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Excelsior Palace Hotel

Genova (Genoa), Italy (GOA)

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Based on 1272 reviews
Room & Rates
Classic Room

Classic Room

1 Queen Bed or 2 Twin Beds
237 sq feet (22 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room

Superior Room

1 King Bed or 2 Twin Beds
237-sq-foot (22-sq-meter) individually furnished room with partial ocean and bay views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No cribs (infant beds) available
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Double or Twin Room

1 Double Bed or 2 Twin Beds
377-sq-foot (35-sq-meter) room with city views

Relax - In-room massage available
Internet - WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare
Comfort - Air conditioning, heating, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Exclusive Double Room, Sea View

Exclusive Double Room, Sea View

1 Double Bed and 1 Twin Bed
301-sq-foot (28-sq-meter) individually furnished room, balcony with sea and bay views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Phone, safe, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Suite, Sea View

Suite, Sea View

1 Double Bed
538-sq-foot (50-sq-meter) individually decorated room, balcony/patio with city and sea views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Sofa bed, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No cribs (infant beds) available
Renovated in March 2013
Connecting/adjoining rooms can be requested, subject to availability
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Classic Triple Room

Classic Triple Room

1 King Bed and 1 Twin Bed
237 sq feet (22 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite

Junior Suite

1 Double Bed or 1 Double Bed and 2 Twin Beds
538-sq-foot (50-sq-meter) room with sea views

Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Desk, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Double Room Single Use

Classic Double Room Single Use

1 Double Bed
237 sq feet (22 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Double Room Single Use

Superior Double Room Single Use

1 Double Bed
237-sq-foot (22-sq-meter) room with partial ocean views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Double Room Single Use

1 Double Bed
377-sq-foot (35-sq-meter) room with city views

Relax - In-room massage available
Internet - WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Room service and minibar
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare
Comfort - Air conditioning, heating, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Excelsior Palace Hotel
Via San Michele Di Pagana 8, Rapallo, Italy 16035

Rooms
Make yourself at home in one of the 119 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and a turndown service.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/caf. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. For your convenience, a complimentary breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has 6997 square feet (650 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

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Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Babysitting
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Marina
  • Multilingual Staff
  • Poolside Bar
  • Private Beach
  • Room Service
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1272 reviews
from Montreal
Submitted on 02-06-2017
Charming, luxury Hotel. Great sea view. Luxury hall. Tasty breakfast. Good service. Rooms are little "worn out", but you can get a special choice of diner for your cat or dog delivered to your room. Parking available.
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from
Submitted on 02-06-2017
Beautiful place,people,interior, food!!! Will be back again. Very comfortable to get to Portofino or Santa-Margherita . At the warm temperature,will be nice to use beach. i do not like to say what i real do not fill to say
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from
Submitted on 01-04-2017
As can be imagined from the name this really is a luxury stay. We stayed in possibly the most beautiful suite with two bathrooms a a corner terrace which covered both views. The town/marina and sea. Aperitivo in the yacht bar is perfect as is the room service breakfast. We loves that the place is dog friendly as we have two. Close to Santa Margherita and Portofino we explored both and went for a lovely walk. It is expensive even in low season (more specifically the room services) but worth it. W... Read more
from
Submitted on 12-11-2016
This hotel lives up to its name. The grand entrance and reception, beautiful art and the rooms are immaculate. The staff are utterly wonderful. The views are to die for, especially in the breakfast room (panoramic), but the rooms are amazing too. Breakfast is a smorgasbord of options, all fresh and delicious. And then you see the spa. Separated from the main building it is a resort of its own with a brilliant infinity pool facing the ocean and lovely views, the indoor pool (heated perfectly ... Read more
from
Submitted on 12-10-2016
We stayed 2 nights in this wonderful hotel. Service is excellent, eye for small but wonderful details. Good breakfast and a spectacular view from our room towards the port. We will definitely come back.
from Wagga Wagga, Australia
Submitted on 12-02-2016
After driving from Lake Como to Rapallo (I personally would not recommend self drive) we checked into this beautiful hotel which is situated right on the water but within walking distance to the shops & cafes. Our room wasn't ready when we arrived so with the assistance of concierge we went on a private boat cruise around the coast to Portofino (Tricoli Charter cost 400?/4 hours, plenty of beers & prosecco included) which was absolutely fantastic. Such beautiful views of the coast. Our room (2... Read more
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from Tappan, New York
Submitted on 11-27-2016
Stayed here for a night, very old world feel but maintained well. Arrived late and was jet lagged so didn't get to take advantage of the included breakfast but wouldn't hesitate to return. Infinity pool on the water is nice and the spa is welcoming. Not the most kid friendly hotel, at least that is the vibe I felt.
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from Hildenborough, United Kingdom
Submitted on 11-22-2016
We had read some reviews and were a bit dubious about booking, but we had an amazing time at this delightful hotel. The staff could not be more accommodating, extremely friendly, the staff are all really lovely. Not stuffy like some 5* hotels, they even gave us an upgrade for our anniversary. We would highly recommend this traditional hotel. We usually don't eat in hotel restaurants as like to eat in the local area, but having been out all day it was a delight to have dinner and would highly rec... Read more
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from
Submitted on 11-22-2016
Classic, fantastic position, beautiful, but ... too old !!! The room was renewed leaving some of the furniture inside with new ones. Big TV but I couldn't find a channel in good resolution, look like they using the satellite channels but so bad image. Bathroom rebuild but no hair dryer, You have to find somewhere in the wardrobe. Limited complimentary products for a 5 star hotel. Bed ok and good detail to open the curtains. Very negative point was that I was disturbed twice by housekeeping lad... Read more
from Bloomfield Hills, Michigan
Submitted on 11-06-2016
This beautiful hotel sits atop a long winding drive and overlooks the blue green waters of the Tiburian Sea. The lobby is breathtaking with its large expanse of white marble and crystal chandeliers. Our room was also filled with beautiful white linens and wood floors and the view of the sea below was accessed from an arched glass double doorway. The staff here was extremely efficient but very warm and welcoming. The breakfast was a huge compliment of eggs and meats, fruits and yogurts, and bread... Read more
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