Situated in the heart of Cancuns Hotel Zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun will offer a unique Unlimited-Luxury experience that the whole family will love.
Why Stay Here
- Located in the Heart of the Cancun Hotel Zone only 13 Minutes Away from the Cancun International Airport and 30 Minutes from Cancun Downtown
- Three Beautiful Pools Including Infinity Pool and an Adults Only Pool
- Access to the Relaxing Now Spa by Pevonia with an Assortment of Treatments
- A Variety of Rooms and Suites Offering Ocean or Lagoon Sunset Views
Situated in the heart of Cancuns Hotel Zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun offers a unique Unlimited-Luxury experience that the whole family will love. This gem is set on a beautiful white sand beach with crystal blue water and features 427 rooms and suites with garden, lagoon and ocean views. Now Emerald combines the beauty of lush nature with modern world-class facilities and is conveniently located only 8 miles away from the Cancun International Airport. Enjoy unlimited gourmet food and beverages at 8 restaurants and 8 bar options, plus activities that will keep everyone entertained. From endless daytime land and water activities, a relaxing spa by Pevonia and three beautiful pools to kids and teens clubs and adults-only designated areas, the options are endless.
The Unlimited-Luxury experience at Now Emerald Cancun, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorers Club for Kids with Red Cross certified staff and its all wristband-free!
- Room accommodations
- Limitless access to gourmet A la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All Resort taxes and gratuities
Discover a blend of luxury and comfort in Now Emerald Cancuns 427 modern room and suites. Take in the stunning views of the lush gardens, the lagoon or the crystal blue Caribbean Sea. Enjoy 24-hour room service, the in-room mini-bar and other amenities to create a relaxing stay.
Room and Suite Amenities
- One king-size or two double beds
- 42inches HD flat screen with Cable TV
- In-room mini-bar (refreshed daily)
- Coffee/tea maker (coffee refreshed at check-in and upon request)
- Complimentary toiletries
- Complimentary Wi-Fi
- Bathrooms with vanity and shower or tub
- Ipod console and alarm clock radio
- Air conditioning with individual climate control
- Iron and ironing board
- Electronic laptop-size room safe
- Electronic keys
- Rollaway beds and cribs are available upon request
Preferred Club Privileges
In addition to the inclusions of Unlimited-Luxury, an even higher level of luxury and personal service is available to you in the Preferred Club at Now Emerald Cancun. Preferred Club Privileges Include:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Upgraded mini-bar service
- Upgraded bath amenities
- Pillow menu (available upon request)
- Preferred Club Lounge
- Daily continental breakfast service, afternoon hot and cold hors doeuvres, exquisite desserts and fine liquors served in the lounge
- Complimentary business center in the lounge
- Informational tablets in Preferred Club rooms
- Bathrobes and slippers
Restaurants, Lounges & Bars
Enjoy limitless dining from eight gourmet dining options which include five A la carte restaurants, a buffet, a grill and a cafe, all offering a variety of gluten-free and vegetarian plates. 24-hour dining options allow guests to enjoy late night bites at Coco Cafe. Or stay in and order room service. It is all available at any hour day or night.
- Barefoot Grill -Grilled Favorites Served Pool Side
- Capers - Authentic Italian Specialties
- Carnival - International Buffet
- Cin Cin - Mediterranean Cuisine
- Coco Cafe - Premium Coffee and Deli Snacks
- Paramour - French Cuisine (Adults Only)
- Pan-Asian - Specialties and Sushi
- Tamarindo - Mexican Cuisine
Note: All restaurants may not be open every night.
Unlimited Top-Shelf Spirits
The finest spirits, wines and beer are served without limit at eight bars and lounges throughout Now Emerald. Enjoy a drink seaside or by the pool, dance the night away or watch the game at the sports bar.
For Preferred Club guests
- Moments - Lobby Bar
- Preferred Club Bar - For Preferred Club Guests
- Scores -Sports Bar and Nightclub
- Splash - Swim Up Bar
- Sushi Bar - Sushi and Drinks with a View
- The Mix - Pool Bar
- The Reef - Adults Only Pool Bar
- The Sandbar - Beach Bar
Note: All bars and lounges may not be open every night.
For the Family
Drop the kids off at the Explorers Club, open 9:00 a.m. to 10:00 p.m, and indulge in a little fun of your own. We will keep your little ones, ages 3 to 12, entertained with different activities based on science, nature and exploration. At this fully supervised childrens program, kids will enjoy :
- Arts and crafts
- Indoor game room
- Storytelling and music
- Treasure hunts
- Sandcastle contests
- Board games and video games
- Light snacks area for kids
Note: All Explorers Club staff members are certified by the American Red Cross in CPR for children.
Core Zone Teens Club
Traveling with older kids? We offer some cool activities for your teens ages 13 17 too! The Core Zone Teens Club features daily activities and a vast array of sports and games. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities. Some highlights include:
- Social events including disco mixers
- Snack bar with non-alcoholic drinks and snacks
- Video games: Xbox 360, Wii and Play Station
- Air Hockey
- Football table
- Adults are allowed when accompanying their children
Pools & Spas
For those Guests seeking a sanctuary for the senses, the Renova Spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Jacuzzi baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. Experience your choice of the most soothing, relaxing, and result driven treatments. Select any treatment from the menu: facial, massage, body or salon, and indulge yourself in a memorable and pampering spa experience. Treatments include: hydrotherapy, spa massage, facial treatments, hairstyling, body waxing and more.
Love is in the warm, tropical air at Emerald Cancun. Our romantic wedding gazebos overlook the crystal-clear Caribbean. And our professional wedding coordinators are here to handle every detail, from the bouquet and boutonniere to your wedding cake and sparkling wine toast.
Honeymoons and Anniversaries
Whether you are starting your new life together or celebrating your continued journey, Now Emerald Cancun is the perfect destination. Romantic honeymoon and anniversary packages are available to help you make the very most of your special time together.Honeymoon Free Bliss Package
- Fresh fruit on arrival
- Bottle of sparkling wine on arrival
- Special turndown service one evening during stay
- Breakfast in bed with Mimosas (reservations required in advance via guest service)
- 15% discount on treatments
Request your complimentary Honeymoon Package in your booking. Marriage certificate will be required.
Entertainment & Activities
Resort has got something to keep everyone entertained at Now Emerald!
- Relax and unwind at one of our three heated pools or out on the stunning white sand beach
- Drop off the kids at the Explorers Cluba fully supervised childrens program with lots of fun activities
- Keep your older ones entertained at the Core Zone Teens Club.
- Zipline over the jungle, go on a cave expedition, discover a hidden cenote or island on an excursion nearby (additional costs apply).
- Pools and beach
- Tequila tasting
- Cooking classes
- Cocktail lessons
- Spanish lessons
- Ping Pong
- Board games
- Golf nearby ($)
- Zumba classes
- Yoga classes
- Chef Table Gourmet Experience ($)
- Water aerobics
- Non-motorized water sports
- Introductory scuba diving lesson in the pool
- Hobie cats
Special Group Benefits:
Every sixth room within the group will be complimentary, with a maximum of three complimentary rooms per group booking. One complimentary room will be offered per every five double occupancy rooms paid on a daily basis. In case during some nights of the group`s stay the total amount of rooms is reduced under the required six rooms with five paid double occupancy rooms, then the complimentary sixth room benefit will not be applied during those specific nights.
One free room upgrade to the next available category per every ten paid rooms, with a maximum of two upgrades per group booking. Upgrade will be offered to the next available category based on the majority of rooms purchased category. Free resort coupons per room, per stay (rules of use apply).
Group private check-in when all group participants arrive together to the resort on the same date at the same time. Group arrival flight information must be provided to the hotel with at least seven day anticipation.
Promo Terms and Conditions:
- Valid for New Group Bookings or Requests, Please Contact the BookIt.com Groups Department At: Groups@bookit.com
- Special Groups Promotion Applies Only for Social Groups Booking a Minimum of Six and a Maximum of 20 Rooms (Including Complimentary Rooms)
- Complimentary Rooms Will Apply at the Same Room Category for Every Block of Five Paid Rooms to a Maximum of Three per Group Booking and Will Be Granted on a Daily Basis, Not Cumulative
- Upgrades Will Apply to the next Room Category Where a Room Block of Ten Rooms Is Achieved, for the Average Length of Stay of the Group
- Details (Guests Names and Booking Numbers) on Guests Receiving Any Special Groups Promo Complimentary Room Stay And/Or Upgrade Must Be Provided by BookIt.Com to the Hotel Groups and Conventions Department, Preferentially by Including This Information in the Definitive Group Rooming List That Will Be Send to the Hotel 30 Days Prior to the Group Arrival. Otherwise the Hotel Must Receive Written Specifications, about Complimentary And/Or Upgraded Room(S) Assignment, with at Least Seven Days Anticipation Prior to the Group First Arrival in Order to Apply These Benefits
- Resort Credit Coupons Are Applicable at Selected Services. Resort Coupons Are Nontransferable, Nonrefundable, and Hold No Cash or Commercial Value. Resort Coupons Must Be Redeemed at the Time of Reservation or Service. Resort Coupons Are Not Cumulative and Cannot Be Combined with Other Coupons Offered in Any Other Promotion or Special Offer; They Are Only Valid During Initial Stay
- Special Groups Promo Is Not Combinable with Other Group Promotions or Complimentary Wedding Packages
- Applicable Special Groups Concessions Are Based on the Original Room Block Requested by the Group. In Case This Room Block Suffers Any Modification, Group Concessions and Benefits Will Be Subject to Revision and Could Be Partially Adjusted or Fully Voided If the Special Groups Promotion Requirements, Terms and Conditions Are Not Fully Met by the Group
- Blackout Dates May Apply and are Subject to Change at Any Time. This List May Not Be the Most Updated Blackout Dates Available, Please Contact BookIt.com with Any Questions or Concerns
- Thanksgiving Week
- From December 23 to January 1
Other blackout dates may apply.
In order to receive the complimentary room(s), all rooms are required to book at the same time. For more information please contact the BookIt.com groups department at: email@example.com.
RESORT COUPONS PROMOTION:
$200 in Resort Coupon Credits or $400 in Resort Coupon Credits for Preferred Club Rooms, a minimum stay of three nights is required and special conditions apply.
$200 in Coupons are broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each. These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.
Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year`s Gala dinners. Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Not combinable with other promotions or special offers unless otherwise indicated in the promotion. The entire offer is based on availability and can be modified or closed out at any time. Not applicable to group bookings.
Introducing the Unlimited Connectivity App Suite. Get free Wi-Fi and free calling while at resort as part of Unlimited Luxury - no additional cost, no VIP upgrade and no Preferred Club room necessary.
All hotel Guests will enjoy from Unlimited Connectivity. The free app allows Guests to stay connected and communicate with family and friends back home using the app-to-app calls feature to call local and international (U.S. and Canada) phones.
Download each brand`s mobile app on your smartphone, tablet or mobile device and experience everything Unlimited Connectivity has to offer, without international roaming charges, fees, or service upgrades.
- Call For Free: Free US, Canada and Local Phone Calls
- Get Connected: Calls, Text, Email, and Surf the Web Over the Hotel`s Wi-Fi
- Get Personal: Book Spa Appointments, Plan Romantic Dining, Contact Staff Members, Make Special Requests, and More
- Get Informed: Check Resort Map, Restaurant Times, Menu Offerings, Facility Schedules and Activities Calendar
- Stay in Touch: Create User Profiles to Keep in Touch with Other Guests at Resort
- Stay Social: Update Your Status on Facebook and Twitter
- Room Phone To Go: Register Your Room Number to Make and Receive Calls - Just like Having a Portable Room Phone!
- Vacay Your Way: Explore the Local Attractions, Get Deals and Book Excursions
Don`t have an iPhone, Android, or BlackBerry? No problem! The Unlimited Connectivity Apps are also accessible as websites, viewable on your smartphone, tablet, or computer.
Free calling to US, Canada and local Mexican land lines.
Guests no longer need to leave their beloved dogs behind when traveling.
Growing demands and customers needs tells us that dogs are truly part of the family, and that doesnt change when traveling. To ensure that owners arent distracted or worried about their loved ones back home, we are now inviting them to join their owner on vacation.
- Each Dog Friendly Guest Room Will Include the Following: Welcome Letter that Highlights Guidelines and Restrictions
- Dog Bed
- Food and Water Bowls
- Floor Mat for Bowls
- Rope Toy
- Small Plastic Bone for Dogs
- Dog-In-Room Door Hanger
The number of dog friendly rooms on property is capacity controlled with a maximum of five rooms per resort. This offering is only available upon request prior to arrival by contacting the resorts reservation department. A commissionable rate of $75 per dog, per night will be applied to Guests staying at a Zotry Wellness and Spa Resort and a commissionable rate of $65 per dog, per night will be applied when staying at a Secrets, Breathless, Dreams or Now Resort and Spas property.
All owners will have to follow a strict set of policies and procedures including, but not limited to:
- Dogs Must be 22lbs. / 10 kg or Less.
- All Dogs Must be on a Controlled Leash at all Times or in a Dog Carrier When not in a Guest Room.
- Dogs are Only Allowed in Designated Dog Area(s) of the Hotel Grounds. Dogs are not Allowed in the Pool, Fitness Center, Spa, Retail Shops, Golf Facilities or on the Beach.
- Dogs Will be Allowed in Certain Restaurants that have a Terrace or an Outside Area. These Select Restaurants will Supply Available Dog Bowls for Food and Water.
- Dogs May not be Left Alone in a Guest Room Longer than Two Hours at a Time or Overnight. Guests Must Show the Provided Dog Friendly Room Door Hanger When Leaving Their Animal Alone in the Room.
Please note, the small dog policy requirements (i.e. size limit, additional charge, etc.) does not apply to certified service animals as required by law.
Travel plans and transportation must be arranged by the Guest and the Guest is responsible for learning about airline travel requirements when traveling with their dogs, including the TSA guidelines. AMResorts properties will not be responsible if an animal is denied boarding to or from their intended destination.
- 24 Hour Room Service
- 24-Hour Front Desk
- Baby Sitting (+)
- Banquet Facilities (+)
- Beach Bar
- Bell Staff/Porter
- Bilingual Staff
- Business Services (+)
- Car Rental Desk (+)
- Child Programs
- Children's Play Area
- Children's Program
- Cocktail Lounge
- Complimentary Wi-Fi
- Currency Exchange (+)
- Doctor on Call (+)
- Exercise Gym
- Fine Dining
- Fishing (nearby) (+)
- Fitness Facility
- Free Parking
- Free Wi-Fi
- Gift Shop on Property (+)
- Golf (nearby) (+)
- Guest Activity Desk
- Honeymoon Amenities (+)
- Housekeeping - daily
- Ice Machine
- Interior Corridors
- Kayaking / Rafting (nearby) (+)
- Kids Club
- Lake View
- Laundry/Valet service (+)
- Live entertainment
- Luggage Storage
- Massage Services (+)
- Multilingual Staff
- Multiple Swimming Pools
- Non-Motorized Water Sports (nearby) (+)
- Oceanfront Pool
- On-Site Dive Shop (+)
- On-Site Entertainment
- On-Site Travel Agency (+)
- Outdoor Pool
- Pool Area Bar
- Poolside Bar
- Porter / Bellhop
- Room Service
- Safe deposit box
- Sailing (nearby) (+)
- Scuba Diving (nearby) (+)
- Shopping mall (nearby) (+)
- Snack Bar
- Spa (+)
- Sun Deck
- Swim-Up Bar
- VIP Rooms
- Wake-Up Service
- Water Sports (nearby) (+)
- Wedding Services (+)
- Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply