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Hotel Villa Carlotta

Firenze (Florence), Italy (FLR)

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Based on 569 reviews
Room & Rates

Superior Triple Room

1 Double Bed and 1 Twin Bed or 3 Twin Beds
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Room service and minibar
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Standard Double or Twin Room

2 Twin Beds
Internet - Free WiFi and wired Internet access
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Room service and minibar
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and free newspaper
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Single Room

1 Queen Bed
Internet - Free WiFi and wired Internet access
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Room service and minibar
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and free newspaper
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Single Room

1 Queen Bed
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Room service and minibar
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Standard Double or Twin Room

1 Double Bed or 2 Twin Beds
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Room service and minibar
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Hotel Villa Carlotta
Via Michele Di Lando 3, Florence, Italy 50125

Resort Details

The preferred airport for Hotel Villa Carlotta is Florence (FLR-Peretola) - 6.1 km / 3.8 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.
Know Before You Go All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.
This Florence hotel features an outdoor seasonal pool. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • 24-Hour Front Desk
  • Coffee Shop
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fireplace in Lobby
  • Free Breakfast
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 569 reviews
from Sydney, Australia
Submitted on 12-11-2016
Staff are very friendly and I liked that the location was a bit far away from the main area- we had great suggestions from the staff for local places to eat which were very yummy. Yes the hotel is old but I think it adds to the charm and character of the place!
Rooms
Service
Sleep Quality
from Athens, Greece
Submitted on 11-23-2016
Friendly staff. Clean hotel. Quiet. The temperature in the room was fine. It was not cold at all. Warm and cosy. The room was big and the bed too.The building is old but I liked it. It has the smell of vintage. I will go again. The breakfast is fine. It is near to the old town. You can go on foot or rent a bike fm the hotel.Has a small parking but is free. Lovely.
Service
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Value
from Chelmsford, United Kingdom
Submitted on 10-20-2016
This hotel is dirty and unkempt! It is in real need of updating and a complete overhaul!! Needs more staff and better trained!! Nothing as advertised is true! The pool was dirty and not used. The rooms were not clean! The food was menial and not freshly cooked and snacks were stale bread with ham and cheese! Would not stay here again, nothing comfortable about this hotel at all!!
Cleanliness
Service
Value
from Birmingham, United Kingdom
Submitted on 09-14-2016
We just returned from a lovely few days at the hotel carlotte, the weather a little too warm for us, perhaps later in the season would have been better. The rooms are air conditioned so no problem once we were in our room. The staff are helpful and do their best with so many nationalities. The breakfast is basic but I assume this what Italians eat, coffee is very good. I would recommend a stay especially as it has pool and walking distance to the centre of Florence
Location
Service
Sleep Quality
from
Submitted on 09-10-2016
This hotel is ideally located when visiting Florence by car. Private car park available on a 1st come 1st served basis. Only 15 minutes walk into Florence centre which is ideal. Staff very helpful and pleasant especially Angela at the front desk, and Mohamed on general duties. Rooms somewhat on the small side and in desperate need of a big helping of TLC. Paintwork very tired, dangerous wall plugs which disappeared into the wall when trying to plug in plugs, only 1 light bulb out of 3 working ab... Read more
from
Submitted on 09-03-2016
Having just stayed in a 2* B&B in Rome I was excited to indulge in our 4* Florence stay. In comparison we had so much more space which was great and a pool. In general the decor and furniture is a bit tired and old fashioned. I felt the place was understaffed - one chap at breakfast to refill the buffet, clear tables, reset tables and make peoples coffees. Breakfast available; cereal, yoghurt, tinned fruit, watermelon, croissants and jam, toast, scrambled egg, frankfurter/hotdogs. An adequate br... Read more
from Romford
Submitted on 09-01-2016
We stayed here for 2 nights whilst visiting Florence. It was in a great location, away from the hustle and bustle of the city but near enough that you could catch a bus and be in the centre in 10 minutes. The room was quite comfortable with a king size bed, a free safe, flatscreen tv, good wifi connection and a mini fridge. The staff were a bit hot and cold, with some being superb i.e the breakfast waiter and night barman whereas others looked tired. Parking was a bit of a nightmare with spaces ... Read more
from Brisbane, Australia
Submitted on 07-25-2016
Reading some recent reviews had us concerned but our 3 night stay was perfect. Lovely cool room, very comfy bed, breakfast was ample, staff very friendly and helpful. Very clean. A £10 taxi ride to city. Pool clean and well maintained. A late evening request for food was enthusiastically accepted and a quality plate of meats, cheeses, salad and panini were delivered.
from Portland, Connecticut
Submitted on 07-09-2016
I booked this hotel for our trip to Florence for the convenient location, and that it specified that the rooms had air conditioning, which is a must for my husband's heat induced asthma issues. When we arrived the entrance from the street was not well marked and we passed it by and were not sure where to park. We went into the reception desk to find Angela the front desk attendant busily on the computer (which she seemed to be on and occupied with rather than the customer's needs the majority of... Read more
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from
Submitted on 07-08-2016
Stayed 3 nights with 2 kids. All 3 nights ac not working. Had to request for fans. Told them at least 4 times thats its really hot and with mosquitos the night is rough. No One ever came bk and informed us about any progress on the air conditioner. Towels not folded and not cleaned. Poor customer service. No efforts made to accommodate us rather we were asked to adjust. Family run style business with no professionalism. Next time will not stay even if its free.
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