The Grand at Moon Palace experience begins with a sensational location, right on the Cancun beach flanked by the Caribbean Sea, only five miles away from the Cancun Airport and 15 miles from Downtown Cancun.
Why Stay Here
- Elegant Room Accommodations with Double-Size Whirlpool Tub
- Unlimited Phone Calls to USA, Canada and Mexico
- Home of the Jack Nicklaus Signature Cancun Golf Course
- Kids Stay Free from June - August
- Free Up to $2,500 in Resort Credits
The Grand at Moon Palace, a seemingly boundless stretch of beautiful beach overlooking the Caribbean Sea is the backdrop for your elegant and fun-filled all-inclusive vacation. At the Grand at Moon Palace you`ll find a simple elegance that permeates everything during your stay. You will experience unparalleled hospitality from the helpful and skilled resort staff. The Grand at Moon Palace features ten restaurants, seven bars, nine outdoor pools including an olympic pool, five swim-up bars, fitness center, beach club, theater, sports bar and bowling, water adventure park, play room and a spa with 41 single treatment rooms, 21 double treatment rooms, two golden suites and hydrotherapy facilities.
Free Resort Credit Policies:
Unused Resort Credit is valid for up to one year and can be transferred to other Palace Resorts Guests. This one year period begins two weeks after the check-out date. Original Resort Credit restrictions on spa services still apply. When using Resort Credit for Vacation Memories, Resort Credit Shop, and other products and services offered as part of this promotion, service taxes and fees will apply.
- Luxury Room Accommodations
- All Meals Included Every Day; Breakfast, Lunch and Dinner, Buffet or a La Carte Dinner
- Domestic and Imported Top Shelf Drinks
- Use of the Facilities of All Palace Resorts in Cancun (except Le Blanc), Cozumel and the Riviera Maya
- Transportation to The Moon Spa and Golf Club
- Unlimited Phone Calls to Mexico, USA and Canada From Your Room (some restrictions apply)
- Complimentary Wi-Fi Through the Resort
- 24-Hour Room Service
- Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly
- Use of Non-Motorized Water Sports
- Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna/Steam Room
- Activities Including Yoga and Pilates, Meditation Garden, Climbing Tower and Miniature Golf Course
- Use of Bicycles, Billiards, Ping-Pong and Table Games
- All Taxes and Gratuities
Your room or suite at The Grand at Moon Palace will take your breath away. Like your own private spa, your room will entice you with a double whirlpool tub, 24-hour room service, luxurious decor including a marble bathroom with glass enclosed shower and a refreshing breeze gliding in from your private balcony. Rooms include Farouk Chi amenities, including bath products, hair dryer and a flat iron in all room categories. Other features of the guestrooms include turndown service, liquor dispenser and mini-bar containing sodas, bottled water and domestic beer, including a fully stocked in-room liquor dispenser that offers top-shelf night caps, Smart TV with Youtube, vTuner and Weather Channel in all rooms, digital safe that can hold a laptop, individually controlled air-conditioning, coffee maker, direct dial telephone/alarm clock, hairdryer and iron/ironing board.
Restaurants, Lounges & Bars
Enhance your all-inclusive vacation experience by dining at a different restaurant every night. Enjoy all of the specialties including Mexican, International, American, Italian, and Asian dishes. Your thirst for margaritas can be quickly quenched at any of the six bars.
After dinner, the festivities continue with dancing into the wee hours at the Noir disco.
- Grand Buffet: Ideally located in the central lobby, visit this restaurant for breakfast, lunch or dinner.
- Jade: Also located in the central lobby, delight your palate in this a la carte restaurant.
- Le Chateau: Enter this European cuisine world and enjoy delicious dishes specially created for you.
- Tavola: If you crave for a nice pizza or pasta then this is definitely the place to go.
- Habibi: Try something different in this restaurant.
- JC Steak House: The deliciously fresh steaks are prepared to perfection. Only the highest USDA choice meats are selected to make sure your meal meets your highest expectations. Whether it`s a ribeye or porterhouse steak, you`ll be sure to come back for more.
- Cuzco: Come try this exquisite combination of flavors and ingredients that are created to delight even the most exquisite palate. Opens for breakfast, lunch and dinner.
- Caribbean Restaurant: Feel the breeze of the Caribbean as you taste delectable dishes. Zesty curries and other favorites highlight the best of the Caribbean. Opens for breakfast, lunch and dinner.
- Cielito Lindo - La Cantina: The fajitas and tacos are legendary, but don`t think that`s where the expertise stops. The Mexican menu is chock-full of other well-known specialties. Opens for breakfast and dinner.
- Los Tacos: You cannot come to Mexico and not try the traditional tacos, therefore, Moon Palace has specifically created a restaurant dedicated to this traditional dish. Best tacos you will ever have are right here. Opens for lunch and dinner.
- Snack Selva
- Bar and Snacks at Adults Pool
- Tapas y Vino
- The Grill
- Beach Club
- Lobby Bar
- Wired Teens Lounge
- Swim-Up Bar Caribbean
- Swim-Up Bar Peruvian
- Wet Bar Grand Terrace
- Lounge Bar Caribbean Terrace
- Unique Night Club
- Lounge Bar Peruvian Terrace
- The Ninth Pin Bowling and Bar
For the Family
The Newly-Enhanced Kids Club Has Something for Everyone.
Activities include tennis lessons, mini-golf, Spanish lessons, treasure hunts, beach soccer, pinata-making, beach camping, kiddie disco, cookie-making, pool games, slumber parties, hand-crafting, movie nights, game nights, face painting and masquerade nights. Additionally, The Playroom offers a variety of board games and has a fully-equipped arcade room. The kids camp also engages kids with interactive games such as twister, hot potato, ping-pong, mini Olympics, and so much more. Eco-friendly and educational activities include: beach cleanup, tree planting, sea turtle release (during Season), make your own marine monster drawing, prehistoric car race (activities may vary by property).
A destination for teens unto itself, the lounge features everything the young Guests at the resort who need to stay connected, feel at home, and enhance their stay. Teens are welcome to try their luck at the arcade and console video games, listen to a DJ spin the latest sounds, surf the web, watch their favorite television shows, and snack on delicious treats.
The Playroom, is a dream come true for the royal mini Guests. There are many activities such as black light minigolf, bumber cars, laser room, interctive floor, arcade area, a room called time freak where you can play as a team or solo, mirror maze, etc. All children in the club are always under strict supervision by the helpful staff. Anything and everything a kid can ever desire can be found in The Playroom.
Pools & Spas
Experience relaxation and rejuvenation of your mind, body and spirit at the world-class spa facilities in The Grand at Moon Palace. Upon arrival, a thoroughly relaxing hydrotherapy experience is your first stop, followed by your choice of the latest spa services massages, bath therapies, facials and body scrubs expertly administered in one of their 39 spacious treatment rooms. Couples can enjoy a relaxing treatment in one of the three massage rooms for couples, all with golf course/lake views. Six master spa suites provide balneotherapy, where soothing mineral water brings both relaxation and stimulation. All spa packages include complimentary use of the hydrotherapy facilities on the day of your scheduled appointment. Spa services are only available to adults 18 and over.
Complimentary Honeymoon Package
This Free Honeymoon Package Includes:
- Mini Honeymoon Cake
- Bottle of Sparkling Wine
- One Complimentary Honeymoon Dinner at Select Restaurants
- Two Honeymoon T-Shirts
- Breakfast in Bed (upon request)
- Guaranteed Turn-Down Service
- Honeymoon Desk
- Late Check-Out Until 6:00 P.M. (subject to request and availability)
- If Staying at Le Blanc Spa Resort, Also Included: Beach Bag and Nightly Petite Fours
To be eligible for this Complimentary Honeymoon Package, just enter Complimentary Honeymoon Package in the comment box when booking online. Note that a minimum three-night stay is required. You must present proof that your marriage date occurred less than one year prior to your arrival. Upon arrival, you will be directed to the Honeymoon Desk to make all the arrangements.
Enjoy a fun and challenging round of golf in one of the most beautiful and lush courses in Cancun. Palace Resort has integrated the beautiful Mexican landscape to its golf course so you can enjoy the lavish surroundings while improving your game. Moon Spa and Golf Club is open from 6:00am to dusk each day. You can make reservations up to 90 days in advance through firstname.lastname@example.org, fax (52) 998-881-6089 or 6090 or at the Palace Vacation Planners desks located in the lobby, upon arrival after check-in. Not accepted for day of arrival.
Entertainment & Activities
The all-inclusive at The Grand at Moon Palace features a variety of activities and entertainment for family members of every age and every interest. Entertainment is unbelievable at Moon Palace, too. Frequent concerts with top popular musicians are featured, as well as daily and nightly activities including a Caribbean show, Latin show, Mexican night, fire show, karaoke, theme parties, contests, singers and live performances.
Ride the wave at the amazing FlowRider just at Moon Palace. Challenge your surfing skills against friends and family as you enjoy this rush. The FlowRider creates two lanes of perfect endless waves, pumping thousands of gallons of water over a riding surface, and provides hours of surfing excitement for all ages. Participants can drop in on their own unbroken wave, feel the power and acceleration, carve a turn, do maneuvers and cut back. While kids can body board on the new FlowRider, the more advanced and adventurous Guests can use the standup Flowboards.
Have an exciting encounter with dolphins and take home an unforgettable memory. Fun for guest of all ages. The Ultimate Dolphin Swim Experience program offers an exciting way of learning and interacting with dolphins. During this program, Guests will be in the water with one dolphin, and will be allowed to perform various activities including the famous kiss.
Please be advised that the Dolphin Habitat at Moon Palace is currently unavailable for the Guests until further notice. This attraction is managed and operated by the expert team at the Dolphin Discovery Group. Palace Resorts will continue to offer these experiences at neighboring Dolphin Habitats operated by Dolphin Discovery. Guests may continue to book this excursion with their Resort Credit.
Eat and Play All Palace Resorts Promotion
Book a stay now and your rate will include access to the facilities and restaurants at the resorts sister properties, including:
- Beach Palace Resort All-Inclusive
- Sun Palace Cancun Adults Only/All-Inclusive
- Moon Palace Cancun - All-Inclusive
- Isla Mujeres Palace Grand Resort All-Adult/All-Inclusive Resort
- Playacar Palace Grand Resort All-Inclusive
- Cozumel Palace All-Inclusive Resort
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
Palace Resorts Mobile App
With the new Palace Resort kiosk app, you will be able to know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during your stay at Palace Resorts. What is even better is that the app is completely free, and it can be found on the Apple store. Guests will also be able to use the Palace Resort Kiosk app to do the following:
Resort Credit Balance: Know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during the stay.
Agenda / Schedule: Stay on top of all of the activities reserved by date and time; spa treatments, golf tee times, tours, romantic dinners, etc. All scheduled activities will be registered, even if they are paid with Resort Credit or Room Charge.
Services: Divided in categories, it contains all the products and services offered with Resort Credit according to the property where the guest is staying.
Promotions: It has an image slide about the current promotions and next events at Palace Resorts.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), United States of America, and Canada are complimentary. Calls must be made from guestrooms; other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes 800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
*Please Note: Hotel is Smoke-Free with smoke designated areas.
- 24 Hour Room Service
- 24 Hour Security
- 24-Hour Front Desk
- ATM Machine
- Accessible Facilities
- Accessible Parking
- Accessible Rooms
- Airport Shuttle Service (+)
- Baggage Hold
- Beauty Shop/Salon (+)
- Bilingual Staff
- Body Wrap (+)
- Buffet Breakfast
- Complimentary Wi-Fi
- Concierge Desk
- Conference Facilities
- Free Parking
- Hair dryer
- Handicap Services
- Housekeeping - daily
- Laundry Services/Laundry Facility (+)
- Live entertainment
- Miniature Golf
- Multilingual Staff
- No Resort Fee
- Oceanfront Pool
- On-Site Entertainment
- On-Site Events
- On-Site Nightclub
- Poolside Bar
- Room Service
- Safe deposit box
- Spa (+)
- Steam Room
- Swim-Up Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply