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Moon Palace Cancun - All-Inclusive A BOOKIT PREFERRED RESORT

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$357 $212
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,059 $1,259
Per Guest for 5 Nights
3.7/5 BookIt.com Guest Rating
Based on 26 reviews
Moon Palace Cancun won the number one spot on USA Todays Best All-Inclusive Resort Readers travel award.
Style: A larger than life kingdom.
Room & Rates
Deluxe Room Resort View with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive - Moon Palace Cancun - All-Inclusive - 2

Deluxe Room Resort View with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive

Starting from
$357 $212
Per Adult Nightly
All-Inclusive Details:
  • Luxury Room Accommodations
  • All Meals Included Every Day: Breakfast, Lunch and Dinner, Buffet or A La Carte Dinner
  • Domestic and Imported Top Shelf Drinks
  • Use of the Facilities of All Palace Resorts in Cancun, Cozumel and the Riviera Maya (Le Blanc Resort and The Grand Moon Palace are not included)
  • Unlimited Phone Calls to Mexico, USA and Canada from Your Room, Some Restrictions Apply
  • Complimentary Wi-Fi Through the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly and One Scuba Diving Demonstration
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna/Steam Room
  • Activities Including Yoga and Pilates, Meditation Garden, Climbing Tower and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
  • All Taxes and Gratuities
Amenities: The Deluxe Room Resort View features a private balcony and a double jetted Jacuzzi. Bedding includes one king bed or two double beds with fine linens and a cotton duvet. Bath amenities include a private bath with separate shower, a double Jacuzzi, Farouk Chi bath amenities, hairdryer, straightener, bathrobes and slippers. The room has a liquor dispenser, in-room wine and a mini-bar that contains sodas, bottled water, juices and beer. Other features include a Smart TV with  YouTube, vTuner  and Weather Channel, iPod  dock, digital safe that can hold a laptop, individually controlled air-conditioning, coffee maker, direct dial telephone, alarm clock, iron, ironing board and nightly turn-down service. Two ADA rooms are available by request. The views are limited and could be partially obstructed. This category does not include any type of ocean view rooms. (452 sq. ft.)

Max Occupancy: Four Guests, including children ages 4 -17. A maximum of one infant (ages 0-3) will be allowed to stay in the same room with four Guests.
 
Up to $2,500 in FREE Resort Credits
  • $500 Resort Credit on 3 Nights
  • $750 Resort Credit on 4 Nights
  • $1,500 Resort Credit on 5-8 Nights
  • $2,000 Resort Credit on 9-11 Nights
  • $2,500 Resort Credit on 12+ Nights

Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.

Resort Credit: You can use towards in different tours and activities such as:

  • Chichen Itza Tour
  • Isla Mujeres Tour
  • Tulum Express
  • Dolphin Ultimate Gold
  • Tour Around Cancun Island (without transportation)
  • Paradise Adventure (without transportation)
  • Zip Line
  • Valladolid Colonial
  • Jungle Tour and Aquatwister (without transportation)
  • Chefs Dinner
  • Romantic Dinner (per person)
  • Fly Board (without transportation)
  • Ventura Park Entrance (with boat transportation)

NOTE: This information is subject to change without notice. Restrictions may apply.  

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Superior Deluxe Garden View with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive - Moon Palace Cancun - All-Inclusive - 4

Superior Deluxe Garden View with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive

Starting from
$360 $214
Per Adult Nightly
All-Inclusive Details:
  • Luxury Room Accommodations
  • All Meals Included Every Day: Breakfast, Lunch and Dinner, Buffet or A La Carte Dinner
  • Domestic and Imported Top Shelf Drinks
  • Use of the Facilities of All Palace Resorts in Cancun, Cozumel and the Riviera Maya (Le Blanc Resort and The Grand Moon Palace are not included)
  • Unlimited Phone Calls to Mexico, USA and Canada from Your Room, Some Restrictions Apply
  • Complimentary Wi-Fi Through the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly and One Scuba Diving Demonstration
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna/Steam Room
  • Activities Including Yoga and Pilates, Meditation Garden, Climbing Tower and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
  • All Taxes and Gratuities
Amenities: The Superior Deluxe Garden View Room features a garden view from a private balcony and a double jetted Jacuzzi. Bedding includes one king bed or two double beds with fine linens and a cotton duvet. Bath amenities include a private bath with separate shower, a double Jacuzzi, Farouk Chi bath amenities, hairdryer, straightener, bathrobes and slippers. The room has a liquor dispenser, in-room wine and a mini-bar that contains sodas, bottled water, juices and domestic beer. Other features include a Smart  TV  with YouTube, vTuner  and Weather Channel, iPod Dock, digital safe that can hold a laptop, individually controlled air-conditioning, coffee maker, direct dial telephone, alarm clock, iron/ironing board and nightly turn-down service (452 sq. ft.)

Max Occupancy: Four Guests, including children ages 4 -17. A maximum of one infant (ages 0-3) will be allowed to stay in the same room with four Guests.

Up to $2,500 in FREE Resort Credits

  • $500 Resort Credit on 3 Nights
  • $750 Resort Credit on 4 Nights
  • $1,500 Resort Credit on 5-8 Nights
  • $2,000 Resort Credit on 9-11 Nights
  • $2,500 Resort Credit on 12+ Nights

Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.

Resort Credit: You can use towards in different tours and activities such as:

  • Chichen Itza Tour
  • Isla Mujeres Tour
  • Tulum Express
  • Dolphin Ultimate Gold
  • Tour Around Cancun Island (without transportation)
  • Paradise Adventure (without transportation)
  • Zip Line
  • Valladolid Colonial
  • Jungle Tour and Aquatwister (without transportation)
  • Chefs Dinner
  • Romantic Dinner (per person)
  • Fly Board (without transportation)
  • Ventura Park Entrance (with boat transportation)

NOTE: This information is subject to change without notice. Restrictions may apply.  

Hide room details
Superior Deluxe Ocean View with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive  - Moon Palace Cancun - All-Inclusive - 5

Superior Deluxe Ocean View with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive

Starting from
$378 $225
Per Adult Nightly
All-Inclusive Details:
  • Luxury Room Accommodations
  • All Meals Included Every Day: Breakfast, Lunch and Dinner, Buffet or A La Carte Dinner
  • Domestic and Imported Top Shelf Drinks
  • Use of the Facilities of All Palace Resorts in Cancun, Cozumel and the Riviera Maya (Le Blanc Resort and The Grand Moon Palace are not included)
  • Unlimited Phone Calls to Mexico, USA and Canada from Your Room, Some Restrictions Apply
  • Complimentary Wi-Fi Through the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly and One Scuba Diving Demonstration
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna/Steam Room
  • Activities Including Yoga and Pilates, Meditation Garden, Climbing Tower and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
  • All Taxes and Gratuities
Amenities: The Superior Deluxe Ocean View Room features an ocean view from a private balcony and a double jetted Jacuzzi. Bedding includes one king bed or two double beds with fine linens and a cotton duvet. Bath amenities include a private bath with separate shower, a double Jacuzzi, Farouk Chi bath amenities, hairdryer, straightener, bathrobes and slippers. The room has a liquor dispenser, in-room wine and a mini-bar that contains sodas, bottled water, juices and beer. Other features include a Smart TV with  YouTube,  vTuner  and  Weather Channel, iPod  Dock, digital safe that can hold a laptop, individually controlled air-conditioning, coffee maker, direct dial telephone, alarm clock, iron/ironing board and nightly turn-down service. 452 sq. ft.

Max Occupancy: Four Guests, including children ages 4 -17. A maximum of one infant (ages 0-3) will be allowed to stay in the same room with four Guests.

Up to $2,500 in FREE Resort Credits
  • $500 Resort Credit on 3 Nights
  • $750 Resort Credit on 4 Nights
  • $1,500 Resort Credit on 5-8 Nights
  • $2,000 Resort Credit on 9-11 Nights
  • $2,500 Resort Credit on 12+ Nights
Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.

Resort Credit: You can use towards in different tours and activities such as:
  • Chichen Itza Tour
  • Isla Mujeres Tour
  • Tulum Express
  • Dolphin Ultimate Gold
  • Tour Around Cancun Island (without transportation)
  • Paradise Adventure (without transportation)
  • Zip Line
  • Valladolid Colonial
  • Jungle Tour and Aquatwister (without transportation)
  • Chefs Dinner
  • Romantic Dinner (per person)
  • Fly Board (without transportation)
  • Ventura Park Entrance (with boat transportation)

NOTE: This information is subject to change without notice. Restrictions may apply. 

Hide room details
Concierge Level with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive - Moon Palace Cancun - All-Inclusive - 1

Concierge Level with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive

Starting from
$484 $290
Per Adult Nightly
All-Inclusive Details:
  • Luxury Room Accommodations
  • All Meals Included Every Day: Breakfast, Lunch and Dinner, Buffet or A La Carte Dinner
  • Domestic and Imported Top Shelf Drinks
  • Use of the Facilities of All Palace Resorts in Cancun, Cozumel and the Riviera Maya (Le Blanc Resort and The Grand Moon Palace are not included)
  • Unlimited Phone Calls to Mexico, USA and Canada from Your Room, Some Restrictions Apply
  • Complimentary Wi-Fi Through the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly and One Scuba Diving Demonstration
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna/Steam Room
  • Activities Including Yoga and Pilates, Meditation Garden, Climbing Tower and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
  • All Taxes and Gratuities
Adults only in this room.
  • This Room Includes Two Complimentary Massages.
Concierge Level Amenities:
  • Two 25 Minute Massages at the Beach/Spa/treatment Rooms, Location Varies per Resort
  • Private Beach Lounge Chair Area with Waiter Service
  • Exclusive Beach Bag, One Per Room Per Stay 
  • Aromatherapy Menu
  • 24-Hour Room Service from Select Restaurants to Create a Special Menu
  • Private Candlelight Dinner at Select Locations, One Per Stay
  • Nightly Petit Fours
  • Pillow Menu
  • Exclusive Concierge Phone Service
  • Private Check-In and Check-Out, Late Check-Out and Early Check-In, Subject to Availability
Amenities: The Concierge Level Room features an ocean view from a private balcony and a double jetted Jacuzzi. Bedding includes one king bed with fine linens and a cotton duvet. Bath amenities include a private bath with separate shower, a double Jacuzzi, L`Occitane bath amenities, professional hairdryer and straightener and bathrobes/slippers. The room as a liquor dispenser that contains premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Especial Tequila, JB Whisky and Absolut Vodka. Other refreshments include in-room wine and a mini-bar that contains sodas, bottled water, juices and beer. Other features include a Apple TV with special apps including iTunes and Netflix, DVD/CD player, digital safe that can hold a laptop, individually controlled air-conditioning Espresso/American coffee maker, direct dial telephone, alarm clock/radio/iPod dock, iron/ironing board and nightly turn-down service.  484 sq. ft

Max Occupancy: Two Adults

Up to $2,500 in FREE Resort Credits
  • $500 Resort Credit on 3 Nights
  • $750 Resort Credit on 4 Nights
  • $1,500 Resort Credit on 5-8 Nights
  • $2,000 Resort Credit on 9-11 Nights
  • $2,500 Resort Credit on 12+ Nights
Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.

Resort Credit: You can use towards in different tours and activities such as:
  • Chichen Itza Tour
  • Isla Mujeres Tour
  • Tulum Express
  • Dolphin Ultimate Gold
  • Tour Around Cancun Island (without transportation)
  • Paradise Adventure (without transportation)
  • Zip Line
  • Valladolid Colonial
  • Jungle Tour and Aquatwister (without transportation)
  • Chefs Dinner
  • Romantic Dinner (per person)
  • Fly Board (without transportation)
  • Ventura Park Entrance (with boat transportation)

NOTE: This information is subject to change without notice. Restrictions may apply. 

Hide room details
Family Deluxe with up to $1,500 Resort Credits - All-Inclusive - Moon Palace Cancun - All-Inclusive - 3

Family Deluxe with up to $1,500 Resort Credits - All-Inclusive

Starting from
$650 $386
Per Adult Nightly
All-Inclusive Details:
  • Luxury Room Accommodations
  • All Meals Included Every Day: Breakfast, Lunch and Dinner, Buffet or A La Carte Dinner
  • Domestic and Imported Top Shelf Drinks
  • Use of the Facilities of All Palace Resorts in Cancun, Cozumel and the Riviera Maya (Le Blanc Resort and The Grand Moon Palace are not included)
  • Unlimited Phone Calls to Mexico, USA and Canada from Your Room, Some Restrictions Apply
  • Complimentary Wi-Fi Through the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly and One Scuba Diving Demonstration
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna/Steam Room
  • Activities Including Yoga and Pilates, Meditation Garden, Climbing Tower and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
  • All Taxes and Gratuities
Amenities: Two connecting  rooms. One  bedroom  with  a  king  bed, one  bedroom  with  two double  beds,  shower and balcony, welcome  bottle  of  wine. Seating  area, liquor  dispenser  containing  rum,  tequila, whiskey  and  vodka. Subject  to  change  at  any  time. Daily  refreshed  mini-bar  contains  sodas,  bottled water,  juices,  domestic  and  imported  beers.  In-room  snacks  include  chips,  chocolates,  peanuts  and crackers. Coffee Maker, CHI bath amenities including bathrobes and slippers, CHI branded professional hair dryer and straightener, iron and ironing board, digital safe (laptop  size), individually controlled air-conditioning, direct-dial telephone, smart TV with YouTube, vTuner and Weather Channel. Alarm clock/radio/iPod dock, 24-Hour room service and turn-down service. Non-smoking room with Wi-Fi, Xbox 360/DVD player in the room, selection of Xbox games upon request, selection of DVDs upon request., Fun in the sun bucket kit, special room service menu for kids. Mini-bar in the kids room offers chocolate  milkshakes,  juice, soda, water and  kid  friendly  snack, L’Oreal  kids  bath  amenities, kid sized  slippers and  robes, garden views.  Requests  can  be  made  but  not guaranteed. 

Max Occupancy: Six Guests, including children (ages 4-17) and infants (0-3) four adults maximum.

A maximum of one infant (ages 0 - 3) will be allowed to stay in the same room with six Guests. (This room may be booked with reservations without children).

Up to $2,500 in FREE Resort Credits

  • $500 Resort Credit on 3 Nights
  • $750 Resort Credit on 4 Nights
  • $1,500 Resort Credit on 5-8 Nights
  • $2,000 Resort Credit on 9-11 Nights
  • $2,500 Resort Credit on 12+ Nights

Resort credits are per room, per stay to be used towards golf, spa treatments, tours and more. Resort credits are redeemable at property and do not include Federal Tax of 16%. Inclusions and values may vary without notice.

Resort Credit: You can use towards in different tours and activities such as:

  • Chichen Itza Tour
  • Isla Mujeres Tour
  • Tulum Express
  • Dolphin Ultimate Gold
  • Tour Around Cancun Island (without transportation)
  • Paradise Adventure (without transportation)
  • Zip Line
  • Valladolid Colonial
  • Jungle Tour and Aquatwister (without transportation)
  • Chefs Dinner
  • Romantic Dinner (per person)
  • Fly Board (without transportation)
  • Ventura Park Entrance (with boat transportation)

NOTE: This information is subject to change without notice. Restrictions may apply.  

Hide room details
Moon Palace Cancun - All-Inclusive
Carretera Federal 307 Km 340, Cancun, Mexico 77500

Location

The Moon Palace Cancun experience begins with a sensational location, right on the Cancun beach flanked by the Caribbean Sea, only 12 km from the Cancun Airport. A seemingly boundless stretch of beautiful beach overlooking the Caribbean Sea is the backdrop for your elegant and fun-filled all-inclusive vacation. At Moon Palace Cancun, we offer you everything you need to enjoy an all-inclusive vacation.

Why Stay Here

  • New: Kids 0-12 years and Teens 13 - 17 years Stay, Play and Eat Free (not valid for travel Dec 24, 2017 - Jan 3, 2018)
  • AAA 4-Diamond Award Winner
  • 2016 TripAdvisors Travelers Choice Winner
  • Ten in Top 25 Hotels for Families in Mexico
  • Elegant Room Accommodations with Double Size Jacuzzi
  • 24-Hour Luxury All-Inclusive Resort
  • 15 Restaurants and 12 Bars Including Six Swim-Up Bars
  • Unlimited Phone Calls to USA, Canada and Mexico
  • Home of the Jack Nicklaus Signature Cancun Golf Course
  • Kids Stay Free for Travel June Through August
  • Up to $2,500 in Resort Credits
  • Use of the Facilities of All Palace Resorts in Cancun, Cozumel and the Riviera Maya (Le Blanc Resort and The Grand Moon Palace are not included)

Resort Details

At Moon Palace Cancun, you will find a simple elegance and hospitality from the staff that permeates everything during your stay at the Resort. Have fun at the 27-hole Jack Nicklaus Signature golf course, enjoy treatments in the luxurious spa, party at NOIR Nightclub and try your surfing skills with the Flowrider. The resort also has a Wired Teens Lounge, Sky Bar and a playroom.

The all-inclusive includes luxurious rooms with double whirlpool tub in every room, private balcony and CHI bath amenities, international cuisine, including Mexican, American, Italian and Asian fare with no restrictions on buffet or a la carte restaurants, unlimited wine, unlimited wine by the bottle from wineries from around the world, delicious snacks with gourmet Britt Costa Rican coffee, Bigelow teas or the drink of your choice, 24-hour room service, Wi-Fi at no additional cost, unlimited long distance phone calls to the Continental US and Canada and within Mexico (certain restrictions apply), all taxes and gratuities and sensational entertainment.

For the convenience of all guests, common areas are accessible via ramps or elevators throughout the resort.

All-Inclusive Details

  • Luxury Room Accommodations:
  • All Meals Included Every Day: Breakfast, Lunch and Dinner, Buffet or A La Carte Dinner
  • Domestic and Imported Top Shelf Drinks
  • Use of the Facilities of All Palace Resorts in Cancun, Cozumel and the Riviera Maya (Le Blanc Resort and The Grand Moon Palace are not included)
  • Unlimited Phone Calls to Mexico, USA and Canada from Your Room, Some Restrictions Apply
  • Complimentary Wi-Fi Through the Resort
  • 24-Hour Room Service
  • Daily and Nightly Entertainment, Activities, Theme Parties and Shows Nightly and One Scuba Diving Demonstration
  • Use of Non-Motorized Water Sports
  • Use Tennis Courts, Two Basketball Courts, Two Beach Volleyball Courts, Pool Volleyball, Beach Soccer, Two Fitness Centers and Sauna/Steam Room
  • Activities Including Yoga and Pilates, Meditation Garden, Climbing Tower and Miniature Golf Course
  • Use of Bicycles, Billiards, Ping-Pong and Table Games
  • All Taxes and Gratuities

Accommodation Details

  • Deluxe Resort View: Designed for up to four guests, including children and infants (4-17 years old), the Deluxe Resort View provides a panoramic view of the lushly landscaped Moon Palace resort from your private balcony. You can relax in the luxurious double whirlpool tub while enjoying a cocktail from the mini bar. Choose from one king or two double beds complete with Smart TV with YouTube, vTuner, Weather Channel and luxurious in-room amenities featured in all Moon Palace guestrooms and suites. Two rooms available for guests with disabilities, upon request and subject to availability.
  • Superior Deluxe Garden or Ocean View: Wake each morning to an garden or ocean sunrise from your Superior Deluxe Garden or Ocean View guestroom. Designed for up to four guests, including children and infants (4-17 years old), your room provides an awe-inspiring view of the Garden or Ocean from your private balcony. This guestroom also features a double whirlpool tub, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini-bar is also available in the room in case you want to relax with a cocktail.

In the Sunrise section of the resort, the balconies also include a comfortable hammock for enjoying the garden or Ocean view. Choose from one king or two double beds complete with luxurious in-room amenities featured in all Moon Palace guestrooms and suites.

  • Concierge Level Rooms: A true indulgence, the Concierge Level welcomes two adults with an abundance of additional resort amenities, including upgraded LOccitane bath amenities, two (2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), private beach lounge chair area, private candlelight dinner, and nightly petit fours with your turndown service. This guestroom also features a double whirlpool tub, and a fully-stocked mini-bar is also available in the room in case you want to relax with a cocktail.
  • Family Deluxe Room: Two connecting Superior Deluxe Garden view rooms. One room with a king bed and connecting rooms with two double beds, double whirlpool tub, in-room wine, mini-bar contains sodas, bottled water and domestic beer, liquor dispenser contains premium brands. Private bath w/ shower only. Balcony with chaise lounge, chairs and table. Welcome amenities for families, Xbox 360/DVD player in the room, selection of Xbox games upon request, selection of DVDs upon request, Fun in the Sun Bucket Kit, special room service menu for kids, a fully stocked mini-bar in the kids room offers Hershey`s milkshakes, juice, soda, water, and snacks. In-room family guide with activities schedule, plus kid friendly snacks and chocolate milk in mini-bar. Smart TV with YouTube, vTuner and Weather Channel. Purified Water. CHI branded hair tools and bath amenities, Bathrobes and Slippers. L`Oreal Kids bath amenities, kid-sized slippers and robes. Digital safe (laptop size). Individually-controlled A/C. Coffee maker. Direct dial telephone. Alarm clock. Iron/ironing board. Wireless Internet. 24-Hour room service and turndown service. Lagoon View. Non-smoking room.
  • Max Occupancy: Six guests, including children (ages 4-17 and infants (0-3) four adults maximum. A maximum of one infant (ages 0 - 3) will be allowed to stay in the same room with six guests. This room may be booked with reservations without children.

Restaurants, Lounges & Bars

The Best Dishes from Around the World

Enhance your all-inclusive vacation experience at Moon Palace Golf and Spa by dining at a different restaurant every night. Enjoy all specialties including Mexican, International, American, Italian, and Asian dishes. Your thirst for margaritas can be quickly quenched at any of our 12 bars, including six in the pool area. After dinner, the festivities continue with dancing into the wee hours at Noir disco.

  • Asian Food: Taste the best the East has to offer. The Asian cuisine is the best in Cancun. From delicious sushi rolls to decadent Thai delicacies, you`ll be sure to find your favorite dish among the extensive menu.
  • Seafood: Dive into a seafood extravaganza with our delectable marine dishes.
  • Steak House: Deliciously fresh steaks are prepared to perfection. Resort uses only the highest USDA choice meats to make sure your meal meets your highest expectations. Whether it is a ribeye or porterhouse steak, you will be sure to come back for more.
  • Italian Food: Taste a bit of the old country in every bite. Antipastis, zuppas, and pastas Momma mia!
  • Mexican Food: The Resorts` fajitas and tacos are legendary, but don`t think that`s where our expertise stops. The Mexican menu is chock-full of other well-known specialties.
  • Room Service: Whether you`re looking for breakfast, lunch or dinner, our 24-hour room service menu has something to please even the most discerning palettes.
  • Brazilian Food: Bolinhos de arroz, acaraje, and empadinhas de palmito delect your palate as you enjoy refreshing Caipirinhas.
  • Vegetarian Food: If greens, pastas, and soups get your heart racing, you will find lots of delicious and healthy vegetarian dishes on our menus.
  • Caribbean Food: Feel the breeze of the Caribbean as you taste our delectable dishes.
  • Poolside: Feel like having a nibble while you`re hanging out by the pool? You most definitely can indulge yourself. Order at any of the poolside restaurants while you enjoy the sun`s rays and relax.
  • Bar and Live Music: Sit back and relax as you take in the fresh Caribbean air and rejuvenating atmosphere of the outside bars and live music shows.

Pools & Spas

Seven Pools

OH! Jump in! Dive into one of the seven pools; there is one for everyone to enjoy. You can choose from the many different pools we have available within our properties. Whether you want to simply relax by the pool or get a rigorous workout, you`ll be sure to find the right pool for you. You can also enjoy a drink while you swim by simply going up to one of the six available swim-up bars. So go ahead, relax, catch some rays, and let the outside world melt away.

Treat Yourself at Awe-Spa

Experience relaxation and rejuvenation of your mind, body and spirit at Moon Palace Cancun`s world-class spa facilities. Upon arrival, a thoroughly relaxing hydrotherapy experience is your first stop, followed by your choice of the latest spa service - massages, bath therapies, facials and body scrubs - expertly administered in one of the 39 spacious treatment rooms.

Weddings

Complimentary Honeymoon Package

This free honeymoon package includes:

  • Mini Honeymoon Cake
  • Bottle of Sparkling Wine
  • Complimentary Honeymoon Dinner at Select Restaurants
  • Two Honeymoon T-shirts
  • Breakfast in Bed (upon request)
  • Guaranteed Turndown Service
  • Honeymoon Desk
  • Late Check-Out Until 6:00 P.M. (subject to request and availability)
  • If Staying at Le Blanc Spa Resort, Also Included: Beach Bag and Nightly Petite Fours

To reserve this Complimentary Honeymoon Package, just enter Complimentary Honeymoon Package in the comment box when booking online or call our Reservation Center and we will be happy to make the notation for you. Note that a minimum three-night stay is required. You must present proof that your marriage date occurred less than one year prior to your arrival. Upon arrival, you will be directed to the Honeymoon Desk to make all the arrangements.

Golf

The Moon Spa and Golf Club is home to one of the only two Jack Nicklaus Signature Golf Courses in Cancun. Players can enjoy 27 holes of Dunes and Jungle, Jungle and Lakes, or Lakes and Dunes. Palace Resorts also invites guests to participate in the Moon Palace Golf Academy. Here, students can learn the techniques and playing under the guidance of certified instructors, and with integrated state-of-the-art technology. 

Best of all, guests can use their Resort Credit to pay for rounds of golf, or forfeit the entire Resort Credit for our Unlimited Golf offer.

Club Name: Moon Spa and Golf Club

Hours of Operation: 365 days a year from 6:00 A.M. till dusk

Terms and Conditions apply

You can make reservations up to 90 days in advance through teetimes@palaceresorts.com, fax (52) 998-881-6089 or 6090 or at the Palace Vacation Planners desks located in the lobby, upon arrival after check-in. Not accepted for day of arrival.

IMPORTANT INFORMATION

Unlimited phone calls to Mexico, USA and Canada to all Guests as a special promotion and extra added value. It will be available to all Guests with previous reservations and future ones effective immediately. Some Restrictions apply.

Conditions: Calls must be made from your room, Other international calls will be charged at a special rate and If unused, this service can not be exchanged for cash value.

Excludes: Calls to Hawaii, Virgin Islands, Puerto Rico and other international calls, 800 calls, Calls through an outside operator, Collect calls, Calls using other phone companies and Calls to cell phones within Mexico.

AMENITIES:
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • ATM Machine
  • Air-Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Beauty Shop/Salon (+)
  • Bell Staff/Porter
  • Bicycle Rentals
  • Billiards
  • Business Center (+)
  • Cabana Rentals
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Concierge
  • Conference Facilities
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Express Check-Out
  • Fitness Classes
  • Free Wi-Fi
  • Golf (+)
  • Housekeeping - daily
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Laundry/Valet service (+)
  • Luggage Storage
  • Miniature Golf
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • On-Site Entertainment (+)
  • On-Site Events (+)
  • On-Site Nightclub
  • Poolside Bar
  • Restaurant
  • Sauna (+)
  • Shopping (+)
  • Spa
  • Spa Services (+)
  • Swim-Up Bar
  • Tennis Courts
  • Turndown service
  • Umbrellas
  • Volleyball Court
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.7 / 5
Based on 26 reviews
from Johnstown, Colorado
Verified Traveler
Submitted on 08-21-2017
Would Return or Recommend: Yes
Have been to Cancun area several times on family vacations and have never stayed at a resort quite as amazing as the Grand at Moon Palace. We stayed for a week and still didn't get to do everything we wanted to do. The restaurants were excellent, we usually ate around 6 so there was no wait but there may be if you eat later in the evening. The only negative thing I can say is the water park was not open yet. It looks like it is going to be really cool when it does.
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from Palo Alto , California
Verified Traveler
Submitted on 08-16-2017
Would Return or Recommend: Yes
The resort is very nice, really enjoyed the night entrainment. We stayed in a building which was very nice, loved the play room. All the restaurants are really good. I recommend going to dinner earlier then 7pm is usually busier after 7pm and will need to wait at least 15 mins. before you get a table. All the staff are great and very friendly. Also have to mention during our stay many people we talked to, said they came back which for us was a really good thing. The only 2 negatives- I was di... Read more
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from Wantagh , Ny
Verified Traveler
Submitted on 08-11-2017
Would Return or Recommend: Yes
Beautiful resort. Beach isn't nice. Food is amazing. Staff is super nice and helpful. Wait was pretty long at restaurants because resort was full. We used credits to do some excursions but you have to pay the tax. Think of it as discounted excursions not free. I would go back.
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from Matthews , Nc
Verified Traveler
Submitted on 08-11-2017
Would Return or Recommend: No
We stayed at the Moon Palace at Nizic. Looking at the reviews and the video for Moon Palace, it looks like a great place to stay, but we were wrong. Our stay was horrible. To start, they show us all these activities and things to do at the resort, but half of them are not even available or somewhere else where you are not allowed to go like the Grand side. We had 1 lousy pool side, small play room and 3 restaurants with horrible food. The food at the pool was better then the restaurants. T... Read more
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from
Verified Traveler
Submitted on 08-05-2017
Would Return or Recommend: No
I am here right now. I would never recommend this place to anyone. Very disappointing, from the useless resort credit to the beach. I am not one to complain but please take it from me and look into another resort. You will be totally disappointed if you don't. There is no beach, just stinky seaweed! I could go on and on!
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from Cushing, Ok
Verified Traveler
Submitted on 08-05-2017
Would Return or Recommend: No
Not what we expected!!! First time to stay at Moon Palace, first time to take our kids to an all-inclusive resort. When they say seaweed on the beach they mean ALOT OF SEAWEED, so much that my kids couldn't even enjoy the beach. It shows all kinds of slides and a water park but you also need to know they have 3 different lobbies so make sure of which one you book. The pictures are from all of them and you may or may not be able to go to the other lobbies, depends on how you book it and if you do... Read more
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from
Verified Traveler
Submitted on 08-02-2017
Would Return or Recommend: No
We are currently staying at the Moon Palace in Cancun, Nizuc. The hotel is clean and well kept. Shows are good. That's about it. Food is average. Service....Disgusting! Staff are not friendly at all!! They seem to ignore you! I called in a day before we arrive to have cake and balloons in my daughter's room since it was her birthday that day...was not done. When I called "public relations" they said they didn't have it documented! I waited for them to set it up. The gentlemen ... Read more
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from Cleveland, Ohio
Verified Traveler
Submitted on 07-29-2017
Would Return or Recommend: No
Overall we had a good time. Moon Palace is a very large resort. 3 properties which everyone has access to. Check in process was not great! Check in was at 3 pm but we didn't get into our room until 6:30pm. Big disappointment. There is not much to do without your swimsuit! Carry it in your carry on. Next our room was in the Grand and directly across from the Waterpark. Problem is they didn't tell me at booking (nor online) that only ONE out of four of the water slides are actually open. One reaso... Read more
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from
Verified Traveler
Submitted on 07-26-2017
Would Return or Recommend: No
The staff, as has been my experience in Mexico, were wonderful. The rooms were older and in need of attention. The food ranged from wonderful (Mexican and Japanese restaurants to bland (Italian and Brazilian Steak House). The resort was clean and relatively well kept. The sales pitch at the resort was over the top and not what we had hope for while on vacation. The golf was wonderful! Overall, I have found better value at other resorts.
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from Broken Arrow, Oklahoma
Verified Traveler
Submitted on 07-17-2017
Would Return or Recommend: Yes
It was my first time to The Grand Moon Palace Resort and it was amazing!! We were treated very well by the front desk Rep Cesar, he was polite and very attentive. The hotel is definately 5 stars. They are extremely clean, the employees of the hotel work very hard day and night to keep this place impecable. The buffets and the restaurants are very good. We tried the Cuzco "Peruvian Restaurant" this was our favorite, the waiters Angel, Paco and Oscar were extremely attentive they did an ... Read more
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