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Final Day: $100 OFF Resort or $200 OFF Pkg

Platinum Princess All Suites - All Adults/All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$318 $143
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,119 $1,019
Per Guest for 5 Nights
4.4/5 BookIt.com Guest Rating
Based on 79 reviews
The Yucatan Platinum Princess All Suites and Spa is an All Adults Resort, taken to its finest expression, with an unbeatable location.
Style: A Modern Adults-Only Resort
Room & Rates
Junior Suite Deluxe with Terrace (590 sq. ft.) - All-Inclusive - Platinum Princess All Suites - All Adults/All-Inclusive Resort - 3

Junior Suite Deluxe with Terrace (590 sq. ft.) - All-Inclusive

Starting from
$318 $143
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • One International Buffet (breakfast, lunch and dinner)
  • Four A La Carte Restaurants Without Previous Reservation (one Italian, one grill/Tex Mex, one international and one oriental Sushi/Teppanyaki)
  • One Restaurant/Snack in the Pool Area
  • One Grill in the Beach Area (hamburgers)
  • Eight Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, Six Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • One Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (one lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
Room Amenities: This Junior Suite comes complete with one king or two double beds, a sofa and either balcony or terrace. There is a full bathroom with a double shower, hairdryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini-bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Maximum Occupancy: Three Adults
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Platinum Deluxe Junior Suite with Terrace (583 sq. ft.) - All-Inclusive - Platinum Princess All Suites - All Adults/All-Inclusive Resort - 6

Platinum Deluxe Junior Suite with Terrace (583 sq. ft.) - All-Inclusive

Starting from
$388 $174
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • One International Buffet (breakfast, lunch and dinner)
  • Four A La Carte Restaurants Without Previous Reservation (one Italian, one grill/Tex Mex, one international and one oriental Sushi/Teppanyaki)
  • One Restaurant/Snack in the Pool Area
  • One Grill in the Beach Area (hamburgers)
  • Eight Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, Six Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • One Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (one lesson per person per stay)
  • Open Trail for Walking/Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
Room Amenities: This Junior Suite comes complete with one king or two double beds, a sofa and either balcony or terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini-bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, Two Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • One Water Circuit at the Spa (per adult, per week)   
Maximum Occupancy: Three Adults
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Junior Suite Deluxe Swimout with Terrace (590 sq. ft.) - All-Inclusive - Platinum Princess All Suites - All Adults/All-Inclusive Resort - 4

Junior Suite Deluxe Swimout with Terrace (590 sq. ft.) - All-Inclusive

Starting from
$505 $177
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • One International Buffet (breakfast, lunch and dinner)
  • Four A La Carte Restaurants Without Previous Reservation (one Italian, one grill/Tex Mex, one international and one oriental Sushi/Teppanyaki)
  • One Restaurant/Snack in the Pool Area
  • One Grill in the Beach Area (hamburgers)
  • Eight Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, Six Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • One Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (one lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
Room Amenities: This Junior Suite comes complete with one king size bed, a sofa and direct pool access. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini-bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Maximum Occupancy:  Three Adults
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Platinum Deluxe Junior Suite Swimout with Terrace (583 sq. ft.) - All-Inclusive - Platinum Princess All Suites - All Adults/All-Inclusive Resort - 5

Platinum Deluxe Junior Suite Swimout with Terrace (583 sq. ft.) - All-Inclusive

Starting from
$565 $198
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • One International Buffet (breakfast, lunch and dinner)
  • Four A La Carte Restaurants Without Previous Reservation (one Italian, one grill/Tex Mex, one international and one oriental Sushi/Teppanyaki)
  • One Restaurant/Snack in the Pool Area
  • One Grill in the Beach Area (hamburgers)
  • Eight Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, Six Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • One Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (one lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
Room Amenities: This Junior Suite comes complete with one king size bed, sofa and direct pool access. There is a full bathroom with a double shower, hairdryer, and vanity mirror. Other features of the suite include: a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini-bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, Two Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • One Water Circuit at the Spa (per adult, per week)  
Maximum Occupancy: Three Adults
Hide room details
Honeymoon Suite with Terrace Hydromassage Tub (887 sq. ft.) - All-Inclusive - Platinum Princess All Suites - All Adults/All-Inclusive Resort - 2

Honeymoon Suite with Terrace Hydromassage Tub (887 sq. ft.) - All-Inclusive

Starting from
$760 $266
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • One International Buffet (breakfast, lunch and dinner)
  • Four A La Carte Restaurants Without Previous Reservation (one Italian, one grill/Tex Mex, one international and one oriental Sushi/Teppanyaki)
  • One Restaurant/Snack in the Pool Area
  • One Grill in the Beach Area (hamburgers)
  • Eight Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, Six Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • One Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (one lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
Room Amenities: This Honeymoon Suite comes complete with one king bed and a hydromassage tub on the terrace. There is a full bathroom with a double shower, hair dryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini-bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, Two Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • Reserved Area on the Beach with Butler Service (drinks only)
  • One Water Circuit at the Spa (per adult, per week)  
Maximum Occupancy:  Two Adults
Hide room details
Honeymoon Suite with Terrace Hydromassage Tub and Swim-Out (887 sq. ft.) - All-Inclusive - Platinum Princess All Suites - All Adults/All-Inclusive Resort - 1

Honeymoon Suite with Terrace Hydromassage Tub and Swim-Out (887 sq. ft.) - All-Inclusive

Starting from
$800 $280
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • One International Buffet (breakfast, lunch and dinner)
  • Four A La Carte Restaurants Without Previous Reservation (one Italian, one grill/Tex Mex, one international and one oriental Sushi/Teppanyaki)
  • One Restaurant/Snack in the Pool Area
  • One Grill in the Beach Area (hamburgers)
  • Eight Bars (including swim-up bars)
  • Use of Fully Equipped Fitness Center, Six Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theater
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • One Multi-Use Court (basketball, football, etc.)
  • Introductory Scuba Lesson in Pool (one lesson per person per stay)
  • Open Trail for Walking / Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
Room Amenities: This Honeymoon Suite comes complete with one king, direct pool access, and a hydromassage tub on the terrace. There is a full bathroom with a double shower, hairdryer, and vanity mirror. Other features of the suite include; a safety deposit box (free of charge), air-conditioning, ceiling fan, coffee maker, plasma TV, satellite system, docking station for iPod, iron/ironing board, mini-bar (water, soft drinks, beer, stocked daily) and telephone in room and bathroom.

Additional Services Included In This Suite:
  • In-Room Premium Bar
  • DVD Library (in reception desk)
  • Pillow Menu
  • 24-Hour Room Service
  • Nightly Turn Down Service
  • Use of Bathrobes During Stay, Two Pairs of Slippers Per Room
  • Private Check-In with Cold Towel and Welcome Drink on Arrival
  • 24-Hour Concierge Service
  • A La Carte Breakfast and Lunch in the Grill Restaurant
  • Reserved Area on the Beach with Butler Service (drinks only)
  • One Water Circuit at the Spa (per adult, per week)  
Maximum Occupancy: Two Adults
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Platinum Princess All Suites - All Adults/All-Inclusive Resort
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, Mexico 77710

Location

The Platinum Yucatan Princess All Suites and Spa Resort Adults Only is a 4.5-star all-inclusive hotel overlooking the crystal-clear waters of the Caribbean Ocean in the Riviera Maya. Its excellent location allows you to explore nearby areas like Playa del Carmen and Cancun, where you can enjoy great leisure facilities and a fantastic atmosphere on its streets thanks to the multitude of different options: exquisite cuisine in the restaurants, plus bars, craft shops, art, nightclubs, and much more.

Why Stay Here


  • All-Suites Resort
  • 24-Hour All Inclusive
  • All-Adults Luxury Property
  • Elegant and Large Deluxe Junior Suite Accommodations with Terrace
  • Many Fun Activities, Entertainment and Dining Options
  • Close Distance to 5th Ave. in Playa del Carmen
  • Stay in One Play at Three: Enjoy Full Access to Grand Sunset Princess and Grand Riviera Princess Adjacent to the Resort

Resort Details

Staying at the Platinum Yucatan Princess you can enjoy a beachfront hotel with amazing views of the idyllic scenery which surrounds our resort in Riviera Maya. All perfect for romantic getaways or for starting the day with energy and your favorite sports. All in a haven of luxury and tranquility that only an Adults Only Hotel is able to offer.

All-Inclusive Details

  • Large and Modern Deluxe Junior Suite Accommodations
  • Butler Service on the Beach
  • All Meals Included Daily (buffet breakfast, buffet lunch and buffet or a la carte dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Room Service
  • Six Restaurants includes Four A La Carte Without Previous Reservation (one Italian, one grill/Tex Mex, one international and one oriental serving Sushi/Teppanyaki), One Restaurant/Snack in the Pool Area and One Grill in the Beach Area (hamburgers)
  • Seven Bars Including Swim-Up Bars
  • 13 Pools in the Complex
  • Use of Fully Equipped Fitness Center, Six Tennis Courts, and Baseball Practice Field
  • Organized Daytime Activities and Nightly Entertainment at the Theatre
  • Access to Club La Salsa
  • Use of Non-Motorized Water Sports
  • One Multi-Use Court (basketball, football, etc.)
  • Six Tennis Courts, Baseball Practice Field and Golf Driving Range
  • Non-Motorized Water Sports
  • Introductory Scuba Lesson in Pool (one lesson per person per stay)
  • Open Trail for Walking/Running
  • Free Internet Connection
  • Access to the Facilities and Services of the Hotel Grand Riviera Princess and Grand Sunset Princess
  • All Taxes and Gratuities

Accommodation Details

Resort have 472 Luxury Junior Suites with superb design, comfort, relaxation and privacy for a holiday with your partner in the Caribbean. The Junior Suites are perfect for a romantic getaway thanks to the attention detail demanded by the most discerning Guests. The Junior Suite Deluxe and Junior Suite Deluxe Swimout rooms (with direct access to the pool), as well as the Platinum Deluxe rooms and Honeymoon Suites with their special customized services are highly recommended. In addition, if you choose the Honeymoon Suite Swimout you can bathe under the stars whenever you wish thanks to the hot tub on the Suite terrace. Absolute luxury!

Thanks to its full range of services, you can enjoy free Wi-Fi throughout the hotel and have access to all of the resort facilities, including the facilities at the Grand Riviera Princess and Grand Sunset Princess hotels located next door, access to 13 pools (some with bar), and the Sport Park where you can try your hand at tennis, baseball, paddle board, and more. Resort offers a wide variety of daytime and evening entertainment activities. The resort also offers exquisite cuisine alongside the sea at any of the themed restaurants, such as the TAO restaurant, the Aroma restaurant with its international cuisine, or the Yucatan buffet restaurant.

Experience truly memorable vacations in Mexico at the Platinum Yucatan Princess All Suites and Spa Resort Adults Only, enveloped by the most exquisite luxury, comfort and exclusivity designed for the most discerning guests.

Within the resort there are two reception areas conveniently located at the heart of the resort, providing a personalized and exclusive service to Guests in the Deluxe Suites or Platinum, Honeymoon Suites.

Guests who choose the Platinum Suite Deluxe and Platinum Deluxe Swimout also have nearby all the restaurant, spa and wellness center services. For Guests who seek nothing but the luxurious best, we provide a Honeymoon Suite and Honeymoon Swimout Suite only for couples, with special details such as round beds and a magnificent location almost touching the beach! Enjoy unforgettable moments in the Jacuzzi on the terrace overlooking the sea.

At the Platinum Yucatan Princess All Suites and Spa Resort Adults Only your comfort is the highest priority!

Restaurants, Lounges & Bars

First class service and exquisite cuisine in Riviera Maya.

The All Inclusive service at the Yucatan Princess All Suites and Spa Resort Adults Only provides access to all of the restaurants and bars in the resort. Enjoy an exquisite and varied dining experience in our wide range of restaurants, creating a gourmet world tour passing through Italy, Asia, Mexico, a beachside grill, and much more; six restaurants and eight bars (including wet bars in the pools) with an extensive choice of Mexican and international drinks.

Special mention must be made of our Aroma Restaurant, specializing in international gourmet cuisine, and the Skylights Restaurant, located in a privileged area of the hotel with spectacular views of Playa del Carmen and the wild scenery of the Riviera Maya, creating a truly unique atmosphere. And for special moments and celebrations for couples, we have exclusive and romantic areas such as our Chill Out Beach Club (available with extra charge).

Resort also offers a full-service international buffet serving breakfast, lunch and dinner, with extensive choice and superior quality products.

A careful selection of fine cuisine that combines quality, service and variety makes the hotel restaurants a real treat for all the senses, with an all-inclusive service at the level of the finest restaurants in Riviera Maya.

Bookings are not required for restaurants, except in the Skylights restaurant which is not included in the All-Inclusive service but is available with extra cost.

Each restaurant has its own dress code and the Resort requests that Guest comply with the indications for each restaurant.

Yucatan Restaurant:
  • All-Inclusive Buffet Restaurant
  • Cuisine Type: International Buffet
  • Reservation: Not Required
  • Non-Smoking Inside the Restaurant. Smoking Area on the Terrace
  • A/C and Terrace
  • Opening Times -Breakfast: 7:00 A.M. - 10:30 A.M. - Lunch: 12:00 P.M. - 3:00 P.M. - Dinner: 6:00 P.M. - 11:00 P.M.
  • Dress Code: Not Allowed to Enter Barefoot, with Swimming Suits and Wet Clothes. For Gentleman is Mandatory to Wear Shirt with Sleeves

Pools & Spas

More than 1230 square miles dedicated to the care of the body and mind.

Princess Spa

A time to enjoy sensations, beauty treatments, spacious pools, whirlpool, team of professionals at your disposal for your program and individual treatment, saunas, fitness room and very bright spaces.

Types of Booths

Three cabins with Jacuzzi. Two cabins for face and body with showers. Three double massage cabins.

Princess Spa Platinum Circuit

The facilities include sauna, steam, hot Jacuzzi and relaxation area.  After your massage you may treat yourself at the relaxation area and enjoy a refreshing drink. Princess Spa has Platinum Yucatan Massage treatments, aromatherapy, reflexology, anti-stress rituals, hot stones and more. The Spa also has steam baths and showers, available for everyone.

Weddings

Complimentary Honeymoon Package Includes:

  • One King Bed in Your Room
  • Special Decoration in the Room on the Arrival Date
  • One Bottle of Sparkling Wine
  • One Fruit Basket
  • Nightly Turndown Service
  • Welcome Cocktail
  • Complimentary Photo Souvenir During Cocktail
  • Late Check-Out (subject to availability)
  • Honeymoon Couple must Present Proof of Marriage at the Resort upon Check-In (marriage must have taken place within 30 days of arrival. Please request your honeymoon package at time of booking)

Imagine a wedding in Riviera Maya, in an extraordinary setting right next to the crystal-clear turquoise waters and exotic Caribbean beaches.

At the 4.5-star Hotel Platinum Yucatan Princess, their aim is to take care of every single detail to make your wedding in the Caribbean truly unforgettable.

They have prepared special wedding packages that include a range of possibilities from which to choose: a ceremony on the beach, honeymooner amenities and special decoration, pampering services for the bride, a keepsake gift for the newlyweds, and much more ... Choose yours and start to imagine the big day right now:

  • ROYALTY Package
  • MAGICAL Package
  • Symbolic Ceremony PRINCESS Package
  • MAYA CEREMONY (mayan symbolic ceremony)
  • INFINITY Package (renewal of vows)
  • ROMANCE Honeymoon Package

It will be such a very special day and you will not have to worry about a thing. The team at the Hotel Platinum Yucatan Princess will take care of everything.

Entertainment & Activities

At the Platinum Yucatan Princess they aim to make your vacation in the Riviera Maya a genuine vacation in its purest state. Thats why they provide a full range of sports, leisure and entertainment facilities.

To do some sport and stay fit during the holidays, there are six tennis courts, a multipurpose court for soccer, basketball, and more, plus their Sports Park, a leisure area surrounded by a magnificent lake . You can also enjoy the unique experience of joining the world of diving in Riviera Maya through the various water sports activities, in addition to the Resorts daytime and evening entertainment programs.

Wildlife lovers can explore and discover the wonderful scenery surrounding the resort in Riviera Maya, using the walkway we have prepared for walkers and joggers.

Could one ask for more? You can not only enjoy all the facilities at this resort, you also have access to all of the facilities and services at the Grand Riviera Princess and Grand Sunset Princess Hotels.

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • All Suite Hotel
  • All-Adults
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Banquet Facility (+)
  • Beachfront
  • Business Services (+)
  • Car Rental Desk (+)
  • Cocktail Lounge
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevators
  • Exercise Gym
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Classes
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Interior Corridors
  • Laundry/Valet service (+)
  • Live Entertainment/DJ
  • Lounges/Bars
  • Luxury Resorts
  • Massage Services (+)
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports (nearby) (+)
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • On-Site Nightclub (+)
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Poolside Bar
  • Porter / Bellhop
  • Properties with Word of Mouth Testimonials
  • Restaurant
  • Room Service Included
  • Safe deposit box (+)
  • Scuba Diving (nearby) (+)
  • Security Guard
  • Shops and commercial services (nearby) (+)
  • Snack Bar
  • Solarium
  • Spa Services (+)
  • Stay at 1-Play at 3
  • Sun Deck
  • Swimming Pool
  • Top 10 Hotel
  • VIP Rooms
  • Wake-Up Service
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.4 / 5
Based on 79 reviews
from
Verified Traveler
Submitted on 12-08-2017
Would Return or Recommend: No
Swim outs all in the shade and the pools at the swim outs are too cold to swim in
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from
Verified Traveler
Submitted on 12-03-2017
Would Return or Recommend: Yes
This is a good value resort. It is a little outdated,but the cleanliness and staff make up for it. The beds were comfortable and rooms nicer. The food is out of this word. We were able to experience the Yucatan fish night Thursday's twice due to Thanksgiving. You have to hit this for the to die for lobster! Actually this was the best place to eat in our minds. Not a bad night for different food styles. Rate to Yucatan eatery a 5!. The beach is great, pools ok. The only bad for us was we were abo... Read more
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Value
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from El Mirage, Arizona
Verified Traveler
Submitted on 11-26-2017
Would Return or Recommend: Yes
We just returned from our honeymoon and it was wonderful! When we arrived at the resort, we were welcomed with champagne and an extremely friendly staff. The food was good and we ate at most of the restaurants, our favorites being the buffet and the Italian restaurant. The housekeeping staff was phenomenal, as was the room service. They even held a honeymooner event, where we played a game with other guests on their honeymoon and they had a cake for us. We stayed in a swim up room, which was ... Read more
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Value
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from Williamston , Mi
Verified Traveler
Submitted on 11-16-2017
Would Return or Recommend: Yes
This was our first trip to Mexico and it was more than what we expected. The resort was beautiful and the staff were all very helpful. I would say that the cleaning personnel for our room was so attentive and welcoming. From the time we arrived we felt very welcome. Every employee of the hotel we met took the time to say hello and see if we were enjoying our time. The pool bar tenders were extremely friendly and the entertainment was enjoyable to watch. Awesome place and we can?t say enough ab... Read more
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Value
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from Reno, Nv
Verified Traveler
Submitted on 11-12-2017
Would Return or Recommend: No
I had an absolutely terrible experience at this resort and will not be returning or recommending to anyone. After checking in and exploring, I decided to call it a night. I slept for about an hour or so and woke up to welts and bites all up my arm. It was apparent that they had bed bugs. I went to the front desk with my situation and they moved me to another room which wasn't even cleaned. There were used towels and soap and nothing was put away. It really looked like guests were still there. Th... Read more
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Value
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from Green Bay, Wi
Verified Traveler
Submitted on 10-30-2017
Would Return or Recommend: Yes
From start to finish this trip was great... Arriving at the Yucatan Platinum Princess a bit early but they brought us welcome drinks right away and got us checked in early and shown to our rooms! The property was quiet and beautiful. The beach was smaller but nice, seating was plentiful. I absolutely loved my swim out suite and will definitely be back. The buffet food was good, nothing to get excited about. All in all a beautiful place with excellent staff!!
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from
Verified Traveler
Submitted on 10-28-2017
Would Return or Recommend: Yes
My trip was awesome! I suggest everyone ta k es a trip to Cancun & stay at this resort. You will have a great experience! I couldn't have asked for a better trip!
Overall Experience
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Value
Cleanliness
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Staff Friendliness
from Herriman, Utah
Verified Traveler
Submitted on 10-20-2017
Would Return or Recommend: Yes
We loved the resort, clean lots to do. Loved the swim up bars and worth the upgrade to have a swim out room. The entertainment was fun, our only complaint was the food isn't that great compared to other all inclusives. Rodeo Grill was our favorite, go there for sure! The beach in the water is a little rock on our side but we walked to the resort next door that we are allowed to use and it was wonderful! Great time at the pool bars and great entertainment options for adults only! Would go a... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Vancouver, Wa
Verified Traveler
Submitted on 10-18-2017
Would Return or Recommend: Yes
Great stay with amazing restaurants,bars, staff and daily shows. Definitely recommend to all to experience at least once!
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Chicago, Il
Verified Traveler
Submitted on 09-24-2017
Would Return or Recommend: Yes
Overall great trip. Staff is excellent. Our waiter was exceptional. Swim out suite was all that we hoped it would be. My major complaints is the smell of our room and some of the resturants. It was a very moldy smell from the time we walked in our room. I had to have the staff spray to take the smell away. Another issue is the food. Breakfast was ok but overall the food was mediocre at best. My husband and I couldn't wait to get back home for good food. Overall good experience.
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
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