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VOI Arenella Resort

Siracusa, Sicily, Italy (QIC)

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Based on 1513 reviews
Room & Rates
Classic Room

Classic Room

1 Double Bed or 2 Twin Beds
279-sq-foot (26-sq-meter) room, furnished balcony/patio with garden views

Entertainment - Satellite channels
Food & Drink - Minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Triple Room

Triple Room

1 Double Bed and 1 Twin Bed or 3 Twin Beds
Features a private furnished balcony/patio

Entertainment - Satellite channels
Food & Drink - Minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Triple Room (2 adulti + 1 bambino)

Triple Room (2 adulti + 1 bambino)

1 Double Bed and 1 Twin Bed or 3 Twin Beds
Features a private furnished balcony/patio

Entertainment - Satellite channels
Food & Drink - Minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Superior Double Room, 1 Bedroom, Private Bathroom

1 Queen Bed
Features a private furnished balcony/patio

Entertainment - Satellite channels
Food & Drink - Minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
 
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Superior Triple Room, 1 Bedroom, Private Bathroom

1 Queen Bed and 1 Twin Bed
Features a private furnished balcony/patio

Entertainment - Satellite channels
Food & Drink - Minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
 
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VOI Arenella Resort
Strada Ognina 47, Syracuse, Italy 96100

Resort Details

The preferred airport for VOI Arenella Resort is Catania (CTA-Fontanarossa) - 55.9 km / 34.7 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Satisfy your appetite at one of the hotel's 3 restaurants. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. A complimentary buffet breakfast is served daily.
Know Before You Go All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: EUR 35 per pet, per week Crib (infant bed) fee: EUR 23.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Club Card: EUR 6 per person, per night Child's Club Card: EUR 6 per night A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures The property is closed during November, December, January, February, and March.
Satisfy your appetite at one of the hotel's 3 restaurants. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. A complimentary buffet breakfast is served daily.
A private beach and an outdoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness center, and a children's pool. Guests under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.
VOI Wellness has 1 treatment room. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open select days. Guests under 12 years old are not allowed in the spa.

AMENITIES:
  • 24-Hour Front Desk
  • Babysitting
  • Barbecue Grills
  • Beauty Shop/Salon
  • Children's Program
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Game Room
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Seasonal Pool
  • Poolside Bar
  • Porter / Bellhop
  • Private Beach
  • Sauna
  • Shopping
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1513 reviews
from Moscow, Russia
Submitted on 10-15-2016
Just to start with: we were there in the beginning of September, not high season, maybe that was the reason. Rooms are not very modern but clean but God save you from looking under the beds and on the air con! Air condition had not have been cleaned from the very first day of installation, I think. Room service was Ok. Ants! Ants everywhere. When we pointed on this problem they eliminated them somehow, I don't want to know how. Food. The hotel is positioned like a family-type and children friend... Read more
Rooms
Service
Value
from Malta
Submitted on 09-19-2016
Excellent location within reach of Siracusa. Spacious and clean well maintained rooms.Food was ok but there is room for improvement during dinner it was overcrowded at times. Well done to the animation team and the staff in general. Finally very friendly front desk. keep it up
Location
Service
Sleep Quality
from Island of Gozo, Malta
Submitted on 09-16-2016
We went the first week of September, it looks a little old but well maintained and clean rooms. Food was good the only think i noticed that there wasn't a bar open at any time the only one open is on the roof. Workers were extremely friendly and helpful and all of them talked good English although we understand Italian. It's a beautiful place to relax and enjoy some time off work. Would definitely like to go again.
from Manchester, United Kingdom
Submitted on 09-13-2016
We'll start with positive sides - the food is good... That's it actually - I wouldn't be able to recall any other positive sides. The restaurant conveys a feeling of a gigantic canteen. There is no entertainment in the evening (despite the announcement in the billboard) - absolutely nothing... No music, no program for kids, not even background music. Majority of people we've been talking to have been surprised about these conditions. The hotel property itself is old but well maintained.
from Tyresö, Stockholms Län, Sweden
Submitted on 07-26-2016
Stayed here with my family in Juy 2016. The location was some 10 kilometers outside Syracuse and there were really no restaurants, bars etc nearby - but this we were prepared for so we had rented a car for the full week. The general impression is that the resort is somewhat outdated. Rooms were ok but not fantastic. We had All inclusive and we were somewhat disappointed with the quality of the food but also the variety of food was somewhat limited in particular for lunch. The restaurant was extr... Read more
Rooms
Service
Sleep Quality
from Malmo, Sweden
Submitted on 09-22-2015
This resort is probably great if you're travelling with your family and a lot of kids.. there is kids everywhere! Lot's of music by the pools and kids-disco every night. The all inclusive food is totally ok, the rooms and service is ok. If you dont have a car communications into Siracuse is problematic and taxi is expensive. Siracuse however is fantastic! Beautiful, lots to see and suprisingly fantastic shopping! The beach and deck by the cliffs are nice.
from Uckfield, United Kingdom
Submitted on 09-21-2015
This is a tricky review to write. I can only describe the resort as a sort of Italian Centrparc. There was a lot going on and Italian families seemed to be having great holidays. Being a middle aged couple, we did not visit for this type of holiday and so did not join in but Arenella Resort provided a good base to visit Southern Sicily. There is a lot to see in Syracuse and the towns of Noto and Ragussa. We had a hire car and were out and about 5 days out of 7. When not sightseeing, the resort ... Read more
from London
Submitted on 09-12-2015
I stayed here in August 2015 with my wife, a 4 year old and a Read more
from Oslo, Norway
Submitted on 09-09-2015
We had the time of our lives! Went with my boyfriend 1st-8th Sep 2015. Beautiful resort, big clean rooms, aircondition works very well. Buffet is a bit crowded sometimes, but the restaurant is very spacious. Many staff don't speak English, but that's ok. Love that you can fill up 1L mugs of drinks and bring to the table instead of standing in line 10 times. Loved the food, loved the big pools, one with activities and one more quiet one. The little train to the beach is so cute. Takes only 5... Read more
from Staffanstorp, Skåne County, Sweden
Submitted on 08-23-2015
I was at Arenella resort for two weeks this summer with my family and our friends. It was our first time in italy and it was just so beautiful! I'm going to give you a bit of information about the hotel: You sleep with just a sheet and a quilt on top of it (not together as we do in Sweden). And we thought it was a bit unhygienic. We thought that all the bars were open at the hotel but some bars are only open if they have to close another for some reason. There are no "in between" snack at t... Read more
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