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Book It Weekend: Extra $200 OFF Details

Emporio Cancun

Cancun, Quintana Roo, Mexico (CUN)

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Based on 1746 reviews
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Room & Rates
Superior Room, Ocean View

Superior Room, Ocean View

2 Double Beds
365-sq-foot (34-sq-meter) room, balcony with ocean views

Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Microwave, minibar, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 1 Bedroom, Kitchen, Oceanfront

Suite, 1 Bedroom, Kitchen, Oceanfront

1 King Bed and 2 Twin Beds
841-sq-foot (78-sq-meter) room, balcony with ocean views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 2 Bedrooms, Beachside

1 King Bed or 2 Twin Beds
Features a private balcony

Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 2 Bedrooms, Kitchen, Oceanfront

Suite, 2 Bedrooms, Kitchen, Oceanfront

5 Twin Beds
1205-sq-foot (112-sq-meter) room, balcony with ocean views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 2 Bedrooms, Resort View

1 King Bed or 2 Twin Beds
Features a private balcony

Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Suite, 1 Bedroom, Kitchen, Ocean View

Suite, 1 Bedroom, Kitchen, Ocean View

1 King Bed and 2 Twin Beds
841-sq-foot (78-sq-meter) room, balcony with ocean views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Standard Room

2 Double Beds
Features a private balcony

Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Run of the house

Run of the house

2 Double Beds
365-sq-foot (34-sq-meter) room, balcony with resort views

Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Microwave, minibar, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Junior Suite

1 King Bed and 2 Twin Beds
796-sq-foot (74-sq-meter) room with a balcony

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Master Suite

1 King Bed and 2 Queen Beds
1205-sq-foot (112-sq-meter) room with a balcony

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Double Room

2 Double Beds
Balcony with lagoon views

Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Deluxe Double Room

2 Double Beds
Balcony with lagoon views

Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Superior Room, Oceanfront

Superior Room, Oceanfront

2 Double Beds
365-sq-foot (33.92-sq-meter) room, balcony with ocean views

Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Microwave, minibar, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Suite, 2 Bedrooms, Kitchen, Ocean View

Suite, 2 Bedrooms, Kitchen, Ocean View

5 Twin Beds
1205-sq-foot (112-sq-meter) room, balcony with ocean views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Suite, 2 Bedrooms, Ocean View

1 King Bed or 2 Twin Beds
1385-sq-foot (128.71-sq-meter) room with a balcony

Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Emporio Cancun
Blvd. Kukulcan, Retorno Gucumatz, Km.17 Lote 49, Segunda Etapa, Zona Htl., Cancun, Mexico 77500

Resort Details

Maya Cancun Museum - 0.2 km / 0.1 mi Aquaworld - 1.2 km / 0.8 mi Delfines Beach - 1.3 km / 0.8 mi El Rey Ruins - 1.5 km / 0.9 mi Ballenas Beach - 2 km / 1.3 mi Luxury Avenue Shopping Mall - 3.3 km / 2 mi Kukulcan Plaza Shopping Mall - 3.3 km / 2.1 mi Marlin Beach - 3.6 km / 2.3 mi Tequila Museum - 4.2 km / 2.6 mi Cancun Interactive Aquarium - 4.3 km / 2.7 mi La Isla Shopping Mall - 4.4 km / 2.7 mi Yamil Lu'um Archaeological Zone - 4.5 km / 2.8 mi Cancun Golf Club at Pok Ta Pok - 6.7 km / 4.2 mi Wet n' Wild Cancun - 6.7 km / 4.2 mi Chac Mool Beach - 6.8 km / 4.2 mi
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/cafť. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.
Know Before You Go A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between MXN 200 and MXN 280 per person (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes † The charges below are included in your overall room price: New Year's Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/cafť. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.
A private beach and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • 24-Hour Front Desk
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Poolside Bar
  • Private Beach
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1746 reviews
from Prince George
Submitted on 02-09-2017
This was our first time staying in Cancun and although we had read the reviews we weren't aware that there were major renovations occurring during our stay. It is our understanding that these will not be completed for another 2 years... Know that ahead of time. We had requested ocean front which is what we got but also realize that most of the rooms only have a Juliette balcony, which you can just stand on, there is no room for chairs at all!! The only way you get the large balcony is if you boo... Read more
from Auckland, New Zealand
Submitted on 02-09-2017
While the beach is beautiful and the hotel is in an attractive setting, there are several things the hotel needs to do to improve its amenities and service. Our room was located in D block, right on the beach. However a sign in our room stated that we should neither open the shutters or the balcony doors because of privacy issues! Therefore one had to walk around the hotel to get on to the beach. Moreover, our room was a good five-minute walk from reception and the main restaurant and there wer... Read more
Cleanliness
Service
Value
from Windsor, Canada
Submitted on 02-08-2017
I can't think of a bad thing to say about this hotel.All Inclusive.We were shuttled from the airport and dropped at our hotel and in our rooms and back to the buffet within an hour. Jeorge, Martin and Sugeili were some of the very friendly helpful staff. Coffee came with the Superior Ocean View room and since one of us drank regular coffee and the other decaf the room service lady gave us another coffeepot to use.I also suffer from Acid Reflux so I lift the head of the bed with pillows and expla... Read more
Service
Sleep Quality
Value
from
Submitted on 02-07-2017
Returned feb 6 after 2 weeks at Emporio. There are many great things about this resort but some not great things also. Pros. Service!!! Haven't had many resorts better. Martin Maciel at valet was very helpful and an all round nice person. Arturo provided top notch pool side service. He brought drinks and pool side lunches everyday. You could see him running around all over the place, a real hard worker. Also Concepcion and Enrique were very good. Eriberto and Antonio were really good at ... Read more
from Lyman, Wyoming
Submitted on 02-07-2017
My sisters family and mine stayed at the emporio recently. We had 6 kids in the age range for the kids program, run by Fatima. Fatima was fabulous!! Our kids loved her! They made crafts, did art, and played games. It was so nice to drop off the kids and relax for a bit. Thank you Fatima!
from
Submitted on 02-02-2017
This place was decent! Checkin was painless. Also, my husband kept putting out key card next to his cellphone, which deactivates the card. We had to keep going back to get it re programmed (totally our fault!) and he waited less than 5 minutes each time. The front seat was super fast, and so helpful! We got locked out of our room by an inside door (weird set up. Room is separated from the bathroom by a door that locks). The wind blew it shut and it was locked so we couldn't get into into our be... Read more
from Utica, Ohio
Submitted on 02-02-2017
When we visited the Emporio, there was a little construction. We were lucky enough to get a room on the 6th floor, so it had a phenomenal view of both the property and the lagoon from the back hallway. I like to take the stairs and burn the extra calories that I drink on vacation, which was a good thing, because they were down an elevator. We tried out the Kids Club for a couple of afternoons and Fatima was great. After the first day, our kids (5&7 years old) were asking to go back to do cra... Read more
Service
Sleep Quality
Value
from Bend
Submitted on 02-01-2017
We had a 7 night stay and found the staff to be helpful and friendly. We appreciated that it was not as busy as some places we saw. The staff running the games/activities by the pool (Oscar, Frank & Carlo) made the pool time fun and we appreciated their enthusiasm. It felt very safe there and we appreciated how well we were treated. I was sad that we couldn't use the "beds" without spending more money but there were plenty of places to park ourselves. The beach was gorgeous and we snorkeled righ... Read more
Cleanliness
Rooms
Service
from
Submitted on 02-01-2017
Right away I need to say that I give Emporio Hotels & Suites Five Stars! We‚??ve just returned from 8 days in what I feel is paradise. There are NOT a ton or reviews on this resort in English and there‚??s a good reason for that ‚?¶ I estimate that Americans represent about 10% of their guests. We met people from Russia, Poland, Italy and of course Mexico. Yes, there are other English speaking guests from Great Britain and Canada as well. I‚??d like to say right up front that if you are going t... Read more
Location
Service
Value
from Calgary
Submitted on 01-31-2017
This hotel was a very big disappointment for us and grossly overpriced. - it is, at best, a 2* hotel. - the tub was clogged on our 1st day - there was water leaking from the ceiling near the bathroom - the hotel is super stingy about providing bottled water - only 2 small bottles per rm / day - they push selling stuff that should be free at their store (bottled water / beer) - every meal comes with a form to include your room # with a prominent field for a tip. - there are no shows at night ... Read more
Location
Service
Value
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