded Bath Amenities
  • iPod Docking Stations

Restaurants, Lounges & Bars

Dining and Drinks
At Secrets Silversands there are several different kinds of specialty cuisines that will surely keep your gourmet tastes satisfied. Whether it is Italian, steak, or seafood you desire the hotel has it all and more at Secrets. And no reservations needed, you can come whenever and as many times as you want.

Featured Restaurants
There are dining options at all times of the day and night and it is all included. The restaurants each offer a different theme so that you may enjoy a new experience each day.

  • World Cafe: At the World Cafe, You Will Enjoy a Variety of Local and International Cuisines Served Buffet Style for Breakfast and Lunch. The Dress Code Is Casual at World Cafe.
  • Portofino: Enjoy a Touch of Italy as You Feast on Italian Specialties in the Air-conditioned and Casually Gourmet Portofino. Enjoy La Carte Italian Dishes Served Every Evening. Dress at Portofino Is Formal.
  • El Patio: El Patio Presents Traditional Mexican Cuisine in a Fantastic Spanish-style Cantina. El Patio Is Open Nightly for a La Carte Dinner. Experience Authentic Mexican Ambiance in a Way You Never Thought Possible in This Gourmet Mexican Restaurant. Dress Is Formal at El Patio.
  • Oceana: Enjoy Fresh Seafood Delicacies in a Romantic Setting at Oceana. Local Seafood Choices Are Grilled in an Open-air Setting with Stunning Views of the Beach. The Dress Code at Oceana Is Casual Elegance.
  • Seaside Grill: If Its a Grilled Sensation That You Crave, Check out the Seaside Grill. At the Seaside Grill You Can Enjoy a Variety of Grilled Specialties Including Burgers and Steaks. Try Your Grilled Delight Outside as Seating Is Available under the Stars. Dress Is Casual Elegance at Seaside Grill.
  • Himitsu: At Himitsu You Will Dine on Modern Fusion Pan-asian and Oriental a La Carte Specialties. They Boast Two Teppanyaki Tables, Where Your Food Will Be Grilled Right in Front of You; Truly an Amazing Dining Experience. Dress Is Casual Elegance at Himitsu.
  • Bordeaux: If Fine French Cuisine Is Your Pleasure, Enjoy the Delicacies That Bordeaux Has to Offer. Pair Your French Fare with a Fine Bottle of Wine and Transport Yourself to the French Alps Without Leaving the Caribbean. Be Sure to Consider Something from the Wine Cellar Filled with International Choices. At Bordeaux, Dress Is Formal.
  • Ratatouille: The Mediterranean Comes Alive at Ratatouille Where You Can Sample Fresh Flavors of the Region. Open for Dinner Only and the Dress Code Is Formal.
  • Barefoot Grill - Delicious Hamburgers and Hot Dogs Served Poolside.
  • Coco Cafe - Snack Bar Open 24 Hours
Dress Code Policy:
Use this as your guide to the resorts dress code terms. One of the terms will be noted beside each restaurant.
  • Casual: Bermudas (Long Shorts or Capri Pants), Sneakers/ Tennis Shoes or Sandals. No Sleeveless Shirts for Men. Ladies Must Wear a Bathing Suit Wrap or Cover-up.
  • Casual Elegance: Sneakers/ Tennis Shoes or Sandals, Dress Shirts with Short Sleeves and Collar Shirts. No Sleeveless Shirts or Flip-flops and Long Pants Required for Men.
  • Formal: For Men, Long Pants and Collar Shirts; Dress Shoes. For Women, Blouses, Skirts, Slacks or Dresses; Dress Shoes.
Featured Bars
  • International and Domestic Brand Beverages Are Available at Each of the Eight Bars Throughout the Day and in the Evenings. 
  • Rendezvous Lobby Bar: Enjoy Chic Surroundings While Lounging with a Cocktail.
  • Sugar Reef: A Drink Is Never Very Far Away at the Pool Bar.
  • Manatees Swim-up Bar: Swim up and Cool off at This Pool Bar.
  • Barracuda Beach Bar: Sit Back and Relax with a Refreshing Cocktail While Overlooking the Beach.
  • Desires Night Club and Sports Bar: Watch the Flat-screen Tvs or Dance to the DJ in This Contemporary Music Lounge and Sports Bar 11:30 Pm - 1:00 Am
  • Veranda Lounge: This Elegant Setting Is an Ideal Location to Sip Cocktails and Take in the Gorgeous Views.
  • Revive: Revitalize Your Body with a Fruit Juice Concoction at This Spa Bar.
  • Showtime Theatre Bar: Serving Your Favorite Cocktails While You Take in the Nightly Entertainment.
Sip, Savor and See Dining Experience
As part of your Unlimited-Luxury privileges, you now have the option to Sip, Savor and See at nearby participating resorts from 6PM - 1AM each evening! Enjoy top-shelf spirits, dinner and live entertainment during your Dining Experience.

Here`s How It Works:
1. Visit the concierge desk of the resort you are staying at by 3PM to make arrangements.
2. Choose from any of the delectable options from participating resorts below.
3. Let the concierge assist you in arranging transportation.
4. Have fun discovering what nearby resorts have to offer! Remember, transportation costs are not included. Reservations can be made at the visiting resort for up to 4 people per seating. Holidays and special event restrictions may apply.

Mexican Caribbean: Guests of Secrets Capri Riviera Cancun, Secrets Maroma Beach Riviera Cancun, Secrets Silversands Riviera Cancun and Secrets The Vine Cancun can choose to visit and enjoy the Sip, Savor and See Dining Experience at any of these and additionally choose to visit Dreams Cancun Resort and Spa, Dreams Riviera Cancun Resort and Spa, Dreams Puerto Aventuras Resort and Spa, Dreams Tulum Resort and Spa, Now Jade Riviera Cancun or Now Sapphire Riviera Cancun.

Pools & Spas

Pools:
Eight expansive crystal-clear pools including a cascading infinity pool with large sun decks as well as shaded areas under nearby lush vegetation

Secrets Spa by Pevonia:
Step into the spa and step into supreme indulgence. At Secrets Spa by Pevonia, enjoy a wide selection of invigorating and revitalizing treatments, no matter what your pleasure. The expansive spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing and peaceful experience. The various treatments at the spa will nurture your mind and body and leave you relaxed, refreshed, and revitalized. Let the stress of every day life fall away as you experience a massage or facial in one of our fourteen luxury treatment rooms. Or slip away during soothing therapeutic body treatment for your mind and your body. The spa also offers a full-service beauty salon featuring hair treatments, manicures and pedicures. Think you`re brave enough to try our ice bath or a pressure shower? The spa consists of 17 massage rooms with showers, suitable for private or couples massages, body therapy room, facial rooms, a fully equipped gym as well as a hydrotherapy area with sauna, steam rooms, whirlpool, hydro-massage and spa showers. Try the relaxing outdoor Swedish massage overlooking the ocean. Perhaps a European facial is more your style; indulge as you sip a cup of tea at our state-of-the-art spa. And don`t forget to take home a memento from the spa gift shop, maybe some aromatherapy candles to remind you of your luxuriating spa experience.

Weddings

Begin your new life together or write the next chapter in a storybook tropical setting. Contact the hotel to choose from an array of romantic weddings, honeymoon and anniversary packages each thoughtfully designed to make the most of your special time together.

Complimentary Details:

  • Welcome Letter
  • Fresh Fruit
  • Bottle of Sparkling Wine
  • Special Turn-down Service
  • Romantic Breakfast in Bed with Mimosas (Reservation with Concierge Required)
  • 15% Discount on All Spa Treatments
  • Please Request Your Honeymoon or Anniversary Package at Time of Booking. You Will Be Required to Present a Copy of Your Wedding Invitation or Marriage Certificate at Time of Check-in. 15% Discount on Spa Treatments Cannot Be Applied to Spa Packages or Combined with Any Other Spa Promotion or Offer. Package Is Subject to Change Without Notice and Is Only Applicable to Couples Staying Within Three Months of Their Wedding or over Their Anniversary Date.
  • Wedding in Paradise Package:
  • This Wedding Package Is Complimentary When Booking a Preferred Club Junior Suite or Higher Accommodations for a Minimum of Seven Nights or If Five Rooms for Three Nights. The Wedding in Paradise Package Includes:
  • Services of Judge/Minister*
  • Wedding Organization and Personalization with a Wedding Coordinator
  • Preferential Location of the Room in the Category Reserved
  • Preparation and Ironing of the Wedding Dress/Tuxedo or Suit
  • Complimentary Room for the Groom the Night Before the Wedding (Based on Availability)
  • Personal Dressing Assistant
  • Bouquet for the Bride
  • Boutonniere for the Groom
  • Wedding Cake and One Bottle of Sparkling Wine (Will Serve a Max. Of Ten People)
  • Special Nightly Turn-down Service
  • 15% Discount on All Spa Treatments (Product Purchases Not Included)
  • Late Check-out for Bride and Groom (Based on Availability)
  • Newlywed Package
  • Use of the Oceanfront Wedding Gazebo
  • Free Anniversary Nights (Stay a Minimum of Five Nights over First Anniversary Date and Receive Two Additional Nights Free or Stay Four Nights over First Anniversary and One Additional Night Free)
*The Judge services is not included for complimentary packages

Entertainment & Activities

  • Live Nightly Entertainment in an Impressive Open-Air Theatre, and Nearby Game Lounge
  • Daily Activities Including: Basketball, Euro-Bungee, Billiards, Bingo, Ping-Pong, Beach Volleyball, Yoga, Tennis Court, Kayaking, Snorkeling, Sailing, Dance Classes, and More
  • 2 Huge Jacuzzis Accommodating up to 16 and 20 People
  • Fitness Center with Aerobics Area Provides Full Range of Cardio-Conditioning Equipment Including Free Weights, Treadmills, Lifecycles, Stair Climbers and Cross Trainers

Group Promotions

Special Group Benefits:
Every 6th room within the group will be complimentary, with a maximum of three complimentary rooms per Group Booking. One complimentary room will be offered per every five double occupancy rooms paid on a daily basis. In case during some nights of the group`s stay the total amount of rooms is reduced under the required six rooms with five paid double occupancy rooms, then the complimentary sixth room benefit will not be applied during those specific nights. End client should not be charged for the applicable complimentary room nights earned based on the purchased room block. The hotel will not reimburse nor credit back the end client or the agency for any complimentary room nights paid. One free per every ten paid rooms, with a maximum of two upgrades per Group Booking. Upgrade will be offered to the next available category based on the majority of rooms purchased category. FREE in Resort Coupons per room, per stay (rules of use apply). Group private check-in when all group participants arrive together to the resort on the same date at the same time. Group arrival flight information must be provided to the hotel with at least seven days anticipation.

Promo Terms and Conditions:
1. Valid for new group bookings or requests, please contact BookIt.com groups department at: groups@bookit.com
2. Special Groups promotion applies only for social groups booking a minimum of six and a maximum of 20 rooms (including complimentary rooms)
3. Complimentary rooms will apply at the same room category for every block of five paid rooms to a maximum of three per group booking and will be granted on a daily basis, not cumulative.
4. Upgrades will apply to the next room category where a room block of ten rooms is achieved, for the average length of stay of the group.
5. Details (Guests names and booking numbers) on Guests receiving any Special Groups promo complimentary room stay and/or upgrade must be provided by BookIt.com to the hotel groups and conventions department, preferentially by including this information in the definitive group rooming list that will be send to the hotel 30 days prior to the group arrival. Otherwise the hotel must receive written specifications, about complimentary and/or upgraded room(s) assignment, with at least seven days anticipation prior to the group first arrival in order to apply these benefits.
6. Resort Credit Coupons are applicable at selected services. Resort coupons are nontransferable, nonrefundable, and hold no cash or commercial value. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons are not cumulative and cannot be combined with other coupons offered in any other promotion or special offer; they are only valid during initial stay.
7. Special Groups Promo is not combinable with other Group Promotions or Complimentary Wedding Packages.
8. Applicable Special Groups concessions are based on the original room block requested by the group. In case this room block suffers any modification, group concessions and benefits will be subject to revision and could be partially adjusted or fully voided if the Special Groups promotion requirements, terms and conditions are not fully met by the group.
9. An agreement will be issued by the resort for every group booking according to the property group policys terms and conditions.

IMPORTANT: In order to receive the complimentary room(s), all rooms are required to book at the same time. For more information please contact BookIt.com groups department at groups@bookit.com.

AMENITIES:
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • All-Adults
  • All-Inclusive
  • Beach Service
  • Beauty Shop/Salon
  • Billiards
  • Business Center (+)
  • Car Rental Desk
  • Complimentary Bathrobe and Slippers
  • Complimentary Coffee
  • Continental Breakfast
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fine Dining
  • Fishing (+)
  • Free Breakfast
  • Free Golf
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Guests Under 25
  • Jacuzzi/Hot Tub
  • Jogging Area
  • Live entertainment
  • Lounge/Bar
  • Luxury Resorts
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff (+)
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Non-Smoking Property
  • On-Site Dive Shop
  • On-Site Events
  • On-Site Nightclub
  • Outdoor Pool
  • Properties with Word of Mouth Testimonials
  • Restaurant
  • Room Service
  • Room Service Included
  • Spa Services (+)
  • Swim-Up Bar
  • Theater
  • Top 10 Hotel
  • VIP Rooms
  • Valet Parking
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.3 / 5
Based on 41 reviews
from
Verified Traveler
Submitted on 06-21-2017
Would Return or Recommend: Yes
We had another Excellent time at this Resort. Food was Excellent, the staff go above and beyond for you and the room we upgraded to was a Master Suite pool step down Preferred Club and it was Heaven. Loved every moment. The spa facility is beautiful also. Had great drinks of the day and our pool side waiters kept us well supplied. Our room was immaculately cleaned and wa twice as big as the regular rooms.
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Value
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from Brooklyn, Ny
Verified Traveler
Submitted on 06-19-2017
Would Return or Recommend: Yes
The trip was fantastic, although the rooms are a bit dated and the swim out room smells like an old pool; but the food was great and the staff hospitableand accomodating.
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from Durham, Nc
Verified Traveler
Submitted on 06-05-2017
Would Return or Recommend: Yes
This was my first "all-inclusive" resort experience so I cannot compare it with other resorts, however, I can say that I would recommend this location based on my experience. A few notes about my experience on "all-inclusive": -I might have been naive to think that even though everything says gratuity and tips are included, this was not the case. We did not bring cash with us and felt guilty when we did not tip all of the people we interacted with -They were very stingy on o... Read more
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from McKinney, Tx
Verified Traveler
Submitted on 05-01-2017
Would Return or Recommend: Yes
The resort is very modern, and has that in the entire design. I'm not one that prefers that style, but I'd recommend to others that do. The nightly card games were fun. Food was so-so. Not anything special at any of the restaurants. The hibachi was good. You have to pay extra for that food too though. I personally wouldn't come back to this resort.
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from Rockford, Mi
Verified Traveler
Submitted on 04-11-2017
Would Return or Recommend: Yes
We were first met by the bellhop who took our bags and brought us to get checked in. We were immediately given a couple glasses of champagne and an upgrade on our room with a little better view. When we got to our room it looked exactly as it did in the pictures online so there was no surprise there. The lights over the bed didn't work 100% and the room seemed a little outdated but still kept up well. The room also had a weird smell to it that took a little while to get used to. The food was gre... Read more
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from Belton, Texas
Verified Traveler
Submitted on 04-02-2017
Would Return or Recommend: Yes
The property is beautiful and well maintained. The support staff outside the lobby is great and very customer focused. It is close to the airport and very secure and the food was great. Enjoyed the trip overall.
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from
Verified Traveler
Submitted on 11-11-2016
Would Return or Recommend: Yes
Everything was great! The service in the restaurants was very slow and the food quality was lacking. Breakfast was good everyday but, all of the restaurants and food we tried we not too good. The beach isn't very large and it's not really a swimming beach. There were plenty of pools for swimming and plenty of them were very quite with none around. There is one pool where all the activities are held: water ball, water aerobics and other fun activities. We went there periodically and then went to ... Read more
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from
Verified Traveler
Submitted on 11-07-2016
Would Return or Recommend: Yes
very accomadating
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from Plymouth, Wisconsin
Verified Traveler
Submitted on 11-06-2016
Would Return or Recommend: Yes
Great resort, very accommodating and friendly staff. Only issue we had was the wait at check in . Food was really good. We went to celebrate our anniversary for a short getaway...wish we could've stayed longer. Will definitely return!
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from Parker, Co
Verified Traveler
Submitted on 11-04-2016
Would Return or Recommend: Yes
Celebrating our 25 year Anniversary, paid for an Ocean View - according to all the pictures looked like you could actually SEE the ocean ... not so much. the All Inclusive was TOP NOTCH - the food was delicious at every restaurant (including snacks). Fun - the concierge desk was very helpful in coordinating excursions to Tulum & Chichen Itza - both well worth the time & money. Staff were exceptionally friendly and helpful - tips not necessary but appreciated. Our room, well, I guess ... Read more
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Value
Cleanliness
Staff Efficiency
Staff Friendliness
TOP