Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

EARLY ACCESS: $300 Off + $1 to Book

Hotel Waterfall

George Town (Penang), Malaya, Malaysia (PEN)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 19 reviews
Room & Rates

Deluxe

  • Two Single Beds
This room is Non-Smoking.

Hide room details

Superior

  • One King Bed
This room is Non-Smoking.

Hide room details

Family Room

  • Two Double Beds
This room is Non-Smoking.

Hide room details

Family Room

  • Two Double Beds
This room is Non-Smoking.

Hide room details
Hotel Waterfall
160 Jalan Utama, Penang, Malaysia 10450


Based on 19 reviews
from
Submitted on 10-02-2017
This is my first time staying at this hotel. I booked 1 family room for 5 pax. The room has 2 double beds which can actually accommodate 4 pax and my family add up 1 more mattress to accommodate 5 of us. The room we got for me is quite small for a family of 5 (all of us are adult). We managed to get room with window so that we can always monitor our car parked there. They provide free parking just beside the hotel. The wardobe and some of the furnitures in the room looks old. We pay RM180+ f... Read more
from Kulim, Malaysia
Submitted on 08-31-2017
I booked a double bed room through Agoda, The room was not the same as the the picture shown on the website. However it had everything I needed for an overnight stay. The room was clean and the shower had strong water pressure. The staff were helpful, especially the Chinese cleaning lady and the security guard.The hotel is within walking distance to the Youth Park and the food court just two blocks away..
Cleanliness
Rooms
Service
from Liverpool, United Kingdom
Submitted on 07-22-2017
A group of 6 stayed here for 1 night. Didn't get a very warm welcome, staff seemed unfriendly and were always rushed. The actual rooms looked like they hadn't been updated in 30 odd years. The pictures were very deceiving. There was a very unpleasant odour coming from all 3 of the rooms we booked. The wifi was practically non existent, it would connect but would not let me use the internet. We were very careful to lock all our bags as we saw housekeeping staff entering our room as soon as we w... Read more
Location
Service
Value
from Singapore, Singapore
Submitted on 04-10-2017
The staff were very cheerful, pleasant and helpful. I was very impressed with the manner in which they checked me in. They were ever willing to assist me in my difficulties as I was very tired when I arrived that day and the reception staff were indeed very patient and helpful throughout.
Location
Service
Value
from Perth, Australia
Submitted on 02-24-2017
Pictures shows renovated rooms on the website and also banner on the lobby but as we went to check out the room, it was old and nothing like what the pictures looks like. We decided to cancel the booking and spoke to the front desk Indian lady, she wasn't very pleasant and was very abrupt and told us we cannot cancel. My wife rang up Agoda customer service and they grant the cancellation. Bye bye to the Hotel Waterfall, I'm sorry but I don't recommend it to anyone, apart from it being a bit far ... Read more
Location
Rooms
Service
from Kuala Lumpur, Malaysia
Submitted on 12-20-2016
It's been around for many years now and you can't miss how dare everything looks from the moment you enter, but it delivers great value for money. If you're not wanting to stay near the main attractions in Penang, or if you have your own transport, then this world be an ideal place to stay on the cheap.
from
Submitted on 09-21-2016
~ have a mini bar , can get a water filter to boil for small children ~ in the morning time complimentary coffee, tea or milo ~ facing any problem will get back in a short time ~ can hear the walking sound from upper floor
Cleanliness
Location
Service
from Bangkok, Thailand
Submitted on 06-15-2016
Chosen for its proximity to the Royal Thai Consulate in Penang, Hotel Waterfall proved to be an ideal choice. Located in a pleasant neighbourhood of shops and other amenities, including a nice priced local food and noodles soup shop opening early for breakfast. The rooms are clean with hard floors and simple amenities, refrigerator, air-conditioning and a small TV. Wifi was good and reliable. The manager and staff are professional and pleasant, however not sure whether all hotels in Penang requi... Read more
Cleanliness
Location
Service
from Daegu, South Korea
Submitted on 04-19-2016
my room was spacious, plenty of room for one person, blackout curtains, very very quiet and the staff was fabulous!! Loved the easy walk to the thai embassy!! Many restaurants close by depending what your taste buds fancy!!
Location
Service
Sleep Quality
from Puchong, Selangor, Malaysia
Submitted on 03-26-2016
Been staying here yearly for 6 years...but this year will be the last. Basic amenities were not available last year as they said we need to be in a new wing for that. So this year we expected better amenities as we had paid extra for it, but compared to 4-6 years ago....it has really dwindle down to almost no amenities. On top of that, room appears dusty, including the sheets...I can feel the dust in my nose as I try sleeping at night. Free refreshments is only at limited hours now unlike before... Read more
Rooms
Service
Value
TOP