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THRU MIDNIGHT! 60% OFF + $99 Down

The Grand at Moon Palace - All-Inclusive A BOOKIT PREFERRED RESORT

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$468 $205
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$3,919 $1,649
Per Guest for 5 Nights
Fair 3.2 out of 5
Based on 25 BookIt.com Guest Reviews
Moon Palace won the number one spot on USA Today`s Best All-Inclusive Resort Readers travel award.
Style: Luxurious and Entertaining
Room & Rates
Grand Deluxe Resort View - All-Inclusive - Up to $2,500 in Resort Credits - The Grand at Moon Palace - All-Inclusive - 3

Grand Deluxe Resort View - All-Inclusive - Up to $2,500 in Resort Credits

Starting from
$468 $205
Per Adult Nightly
Up to $2,500 USD in FREE Resort Credits:
  • $500 USD Resort Credit on Three Nights
  • $750 USD Resort Credit on Four Nights
  • $1,500 USD Resort Credit on Five to Eight Nights
  • $2,000 USD Resort Credit on 9-11 Nights
  • $2,500 USD Resort Credit on 12+ Nights
Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.
 
Resort Credit can be applied towards:
  • Chichen Itza Tour: $160 USD per Person
  • Isla Mujeres Tour: $89 USD per Person
  • Zip Line: $90 USD per Person
  • Dolphin Ultimate Gold: $149 USD per Person
  • Chefs Dinner: $99 USD per Person
  • Romantic Dinner: $150 USD per Person
  • Valladolid Colonial: $110 USD per Person
  • Fly Board: $199 USD per Person
Note: Subject to changes and cancellations without previous notice
 
Your All-Inclusive Plan Includes:
  • All Meals Included Every Day. Breakfast, Lunch and Dinner, Buffet or a La Carte Dinner
  • Domestic and Imported Top-Shelf Drinks
  • Use of the Facilities of all Palace Resorts in Cancun (except Le Blanc), Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited Phone Calls to Mexico, USA and Canada From Your Room (some restrictions apply)
  • Complimentary Wi-Fi Throughout the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna and Steam Room
  • Activities Including Yoga and Pilates and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
Enjoy the peacefulness of your stay in one of the Grand Deluxe Resort View Rooms which will be waiting for you with a nice welcome bottle of wine as part of the amenities you will find in this room. The room features one king bed or two double beds, a double whirlpool tub, private bath with shower, balcony with chaise lounge, table and chairs, sitting area, liquor dispenser, daily refreshed mini-bar with sodas, bottled water, juices as well as domestic and imported beers. Room snacks including chips and crackers. Other amenities include a coffee maker, CHI bath amenities, bathrobes and slippers, professional hairdryer and straightener, iron and ironing board, digital safe (laptop size), individually controlled air conditioner, direct dial telephone, Smart TV with Youtube, vTuner and Weather Channel, alarm clock/radio/iPod dock, 24-hour room service and turndown service. This is a non-smoking room. The rooms also feature free Wi-Fi, a resort view, DVD player, pillow menu, aromatherapy menu, double sink counter and an exclusive white jute bag (giveaway).
 
Max Occupancy: Four Guests, including children ages 4 to 17. A maximum of one infant (ages 0 to 3) will be allowed to stay in the same room with four Guests.
Hide room details
Grand Deluxe Garden View - All-Inclusive - Up to $2,500 in Resort Credits - The Grand at Moon Palace - All-Inclusive - 2

Grand Deluxe Garden View - All-Inclusive - Up to $2,500 in Resort Credits

Starting from
$471 $207
Per Adult Nightly
Up to $2,500 in FREE Resort Credits:
  • $500 USD Resort Credit on 3 Nights
  • $750 USD Resort Credit on 4 Nights
  • $1,500 USD Resort Credit on 5-8 Nights
  • $2,000 USD Resort Credit on 9-11 Nights
  • $2,500 USD Resort Credit on 12+ Nights
Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.
 
Resort Credit can be applied towards:
  • Chichen Itza Tour: $160 USD per Person
  • Isla Mujeres Tour: $89 USD per Person
  • Zip Line: $90 USD per Person
  • Dolphin Ultimate Gold: $149 USD per Person
  • Chefs Dinner: $99 USD per Person
  • Romantic Dinner: $150 USD per Person
  • Valladolid Colonial: $110 USD per Person
  • Fly Board: $199 USD per Person
Note: Subject to changes and cancellations without previous notice
 
Your All-Inclusive Plan Includes:
  • All Meals Included Every Day. Breakfast, Lunch and Dinner, Buffet or a La Carte Dinner
  • Domestic and Imported Top-Shelf Drinks
  • Use of the Facilities of All Palace Resorts in Cancun (except Le Blanc), Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited Phone Calls to Mexico, USA and Canada From Your Room (some restrictions apply)
  • Complimentary Wi-Fi Through Out the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly 
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two  Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna and Steam Room
  • Activities Including Yoga and Pilates and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
Enjoy the peacefulness of your stay in one of the Grand Deluxe Garden View Rooms which will be waiting for you with a nice welcome bottle of wine as part of the amenities you will find in this room. The room features one king bed or two double beds, a double whirlpool tub, private bath with shower, balcony with chaise lounge, table and chairs, sitting area, liquor dispenser, daily refreshed mini-bar with sodas, bottled water, juices as well as domestic and imported beers. Room snacks including chips and crackers. Other amenities include a coffee maker, CHI bath amenities, bathrobes and slippers, professional hairdryer and straightener, iron and ironing board, digital safe (laptop size), individually controlled air conditioning, direct dial telephone, Smart TV with Youtube, vTuner and Weather Channel, alarm clock/radio/iPod dock, 24-hour room service and turndown service. This is a non-smoking room. The rooms also feature Free Wi-Fi, a garden view, DVD player, pillow menu, aromatherapy menu, double sink counter and an exclusive white jute bag (giveaway).
 
Max Occupancy: Four Guests, including children ages 4 to 17. A maximum of one infant (ages 0 to 3) will be allowed to stay in the same room with four Guests.
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Grand Swim Up-Suite - All-Inclusive - Up to $2,500 in Resort Credits - The Grand at Moon Palace - All-Inclusive - 4

Grand Swim Up-Suite - All-Inclusive - Up to $2,500 in Resort Credits

Starting from
$613 $343
Per Adult Nightly
Up to $2,500 in FREE Resort Credits:
  • $500 USD Resort Credit on 3 Nights
  • $750 USD Resort Credit on 4 Nights
  • $1,500 USD Resort Credit on 5-8 Nights
  • $2,000 USD Resort Credit on 9-11 Nights
  • $2,500 USD Resort Credit on 12+ Nights
Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.
 
Resort Credit can be applied towards:
  • Chichen Itza Tour: $160 USD per Person
  • Isla Mujeres Tour: $89 USD per person
  • Zip Line: $90 USD per Person
  • Dolphin Ultimate Gold: $149 USD per Person
  • Chefs Dinner: $99 USD per Person
  • Romantic Dinner: $150 USD per Person
  • Valladolid Colonial: $110 USD per Person
  • Fly Board: $199 USD per Person
Note: Subject to changes and cancellations without previous notice
 
Your All-Inclusive Plan Includes:
  • All Meals Included Every Day. Breakfast, Lunch and Dinner, Buffet or a La Carte Dinner
  • Domestic and Imported Top-Shelf Drinks
  • Use of the Facilities of all Palace Resorts in Cancun (except Le Blanc), Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited Phone Calls to Mexico, USA and Canada From Your Room (some restrictions apply)
  • Complimentary Wi-Fi Throughout the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna and Steam Room
  • Activities Including Yoga and Pilates and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
Enjoy the peacefulness of your stay in one of the Grand Swim-Up Suites which will be waiting for you with a nice welcome bottle of wine as part of the amenities you will find in this room. The room features one king bed or two double beds, a double whirlpool tub, private bath with shower, balcony with chaise lounge, table and chairs, sitting area, liquor dispenser, daily refreshed mini-bar with sodas, bottled water, juices as well as domestic and imported beers. Room snacks including chips and crackers. Other amenities include a coffee maker, CHI bath amenities, bathrobes and slippers, professional hairdryer and straightener, iron and ironing board, digital safe (laptop size), individually controlled air conditioning, direct dial telephone, Smart TV with Youtube, vTuner and Weather Channel, alarm clock/radio/iPod dock, 24-hour room service and turndown service. This is a non-smoking room. The rooms also feature free Wi-Fi, a garden view or resort view (not guaranteed), private access to the pool, DVD player, pillow menu, aromatherapy menu, double sink counter and an exclusive white jute bag (giveaway).
 
Max Occupancy: Four Guests, including children ages 4 to 17. A maximum of one infant (ages 0 to 3) will be allowed to stay in the same room with four Guests.
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Family Deluxe Room - All-Inclusive - Up to $2,500 in Resort Credits - The Grand at Moon Palace - All-Inclusive - 1

Family Deluxe Room - All-Inclusive - Up to $2,500 in Resort Credits

Starting from
$870 $382
Per Adult Nightly
Up to $2,500 USD in FREE Resort Credits:
  • $500 USD Resort Credit on 3 Nights
  • $750 USD Resort Credit on 4 Nights
  • $1,500 USD Resort Credit on 5-8 Nights
  • $2,000 USD Resort Credit on 9-11 Nights
  • $2,500 USD Resort Credit on 12+ Nights
Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.
 
Resort Credit can be applied towards:
  • Chichen Itza Tour: $160 USD per Person
  • Isla Mujeres Tour: $89 USD per Person
  • Zip Line: $90 USD per Person
  • Dolphin Ultimate Gold: $149 USD per Person
  • Chefs Dinner: $99 USD per Person
  • Romantic Dinner: $150 USD per Person
  • Valladolid Colonial: $110 USD per Person
  • Fly Board: $199 USD per Person
Note: Subject to changes and cancellations without previous notice
 
Your All-Inclusive Plan Includes:
  • All Meals Included Every Day. Breakfast, Lunch and Dinner, Buffet or a La Carte Dinner
  • Domestic and Imported Top-Shelf Drinks
  • Use of the Facilities of all Palace Resorts in Cancun (except Le Blanc), Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited Phone Calls to Mexico, USA and Canada From Your Room (some restrictions apply)
  • Complimentary Wi-Fi Throughout the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna and Steam Room
  • Activities Including Yoga and Pilates and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
Grand Family Deluxe: Two connecting superior deluxe rooms. One room features a king size bed and connecting rooms with two double beds. Double whirlpool tub. Private bath with shower. Balcony with chaise lounge, chairs and table. Welcome bottle of wine. Seating area. Liquor dispenser. Daily refreshed mini bar which include sodas, bottled water, juices and domestic and imported beers. In-Room snacks include chips and crackers. Coffee maker. CHI bath amenities. Bathrobes and slippers. Professional hairdryer and straightener. Iron/ironing board. Digital safe (laptop size). Individually controled a/c. Direct dial telephone. Smart TV with Youtube, vTuner and weather channel. Alarm clock/radio/iHome Dock. 24-Hour room service and turndown service. This is a non-smoking room. Wireless Internet. Garden View and Resort View available (view are not guaranteed). Welcome amenities for families, xbox 360/DVD player in the room, selection of xbox games upon request, selection of DVDs upon request, fun in the sun bucket kit. Mini-bar in the kids room offers chocolate milkshakes, juices, sodas, water, chocolates. L Oreal kids bath amenities, kid-sized slippers and robes. Exclusive Beach Bag (one per room/per stay). Umbrella
 
Max Occupancy: Six Guests, including children ages 4 to 17. A maximum of one infant (ages 0 to 3) will be allowed to stay in the same room with six Guests.
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The Grand at Moon Palace - All-Inclusive
Carretera Federal 307 Km 340, Cancun, Mexico 77500

Location

The Grand at Moon Palace experience begins with a sensational location, right on the Cancun beach flanked by the Caribbean Sea, only 5 miles (8 kilometers) away from the Cancun Airport and 15 miles (24 kilometers) from Downtown Cancun.

Why Stay Here


  • Elegant Room Accommodations with Double-Size Whirlpool Tub
  • Unlimited Phone Calls to USA, Canada and Mexico
  • Home of the Jack Nicklaus Signature Cancun Golf Course
  • Up to Two Teens. Kids 17 and Under Stay, Play and Eat Free (traveling up until December 23, 2019, not valid for December 24, 2018 to January 03, 2019)
  • Free Up to $2,500 USD in Resort Credits

Resort Details

The Grand at Moon Palace, a seemingly boundless stretch of beautiful beach overlooking the Caribbean Sea is the backdrop for your elegant and fun-filled all-inclusive vacation. At the Grand at Moon Palace you`ll find a simple elegance that permeates everything during your stay. You will experience unparalleled hospitality from the helpful and skilled resort staff. The Grand at Moon Palace features ten restaurants, seven bars, nine outdoor pools including an olympic pool, five swim-up bars, fitness center, beach club, theater, sports bar and bowling, play room and a spa with 41 single treatment rooms, 21 double treatment rooms, two golden suites and hydrotherapy facilities.

Free Resort Credit Policies: Unused Resort Credit is valid for up to one year and can be transferred to other Palace Resorts Guests. This one year period begins two weeks after the check-out date. Original Resort Credit restrictions on spa services still apply. When using Resort Credit for Vacation Memories, Resort Credit Shop, and other products and services offered as part of this promotion, service taxes and fees will apply.

All-Inclusive Details

  • Luxury Room Accommodations
  • All Meals Included Every Day. Breakfast, Lunch and Dinner, Buffet or a La Carte Dinner
  • Domestic and Imported Top-Shelf Drinks
  • Use of the Facilities of All Palace Resorts in Cancun (except Le Blanc), Cozumel and the Riviera Maya
  • Transportation to The Moon Spa and Golf Club
  • Unlimited Phone Calls to Mexico, USA and Canada From Your Room (some restrictions apply)
  • Complimentary Wi-Fi Through the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly 
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna and Steam Room
  • Activities Including Yoga and Pilates and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games

Accommodation Details

Your room or suite at The Grand at Moon Palace will take your breath away. Like your own private spa, your room will entice you with a double whirlpool tub, 24-hour room service, luxurious decor including a marble bathroom with glass enclosed shower and a refreshing breeze gliding in from your private balcony. Rooms include Farouk Chi amenities, including bath products, hairdryer and a flat iron in all room categories. Other features of the Guestrooms include turndown service, liquor dispenser and mini-bar containing sodas, bottled water and domestic beer, including a fully stocked in-room liquor dispenser that offers top-shelf night caps, Smart TV with Youtube, vTuner  and Weather Channel in all rooms, digital safe that can hold a laptop, individually controlled air conditioning, coffee maker, direct dial telephone and alarm clock, hairdryer and iron and ironing board.

Restaurants, Lounges & Bars

Enhance your all-inclusive vacation experience by dining at a different restaurant every night. Enjoy all of the specialties including Mexican, International, American, Italian, and Asian dishes. Your thirst for margaritas can be quickly quenched at any of the six bars.

After dinner, the festivities continue with dancing into the wee hours at the Noir disco.

  • Grand Buffet: Ideally Located in the Central Lobby, Visit This Restaurant for Breakfast, Lunch or Dinner
  • Jade: Also Located in the Central Lobby, Delight Your Palate in This a La Carte Restaurant
  • Le Chateau: Enter This European Cuisine World and Enjoy Delicious Dishes Specially Created for You
  • Tavola: If You Crave for a Nice Slice of Pizza or Pasta Then This Is Definitely the Place to Go
  • Habibi: Lebanese specialties. Try Something Different in This Restaurant
  • JC Steak House: The Deliciously Fresh Steaks Are Prepared to Perfection. Only the Highest Usda Choice Meats Are Selected to Make Sure Your Meal Meets Your Highest Expectations, Whether It`s a Ribeye or Porterhouse Steak, You`ll Be Sure to Come Back for More
  • Cuzco: Come Try This Exquisite Combination of Flavors and Ingredients That Are Created to Delight Even the Most Exquisite Palate. Opens for Breakfast, Lunch and Dinner
  • Caribbean Restaurant: Feel the Breeze of the Caribbean as You Taste Delectable Dishes. Zesty Curries and Other Favorites Highlight the Best of the Caribbean. Opens for Breakfast, Lunch and Dinner
  • Cielito Lindo - La Cantina: The Fajitas and Tacos Are Legendary, but Don`t Think That`s Where the Expertise Stops. The Mexican Menu Is Chock-Full of Other Well-Known Specialties. Opens for Breakfast and Dinner
  • Los Tacos: You Cannot Come to Mexico and Not Try the Traditional Tacos. Therefore, Moon Palace Has Specifically Created a Restaurant Dedicated to This Traditional Dish. Best Tacos You Will Ever Have Are Right Here. Opens for Lunch and Dinner
  • Snack Selva
  • Bar and Snacks at Adults Pool
  • Tapas y Vino
  • The Grill
  • Boulangerie
  • Beach Club
  • Lobby Bar
  • Wired Teens Lounge
  • Swim-Up Bar Caribbean
  • Swim-Up Bar Peruvian
  • Wet Bar Grand Terrace
  • Lounge Bar Caribbean Terrace
  • Unique Night Club
  • Lounge Bar Peruvian Terrace
  • The Ninth Pin Bowling and Bar

For the Family

The Newly-Enhanced Kids Club Has Something for Everyone
Activities include tennis lessons, mini-golf, Spanish lessons, treasure hunts, beach soccer, pinata-making, beach camping, kiddie disco, cookie-making, pool games, slumber parties, hand-crafting, movie nights, game nights, face painting and masquerade nights. Additionally, The Playroom offers a variety of board games and has a fully-equipped arcade room. The kids camp also engages kids with interactive games such as twister, hot potato, ping-pong, mini Olympics, and so much more. Eco-friendly and educational activities include: sea turtle release (during Season).

Wired
A destination for teens unto itself, the lounge features everything the young Guests at the resort who need to stay connected, feel at home, and enhance their stay. Teens are welcome to try their luck at the arcade and console video games, listen to a DJ spin the latest sounds, surf the web, watch their favorite television shows, and snack on delicious treats. 

The Playroom
The Playroom is a dream come true for the royal mini Guests. There are many activities such as black light mini-golf, bumper cars, laser room, interactive floor, arcade area, a room called time freak where you can play as a team or solo, mirror maze, etc. All children in the club are always under strict supervision by the helpful staff. Anything and everything a kid can ever desire can be found in The Playroom.

Pools & Spas

Experience relaxation and rejuvenation of your mind, body and spirit at the world-class spa facilities in The Grand at Moon Palace. Upon arrival, a thoroughly relaxing hydrotherapy experience is your first stop, followed by your choice of the latest spa services massages, bath therapies, facials and body scrubs expertly administered in one of their 39 spacious treatment rooms. Couples can enjoy a relaxing treatment in one of the three massage rooms for couples, all with golf course or lake views. Six master spa suites provide balneotherapy, where soothing mineral water brings both relaxation and stimulation. All spa packages include complimentary use of the hydrotherapy facilities on the day of your scheduled appointment. Spa services are only available to adults 18 and over.

Weddings

FOR COUPLES
Complimentary Honeymoon Package:
Min Stay: Three Nights
Booking and Travel Window: March 27, 2018 through December 23, 2018.

  • Mini Honeymoon Cake
  • Specialty Petit Fours
  • Bottle of Sparkling Wine
  • Complimentary Honeymoon Dinner at Selected Restaurants
  • Two Honeymoon T-Shirts
  • One Beach Bag
  • Two Keepsake Bathrobes
  • Breakfast in Bed (Upon Request)
  • Guaranteed Turndown Service
  • Honeymoon Desk
  • Late Check-Out (6:00 P.M., upon request and based on availability)
Terms and Conditions:
Minimum stay of three nights is required for complimentary honeymoon package. Resort Credit cannot be used towards the purchase of Honeymoon packages. Marriage certificate is mandatory to show proof that the couple got married within the past year. Promotion may change without notice. Additional restrictions and fees may apply.

Golf

Enjoy a fun and challenging round of golf in one of the most beautiful and lush courses in Cancun. Palace Resort has integrated the beautiful Mexican landscape to its golf course so you can enjoy the lavish surroundings while improving your game. Moon Spa and Golf Club is open from 6:00 A.M. to dusk each day. You can make reservations up to 90 days in advance through teetimes@palaceresorts.com, fax (52) 998-881-6089 or 6090 or at the Palace Vacation Planners desks located in the lobby, upon arrival or after check-in. Not accepted for day of arrival.

Entertainment & Activities

The all-inclusive at The Grand at Moon Palace features a variety of activities and entertainment for family members of every age and every interest. Entertainment is unbelievable at Moon Palace, too. Frequent concerts with top popular musicians are featured, as well as daily and nightly activities including a Caribbean show, Latin show, Mexican night, fire show, karaoke, theme parties, contests, singers and live performances.

FlowRider
Ride the wave at the amazing FlowRider just at Moon Palace. Challenge your surfing skills against friends and family as you enjoy this rush. The FlowRider creates two lanes of perfect endless waves, pumping thousands of gallons of water over a riding surface, and provides hours of surfing excitement for all ages. Participants can drop in on their own unbroken wave, feel the power and acceleration, carve a turn, do maneuvers and cut back. While kids can body board on the new FlowRider, the more advanced and adventurous Guests can use the standup Flowboards.

Dolphinarium
Have an exciting encounter with dolphins and take home an unforgettable memory. Fun for Guests of all ages. The Ultimate Dolphin Swim Experience program offers an exciting way of learning and interacting with dolphins. During this program, Guests will be in the water with one dolphin, and will be allowed to perform various activities including the famous kiss*.

*Please be advised that the Dolphin Habitat at Moon Palace is currently unavailable for the Guests until further notice. This attraction is managed and operated by the expert team at the Dolphin Discovery Group. Palace Resorts will continue to offer these experiences at neighboring Dolphin Habitats operated by Dolphin Discovery. Guests may continue to book this excursion with their Resort Credit.

Eat and Play All Palace Resorts Promotion
Book a stay now and your rate will include access to the facilities and restaurants at the resorts sister properties, including:

  • Beach Palace Resort All-Inclusive
  • Sun Palace Cancun Adults Only and All-Inclusive
  • Moon Palace Cancun - All-Inclusive
  • Isla Mujeres Palace Grand Resort All-Adult and All-Inclusive Resort
  • Playacar Palace Grand Resort All-Inclusive
  • Cozumel Palace All-Inclusive Resort
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

IMPORTANT INFORMATION

Palace Resorts Mobile App
With the new Palace Resort kiosk app, you will be able to know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during your stay at Palace Resorts. What is even better is that the app is completely free, and it can be found on the Apple store and Google Play. Guests will also be able to use the Palace Resort Kiosk app to do the following:

Resort Credit Balance: Know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during the stay.
Agenda and Schedule: Stay on top of all of the activities reserved by date and time. Spa treatments, golf tee times, tours, romantic dinners, etc. (all scheduled activities will be registered, even if they are paid with Resort Credit or room charge)
Services: Divided in categories, it contains all the products and services offered with Resort Credit according to the property where the Guest is staying.
Promotions: It has an image slide about the current promotions and next events at Palace Resorts.
Unlimited Phone Calls Promotion:
All calls made from Guestrooms to phone numbers within Mexico (excluding cell phones), United States of America, and Canada are complimentary. Calls must be made from Guestrooms (other International calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes 800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico).

*Please be advised that the Dolphin Habitat at Moon Palace is currently unavailable for the Guests until further notice. This attraction is managed and operated by the expert team at the Dolphin Discovery Group. Palace Resorts will continue to offer these experiences at neighboring Dolphin Habitats operated by Dolphin Discovery. Guests may continue to book this excursion with their Resort Credit.

*Please Note: Hotel is smoke-free with smoke designated areas.

AMENITIES:
  • 2019 Top Picks
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Air-Conditioning
  • Airport Shuttle Service (+)
  • All-Inclusive
  • Baggage Hold
  • Beachfront
  • Beauty Shop/Salon (+)
  • Bilingual Staff
  • Body Wrap (+)
  • Buffet Breakfast
  • Concierge Desk
  • Conference Facilities
  • Conference Rooms (+)
  • Currency Exchange
  • Disco
  • Elevators
  • Free Parking
  • Free Resort Shuttle
  • Free Wi-Fi
  • Hair dryer
  • Handicap Services
  • HandicapParking
  • HandicappedAccess
  • Housekeeping - daily
  • Kids Club
  • Laundry Services/Laundry Facility (+)
  • Live entertainment
  • Lobby
  • Massage Services (+)
  • Meeting facilities (+)
  • Miniature Golf
  • Multilingual Staff
  • Night Club
  • No Resort Fee
  • Oceanfront Pool
  • On-Site Entertainment
  • OutdoorPool
  • Parking
  • Piano Bar
  • Playground
  • Poolside Bar
  • Private Beach
  • Room Service
  • Safe deposit box
  • Sauna
  • Security Guard
  • Spa (+)
  • Spa Services (+)
  • Stay at 1-Play at 3
  • Steam Room
  • Swim-Out Rooms
  • Swim-Up Bar
  • Swimming Pool
  • Video Game Console
  • Video game player
  • Wake-Up Service
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.2 / 5
Based on 25 reviews
TOP