Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: Double Coupons Resort + Flight

Hyatt Zilara Cancun - All Adults/All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$481 $192
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,649 $1,379
Per Guest for 5 Nights
4.8/5 BookIt.com Guest Rating
Based on 21 reviews
Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort for Guests age 18 and above.
Style: Adults-Only Beachfront Jewel
Room & Rates
Junior Suite King - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 6

Junior Suite King - All-Inclusive

Starting from
$481 $192
Per Adult Nightly
Amenities: Elegant spacious Junior Suites with unobstructed ocean views; one king bed, with pillow-top mattress, fine high thread count linens, plush duvet cover and multiple pillows; in-suite double Jacuzzi; handcrafted mahogany furniture; 55-inch rotating LCD TV [for multi-position viewing from the bed, the in-suite double Jacuzzi or the balcony or terrace] and wide selection of satellite channels; in-room safety deposit box; Sony AM/FM clock-radio; iron and ironing board; stocked mini-bar including bottles of liquor; black-out drapes; individually controlled air-conditioning and ceiling fan with bed-level controls; 2-line direct-dial cordless telephone with bi-lingual voice mail and bathroom extension; complimentary dial-up Internet [$]; coffeemaker; unique ``magic box`` for discreet room service delivery; plush bath robes and slippers; spacious, modern bathroom featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries. ``his and hers`` sinks, lighted vanity mirror, hairdryer and deluxe bathroom amenities; evening turndown service; and large terrace or balcony with patio furniture and hammock.
Hide room details
Ocean View Junior Suite King - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 4

Ocean View Junior Suite King - All-Inclusive

Starting from
$526 $210
Per Adult Nightly
Amenities: These suites offer breathtaking ocean views and include all the special accoutrements to ensure an unforgettable stay. Located on the upper floors, comfort and elegance are abundant everywhere you turn. Enjoy our 24-hour room service and impeccable personal attention. Delight in stunning ocean views across the Caribbean; take in the majesty of the crimson, mauve and pink hues of the sunset and the glorious colors that herald a new day in the morning. Features: Elegant extra large Junior Suites with unobstructed ocean views. In-suite double Jacuzzi. Pillow top mattress, fine high thread linen, plus duvet covers and multiple pillows. Handcrafted mahogany furniture. 55-inch rotating LCD satellite TV with multi positions to allow viewing from bed, Jacuzzi or terrace. Sony AM/FM clock radio. Laptop size in-suite safety deposit box. Iron and ironing board. Mini-bar stocked with bottled water, soft drinks. Individually controlled air-conditioner and ceiling fan with bed side controls. 2-line direct-dial cordless phone with bilingual voice mail and bathroom extension. ``Magic Box`` for discreet room service. Coffeemaker. Spacious marble bathrooms featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries. ``His and Hers`` sinks, lighted vanity mirror, hairdryer. Evening turndown service. Black out drapes. Terrace with patio furniture and hammock.
Hide room details
Oceanfront Junior Suite King - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 2

Oceanfront Junior Suite King - All-Inclusive

Starting from
$560 $224
Per Adult Nightly
Amenities: These suites offer breathtaking ocean views and include all the special accoutrements to ensure an unforgettable stay. Located on the upper floors, comfort and elegance are abundant everywhere you turn. Enjoy our 24-hour room service and impeccable personal attention. Delight in stunning ocean views across the Caribbean; take in the majesty of the crimson, mauve and pink hues of the sunset and the glorious colors that herald a new day in the morning. Features: Elegant extra large Junior Suites with unobstructed ocean views. In-suite double Jacuzzi. Pillow top mattress, fine high thread linen, plus duvet covers and multiple pillows. Handcrafted mahogany furniture. 55-inch rotating LCD satellite TV with multi positions to allow viewing from bed, Jacuzzi or terrace. Sony AM/FM clock radio. Laptop size in-suite safety deposit box. Iron and ironing board. Mini-bar stocked with bottled water, soft drinks and domestic. Individually controlled air-conditioner and ceiling fan with bed side controls. 2-line direct-dial cordless phone with bilingual voice mail and bathroom extension. ``Magic Box`` for discreet room service. Coffeemaker. Spacious marble bathrooms featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries. ``His and Hers`` sinks, lighted vanity mirror, hairdryer. Evening turndown service. Black out drapes. Terrace with patio furniture and hammock.
Hide room details
Junior Suite Double - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 7

Junior Suite Double - All-Inclusive

Starting from
$696 $229
Per Adult Nightly
Amenities: Elegant spacious Junior Suites with unobstructed ocean views; two double beds, with pillow-top mattress, fine high thread count linens, plush duvet cover and multiple pillows; in-suite double Jacuzzi; handcrafted mahogany furniture; 55-inch rotating LCD TV [for multi-position viewing from the bed, the in-suite double Jacuzzi or the balcony or terrace] and wide selection of satellite channels; in-room safety deposit box; Sony AM/FM clock-radio; iron and ironing board; stocked mini-bar including bottles of liquor; black-out drapes; individually controlled air-conditioning and ceiling fan with bed-level controls; 2-line direct-dial cordless telephone with bi-lingual voice mail and bathroom extension; complimentary dial-up Internet [$]; coffeemaker; unique ``magic box`` for discreet room service delivery; plush bath robes and slippers; spacious, modern bathroom featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.``his and hers`` sinks, lighted vanity mirror, hairdryer and deluxe bathroom amenities; evening turn-down service; and large terrace or balcony with patio furniture and hammock.
Hide room details
Ocean View Junior Suite Double - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 5

Ocean View Junior Suite Double - All-Inclusive

Starting from
$612 $244
Per Adult Nightly
Amenities: These suites offer breathtaking ocean views and include all the special accoutrements to ensure an unforgettable stay. Located on the upper floors, comfort and elegance are abundant everywhere you turn. Enjoy our 24-hour room service and impeccable personal attention. Delight in stunning ocean views across the Caribbean; take in the majesty of the crimson, mauve and pink hues of the sunset and the glorious colors that herald a new day in the morning. Features: Elegant extra large Junior Suites with unobstructed ocean views. In-suite double Jacuzzi. Pillow top mattress, fine high thread linen, plus duvet covers and multiple pillows. Handcrafted mahogany furniture. 55-inch rotating LCD satellite TV with multi positions to allow viewing from bed, Jacuzzi or terrace. Sony AM/FM clock radio. Laptop size in-suite safety deposit box. Iron and ironing board. Mini-bar stocked with bottled water, soft drinks. Individually controlled air-conditioner and ceiling fan with bed side controls. 2-line direct-dial cordless phone with bilingual voice mail and bathroom extension. ``Magic Box`` for discreet room service. Coffeemaker. Spacious marble bathrooms featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.. ``His and Hers`` sinks, lighted vanity mirror, hairdryer and deluxe bathroom amenities. Evening turndown service. Black out drapes. Terrace with patio furniture and hammock.
Hide room details
Oceanfront Luxury Suite King - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 1

Oceanfront Luxury Suite King - All-Inclusive

Starting from
$627 $251
Per Adult Nightly
Amenities: These suites offer breathtaking ocean views and include all the special accoutrements to ensure an unforgettable stay. Located on the upper floors, comfort and elegance are abundant everywhere you turn. Enjoy our 24-hour room service and impeccable personal attention. Delight in stunning ocean views across the Caribbean; take in the majesty of the crimson, mauve and pink hues of the sunset and the glorious colors that herald a new day in the morning. Features: Elegant extra large Junior Suites with unobstructed ocean views. In-suite double Jacuzzi. Pillow top mattress, fine high thread linen, plus duvet covers and multiple pillows. Handcrafted mahogany furniture. 55-inch rotating LCD satellite TV with multi positions to allow viewing from bed, Jacuzzi or terrace. Sony AM/FM clock radio. Laptop size in-suite safety deposit box. Iron and ironing board. Mini-bar stocked with bottled water, soft drinks. Individually controlled air-conditioner and ceiling fan with bed side controls. 2-line direct-dial cordless phone with bilingual voice mail and bathroom extension. ``Magic Box` for discreet room service. Coffeemaker. Spacious marble bathrooms featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries. ``His and Hers`` sinks, lighted vanity mirror, hairdryer. Evening turndown service. Black out drapes. Terrace with patio furniture and hammock. Connecting with Oceanfront Junior Suite King.
Hide room details
Oceanfront Junior Suite Double - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 3

Oceanfront Junior Suite Double - All-Inclusive

Starting from
$830 $273
Per Adult Nightly
Amenities: These suites offer breathtaking ocean views and include all the special accoutrements to ensure an unforgettable stay. Located on the upper floors, comfort and elegance are abundant everywhere you turn. Enjoy our 24-hour room service and impeccable personal attention. Delight in stunning ocean views across the Caribbean; take in the majesty of the crimson, mauve and pink hues of the sunset and the glorious colors that herald a new day in the morning. Features: Elegant extra large Junior Suites with unobstructed ocean views. In-suite double Jacuzzi. Pillow top mattress, fine high thread linen, plus duvet covers and multiple pillows. Handcrafted mahogany furniture. 55-inch rotating LCD satellite TV with multi positions to allow viewing from bed, Jacuzzi or terrace. Sony AM/FM clock radio. Laptop size in-suite safety deposit box. Iron and ironing board. Mini-bar stocked with bottled water, soft drinks. Individually controlled air-conditioner and ceiling fan with bed side controls. 2-line direct-dial cordless phone with bilingual voice mail and bathroom extension. ``Magic Box`` for discreet room service. Coffeemaker. Spacious marble bathrooms featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.. ``His and Hers`` sinks, lighted vanity mirror, hairdryer. Evening turndown service. Black out drapes. Terrace with patio furniture and hammock.
Hide room details
Ocean View Swim Up Suite King - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 8

Ocean View Swim Up Suite King - All-Inclusive

Starting from
$807 $323
Per Adult Nightly
Amenities: These suites offer breathtaking ocean views and include all the special accoutrements to ensure an unforgettable stay. Located on the upper floors, comfort and elegance are abundant everywhere you turn. Enjoy our 24-hour room service and impeccable personal attention. Delight in stunning ocean views across the Caribbean; take in the majesty of the crimson, mauve and pink hues of the sunset and the glorious colors that herald a new day in the morning. Features: Elegant extra large Junior Suites with unobstructed ocean views. In-suite double Jacuzzi. Pillow top mattress, fine high thread linen, plus duvet covers and multiple pillows. Handcrafted mahogany furniture. 55-inch rotating LCD satellite TV with multi positions to allow viewing from bed, Jacuzzi or terrace. Sony AM/FM clock radio. Laptop size in-suite safety deposit box. Iron and ironing board. Mini-bar stocked with bottled water, soft drinks. Individually controlled air-conditioner and ceiling fan with bed side controls. 2-line direct-dial cordless phone with bilingual voice mail and bathroom extension. ``Magic Box` for discreet room service. Coffeemaker. Spacious marble bathrooms featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries. ``His and Hers``  sinks, lighted vanity mirror, hairdryer. Evening turndown service. Black out drapes. Terrace with patio furniture and hammock. 

Semi private or private outside pool.
Hide room details
Presidential Suite - All-Inclusive - Hyatt Zilara Cancun - All Adults/All-Inclusive Resort - 9

Presidential Suite - All-Inclusive

Starting from
$875 $350
Per Adult Nightly
Amenities: These suites offer breathtaking ocean views and include all the special accoutrements to ensure an unforgettable stay. Located on the upper floors, comfort and elegance are abundant everywhere you turn. Enjoy our 24-hour room service and impeccable personal attention. Delight in stunning ocean views across the Caribbean; take in the majesty of the crimson, mauve and pink hues of the sunset and the glorious colors that herald a new day in the morning. Features: Elegant extra large Junior Suites with unobstructed ocean views. In-suite double Jacuzzi. Premium Beds with pillow top mattress, fine high thread linen, plus duvet covers and multiple pillows. Handcrafted mahogany furniture. 60-inch rotating LCD satellite TV with multi positions to allow viewing from bed, Jacuzzi or terrace. Laptop size in-suite safety deposit box. Iron and ironing board. Mini-bar stocked with bottled water, soft drinks. Individually controlled air-conditioner and ceiling fan with bed side controls. 2-line direct-dial cordless phone with bilingual voice mail and bathroom extension. ``Magic Box`` for discreet room service. Coffeemaker. Spacious marble bathrooms featuring Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.. ``His and Hers`` sinks, lighted vanity mirror, hairdryer. Evening turndown service. Black out drapes. Terrace with patio furniture and hammock. Spacious living, dining and bar area.

Semi private or private outside pool. Connecting suites options king to double.
Hide room details
Hyatt Zilara Cancun - All Adults/All-Inclusive Resort
Kukulkan Km 11.5 Hotel Zone, Cancun, Mexico 77500

Location

Hyatt Zilara Cancun is 15 minutes away from downtown, only 20 minutes from the Cancun International Airport and near the best golf courses, shopping malls, restaurants and nightlife this city has to offer. Prominently located on the widest stretch of beach in the heart of Cancuns Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all-inclusive resort where Guests experience traditional Mexican warmth in an intimate yet casual setting.

Why Stay Here

  • Several Dining Options
  • Sparkling Pool
  • Beachfront Property
  • Room Service
  • Live Entertainment
  • Multitude of Activities

Resort Details

Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort for Guests age 18 and above. Prominently located on the widest stretch of beach in the heart of Cancun`s Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all-inclusive resort where Guests experience traditional Mexican warmth in an intimate yet casual setting.

Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at 6 gourmet restaurants, rejuvenating treatments and services at The Spa Cancun`s only ocean view spa wine and spirits tastings, enhanced pool and more.

Hyatt Resorts, with its rich legacy of personalized service and hospitality, proudly presents Hyatt Zilara Cancun, the latest addition to its Hyatt brand of luxury resort hotels with the ONLY ocean view spa in Cancun. This new flagship property, conveniently located in the heart of Cancun`s Hotel ne, is an Adults-Only, all-suite, all-inclusive resort, combining outstanding facilities with exceptional amenities, where Guests will experience a truly extraordinary escape. With all 307 suites ocean view, and most actually oceanfront, all Guests of Hyatt Zilara in Cancun are guaranteed magnificent views of Cancun`s turquoise blue waters and a newly expanded, white sand beach.

Hyatt Resorts is particularly proud to offer Cancun`s only Beachfront Swim-up Master Suites, the ultimate in romantic accommodations and the perfect honeymoon choice, as are the distinctive Corner Suites, with outstanding views in 2 directions! Complimentary wireless internet access in the resort areas and dial-up in Suites; upgraded premium beverages and snacks in the mini-bar, exclusive housekeeping services, an extensive pillow menu and so much more!

All-Inclusive Details

  • All-Suite Accommodations with Breathtaking Ocean Views Located On The Widest Beach In Cancun
  • Fine Dining Options at La Cart and Gourmet Buffet Restaurants
  • 24-Hour In-Suite Dining
  • Top-Notch Entertainment Featuring Live Music And Performances
  • Unlimited Alcoholic and Non-Alcoholic Beverages and Snacks at Lounges, Swim-Up Bars and in Your Suite
  • 6 Restaurants A La Carte or Buffet Style
  • 5 Bars and Lounges Including 1 Swim-Up Bar
  • Unique Daily and Nightly Activities
  • World-Class Facilities Including a Spa and Wellness Center, Spectacular Pools and Relaxing Shade Shelters
  • Impeccable, Innovative Service Including Romance Concierge
  • Dramatic, Beachfront Destination
  • Non-smoking rooms. Smoking is allowed in resort open areas.

Accommodation Details

Hyatt Zilara Cancun features 307 luxury all-inclusive suites with contemporary decor and breathtaking ocean, pool and resort views. All rooms are overlooking a breathtaking stretch of sand in Zona Hotelera, the beautiful Cancun suites are designed with rich wood and peaceful color tones that instill serenity and relaxation. Enjoy the fresh ocean breeze on your private patio or balcony with beautiful furnishings, perfect for candlelight dinners. The suites feature ocean-facing whirlpool tubs, designer accents, spa-like bathrooms with rainfall showers, entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. For discreet in-suite service, rooms have a Magic Box allowing room service to deliver everything you need without ever knocking on the door.

Indulge in the Swim-Up Suites and relax in luxurious beds with Egyptian cotton sheets and turndown service with aromatherapy. Cozy up when you slip into his and her bathrobes and slippers for an intimate night in. Order 24-hour suite service with daily chefs specials from their unique restaurants, and play your own music mix with iPod speakers. It also feature Swim-Up, Luxury Suites and Presidential Suites, all showcasing jet walls, premium bathroom amenities such as lip balm and sun-skin care and access to Chefs Plate, the fine-dining experience. Indulge in the Evolution of All Inclusive where every room has an oceanview and whirlpool tub.

Restaurants, Lounges & Bars

Hyatt Zilara Cancun is proud to offer you an exceptional selection of Restaurants and Bars designed to provide you with a new level of outstanding dining pleasure and to add variety and fun to your overall all-inclusive vacation experience.

  • La Adelita Cantina: World Heritage cuisine and libations, Mexican hors-doeuvres, tequila and mezcal cocktails served along with a variety of craft beer. 
  • Asiana Restaurant: Contemporary, gourmet Asian cuisine with a Teppanyaki cooking show in a romantic setting with sunset views. Open for lunch and dinner.
  • Dress code for Lunch: Casual -  Access with dry bathing suits permitted. Men require a t-shirt, and women, a cover-up. Sandals are required.
  • Dress code for Dinner: Smart Casual - Dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts are permitted for men. Women require dress sandals.
  • Maria Marie: Gourmet Mexican cuisine in a fine-dining experience. Open for dinner nightly.
  • Dress code for Dinner: Smart Casual - Dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts are permitted for men. Women require dress sandals.
  • Chefs Plate: International haute cuisine carefully selected and artfully prepared by our Chef for a unique and memorable gourmet-dining event. Open for dinner only and required reservation, this private venue is only accessible by Guests booked in the following room categories: Premium Oceanfront Junior Suite King/Double and upper categories.
  • Dress code for Dinner: Casual Elegant - Long pants, close-toed dress shoes and collared shirt (polo style or dress shirt) are required for men. Women require dress sandals.
  • Spice: Nouvelle cuisine in a casual atmosphere alongside ocean views served at a sumptuous buffet plus show-cooking stations. Open for breakfast, lunch and dinner.
  • Dress code for Lunch: Casual -  Access with dry bathing suits permitted. Men require a t-shirt, and women, a cover-up. Sandals are required.
  • Dress code for Dinner:  Casual: No bathing suits are permitted. No sleeveless shirts are permitted for men. Sandals are required.
  • Pelicanos: A la carte, International cuisine in an oceanfront setting by the infinity pool. Open for breakfast, gourmet Caribbean for lunch and Mediterranean specialties for dinner.
  • Dress code for Lunch: Casual -  Access with dry bathing suits permitted. Men require a t-shirt, and women, a cover up. Sandals are required.
  • Dress code for Dinner:  Smart Casual - Dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts  permitted for men. Women require dress sandals.
  • NOTE: There are some exclusions to the all-inclusive, such as Lobster and certain bottles of wine and liquor with surcharge.

 

Bars and Lounges

  • Trade Winds Swim-up Bar
  • Pelicanos Beach Bar
  • Lobby Bar
  • Tequilera
  • 24-Hour Lounge

Coffee House: Premium espresso drinks and a wide variety of pastries, desserts and ice cream in a European-style cafe. Open from early morning until late night.

Meetings & Conventions

Whether planning a convention, a business gathering, or a dream wedding the perfect event requires extraordinary settings. Hyatt Zilara Cancun offers 21,000 square feet of flexible meeting and event spaces, plus breathtaking beach and outdoor venues, with personal and attentive event planners to assist you in creating a memorable affair.

AMENITIES:
  • 24 Hour Room Service
  • All-Adults
  • All-Inclusive
  • Beach Bar
  • Beachfront
  • Beauty Shop/Salon
  • Coffee Shop
  • Coffee/Tea
  • Complimentary Use of Bathrobe and Slippers
  • Concierge
  • Conference Facilities (+)
  • Dry Cleaning Service (+)
  • Fine Dining
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Gift/News Stand
  • Housekeeping - daily
  • Jacuzzi/Hot Tub
  • Laundry/Valet service (+)
  • Live Entertainment/DJ
  • Lounges/Bars
  • Luggage Storage
  • Meeting rooms
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • On-Site Entertainment
  • On-Site Events
  • Outdoor Pool
  • Private Beach
  • Restaurant
  • Room Service Included
  • Safe deposit box
  • Spa
  • Swim-Up Bar
  • Turndown service
  • Umbrellas
  • Volleyball Court
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.8 / 5
Based on 21 reviews
from Barnesville, Pennsylvania
Verified Traveler
Submitted on 07-17-2017
Would Return or Recommend: Yes
The food was the best out of many resorts we have stayed at. There could have been more restaurants and more variety. Our room was spectacular, phone didn't work but that was easily and quickly fixed. I did request an anniversary and we did not receive any special flag on our door or our room made up special, and that was disappointing but it didn't change the great time we still had. The photographer from the gift shop took a bunch of pictures and wanted $400 for 15 pictures which was reall... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Barnesville, Pa
Verified Traveler
Submitted on 07-16-2017
Would Return or Recommend: Yes
Absolutely AMAZING hotel all around!! Staff was welcoming and entertaining. Food was top notch. Moat incredible room ever- swim up suite was like a luxury apartment! Would absolutely consider returning here. Highly recommended
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Rocklin, Ca
Verified Traveler
Submitted on 06-06-2017
Would Return or Recommend: No
We went to this resort because of all the great reviews, however we must have been that one couple that just had a bad experience. Guest services couldn't have cared less about our concerns or needs; the drinks were not very good so we quit drinking; room service and housekeeping was called several times but they never came and when they did they brought the wrong stuff. Most of the staff we encountered did not speak English. Pelicanos for breakfast was very good, but for lunch not so good.... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Spencer, Iowa
Verified Traveler
Submitted on 05-24-2017
Would Return or Recommend: Yes
With just a small room issue at the beginning, the trip was everything we expected and then some. The room was very clean and comfortable. View was amazing! Food was good as well. We ate mostly at Pelicanos , Spice ,and the Sports Bar. We did got to Maria Marie for an evening and totally enjoyed the atmosphere and food. Tremendous service and attention to you and very aware of your needs. It was just a bit cool for the gal at the table next to us. Never said a word to the staff, but they n... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Fremont, Ca
Verified Traveler
Submitted on 05-02-2017
Would Return or Recommend: Yes
Great service, great food, great experience! I will definitely go back! All inclusive: 5 restaurants and a cafe and 24 hour lounge with snacks--can't beat that.
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from
Verified Traveler
Submitted on 04-04-2017
Would Return or Recommend: Yes
Was an amazing experience. First class treatment and they take care of everything. I would go back again. They make you feel like you are right at home!!
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Locust Grove, Ga
Verified Traveler
Submitted on 03-17-2017
Would Return or Recommend: Yes
We had an awesome time at Zilara this week. The customer service was exceptional. From staff cleaning our sunglasses at the beach to staff running to bring us drinks at the beach and pool was amazing service. Staff at the Spa was excellent with the massage and facial. Our suite and room service was superior and the Spice restaurant had the best food at every meal. The only negative would be that everyone put towels on the pool chairs/cabanas very early each morning but then never showed up u... Read more
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Bordentown , N J
Verified Traveler
Submitted on 03-09-2017
Would Return or Recommend: Yes
It was fantastic everyone was wonderful I can't think of all the people that served us but it was a pleasure they were polite kind and went out of their way to make sure that we had the best vacation ever which we did it was wonderful can't wait to get back to Mexico the people are wonderful thank you again for a wonderful wonderful experience
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from Folsom, Ca
Verified Traveler
Submitted on 02-20-2017
Would Return or Recommend: Yes
The Hyatt Zilara was an amazing hotel to stay at. Good service, good food, and amazing performances. The evening performances were the icing on the cake. This is the place to stay for a relaxing all-inclusive trip. My single largest complaint was that Cabanas and chairs seemed impossible to acquire.
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
from
Verified Traveler
Submitted on 02-18-2017
Would Return or Recommend: Yes
This resort is fantastic. You cannot go wrong choosing this resort. It's a little pricier than others, but well worth it. We will definitely be back.
Overall Experience
Quality
Value
Cleanliness
Staff Efficiency
Staff Friendliness
TOP