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The Heron Portico

Nairobi, Kenya (NBO)

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Based on 407 reviews
Room & Rates
Standard Twin or Double Room - The Heron Portico - 1

Standard Twin or Double Room

  • One King Bed
  • Two Single Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the flat-panel television is offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower, as well as complimentary toiletries and a makeup/shaving mirror. Air conditioning, complimentary bottled water, and a direct-dial phone are included.

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Superior

  • One King Bed
  • Two Single Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the flat-panel television is offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower, as well as complimentary toiletries and a makeup/shaving mirror. Air conditioning, complimentary bottled water, and a direct-dial phone are included.

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Junior Suite - The Heron Portico - 2

Junior Suite

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the flat-panel television is offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower, as well as complimentary toiletries and a makeup/shaving mirror. Air conditioning, complimentary bottled water, and a direct-dial phone are included.

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The Heron Portico
Milimani Road,Opposite Provincial<br/>Police Headquarters, Nairobi, Kenya 00100

Hotel Features.
The Heron Portico features a coffee shop/café and a bar/lounge. Recreational amenities include an outdoor pool, a health club, a sauna, and a steam room. This 3-star property has a business center and offers small meeting rooms and secretarial services. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the hotel has an Internet point. This Nairobi property has event space consisting of a conference center and banquet facilities. Wedding services, concierge services, and tour/ticket assistance are available. Valet parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities.

Guestrooms.
108 air-conditioned guestrooms at The Heron Portico feature minibars and coffee/tea makers. These individually furnished rooms include desks. Bathrooms feature showers, makeup/shaving mirrors, and complimentary toiletries. Wired high-speed and wireless Internet access is available for a surcharge. In addition to complimentary newspapers and safes, guestrooms offer direct-dial phones. Flat-panel televisions have satellite channels. Rooms also include complimentary bottled water. Guests may request irons/ironing boards and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.



Notifications and Fees:

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 407 reviews
from Cape Maclear, Malawi
Submitted on 11-17-2017
This is a fantastic hotel, staff extremely pleasant and helpful. When we arrived at the hotel it was dark, so couldn't take it all in, but it was fabulous. Our room was spotless with good size bed that was very comfortable and with a very clean bathroom. The service is efficient and breakfast is of a good standard with omelettes fried eggs and fruits cuts. The swimming pool water is very clean and the pool well maintained. Will be back,and back and back again.
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Submitted on 11-16-2017
Impeccible service, non-discriminatory staff and managers eager and willing to offer assistance. Serene ambience that soothes the soul with a great view of the city's vicinity. Great chef skills to explore... Great deliverly of conference service and decor as per request.
Service
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from Nairobi, Kenya
Submitted on 11-02-2017
Everything was all good -the conference facilities were really nice and we enjoyed our stay .Would recommend any other organisation planning for their conferences to consider Heron Portico ,the staff are friendly and very clean environment
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from San Francisco, California
Submitted on 10-31-2017
I stay at the Heron Portico every time I travel to Nairobi. My review is the same as my prior reviews - the hotel is excellent. The rooms are extremely comfortable and quiet, the staff is extremely friendly and attentive, the buffet breakfast is great, the hotel is conveniently located near city center, the wifi works perfectly, it's very safe. It has a nice gym for workouts. The staff remembers me from prior visits and engages in very interesting conversations. In short, I highly recommend to s... Read more
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from Nairobi, Kenya
Submitted on 10-29-2017
This is one of the hotels that is not mean with their portions, very clean environment with a nice ambiance. The warmth at reception and very friendly staff,including those who clean- i found them respectful and mindful of customers. Timeliness and great support. Thanks Mr. Branko, Wesley & team- our team was happy.
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from
Submitted on 10-26-2017
I was part of a team organising a conference at Heron and this was the first time that event organising was made smooth by an establishment! I remember one incident where the meal served didn't cater to a few of the people attending the conference and the chef went above and beyond to give them an unforgettable vegan experience. I was tempted to turn vegan!!! They were shocked by the level of detail the chef went into to make their experience amazing.
Location
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from Wolverhampton, United Kingdom
Submitted on 10-25-2017
I stayed here for 1 night on my Exodus overland camping trip from Kigali to Nairobi. I was given a double room all to myself, which was ideal for me. The bed and pillow were very comfortable and I slept soundly. The bathroom was great with a powerful shower, toiletries and a hair dryer. There is a restaurant and bar, the meal I had was delicious and reasonably priced and breakfast in the morning was ideal with plenty of choice available. There is an outdoor pool with bar that also serves del... Read more
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from Nairobi, Kenya
Submitted on 10-24-2017
My experience is that the hotel is well organised and finding my way through to the conference room was easy. The rooms are neat and tidy. The staff well behaved. I especially was impressed by Mr Wesley, he is very and willing to assist. Good job. Caesar the receptionist is very helpful and listens and attends to customer requirements. David Mwaniki at the customer care desk is very attentive to details and always available for customer needs. i will recommend to all my staff and friends to visi... Read more
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from Brisbane, Australia
Submitted on 10-23-2017
Every now and again you come across a property and it blows you away in all aspects. Nearly 25 days on they road and this place has done it On average we have paid about $16 AUD For a main meal group of 6 in one of there restaurants Most meals weren't 10 out of 10 but you cant compare it with meals back home at your favourite restaurant as you won't find them any where in Nairobi This place VALUE FOR MONEY that won't be beaten NO WONDER IT HAS SUCH HIGH REVIEWS
from Nairobi, Kenya
Submitted on 10-23-2017
A very good hotel in Nairobi. I like that it is close to Nairobi CBD so easily accessible. They have very friendly staff who makes you feel so comfortable and would like to stay longer. They cater for all you needs including airport transfers. Kudos David Mwaniki. Customer service is your calling!!!
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