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Shangri-La Hotel - Jakarta

Jakarta, Indonesia (CGK)

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Based on 1342 reviews
Room & Rates
Deluxe Room

Deluxe Room

2 Double Beds or 1 King Bed
463-sq-foot (43-sq-meter) room with city and garden views

Free WiFi, a hair dryer, safe, and coffee/tea maker
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Horizon Club, Room

Horizon Club, Room

2 Double Beds or 1 King Bed
484-sq-foot (45-sq-meter) room with city and garden views

Free WiFi, a hair dryer, safe, and coffee/tea maker
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Suite, 1 Bedroom

Suite, 1 Bedroom

1 King Bed
947-sq-foot (88-sq-meter) room with city and garden views

Free WiFi, bathrobes, safe, and coffee/tea maker
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0B

1 King Bed or 2 Twin Beds
463-sq-foot (43-sq-meter) room with city views

Free WiFi, a hair dryer, desk, and coffee/tea maker
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Shangri-La Hotel - Jakarta
Kota BNI JL. Jend. Sudirman Kav. 1, Jakarta, Indonesia 10220

Rooms
Make yourself at home in one of the 661 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreational opportunities offered, including outdoor tennis courts, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 3.5 per stay
  • Rollaway bed fee: USD 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Gift Shop on Property
  • Kiddie Pool
  • Outdoor Pool
  • Poolside Bar
  • Room Service
  • Sauna
  • Shopping
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1342 reviews
from
Submitted on 02-08-2017
First, I really admire the Shangri-La aroma, it's like having a distinct memory of the hotel. Im mused that every branch smells the same. Secondly, I love their breakfast buffet. I was overwhelmed by how massive the choices they have. I wish I woke up early so I could have enjoyed my breakfast more. Also, I appreciate how huge the rom is. I was able to rest well and enjoy my view of the city. The bed is massive and very comfortable too! Lastly, I would like to commend staff, they are very accomm... Read more
from Hong Kong, null, Hong Kong
Submitted on 02-07-2017
Shangri-La Jakarta has excellent location in Jakarta, polite staff and excellent choice of restaurants serving various types of cuisines. The security arrangement is very good and guests will feel secured
Value
Cleanliness
Service
from
Submitted on 02-07-2017
Stayed here last june for one night only during a holiday break and i was very pleased with my overall experience in this hotel. I wished i could stay longer! I received a very warm greeting from the staff and i was personally led to my room by Ms. Steffi, who was very welcoming and informative. If only she didnâ??t tell me about the hotel bar i wouldâ??ve missed the awesome live music there. Not to mention the pool right by the breakfast area at Satoo. Such amazing view! Didnâ??t know i could h... Read more
Rooms
Cleanliness
Service
from Berlin, Germany
Submitted on 02-06-2017
It was the most memorable weekend we had. The services were awesome. We've been pampered so much and we enjoyed every second of our stay. Love everything about this hotel, the super comfortable room, the spacious bathroom, the wonderful kids club, the just perfect size swimming pool, every detail needs provided . even the very elegant bath rope, and Special thanks for Reza Housekeeping for always Outsanding and anticipate my need, Shangri-la Jakarta simply perfected our short escape and fami... Read more
Rooms
Value
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from
Submitted on 02-04-2017
I visit Jakarta often on business and always thoroughly enjoy my stay at this property. The service is impeccable and I'm always impressed how the waitresses and taxi booking staff remember me and my preferences. The restaurant options are fantastic and the rooms are perfectly set up for business travel. On my last visit, I forgot my passport in room safe after checking out in a rush. Reception Manager Sonny and his team made sure that the passport got to me at the airport (via their airport r... Read more
from Manila
Submitted on 02-02-2017
I last stayed at the Shangri-La Jakarta in 2007. It was a quick 1-night transit stay coming in from Bandung. I have good memories of that stay, particularly the breakfast at Satoo. This time, it was a full 5 night stay in a Deluxe Room on the 9th floor. My room had a view of the pool and the adjoining mosque. (I could hear calls to prayer when I checked-in late afternoon). At 43 square meters, room size was more than enough for one person. However, the deluxe rooms do not seem to have been u... Read more
Value
Sleep Quality
Service
from Singapore, Singapore
Submitted on 02-01-2017
The only downside I would say of this place is that it isn't really of walking distance to any local food places. Apart from that - there really isn't much to complain about. The service is excellent, and the rooms still fresh and well appointed. The hotel has probably the best breakfast spread in the Big Durian, and the single best thing about breakfast is the jamu lady. She can concoct a magical herbal fix for whatever ailment you may have in the morning! Excellent!
Rooms
Value
Service
from Singapore, Singapore
Submitted on 01-29-2017
I have no complaints at all as this hotel is very outstanding service. Staff very attentive you are being 'watched' by them closely. Service quality very excellent, I met the GM Mr Andrew, he is very cool men and friendly. Again Mr Andrew pls convey my best regards to your staff for having excellent service quality. We love your hotel and we will come back again.
from Dellwood, Minnesota
Submitted on 01-29-2017
Staying here now, stayed here in the past, and will stay here again. Service and staff 5 star. Chinese New Year celebration displays for the past two days were very interesting to watch, Lion and Dragon Dance. Cheers!
from Singapore
Submitted on 01-28-2017
Excellent hotel and service. Staff are warmth anfd friendly - deserves special mention. Rooms are big and clean. Light sleepers will be awaken very early morning by the prayer call from nearby mosque. World class gym. Lacks a lap pool. Excellent food. Highly recommended hotel.
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