from Farnham, England, United Kingdom
Submitted on 07-23-2017
My husband and I stayed here for our honeymoon for 2 weeks and it was a brilliant place to stay- a 20min walk from pretty much everything including the Spanish Steps, Colosseum, Trevi Fountain etc and the train station was about a 10min walk away. We arrived in the evening and a lovely gentleman gave us a map along with tips about how to get to places (including bus routes to the Vatican) and helped us take our bags upstairs. The lift is small but it's only a short way up so that didn't matter a...
My husband and I stayed here for our honeymoon for 2 weeks and it was a brilliant place to stay- a 20min walk from pretty much everything including the Spanish Steps, Colosseum, Trevi Fountain etc and the train station was about a 10min walk away. We arrived in the evening and a lovely gentleman gave us a map along with tips about how to get to places (including bus routes to the Vatican) and helped us take our bags upstairs. The lift is small but it's only a short way up so that didn't matter and the man was very helpful with luggage as well as giving us recommendations on where to eat.
The room is beautiful, very modern and marble, has adequate room and the double bedroom actually has a king size bed which is great (a little firm but still good). The room has everything in it including a hairdryer, phone, toiletries, TV, ironing board, cupboard with a safe in it, minibar fridge and free wi-fi. The TV worked well and there are lots of Italian channels on it. There are extra blankets in the cupboard too with lots of storage, including chests of drawers. There wasn't any free tea/coffee in the room but that might be a cultural difference as every UK hotel has free tea, coffee and biscuits.
The shower was powerful and easy to use.. a little small but absolutely fine otherwise. Air conditioning was brilliant- if you want to keep it cold whilst you're out, you need to keep one of your room cards in the slot in the room (however, you don't really need to as it does keep cold anyway and air-con is really fast-working and really good). There was also a balcony that overlooked the street at the front of the hotel.
Breakfast was good too- it's continental as you'd expect in Europe (nowhere really has a cooked breakfast) which includes pastries(pain au chocolat, orange dusted croissants, marmalade orange croissants, nutella croissants and custard croissants), fresh bread, freshly made cakes (budino pudding which was my favourite, marble cake and a chocolate version), boiled eggs, omelette, vegetable pie, fruit, meats, cheeses, yoghurts, cereals, toast, biscuits, ricotta tart, fruit tart, various options for tea and coffee, juice and hot chocolate. They had lots of spreads to go on the bread etc too.
In the front room, there's a free laptop if you need to use one and on the day that you leave, check out is 11am but you can store luggage at the front desk if you need to. The front desk is manned 24/7 and whoever's at front desk will call you an official taxi to take you to the airport if you want (the taxi arrives within literally 3 mins)! Security at the hotel is really good as you need a key card to get in the front door as well as another door on your floor and then finally your room door so you feel very safe there. The electronic safe is also good, we used it every day with no problems.
The only negatives I could find were that the chair in the room is too low for the desk and mirror (you can't see yourself in the mirror when sitting at the desk!).. also, there were a lot of clanging noises at night- probably mostly from outside the hotel as we were at the front but also noises from within if people came in late or used the lift etc (however, you do get used to these noises if staying a while).
The entrance to the hotel wasn't that obvious- no big sign or anything but basically, it's next to the blue building and Hotel Centro (ring the bell when you first arrive to get in). In Rome, you need to pay city tax anywhere you stay (this hotel is 3 star so you need to pay 4 euros per night for max of 10 nights per person e.g. we stayed 14 nights but as the max was 10 nights for city tax, we paid 40 euros each at checkout).
Staff were so friendly, polite and helpful- special mention to the lady that cleaned the rooms/did the breakfast waitressing as she was brilliant as well as the front of house man at the desk in the evenings who was always there to answer your queries and to help. Don't listen to the bad reviews on here! If you want to stay in a prime location with great staff and rooms, definitely stay here!