from Boston, Massachusetts
Submitted on 08-17-2016
Located very conveniently in the lively and colorful Ligurian town of Santa Margherita, the Park Hotel Suisse seems, at its best, a work in progress. Billing itself as a four-star property, the hotel certainly has its good points, most notably the opportunity to enjoy some splendid sea views from one of its very sizable balconies, but there's at least one very significant downside - its terribly inflated nightly rates. We recently paid 248 euros per night. This strikes us as unreasonable give...
Located very conveniently in the lively and colorful Ligurian town of Santa Margherita, the Park Hotel Suisse seems, at its best, a work in progress. Billing itself as a four-star property, the hotel certainly has its good points, most notably the opportunity to enjoy some splendid sea views from one of its very sizable balconies, but there's at least one very significant downside - its terribly inflated nightly rates. We recently paid 248 euros per night. This strikes us as unreasonable given what's currently on offer at the hotel, and the management at the Park Suisse would do well to reflect on these shortcomings.
But first let's consider the hotel strong points. First and foremost, the Park Hotel Suisse provided us with a large double room which featured marvelous views of Santa Margherita Ligure's harbor. The balcony from where these views were enjoyed was surprisingly large and comfortable, with two chaise lounges, a table, and two chairs. The location of the hotel was another positive aspect of our stay as it is situated a short few minutes' walk from the heart of S. Margherita, yet it is also far enough removed from the noise of the city to provide the traveler with a quiet night's rest.
There are other good points as well. We had a favorable overall impression of our bedroom. The look of the room was bright and appealing, while the double bed was reasonably comfortable. The air conditioning system, moreover, worked well, though it was a bit noisy. Closet space was fine, and the wall mounted flat screen TV was adequate, though it's always a bit of a setback for us when there is no CNN or BBC on offer. Also, there was small fridge in the room, but there was a curious lack of any products in it, though there was a price listing of items on top of the unit. The bathroom, meanwhile, was fairly large and features his and her sinks, bidet, and shower/tub combination. The linen was plentiful and reasonably soft. It's too bad, however, that no fewer than three lights were not functioning above the two sinks.
It also should be noted the hotel has a pool with opening hours that extend until 22:00, and there is a restaurant as well, though we did not dine there.
Breakfast the Park Hotel Suisse is taken in an outdoor dining area close to the pool. The breakfast spread is ample and satisfactory, with many of the usual items one finds at a hotel buffet. We enjoyed the freshly cut watermelon, several breads on offer, scrambled eggs and tomatoes. On the downside, it's too bad to see canned fruit on offer (watch out for that heavy syrup), and the coffee machine, a Nescafé Alegria, didn't seem to be meeting its regular maintenance schedule.
We found the staff at the Suisse to be agreeable and friendly, though they didn't conduct themselves with the kind of crisp attentiveness that one associates with a four-star establishment.
Speaking of that four-star designation, there are other concerns at the Park Hotel Suisse that call into question such a rating. Consider, for example, the significant amount of visible rot and rust that is evident on our room's balcony. Consider, too, the wood floor that was part of our room, a rather rough and somewhat jarring complement to the otherwise contemporary appearance of the room. What is more, the door of our room was in need of a carpenter as the simple act of opening and closing of the door suggested a much less than snug fit.
As noted, the Park Hotel Suisse struck us as a work in progress. We were surprised by the many layers of the hotel, it's expansiveness suggests a hotel that is in search of tour bus groups. That's perfectly fine, but as it now stands the hotel features several rooms that appear half empty, in a stage of transition or lack of attention. To be fair, the hotel's lobby feels fresh and newly renovated. Let us hope this is a sign of future developments because as it currently stands a nightly rate of euros 248 far exceeds what is reasonable, given the Park Hotel Suisse's pesky shortcomings.