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$200 OFF Flight + Hotel Packages!

BRAND NEW: Ocean Riviera Paradise Privilege All Suites Resort - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$415 $166
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,369 $1,039
Per Guest for 5 Nights
4.1/5 BookIt.com Guest Rating
Based on 31 reviews
Located oceanfront in Playa del Carmen-Riviera Maya, Ocean Riviera Paradise has exclusive suites, themed restaurants, and more!
Style: Brand New Luxury
Room & Rates
Privilege Junior Suite - All-Inclusive - BRAND NEW: Ocean Riviera Paradise Privilege All Suites Resort - All-Inclusive - 3

Privilege Junior Suite - All-Inclusive

Starting from
$415 $166
Per Adult Nightly
All-Inclusive Features:
  • Privilege Check-In and Check-Out
  • Private and Designated Areas for Both Arrival and Departure Services
  • Privilege Guests Will be Identified With Special Bracelets
  • Luggage to be Identified With Special Tags and Delivered to the Guests Privilege Jr. Suites
  • Privilege Bedding Package: All Beds Equipped With Pillow Top and Special Linens
  • Pillow Menu
  • Large LCD or Plasma TV
  • Alarm Clock With iPod Player Connection
  • Iron and Board
  • Privilege Toiletries
  • Upgraded Mini-Bar with Premium Drinks
  • Privilege Beach Towels Upon Arrival
  • Chaise Lounge in the Balconies
  • Free Internet Access
  • Daily Turn-Down Service
  • One Lobster Dinner Per Stay
  • Privilege Dining: Reservations with Priority Aeating in all A La Carte Restaurants
  • A La Carte Room Service from 7:00 A.M. - 11:00 P.M.
  • Daily Privilege Breakfast: Served A La Carte in a private designated area only Available for Privilege Guests
  • Privilege Breakfast in Bed: Served as Part of the Room Service
  • Privilege Lounge: Air-Conditioned Private Lounge Only Available for Privilege Guests. Privilege Lounge Access is Available from 7:00 A.M. - 11:00 P.M. a Day and the Following Services are Available: Drinks, Wine selection, menu of coffees and teas Available all Day Long as well as a Hors D`oeuvres and Snacks. Wi-Fi and PCs with Free Internet Access for Privilege Guests. Library and DVD Selection for Adults and Kids. Daily Newspapers. Concierge Service.
  • Privilege Beach: Private Beach Section with Upgraded Chaise Lounges. Personalized Waiter Service for Drinks.
  • Privilege Kids: At Ocean Kids are Not Forgotten and the Resort has Prepared Some Services and Amenities Especially for Them: Daisys Kids Kit Provided upon Arrival. Special Drinks and Meals for Kids Available at the Privilege Lounge. Bathing Gowns for Kids. Books and DVDs for Kids Available at the Privilege Lounge.

Amenities:

One king size bed. private rooftop terrace, in-room free Wi-Fi, digital safe (no charge), mini-bar (stocked with soft drinks, water and beer), iron and ironing board and an electric coffee maker. Living Room: Sofa bed (queen size), TV with international channels terrace with two chairs and a table. Bathroom: Bathtub and shower, magnifying mirror, hair dryer.

Privilege Room Categories Offer Above and Beyond Services and Amenities for Guests, through an Exclusive Butler Service which Includes: 
  • Unpacking and Packing of Guest Luggage
  • Daily Newspaper Delivery to the Room
  • Pillow Menu
  • Shoe Shine
  • Clothes Ironing Service
  • Room Service Order Taken by Butler
  • Spa Reservations
  • In-Room Jacuzzi Fill up on Request
  • In-Room Pool Towels
  • Restaurants Reservations
  • Sports Courts Reservations
  • Advice on Local Tours
  • Wake-up Calls
  • Bellboy Service
  • Area Information
  • Message Delivery
Hide room details
Privilege Junior Suite Swim-Up - All-Inclusive - BRAND NEW: Ocean Riviera Paradise Privilege All Suites Resort - All-Inclusive - 2

Privilege Junior Suite Swim-Up - All-Inclusive

Starting from
$478 $191
Per Adult Nightly
ADULTS ONLY IN THIS SUITE

All-Inclusive Features:
  • Privilege Check-In and Check-Out
  • Private and Designated Areas for Both Arrival and Departure Services
  • Privilege Guests Will be Identified With Special Bracelets
  • Luggage to be Identified With Special Tags and Delivered to the Guests Privilege Jr. Suites
  • Privilege Bedding Package: All Beds Equipped With Pillow Top and Special Linens
  • Pillow Menu
  • Large LCD or Plasma TV
  • Alarm Clock With iPod Player Connection
  • Iron and Board
  • Privilege Toiletries
  • Upgraded Mini-Bar with Premium Drinks
  • Privilege Beach Towels Upon Arrival
  • Chaise Lounge in the Balconies
  • Free Internet Access
  • Daily Turn-Down Service
  • One Lobster Dinner Per Stay
  • Privilege Dining: Reservations with Priority Aeating in all A La Carte Restaurants
  • A La Carte Room Service from 7:00 A.M. - 11:00 P.M.
  • Daily Privilege Breakfast: Served A La Carte in a private designated area only Available for Privilege Guests
  • Privilege Breakfast in Bed: Served as Part of the Room Service
  • Privilege Lounge: Air-Conditioned Private Lounge Only Available for Privilege Guests. Privilege Lounge Access is Available from 7:00 A.M. - 11:00 P.M. a Day and the Following Services are Available: Drinks, Wine selection, menu of coffees and teas Available all Day Long as well as a Hors D`oeuvres and Snacks. Wi-Fi and PCs with Free Internet Access for Privilege Guests. Library and DVD Selection for Adults and Kids. Daily Newspapers. Concierge Service.
  • Privilege Beach: Private Beach Section with Upgraded Chaise Lounges. Personalized Waiter Service for Drinks.
  • Privilege Kids: At Ocean Kids are Not Forgotten and the Resort has Prepared Some Services and Amenities Especially for Them: Daisys Kids Kit Provided upon Arrival. Special Drinks and Meals for Kids Available at the Privilege Lounge. Bathing Gowns for Kids. Books and DVDs for Kids Available at the Privilege Lounge.

Amenities:

One king size bed. private rooftop terrace, in-room free Wi-Fi, digital safe (no charge), mini-bar (stocked with soft drinks, water and beer), iron and ironing board and an electric coffee maker. Living Room: Sofa bed (queen size), TV with international channels terrace with two chairs and a table. Bathroom: Bathtub and shower, magnifying mirror, hair dryer.

Privilege Room Categories Offer Above and Beyond Services and Amenities for Guests, through an Exclusive Butler Service which Includes: 
  • Unpacking and Packing of Guest Luggage
  • Daily Newspaper Delivery to the Room
  • Pillow Menu
  • Shoe Shine
  • Clothes Ironing Service
  • Room Service Order Taken by Butler
  • Spa Reservations
  • In-Room Jacuzzi Fill up on Request
  • In-Room Pool Towels
  • Restaurants Reservations
  • Sports Courts Reservations
  • Advice on Local Tours
  • Wake-up Calls
  • Bellboy Service
  • Area Information
  • Message Delivery
Hide room details
Privilege Junior Suite Rooftop - All-Inclusive - BRAND NEW: Ocean Riviera Paradise Privilege All Suites Resort - All-Inclusive - 1

Privilege Junior Suite Rooftop - All-Inclusive

Starting from
$539 $215
Per Adult Nightly
All-Inclusive Features:
  • Privilege Check-In and Check-Out
  • Private and Designated Areas for Both Arrival and Departure Services
  • Privilege Guests Will be Identified With Special Bracelets
  • Luggage to be Identified With Special Tags and Delivered to the Guests Privilege Jr. Suites
  • Privilege Bedding Package: All Beds Equipped With Pillow Top and Special Linens
  • Pillow Menu
  • Large LCD or Plasma TV
  • Alarm Clock With iPod Player Connection
  • Iron and Board
  • Privilege Toiletries
  • Upgraded Mini-Bar with Premium Drinks
  • Privilege Beach Towels Upon Arrival
  • Chaise Lounge in the Balconies
  • Free Internet Access
  • Daily Turn-Down Service
  • One Lobster Dinner Per Stay
  • Privilege Dining: Reservations with Priority Aeating in all A La Carte Restaurants
  • A La Carte Room Service from 7:00 A.M. - 11:00 P.M.
  • Daily Privilege Breakfast: Served A La Carte in a private designated area only Available for Privilege Guests
  • Privilege Breakfast in Bed: Served as Part of the Room Service
  • Privilege Lounge: Air-Conditioned Private Lounge Only Available for Privilege Guests. Privilege Lounge Access is Available from 7:00 A.M. - 11:00 P.M. a Day and the Following Services are Available: Drinks, Wine selection, menu of coffees and teas Available all Day Long as well as a Hors D`oeuvres and Snacks. Wi-Fi and PCs with Free Internet Access for Privilege Guests. Library and DVD Selection for Adults and Kids. Daily Newspapers. Concierge Service.
  • Privilege Beach: Private Beach Section with Upgraded Chaise Lounges. Personalized Waiter Service for Drinks.
  • Privilege Kids: At Ocean Kids are Not Forgotten and the Resort has Prepared Some Services and Amenities Especially for Them: Daisys Kids Kit Provided upon Arrival. Special Drinks and Meals for Kids Available at the Privilege Lounge. Bathing Gowns for Kids. Books and DVDs for Kids Available at the Privilege Lounge.

Amenities:

One king size bed. private rooftop terrace, in-room free Wi-Fi, digital safe (no charge), mini-bar (stocked with soft drinks, water and beer), iron and ironing board and an electric coffee maker. Living Room: Sofa bed (queen size), TV with international channels terrace with two chairs and a table. Bathroom: Bathtub and shower, magnifying mirror, hair dryer.

Privilege Room Categories Offer Above and Beyond Services and Amenities for Guests, through an Exclusive Butler Service which Includes:
  • Unpacking and Packing of Guest Luggage
  • Daily Newspaper Delivery to the Room
  • Pillow Menu
  • Shoe Shine
  • Clothes Ironing Service
  • Room Service Order Taken by Butler
  • Spa Reservations
  • In-Room Jacuzzi Fill up on Request
  • In-Room Pool Towels
  • Restaurants Reservations
  • Sports Courts Reservations
  • Advice on Local Tours
  • Wake-up Calls
  • Bellboy Service
  • Area Information
  • Message Delivery
Hide room details
Privilege Master Suite - All-Inclusive - BRAND NEW: Ocean Riviera Paradise Privilege All Suites Resort - All-Inclusive - 5

Privilege Master Suite - All-Inclusive

Starting from
$602 $241
Per Adult Nightly
All-Inclusive Features:
  • Privilege Check-In and Check-Out
  • Private and Designated Areas for Both Arrival and Departure Services
  • Privilege Guests Will be Identified With Special Bracelets
  • Luggage to be Identified With Special Tags and Delivered to the Guests Privilege Jr. Suites
  • Privilege Bedding Package: All Beds Equipped With Pillow Top and Special Linens
  • Pillow Menu
  • Large LCD or Plasma TV
  • Alarm Clock With iPod Player Connection
  • Iron and Board
  • Privilege Toiletries
  • Upgraded Mini-Bar with Premium Drinks
  • Privilege Beach Towels Upon Arrival
  • Chaise Lounge in the Balconies
  • Free Internet Access
  • Daily Turn-Down Service
  • One Lobster Dinner Per Stay
  • Privilege Dining: Reservations with Priority Aeating in all A La Carte Restaurants
  • A La Carte Room Service from 7:00 A.M. - 11:00 P.M.
  • Daily Privilege Breakfast: Served A La Carte in a private designated area only Available for Privilege Guests
  • Privilege Breakfast in Bed: Served as Part of the Room Service
  • Privilege Lounge: Air-Conditioned Private Lounge Only Available for Privilege Guests. Privilege Lounge Access is Available from 7:00 A.M. - 11:00 P.M. a Day and the Following Services are Available: Drinks, Wine selection, menu of coffees and teas Available all Day Long as well as a Hors D`oeuvres and Snacks. Wi-Fi and PCs with Free Internet Access for Privilege Guests. Library and DVD Selection for Adults and Kids. Daily Newspapers. Concierge Service.
  • Privilege Beach: Private Beach Section with Upgraded Chaise Lounges. Personalized Waiter Service for Drinks.
  • Privilege Kids: At Ocean Kids are Not Forgotten and the Resort has Prepared Some Services and Amenities Especially for Them: Daisys Kids Kit Provided upon Arrival. Special Drinks and Meals for Kids Available at the Privilege Lounge. Bathing Gowns for Kids. Books and DVDs for Kids Available at the Privilege Lounge.

Amenities:

One king size bed. private rooftop terrace, in-room free Wi-Fi, digital safe (no charge), mini-bar (stocked with soft drinks, water and beer), iron and ironing board and an electric coffee maker. Living Room: Sofa bed (queen size), TV with international channels terrace with two chairs and a table. Bathroom: Bathtub and shower, magnifying mirror, hair dryer.

Privilege Room Categories Offer Above and Beyond Services and Amenities for Guests, through an Exclusive Butler Service which Includes: 
  • Unpacking and Packing of Guest Luggage
  • Daily Newspaper Delivery to the Room
  • Pillow Menu
  • Shoe Shine
  • Clothes Ironing Service
  • Room Service Order Taken by Butler
  • Spa Reservations
  • In-Room Jacuzzi Fill up on Request
  • In-Room Pool Towels
  • Restaurants Reservations
  • Sports Courts Reservations
  • Advice on Local Tours
  • Wake-up Calls
  • Bellboy Service
  • Area Information
  • Message Delivery
Hide room details
Privilege Master Suite Swim-Up - All-Inclusive - BRAND NEW: Ocean Riviera Paradise Privilege All Suites Resort - All-Inclusive - 4

Privilege Master Suite Swim-Up - All-Inclusive

Starting from
$727 $290
Per Adult Nightly
ADULTS ONLY IN THIS SUITE


All-Inclusive Features:
  • Privilege Check-In and Check-Out
  • Private and Designated Areas for Both Arrival and Departure Services
  • Privilege Guests Will be Identified With Special Bracelets
  • Luggage to be Identified With Special Tags and Delivered to the Guests Privilege Jr. Suites
  • Privilege Bedding Package: All Beds Equipped With Pillow Top and Special Linens
  • Pillow Menu
  • Large LCD or Plasma TV
  • Alarm Clock With iPod Player Connection
  • Iron and Board
  • Privilege Toiletries
  • Upgraded Mini-Bar with Premium Drinks
  • Privilege Beach Towels Upon Arrival
  • Chaise Lounge in the Balconies
  • Free Internet Access
  • Daily Turn-Down Service
  • One Lobster Dinner Per Stay
  • Privilege Dining: Reservations with Priority Aeating in all A La Carte Restaurants
  • A La Carte Room Service from 7:00 A.M. - 11:00 P.M.
  • Daily Privilege Breakfast: Served A La Carte in a private designated area only Available for Privilege Guests
  • Privilege Breakfast in Bed: Served as Part of the Room Service
  • Privilege Lounge: Air-Conditioned Private Lounge Only Available for Privilege Guests. Privilege Lounge Access is Available from 7:00 A.M. - 11:00 P.M. a Day and the Following Services are Available: Drinks, Wine selection, menu of coffees and teas Available all Day Long as well as a Hors D`oeuvres and Snacks. Wi-Fi and PCs with Free Internet Access for Privilege Guests. Library and DVD Selection for Adults and Kids. Daily Newspapers. Concierge Service.
  • Privilege Beach: Private Beach Section with Upgraded Chaise Lounges. Personalized Waiter Service for Drinks.
  • Privilege Kids: At Ocean Kids are Not Forgotten and the Resort has Prepared Some Services and Amenities Especially for Them: Daisys Kids Kit Provided upon Arrival. Special Drinks and Meals for Kids Available at the Privilege Lounge. Bathing Gowns for Kids. Books and DVDs for Kids Available at the Privilege Lounge.

Amenities:

One king size bed. private rooftop terrace, in-room free Wi-Fi, digital safe (no charge), mini-bar (stocked with soft drinks, water and beer), iron and ironing board and an electric coffee maker. Living Room: Sofa bed (queen size), TV with international channels terrace with two chairs and a table. Bathroom: Bathtub and shower, magnifying mirror, hair dryer.

Privilege Room Categories Offer Above and Beyond Services and Amenities for Guests, through an Exclusive Butler Service which Includes: 
  • Unpacking and Packing of Guest Luggage
  • Daily Newspaper Delivery to the Room
  • Pillow Menu
  • Shoe Shine
  • Clothes Ironing Service
  • Room Service Order Taken by Butler
  • Spa Reservations
  • In-Room Jacuzzi Fill up on Request
  • In-Room Pool Towels
  • Restaurants Reservations
  • Sports Courts Reservations
  • Advice on Local Tours
  • Wake-up Calls
  • Bellboy Service
  • Area Information
  • Message Delivery
Hide room details
BRAND NEW: Ocean Riviera Paradise Privilege All Suites Resort - All-Inclusive
Car Fed Chetumal – Cancún Km 296, Playa del Carmen 77710, México, Cancun, Mexico 77511

Location

Located just 30 miles south of Cancun, and only 5 miles from the electric and vibrant downtown of Playa del Carmen.

Why Stay Here

  • Privilege Junior Suites with Private Terrace, Jacuzzi and with Partial Ocean View
  • Exclusive Breakfast in the Room
  • Preferential Table Reservations in the Themed Restaurants
  • Exclusive Beach Area with Waiter Service
  • Exclusive Privilege Lounge
  • Special Discounts in the Spa
  • Diving Center Centro de Buceo `Dive It! Scuba and Fun`
  • Special Privilege Pack for Children

Resort Details

This oceanfront resort is located in the heart of the Riviera Maya. Ocean Riviera Paradisehas exclusive suites, themed restaurants, meeting rooms, a Despacio Spa Centre, an scuba dive center and a wide range of entertainment and sports.

All-Inclusive Details

  • All Meals Included Daily (buffet breakfast, Buffet Lunch, andcBuffet or a la carte dinner at any of the resort`s restaurants)
  • Unlimited Domestic and International Beverages
  • Daily Activities Program
  • Nightly Entertainment
  • Free Introductory Scuba Diving Lesson in Pool (one per stay)
  • Ten Restaurants
  • 12 Bars Including Four Swim-Up Bar
  • Mini-Bar (re-stocked daily with sodas, water and beer)
  • Room Service from 11:00 A.M. - 11:00 P.M.
  • Aqua-Fitness, Football and Beach Volleyball
  • Free Wi-Fi
  • Select Non-Motorized Water Sports
  • 24-Hour Gym
  • All Gratuities Included

Accommodation Details

This beautiful resort offers 974 spacious and elegantly appointed junior suites. The resort has four sections, making it ideal for a garden, pool, partial or frontal ocean views.

974 Rooms in Four Separate Sections:

  • 210 Privilege Rooms, Exclusive Section
  • 288 Daisy Rooms, Family Section
  • 284 Eden Rooms, Beachfront
  • 192 El Beso Rooms, All-Adults Section

In-Suite Amenities:
King size bed or two double beds. In-room free Wi-Fi, digital safe (no charge), mini-bar (stocked with soft drinks, water and beer), iron/ironing board and an electric coffee maker. Living Room: Sofa bed, TV with international channels, terrace with two chairs and a table. Bathroom: Bathtub and shower, magnifying mirror and hair dryer.

Privilege All-Inclusive Features:
  • Privilege Check-In and Check-Out
  • Private and Designated Areas for Both Arrival and Departure Services
  • Privilege Guests Will be Identified With Special Bracelets
  • Luggage to be Identified With Special Tags and Delivered to the Guests Privilege Jr. Suites
  • Privilege Bedding Package, All Beds Equipped With Pillow Top and Special Linens
  • Pillow Menu
  • Large LCD or Plasma TV
  • Alarm Clock With iPod Player Connection
  • Iron and Board
  • Privilege Toiletries
  • Upgraded Mini-Bar with Premium Drinks
  • Privilege Beach Towels Upon Arrival
  • Chaise Lounge in the Balconies
  • Free Internet Access
  • Daily Turn-Down Service
  • 1 Lobster Dinner Per Stay
  • Privilege Dining: Reservations with priority seating in all A a la carte restaurants.
  • A La Carte Room Service From 7:00AM - 11:00PM
  • Daily Privilege Breakfast, Served a La Carte in a Private Designated Area Only Available for Privilege Guests
  • Privilege Breakfast in Bed: Served as part of the room service.
  • Privilege Lounge: Air-conditioned private lounge only available for Privilege Guests. Privilege Lounge access is available from 7:00AM - 11:00PM a day and the following services are available: Drinks, wine selection, menu of coffees and teas available all day long as well as a Hors D`oeuvres and snacks. Wi-Fi and PCs with free internet access for Privilege Guests. Library and DVD selection for adults and kids. Daily newspapers. Concierge service.
  • Privilege Beach: Private beach section with upgraded chaise lounges. Personalized waiter service for drinks.
  • Privilege Kids: At Ocean kids are not forgotten and the resort has prepared some services and amenities especially for them: Daisys Kids Kit provided upon arrival. Special drinks and meals for kids available at the Privilege Lounge. Bathing gowns for kids. Books and DVDs for kids available at the Privilege Lounge.

Privilege Room categories offer above and beyond services and amenities for Guests, thru an exclusive Butler service which includes:
  • Unpacking and Packing of Guest Luggage
  • Daily Newspaper Delivery to the Room
  • Pillow Menu
  • Shoe Shine
  • Clothes Ironing Service
  • Room Service Order Taken by Butler
  • Spa Reservations
  • In-Room Jacuzzi Fill up on Request
  • In-Room Pool Towels
  • Restaurants Reservations
  • Sports Courts Reservations
  • Advise on Local Tours
  • Wake up Calls
  • Bellboy Service
  • Area Information
  • Message Delivery

Restaurants, Lounges & Bars

24-Hour All-Inclusive Dining Includes: Meals, national drinks, cocktails and snacks included 24 hours. Some dishes in the Villa Marina have extra cost as well as some wines in restaurants.

Restaurants:

  • Amaranto: International
  • La Locanda: Italian
  • Sakura: Tepanyaki
  • Route 66: Regional American BBQ
  • Blue Moon: Romantic Dinning (adults only)
  • Steak House: Steaks
  • Margarita: Mexican
  • Villamarina: Internatioal/Fusion
  • Pez Vela: Grilled Caribbean
  • Fusion: International Cuisine

Bars:
  • Piano Bar
  • Discotheque
  • Eden Snack Bar
  • El Beso Snack Bar
  • Daisy Snack Bar
  • Beach Bar
  • Four Swim-Up Bars
  • Lobby Bar
  • Mikes Coffee

For the Family

Privilege Kids:

  • Welcome Daisy Kit Upon Arrival
  • Drinks and Special Meals for Children in the Privilege Lounge
  • Bathrobe for Children
  • In-Room Books and DVDs for Children Available in the Privilege Lounge

DAISY Mini Club (for children 4 - 12 years):

Day and night activities Playground Music and shows Board games Water playground.

Teen Club (13 to 17 years): Open daily   
Entertainment program Teen Club room with PlayStation, Xbox, Guitar Hero and Wi-Fi, football movies and snack service (soft drinks, popcorn and frapuccinos)

Meetings & Conventions

With over 24,000 square-feet divided in 13 meeting rooms, Ocean Riviera Paradise offers the perfect spot for any special occasion. The professional event planners will ensure that no detail is overlooked. 

Pools & Spas

Despacio Spa Centre by Etra is the resort`s temple for Rest and Relaxation. Unwind yourself in the wet areas, melt the stress away with a relaxing massage or let us pamper you with a wide range of beauty treatments by the team of professionals to relax and fully rejuvenate. Also available: Hairdresser, beauty salon, sauna, steam room, whirlpool, relaxation room, outdoor massages and fitness center.

Weddings

Share this special occasion in the tropical paradise.

Resort offers five wedding packages to complement and make your day, unique and unforgettable. 

Entertainment & Activities

BLUE TEAM

You will find a wide program of activities and sports at the Ocean Riviera Paradise arranged by the entertainment Blue Team:

  • Daytime and Evening Entertainment Program
  • Beach Activities
  • Beach Volleyball
  • Tennis Court
  • Multisport Court
  • Table Tennis
  • Aerobics
  • Boccia
  • Jungle Walk
  • Bowling Alley

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • All Suite Hotel
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Baby Sitting (+)
  • Banquet Facilities (+)
  • Beach Bar
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Bell Staff/Porter
  • Beverage/Cocktail
  • BreakfastBuffet
  • Business Services (+)
  • Cafe Bar
  • Car Rental Desk (+)
  • Catering Services (+)
  • Child Programs
  • Children's Program
  • Cocktail Lounge with Entertainment
  • Coffee/Tea
  • CoffeeShop
  • Complimentary Use of Bathrobe and Slippers
  • Complimentary Wi-Fi
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Doctor on Call (+)
  • Dry Cleaning Service (+)
  • Exercise Gym
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Gift Shop on Property (+)
  • Great for Kids
  • Guest Activity Desk
  • Honeymoon Amenities (+)
  • Horseback Riding (nearby) (+)
  • Jacuzzi
  • Kiddie Pool
  • Kids Club
  • Laundry/Valet service (+)
  • Live Entertainment/DJ
  • Lounges/Bars
  • Luggage Storage
  • Massage Services (+)
  • Massage Therapist (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Oceanfront
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • On-Site Travel Agency (+)
  • Outdoor Parking
  • Outdoor Pool
  • Room Service Included
  • Sauna
  • Security
  • Spa (+)
  • Sun Deck
  • Swim-Up Bar
  • Swimming Pool
  • VIP Rooms
  • Valet Parking
  • Wake-Up Service
  • Water Sports (nearby) (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.1 / 5
Based on 31 reviews
from Philadelphia, Pennsylvania
Verified Traveler
Submitted on 06-12-2017
Would Return or Recommend: Yes
This was a new hotel and is still having growing pains. Very few of the staff understood English. Our biggest disappointment was the shallow pools (3 ft). We took the privilege option and our rooms were big and clean with our own Jacuzzi on the roof. The only restaurant we didn't like was the Italian, the food was very little and cold. I'm sure that the hotel will improve as time passes.
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from New York
Verified Traveler
Submitted on 06-01-2017
Would Return or Recommend: Yes
The hotel was amazing , food drinks very impressed . Mexicans resort workers at this place were amazing. We booked 2 night and stayed an extra 2 will definitely go back there
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Pacifica, Ca
Verified Traveler
Submitted on 05-24-2017
Would Return or Recommend: Yes
This review is for ORP Privilege Junior Suite Swim-up room 3105 for April 23-27, 2017. The trip was for my wife and I. No kids, they stayed home. :) We booked late last year and got a great rate for a junior swim-up in the Privilege section facing the resort. For us, Privilege definitely made the difference and was worth it. We arranged transfers during booking with BD Travel to/from CUN and it was easy and fast (45 minutes). We arrived about 11AM and checked in through the Privilege offices o... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from North Richland Hills, Texas
Verified Traveler
Submitted on 05-18-2017
Would Return or Recommend: Yes
Wife and I just returned from 5 nights at the hotel. It's a great resort, with very nice staff. Our only issue was the AC in the rooms. They are pre-set to 75 degrees F. You can't lower them. My wife and I both travel with fans, so that was how we were able to sleep. The food was amazing and drinks were great. We have stayed in other all inclusives and the drinks usually come in little bitty throw away cups. These drinks came in regular plastic glasses that you could enjoy. We stayed in... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Toronto, Ontario
Verified Traveler
Submitted on 05-11-2017
Would Return or Recommend: Yes
We visited at the end of April with a group of 12 in 6 rooms, For the most part everything was great, service is good food was great, Entertainment staff was fun and engaging. The resort grounds, facilities and pools are beautiful and well kept, The rooms need some attention to detail in finishing touches and cleaning. Overall for the right price we would return again, BUT if pricing gets to the point where its comparable with other 5* probably not.
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from Katy, Texas
Verified Traveler
Submitted on 05-04-2017
Would Return or Recommend: Yes
My family loved this place. This place got everything for my kids and my wife. Going to take my family back and bring more family and friend there too.
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from Chicago, Illinois
Verified Traveler
Submitted on 04-28-2017
Would Return or Recommend: Yes
Just got back from 5 nights at the Ocean Riviera Paradise. Privilege was very luxurious. Pre arranged reservations was soooo nice. The room was very clean, completely set, and no issues at all. Mini fridge was stocked everyday, Butler came by with a bottle of wine and some chocolates, new towels when ever we needed, and the room was cleaned spotless every day. The decor of the room is modern luxurious. We had a hot tub on our balcony, drinks and cleansing towels upon arrival, and top notch serv... Read more
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from Chicago, Il
Verified Traveler
Submitted on 04-24-2017
Would Return or Recommend: Yes
We just got back from a week long trip here and would definitely go back! Having the privilege perks was pretty nice as you had top liquor through the day no matter what bar you went to. The preffered check in was nice as there was a pretty big line when we arrived and having the advantage of the reservations was good. The beach was a bit rocky but that's how it is in most of the area around Playa Del Carmen (if you want pristine beach with turquoise waters you need to look in Cancun). We liked... Read more
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from Los Angeles , Ca
Verified Traveler
Submitted on 04-24-2017
Would Return or Recommend: No
The hotel is very under-staffed, and nobody knows what they are doing. Rooms only get cleaned late afternoon. I called 8 (!!) times during two days for the coffee pods for our in-room machine . NEVER got them. We stayed at Privilege part, presumably with a butler. It's just a joke! We didn't get any help with our issues, no matter how many times we called. Never heard back from the butler. The good thing at Privilege area was a nice ala-cart restaurant, and rooftop lounge with beautiful views.... Read more
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from Buffalo , Ny
Verified Traveler
Submitted on 04-15-2017
Would Return or Recommend: Yes
Just got back from a trip with 5 families and children from the age of 5 to 14. Parents and children all enjoyed their stay and there were great activities for every age group between the beach, many pools, bowling alley, basketball court, kid slides and pool, playground etc. The rooms were beautiful and very spacious. Enjoyed the food at every restaurant we went to. Staff was always very pleasant and nice. The ocean did have seaweed and some rocky areas but still beautiful. I would definitely r... Read more
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